Internet Phone Adapter with 2 Ports for Voice-over-IP
22
Appendix A:
Common Problems and Solutions
10. Click the
Enable
checkbox for each port service you want to use.
11. When you are finished configuring Port Range Forwarding, click the click the
Save
Settings
button.
3. When I’m on a telephone call, words are dropped intermittently.
Go through this checklist until your problem is solved:
•
If you’re using a wireless router and a cordless phone, they may be using the same frequency and may
interfere with each other. Move the cordless phone farther away from the router.
•
There may be heavy network activity, particularly if you are running a server or using a file sharing
program. Try to limit network or Internet activity during Internet telephone calls. For example, if you are
running a file sharing program, file may be uploaded in the background even though you are not
downloading any file, so make sure you exit the program before making Internet phone calls.
•
There may not be enough bandwidth available for your Internet phone call. You may want to test your
bandwidth using one of the bandwidth tests available online. If necessary, access your Internet phone
service account and reduce the bandwidth requirements for your service. For more information, refer to
your service provider’s website.
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