LG
®
Brand Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
Telephone Number: 1 -800-243-0000 (Toll Free)
Web address: www.lgservice.com
Telephone Center Hours of Operation:
7 a.m. – 8 p.m. CT Monday – Friday
8 a.m. – 5 p.m. CT Saturday
Closed Sunday
Service for your LG
®
Brand LCD Projector is provided through LG Electronics Alabama, Inc., the
authorized LG
®
Brand ServiceCenter for the United States.
LG
®
Brand LCD Projectors are marketed and distributed in the United States by
LG Electronics Corporation, 2000 Millbrook Drive, Lincolnshire, IL 60069.
CONCERNING PIXEL FUNCTIONALITY:
Your LCD Projector contains over 2.7 million individual pix-
els. LCD Projector displays typically contain a small number of pixels that do not function normally. Your
display has been inspected and is in compliance with manufacturer’s specifications, indicating that any
pixel defects do not effect the operation or use of your display.
READ YOUR OPERATING GUIDE CAREFULLY SO THAT YOU UNDERSTAND THE OPERATION OF YOUR LCD
PROJECTOR AND HOW TO ADJUST THE CONSUMER CONTROLS.
IMPORTANT: Please fill out and mail in your Product Registration Card or go to www.lgservice.com to
register your product online. This information allows us to reach you promptly should we discover a
safety or reliability problem that could affect you.
FOR SERVICE:
●
For warranty service information, please contact the LG
®
Brand Customer Support telephone number
listed below.
●
When calling for service, please have your product model number, serial number and the date of
purchase or the date of original installation available.
●
If a replacement unit is required, under some circumstances you may be asked to provide a reserve
deposit to the LG
®
Brand Service Center against a credit card number as surety for advanced ship-
ment. Your credit card will not be charged if you return the defective unit within 10 working days.
●
If a replacement unit is received, please use the carton and packaging from that unit in returning
the defective unit to the LG
®
Brand Service Center.
●
Parts and service in accordance with the LG
®
Brand warranty are our responsibility and will be pro-
vided without charge.
Other service requirements will be at the owner’s expense. If you have problems in obtaining satis-
factory warranty service, write or call the LG
®
Brand Customer Interactive Service.
●
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization
before returning any product to the Factory Service Center. Contact the number below or your
authorized LG
®
Brand repair facility for details.
Before you call for warranty service, check your operating guide – you may avoid a service call.
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