Underst
anding error
and other mes
sag
es
59
Message
What it means
What to do
The sample was
applied before the
meter was ready.
Repeat the test with a new
test strip. Apply a blood or
control solution sample only
after
APPLY BLOOD
or
APPLY
CONTROL
appears on the
display. If this message
continues to appear,
call the OneTouch
®
Customer Care Line
at 1 800 663-5521.
One of the following
may apply:
You may have high glucose
and have tested in an
environment near the low
end of the system’s
operating temperature
range (6–44°C).
or,
If you tested in a cool
environment, repeat the test
in a warmer environment
with a new test strip; see
pages 26–30. If the
message appears again,
call the OneTouch
®
Customer Care Line
at 1 800 663-5521.
Error 4 information continues on next page
DCO_06355102A_OU2_OB_CAe.qxd 6/5/08 11:29 AM Page 59