5. PROBLEM:
a. The control panel displays no temperature or TIME.
SOLUTION:
First, check to make sure the power cord is not damaged, is plugged in, and the outlet has power.
Second, check to make sure the control panel is not damaged. If the control panel display continues to be
inoperable, contact the manufacturer for further troubleshooting.
6. PROBLEM:
a. The control panel is displaying a temperature and TIME, but the heater does not operate.
SOLUTION:
The Signal Cable or other relevant plugs may have become disconnected. Please contact the
manufacture for further troubleshooting.
7. PROBLEM:
a. The heat emitter is functioning and the air outflow is working, but the temperature displayed on the LED
panel does not increase.
SOLUTION:
The temperature sensor may be damaged or has become disconnected. Please contact the
manufacturer immediately for further troubleshooting.
8. PROBLEM:
a. The display shows “Er”. This error code means the heating system is not working correctly.
SOLUTION:
Contact the manufacturer immediately.
DO NOT
attempt to operate the portable heater as this may
cause electric shock, fire, and/or injury.
9. PROBLEM:
a. No simulated flame when you turn on the switch.
SOLUTION:
Contact the manufacturer to rive the special screw at the base of the heater, then replace the bulb
with the working life of G9 halogen bulb.
