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FITNESS

PROBLEM: 

The console is erratic or not 

lighting up.

PROBLEM: 

““UART” or “ “dc-6” appears in 

the display.

PROBLEM: 

The desktop surface is not level.

PROBLEM: 

The treadmill motor seems 

strained or E1 comes up after 

several minutes of use.

SOLUTION: 

Check to make sure the treadmill 

desk is properly plugged in. Turn 

the power switch off and back on 

again and make sure the Safety 

Key is in place. Make sure the 

connectors located in the front 

of the treadmill and under the 

desktop are fully plugged in. If the 

problem persists contact LifeSpan 

Customer Service.

Customer Service: 877.654.3837 x 4

SOLUTION: 

Turn the treadmill desk power 

switch off. Unplug the power cord. 

Disconnect the 9 pin data cable, 

then reconnect it.  Make sure 

the thumb screws are properly 

tightened. Plug in the power cord. 

Turn the treadmill desk power 

back on and check to see if it 

functions properly.

SOLUTION: 

Check to make sure the base feet 

are on a level surface. Make sure 

the manual height adjustment 

knobs are in the same location 

holes on each leg.

SOLUTION: 

This problem usually occurs when 

there is too much friction building 

between the treadmill belt and 

deck. The best thing to do is turn 

the treadmill off, lubricate the 

running belt with 100% silicone 

(non-aerosol), and turn the 

treadmill back on. Test the unit. 

If E1 still comes up after testing, 

contact LifeSpan Customer Service.

Scan

Time

Dist

Steps

Speed

Cal

Bluetooth

dc6

Scan

Time

Dist

Steps

Speed

Cal

Bluetooth

E1

Scan

Time

Dist

Steps

Speed

Cal

Bluetooth

Please see Owner’s Manual section Maintenance and Tips for more information.

TROUBLESHOOTING

lifespanfitness.com

DT5 TREADMILL DESK

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