LOGIC X5 Lite 20
Troubleshooting
Please refer to the following list of problems and solutions if you run into any issues while using your
mobile phone. Please contact the distributor or service provider if the issue still persists.
Problem
Cause
Solution
Can’t access Internet
normally when using
browser
The network operator doesn’t provide
this service or your plan doesn’t
include this service.
Please contact your network
operator for information on
how to apply and use this
service.
The settings are not correct.
Please refer to the specific
browser’s instructions.
SIM card error
SIM card is damaged.
Please contact your network
operator.
The SIM card isn‘t installed. .properly.
Check the SIM card.
The metal surface of the SIM card is
dirty.
Clean it with clean. cloth
Poor reception
The mobile phone is being used in an
area with a weak signal, for example,
near tall buildings or in a basement, the
radio waves can’t reach these areas
effectively
Please make or answer calls
in areas where there is a
stronger signal.
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