ENGLISH
12
Troubleshooting
If you see any of the following symptoms while using the product, make
sure to recheck it. It may not be a malfunction.
Symptom
Cause and Solution
The power does
not turn on
Check the battery level and charge it.
If unable to
make a call with
earbuds
If the mobile phone does not support headset and
hands-free functions, you cannot use the calling
features.
Check the battery level and charge it.
If unable
to register
earbuds to
mobile phone
Check whether earbuds are turned on.
Check if the earbuds have entered the search mode.
-While the earbuds are inserted in the charging
case, press and hold the touch pad on the left or
right earbud for 3 to 5 seconds to switch to the
search mode.
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2022-07-15 9:51:26