Lifesize Icon Flex Guide
14
Automatic Software Upgrades
Lifesize I
con Flex automatically downloads and installs up-to-date system software when connected to an
external network. If your
Lifesize
Icon Flex is not connected to an outside network, you can manually
upgrade software
(see
Manually Upgrading your Software
).
NOTE
Automatic software upgrade is supported on versions 2.5.0 and later. If your
Lifesize I
con Flex is running an earlier version, see
.
Manually Upgrading your Software
If your
Lifesize I
con Flex is not connected to an outside network, access software updates from
. You must become a registered user and enter your serial number to access this site.
1.
From a web browser, log in to
and find the software package for your device.
2.
Download the upgrade package to your local computer.
3.
Connect your local computer (containing the upgrade software) to
Lifesize
Icon Flex’s USB port.
4.
Close any video conferencing application.
5.
Choose one:
If you are using version 2.5.0 or later:
a.
Open the
Lifesize
Icon Flex administrator interface and log in. See
Using the Administrator Interface
.
b.
Go to
Maintenance > System Upgrade
and click
Select File
to find the upgrade package.
c.
Click
Upload
.
The upgrade can take several minutes. If you close the window before the file upload completes,
the
upload is canceled. When the upgrade completes, the system automatically reboots.
If you are using a version earlier than 2.5.0:
a.
Carefully lift the base of your
Lifesize
Icon Flex unit and turn it over.
•
Do not lift the device using the camera or pivot bracket.
•
Do not rest the camera upside-down on a hard surface.
b.
Locate the reset button on the bottom of the camera base.
c.
Using the tip of a pen or a thin stylus, press and hold the reset button for approximately one
second.
Wait until an
Lifesize Ic
on Flex
entry appears in your computer’s external drive list. This could
take up to
60 seconds.
d.
Locate the upgrade file you downloaded to your computer in step 2. Hold down your mouse button
and drag the file to the
Lifesize I
con Flex
drive in your computer’s external drive list, then release
it. If your
computer prompts you to copy the file to this location, choose
Yes
.