10. In Network Neighborhood you can only see computers running the same oper-
ating system as your computer (i.e., your PC is running Windows 95 and it can
only see other Windows 95 computers and not any computer running Windows
98).
• Choose Start, Find, Computer and type the name of the computer in the
Network Neighborhood window that appears and click Find Now.
• Next, make sure that the you are using the same protocol(s) and workgroup
name on the 95 and 98 computers. To do this, click Start, Settings, Control
Panel on two computers running different Windows operating systems.
Click on the Network icon, choose the Configuration tab, then click on the
Identification tab for Workgroup name. Compare the protocols on both
computers and make sure that they are the same. If any protocols are miss-
ing, refer to page 60 to install any needed protocol(s).
• If all computers are using the same protocol(s) and Workgroup name, and
Windows 95 computers can't see Windows 98 computers, enable NetBIOS
on all the computers using Windows 95 and 98. Follow these instructions:
• The IPX/SPX-compatible protocol should be installed on all Windows com-
puters (see the Manually Installing the Network Components in
Windows 95, 98, and Millennium section if you need to add this proto-
col). Bring up the properties of the IPX/SPX-compatible protocol by click-
ing on Start, Settings, Control Panel, then double-click the Network icon.
Choose the Configuration tab and highlight IPX/SPX-compatible Protocol.
Click on Properties. Now, to install NetBIOS, click on the NetBIOS tab. Put
a check next to I want to enable NetBIOS over IPX/SPX. Click OK, then
OK again. Windows will copy the appropriate files to your computer. When
asked to restart your PC, remove any floppy disks and click OK. Be sure to
do this on all of your computers that are having trouble seeing your entire
network.
11. The workgroup, protocols, cabling and driver are all working properly, but the
PC uses an AMD processor and it can only see itself in network neighborhood.
• In some instances with PCs using AMD processors, the IRQ assigned to the
card by the BIOS (as it gets listed on the bootup screens of most PCs) does-
n't correspond to the IRQ assigned by Windows. This can be fixed by dis-
abling the IRQ holder for PCI Steering in the Windows Device Manager.
Refer to your PC's documentation for instructions or you can follow the
suggested instructions below. Keep in mind that this procedure will vary
depending on your computer’s configuration.
• Click on Start, Settings, Control Panel, then double click the System icon.
Click on the Device Manager tab. Open System Devices, then open PCI
Bus.
5. On the Access Control Tab, User Level Access is selected, but Shared Level
Access is grayed out and not accessible.
• You previously had your primary network logon set to Client for NetWare
Networks. On the Configuration tab of the Network Properties window,
ensure that your primary network logon is set to Client for Microsoft
Networks.
• Your personal web server PC or Microsoft Front Page may require you to
choose a user level for security reasons.
6. In Network Neighborhood you can only see yourself and no other computers on
the network.
• Make sure that the cables are connected correctly. Make sure you are get-
ting Link or Activity lights on both the EtherFast Card and your hub. Try
changing to a new cable that you know is working.
• Your workgroup name may be different from other computers on your net-
work. Make sure each PC on the network is using the same workgroup
name and protocol.
• Try using the Find Computer function.
7. In Network Neighborhood, you can see all other computers on the network but
not yourself, and all other computers can see each other and not your comput-
er.
• You may not have enabled File and Printer Sharing.
• The network card might not be setup properly. Try reinstalling the card’s
drivers. To clean your system of the old installation, follow the procedure in
the Starting Over in Windows 95, 98, Millennium or 2000 section and
then re-install.
8. Network Neighborhood is Empty.
• Verify that your Microsoft Client is installed. See the Windows 95 or 98
setup instructions in this guide for directions. Verify that you have logged
in correctly. Refresh the screen by pressing F5 several times.
9. You receive DHCP Errors in Windows.
• If you are connecting to a DHCP server, check your cabling connection. If
your network requires TCP/IP, check with your network administrator or
your Windows documentation for proper settings.
• If you don’t have a DHCP server on your network and your network does
not require TCP/IP, you may remove the TCP/IP Protocol from Windows’
networking. To do this, click on Start, Settings, Control Panel, then dou-
ble-click on Network. Click once on the component entry with the words
TCP/IP and Linksys or TCP/IP, then click on the Remove button. Click OK
when finished and restart your PC.
EtherFast
®
10/100/1000 8+1 Workgroup GigaSwitch Starter Kit
Instant Gigabit Series
66
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