33
TROUBLESHOOTING
ENGLISH
Problem
Possible Causes
Solutions
Incomplete or no dispensing
of detergent
y
Detergent compartments clogged
from incorrect filling
y
Make sure that detergent and additives are put in to the
correct dispenser compartments. If liquid detergent is
used, make sure that the liquid detergent cup and insert
are in the detergent compartment. If powdered detergent
is used, make sure that the liquid detergent cup and insert
are not used. For all detergent types, always make sure
that the dispenser drawer is fully closed before the start
of the cycle.
y
Too much detergent use
y
Make sure that the suggested amount of detergent is
used per the manufacture’s recommendations. You may
also dilute the detergent with water to the maximum fill
line on the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.
y
Insufficient water supply
y
Make sure that the water supply is turned on. Make sure
that the water faucets are turned to their completely open
positions.
y
Normal residue
y
Normal operation. Residual may remain in the dispenser
of the compartments. The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush.
Premature
dispensing of bleach
y
Bleach dispenser filled for future
load
y
You cannot store bleach in the dispenser for future use.
y
The bleach dispenser will be dispensed every load for
optimal safety of the washer.
y
Overfilling the bleach dispenser
y
Overfilling the dispenser with bleach may lead to
premature dispensing. There is a maximum fill line
indicated on the bleach dispenser to help avoid overfilling.
Clogging of bleach
y
Bleach dispenser is not seated
y
Make sure that the bleach cover is properly seated and
snapped into place before the start of the cycle.
y
Insufficient cleaning
y
You may remove and clean the bleach cover with warm
water and a scrub brush to clear clogging.
Poor stain removal
y
Presoak not selected
y
We recommend that you select presoak when defining
your wash cycle. Always make sure that any additives,
such as your high efficiency liquid detergent, are added
to the pretreat dispenser bin before starting the cycle.
Always refer to your clothes care label before treating
stains.
Staining
y
Add laundry products to the
washer drum.
y
Washer not unloaded promptly.
y
Does not properly sort the
clothes.
y
Load the laundry products into the dispenser.
y
Always remove items from the washer as soon as
the cycle is completed.
y
Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
Wrinkling
y
Washer not unloaded promptly.
y
Washer overloaded.
y
Hot and cold water inlet hoses are
reversed.
y
Always remove items from the washer as soon as the
cycle is completed.
y
The washer can be fully loaded, but the drum should not
be tightly packed with items. The lid of the washer should
close easily.
y
Hot water rinse can set wrinkles in garments. Check the
inlet hose connections.
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