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TROUBLESHOOTING
The following table gives checks and actions that you can perform if your machine does not operate
correctly. If these do not identify and correct the problem, contact your service agent.
WARNING:
Switch the machine off and remove the battery prior to any troubleshooting.
Problems
Possible Causes
Corrective Action
Trimmer fails to operate.
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine
damaged.
Recharge battery; also see the
content in charger manual
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Trimmer runs intermittently.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Excessive vibrations/noise.
Machine defective.
Line spool is not wound well.
Contact Service Agent.
Rewind the line. See ’’ To fit
spool and line assembly.’’
Cutting time per battery charge
too low.
Battery has not been used for
long period or only charged for
short term.
Grass too high.
Battery defective.
Fully charge battery; also see
the content in charger manual
Cut in stages.
Replace the battery.
Machine does not cut.
Line broken.
Battery not fully charged.
Motor is broken (speed is too
low).
Grass entangled around cutting
head.
Replace the line.
Recharge battery; also see the
content in charger manual
Contact Service Agent.
Remove grass.
Continuous lighting of the
battery charge indicator
No charging procedure
possible.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Properly insert battery into
battery charger.
Clean the battery contacts
(e.g. by inserting and removing
the battery several times) or
replace the battery.
Replace the battery.
Battery charge indicator does
not light up.
Plug of battery charger not
plugged in (properly).
Socket outlet, mains cable or
battery charger defective.
Insert mains plug (fully) into the
socket outlet.
Check the mains voltage; have
the battery charger checked
by an authorized after-sales
service agent.
Auto feed does not work
Cutting line is not wound well.
The line is tangled.
Line is used up.
Manually feed the line, if still
cannot feed out, remove the
spool out and rewind the line.
Replace with a new line spool.
