18
TROUBLESHOOTING
PROBLEM:
The upright bike wobbles when in use.
SOLUTION:
Turn the rear stabilizer end cap on the rear stabilizer as needed to level the
upright bike.
PROBLEM:
There is no display on the computer console.
SOLUTION:
Remove the computer console and verify the wires that come from the
computer console are properly connected to the wires that come from the handlebar post.
SOLUTION:
Check if the batteries are correctly positioned and battery springs are in proper
contact with batteries.
SOLUTION:
The batteries in the computer console may be dead. Replace with new
batteries.
PROBLEM:
Partial display on the computer console.
SOLUTION:
Open the computer console and check the
conductive rubber connectors are in
correct position or not. If not, reset the conductive rubber connectors to the correct
position.
SOLUTION:
Open the computer console and check the crystal oscillator or screen glass to
see if they are in good working condition or not. If not, change the new crystal oscillator or
screen glass. Please connect your local dealer for support.
PROBLEM:
There is no heart rate reading or heart rate reading is erratic / inconsistent.
SOLUTION:
Make sure that the wire connections for the hand pulse sensors are secure.
SOLUTION:
To ensure the pulse readout is more precise, please always hold on to the
handlebar grip sensors with both hands instead of just with one hand when you try to test
your heart rate figures.
SOLUTION:
Avoid gripping the hand pulse sensors too tight. Try to maintain moderate
pressure while holding onto the hand pulse sensors.
PROBLEM:
No Speed.
SOLUTION:
Open the covers and check the sensor to see if it is fix firmly or not. If not,
retighten the screws on the sensor.
SOLUTION:
Open the covers and check sensor wire to see if it is damage or not. If the
sensor wire is damaged, change the new sensor with wire. Please connect your local
dealer for support.
PROBLEM:
The upright bike makes a squeaking noise when in use.
SOLUTION:
The bolts may be loose on the upright bike. Please inspect all of the bolts and
tighten any loose bolts.
If the above troubleshooting section does not fix the problem, discontinue use the
upright bike.
PLEASE CONTACT YOUR LOCAL DEALER FOR
SUPPORT.