Faulty issues Maintenance
The following are the common faulty issues of lights and the corresponding treatments. All the repairs
shall be handled by professional technician. all the fixtures must be Switch off before maintenance.
1. Faulty issue 1 : Lamp can not TURN ON
◎
Check if the lamp comes to the end of life span or damaged, then, replace the same type of lamp with
the same specifications.
◎
Check that if the fixture received the lamp turn ON order from the DMX controller or if the DMX
controller send the order to the fixture of Lamp Turn on.
◎
Check if there are too many lamps Turn ON at same time, which effect the city power in improper
operation, try to TURN ON this lamp individual .
◎
Check If the lamp is too hot ,or the interior temperature is not cool enough, which makes the lighting
fixture in lamp self-protection procedure. so, just Let the lamp cooling for more than 15 minutes with all
Power off .when the lamp and fixture cooled enough the lamp would be turned on normally .
◎
Check the DC380V power supply output & connection cables to see if they are good connection, and
check if the power supply itself is abnormal, if yes ,replace the same type of power supply.
Check if the e-ballast’s cables are connected well to the lamp, and check if the E-ballast itself work
◎
fine, If no, please replace same type of E-ballast.
Check if the electronic temperature switch is damaged, use the multimeter to check two cables marked
◎
WK on the Driver PCB ,which located on the base bottom., if these two cables are conducted means the
temperature switch is connected properly, otherwise replace the electronic temperature switch.
Check the display board menu: Information—Fans speed, check the Rump fan: FAN1, Lamp fan1,
◎
Lamp fan2, these three fans speed should be more than 500RPM,otherwise, the lamp would be turn off
automatically. if the fan speed is less than 500RPM , check these fan to see if they are workingfine , if fan
work improperly ,please replace the fan .
if the fan work proper, but the display board show wrong information, then , please replace a new display
board.
Check the menu: Information—Fixture Temperatures—LAMP TEM, check the temperature sensor near
◎
the lamp, whether the temperature is normal. Otherwise check whether the temperature sensor is
damaged or the connecting cable is abnormal.
2, Faulty Issue 2 : Lamp TURN ON & OFF Automatically
Troubleshooting:
If the lamp TURN ON & OFF automatically after a few minutes, check whether the cooling system is
working properly, the failed cooling system will cause the high temperature inside the light which would
generate lamp self-protection procedure and turn OFF AND ON automatically..
◎
Check if the lamp come to the end of lifespan ,if yes , please replace the same type of lamp
◎
Check if the electronic temperature switch near the lamp is damaged or abnormal.
Check whether the electronic temperature sensor near the lamp is damaged.
◎
◎
Check the lamp fan to see if they run properly, or if there are the dust, paper scraps, foreign objects
and others cased the poor heat dissipation
.
◎
When the lamp fans are working well, check the display menu, Information—Fans speed, check Rump
fan. Check the FAN1/Lamp fan1/Lamp fan2, if one of the fan speed is 0 or with an unexpected data
fluctuation, and the lamp ON/OFF in a short time, check the Yellow fan cable to see if connect well.
◎
Check whether the power is under-supply, or the power supply DC28V output is abnormal
.
4
