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Chapter 10 Warranty and After-Sales Service
10-1. Troubleshooting
The "PWR" LED does not light.
< When using the AC adapter >
Is the AC adapter connected correctly?
Check that you plug the AC adapter
into the AC adapter plug or wall outlet
correctly.
< When powering from the connector or
terminal block >
Is the RS-232C connector or terminal
block connected correctly?
Check that you connect the RS-232C
connector or terminal block correctly.
Neither the left and right LEDs for the LAN connector do not light or blink.
Is the LAN cable connected correctly?
Check that the connector is connected
correctly, or that the cable breaks, etc.
Is the link LED on the switching hub
lighting?
Try to connect with other port of hub.
Do you select the proper connection with
the straight or cross-over cable for LAN?
Use the proper LAN cable which meets
specification of the LAN connector for
the target devices.
Cannot find in the Deviceinstaller
Is SI-60/65/60F connected to the same
network segment with PC?
Can not serach, if SI-60/65/60F connected
to the differnt network segment.
Is IP address of SI-60/65/60F duplicated
with other equipment ?
If the IP address of SI-60/65/60F
duplicated with other equipment, take off
the LAN cable immediately and change
the IP address.
Refer to
XPort user’s manual(XPort_
UG.pdf ) in the CD-ROM.
Does the security software on the PC
interrupt communications?
Check the settings in your OS or security
software.
Accessing from the Web browser cannot start the Web manager.
Do you correctly Assign IP Address,
subnet mask and gateway?
Check the setup on the converter.
Do rooters, firewall or others on the
network interrupt communications?
Contact your network administrator to
check.
Set from the Web browser but cannot reflect when opening it again.
Check the setting of IE.
Refer the Note of[6-1. Web Manager
Usage]
