The treadmill is designed and manufactured to be reliable and easy to use. However, if
you have a problem, these troubleshooting steps may help you find the cause.
Problem: The console is erratic or not lighting up
Solution: Check to make sure that the treadmill is properly plugged in, turn the power switch
off and back on again and make sure the safety key is in place. If the problem
persists contact LifeSpan Customer Service.
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the instructions in
this manual on how to tension and adjust the belt.
Problem: The treadmill motor seems strained or E1 comes up after several minutes of use.
Solution: The lubricating silicone that is applied to the deck and belt is wearing down and the
belt needs to be lubricated with silicone spray.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the Belt Tensioning
and Adjustment Section of this manual.
Problem: Speed does not match quick keys. Treadmill Starts at 1 and goes to 16.
Solution: The treadmill is set up in Metric Mode. See chart on next page for Console
Engineering
Mode.
Problem: Heart Rate is erratic or not picking up.
Solution: Make sure your hands are moist (Aloe Vera helps). Make sure all connectors at the
back of the console are properly connected and no wires are damaged. If wearing a
chest strap make sure the batteries are good and that the electrodes are moist and
position properly on your chest.
18
troubleshooting
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