IEPE-Link
™
-LXRS
®
Wireless Sensor Node
User Manual
Troubleshooting
48
6.4
Repair and Calibration
The IEPE-Link
™
-LXRS
®
is factory calibrated when it is manufactured. No further calibration
is required.
General Instructions
In order to return any LORD MicroStrain
®
product, you must contact LORD
MicroStrain
®
Sales or Technical Support to obtain a Return Merchandise
Authorization number (RMA). All returned merchandise must be in the original
packaging including manuals, accessories, cables, etc. with the authorization
(RMA#) clearly printed on the outside of the package. Removable batteries
should be removed and packaged in separate protective wrapping. Please
have the LORD MicroStrain
®
model number and serial number as well as your
name, organization, shipping address, telephone number, and email. Normal
turn-around for RMA items is 7 days from receipt of item by LORD
MicroStrain
®
.
Warranty Repairs
LORD MicroStrain
®
warrants its products to be free from defective material
and workmanship for a period of one (1) year from the original date of
purchase. LORD MicroStrain
®
will repair or replace, at its discretion, a
defective product if returned to LORD MicroStrain
®
within the warranty period.
This warranty does not extend to any LORD MicroStrain
®
products which have
been subject to misuse, alteration, neglect, accident, incorrect wiring, mis-
programming, or use in violation of operating instructions furnished by us. It
also does not extend to any units altered or repaired for warranty defect by
anyone other than LORD MicroStrain
®
.
Non-Warranty Repairs
All non- warranty repairs/replacements include a minimum charge. If the
repair/replacement charge exceeds the minimum, LORD MicroStrain
®
will
contact the customer for approval to proceed beyond the minimum with the
repair/replacement.
