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Limited Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. THIS
WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY
WITH A SALES CONTRACT. SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR
PROVINCE. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH
THE PRODUCT PURCHASE TOOK PLACE.
This warranty is provided to you by Cisco Systems, Inc. and/or its affiliated entities (“Cisco”). Cisco warrants the hardware in this
Cisco product against defects in materials and workmanship under normal use for the Warranty Period, which begins on the
date of purchase by the original end-user purchaser and lasts for the period specified below:
• Ninety (90) days for new product
• Ninety (90) days for refurbished product
Your exclusive remedy and Cisco’s entire liability under this limited warranty will be for Cisco, at its option, to (a) repair the
product with new or refurbished parts, (b) replace the product with a reasonably available equivalent new or refurbished
Cisco product, or (c) refund the purchase price of the product less any rebates. Any repaired or replacement products will be
warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. All products and parts that
are replaced become the property of Cisco.
Cisco additionally warrants that any CD-ROM on which the software may be provided will be free from defects in materials
and workmanship under normal use for a period of ninety (90) days from the date of original purchase. Your exclusive remedy
and Cisco’s entire liability under this limited warranty will be for Cisco, at its option, to (a) replace the CD-ROM, or (b) refund the
purchase price of the CD-ROM.
EXCLUSIOnS AnD LIMITATIOnS
This limited warranty does not apply if: (a) the product assembly seal has been removed or damaged, (b) the product has been
altered or modified, except by Cisco, (c) the product damage was caused by use with non-Cisco products, (d) the product
has not been installed, operated, or maintained in accordance with instructions supplied by Cisco, (e) the product has been
subjected to abnormal physical or electrical stress, misuse, negligence, or accident, (f) a repair has been attempted by anyone
other than a facility authorized by Cisco to repair the product, (g) the serial number on the Product has been altered, defaced,
or removed, or (h) the product is supplied or licensed for beta, evaluation, testing or demonstration purposes for which Cisco
does not charge a purchase price or license fee.
EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, ALL SOFTWARE AND SERVICES PROVIDED BY CISCO WITH THE PRODUCT, WHETHER FACTORY LOADED
ON THE PRODUCT OR CONTAINED ON MEDIA ACCOMPANYING THE PRODUCT, IS PROVIDED “AS IS” WITHOUT WARRANTY
OF ANY KIND. Without limiting the foregoing, Cisco does not warrant that the operation of the product, software or services
will be uninterrupted or error free. Also, due to the continual development of new techniques for intruding upon and attacking
networks, Cisco does not warrant that the product, software or services, or any equipment, system or network on which the
product, software or services are used will be free of vulnerability to intrusion or attack. The product may include or be bundled
with third party software or service offerings. This limited warranty shall not apply to such third party software or service
offerings. This limited warranty does not guarantee any continued availability of a third party’s service for which this product’s
use or operation may require.
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION
OF THE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED.
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL CISCO BE LIABLE FOR ANY LOST OR
DAMAGED DATA (INCLUDING, WITHOUT LIMITATION, ANY DATA ERASED BY CISCO IN CONNECTION WITH THE REPAIR
OR REPLACEMENT OF A PRODUCT), REVENUE OR PROFIT, LOSS OF THE ABILITY TO USE ANY THIRD PARTY PRODUCTS,
SOFTWARE OR SERVICES, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES,
REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE
OF OR INABILITY TO USE THE PRODUCT, SOFTWARE OR ANY SERVICES PROVIDED IN RESPECT OF SUCH PRODUCT,
SOFTWARE OR SERVICE, EVEN IF CISCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT
NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL CISCO’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE
PRODUCT. The foregoing limitations will apply even if any warranty or remedy provided under this limited warranty fails of its
essential purpose.
No Cisco employee, agent or reseller is authorized to make any verbal or written modification, extension or addition to this
warranty, and Cisco expressly disclaims any such change to this warranty. If any portion of this limited warranty is found to be
void or unenforceable, its remaining provisions shall remain in full force and effect.
OBTAInInG WARRAnTY SERVICE
If you have a question about your product or experience a problem with it, please go to www.theflip.com/support where
you will find a variety of online support tools and information to assist you with your product. If the product proves defective
during the Warranty Period, contact Flip Video Customer Support for instructions on how to obtain warranty service. The
contact information for Flip Video Customer Support in your area can be found by visiting www.theflip.com/support. Have your
product serial number and proof of purchase on hand when contacting Flip Video Customer Support. A DATED PROOF OF
ORIGINAL PURCHASE IS REQUIRED TO PROCESS WARRANTY CLAIMS. If you are requested to return your product, you will
be given a Return Materials Authorization (RMA) number. You are responsible for properly packaging your product and for
all shipping and handling charges, in addition to any applicable customs duties, VAT or other associated taxes or charges
when returning your product. You must include the RMA number and a copy of your dated proof of original purchase when
returning your product. Products received without a RMA number and dated proof of original purchase will be rejected.
Do not include any other items with the product you are returning. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR
DATA ON THE PRODUCT PRIOR TO SENDING IT IN FOR REPAIR OR REPLACEMENT. Cisco may, as part of the repair or
replacement of your product, delete all or part of your data, and Cisco will accept no responsibility for any deletion of your
data under any circumstances. Defective product covered by this limited warranty will be repaired or replaced and returned
to you without charge. Repairs or replacements not covered under this limited warranty will be subject to charge at Cisco’s
then-current rates.
TECHnICAL SUPPORT
This limited warranty is neither a service nor a support contract. Information about Cisco’s current technical support offerings
and policies (including any fees for support services) can be found at www.theflip.com/support. Telephone support may not
be available where you live.
Please direct all inquiries to:
Flip Video
Warranty Service
121 Theory
Irvine, CA 92617