Digital Video Security System Start Up Guide
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In general if your local (host) system and remote systems have the same Class IP Address,
but are not on the same network (meaning the computers are in separate, not physically
connected locations; such as, one computer is at the office and one computer is at home)
then your local (host) system is located behind a router and/or a firewall.
If either system is behind a firewall, whether software or hardware based, it is very
possible that you will not be able to get the remote monitoring features to function.
If the local (host) system has an IP Address that DOES NOT fall into any of the private IP
Addresses ranges, then even if your remote system does, the remote system should be
able to connect to the local (host) system.
For advanced firewall configuration information please check the firewall providers’ web
site. For some basic firewall configuration information please read the “
How to configure
basic firewall features
” section later in this document.
NOTE: IP Addressing and IP connectivity issues can be very technical and complicated. If
you are unsure or are having problems testing a “ping” between the local and remote
systems, please contact a local computer technical person to assist you.
How to update the DVS software:
The Check for Updates feature in the Digital Video Security software will only update the
software to the latest point release. If there is a new version of the software, you will have
to purchase it.
A point release means that if you are at version 1.20.143 and version 1.20.145 has been
released, you can update your software over the Internet to this version. If however version
2.XX.XXX has been released, you will need to purchase it.
To update your DVS software to the most recent point release, click on Help and then on
Check for Updates and update the software until your DVS software is updated. As of April
2004 the current version is 1.20.145.
If updates are available, follow the Updated Wizard’s steps and update the DVS software.
If no updates are available, click the Finish button on the dialog back that appears
