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LG KD-24D, Краткое руководство пользователя

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LG KD-24D Скачать руководство пользователя страница 40

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DIGITAL KEY TELEPHONE / USER’S GUIDE                                                                KD, KD/E, LKD Series

Automatic Call Distribution (ACD) Operation 

(Cont’d)

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＊

)

Button

Procedures

Range

Button

Procedures

Range

BUSY  x    TIME  xx:xx
This gives a count of how many times all agents have been busy
and how long they were all busy for.
CALLS IN QUEUE   x
This shows how many calls are queuing within the group at the 
present time. This will not increment if left on the display.
AVE  xx:xx    LONG   xx:xx 
This shows the average and longest ringing times for calls, before
they are answered in the group.
UNANSWERED CALLS   x
This shows the number of calls that have not been answered in
the group. (the caller has hung up)

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If you wish to print the statistics you can take the PRT option 
from the display above. Pressing # key, the details will be 
printed from the serial port on the system.  

System Featu

r

40

res

Содержание KD-24D

Страница 1: ...al a station that is unattended or in Do Not Disturb you can leave a message waiting indication Dial the desired intercom station Busy tone or DND tone is heard Press CALLBK button The called party s CALLBK button LED will flash To answer a Message Waiting Indication Press flashing CALLBK button and the station that left message will be signaled with tone ringing If called station does not answer ...

Страница 2: ...al speed number bin to be erased Press HOLD SAVE button Dialing a Speed Number Press SPEED button and dial the speed number bin Wh th ll d t i k th h d t Flexible Buttons Programming Press TRANS PGM button Press a flexible button to be programmed See the below chart and dial the desired code Press HOLD SAVE button Direct Station Select 100 291 GDK 186 100 171 GDK 100 100 133 GDK 34i If there is no...

Страница 3: ...ential Ring 16 Voice Over 17 Answering a Call Wait with Voice Over 17 Answering a Queue Request 17 Directed Call Pick up 18 Call Wait Camp on 18 Mute 18 Call Back 19 Message Waiting 19 Do Not Disturb 19 Call Forward 20 Intercom Featur Call Forward 20 Paging 21 Flash 22 Speakerphone 23 Speaker Volume Control 23 Ring Volume Control 23 System Features Placing an Intercom Group Call 24 Placing a CO Ca...

Страница 4: ... DSS Operation 56 Hotel Operation Introduction 57 Register Hotel Name 57 Check In 57 Check In Change a Guest s Room Status 58 ion Register Change a Guest Name Room Status Type 1 58 Class of Service Room Status Type 2 59 Guest Alarm Call Room Status Type 3 59 Intercom Enable Disable Room Status Type 4 59 Room to Room Call Group Room Status Type 5 60 Authorization Code Room Status Type 6 60 Pre paid...

Страница 5: ... 24N KD 36D LCD Display 24 Flexible Buttons KD 36N No LCD Displa 24 Fle ible B ttons KD 36N No LCD Display 24 Flexible Buttons KD 24D LCD Display 12 Flexible Buttons KD 24N No LCD Display 24 Flexible Buttons KD E Series KD E 36EXE KD E 24ENH KD E 8BTN 5 KD E 36EXE LCD Display 24 Flexible Buttons KD E 36ENH No LCD Display 24 Flexible Buttons KD E 24EXE LCD Display 12 Flexible Buttons KD E 24ENH No ...

Страница 6: ... the following S W version or later GDK 34i GS40P 1 2A GDK 100 GS00P 3 2A GDK 186 GS86P 5 1A GDK 34i GS40P 1 1Cd GDK 100 GS00P 3 1Df GDK 186 GS86P 4 0Ee KE C KD C Series CTI is not available with GDK 16 20W system KE C KD C Series keysets have normal functions as KD KD E keysets and CTI Computer Telephony Integration function to connect PC RS 232C Interface Function Connecting CTI Module the KE C ...

Страница 7: ...nt for Digital Key Telephone Family Large Digital Key Telephone You cannot use Large LCD keyset with GDK 16 20W system Large Digital Key Telephone You cannot use Large LCD keyset with GDK 16 20W system KD 33LD KD E 36LD KD Series KD 36D KD 36N KD 24D KD 24N 7 ...

Страница 8: ... Digital Key Telephone Family KD E Series KD E 36EXE KD E 24ENH KD E 8BTN LKD Series LKD 8D S LKD 30D 8 In LKD 8D S 2N S REDIAL key has the function of FLASH in older system software versions ie GDK 16 S W version 1 and GDK 186 100 34i versions 5 4 3 4 1 4 and below ...

Страница 9: ...ay answer just by lifting handset Call Transfer B tton Proced res Range Button Procedures To transfer an outside call to the other extension Press TRANS PGM button The outside call is put on hold Dial station number or appropriate DSS button You can make a screened or unscreened transfer When the called extension answers notice the call transfer and hang up to complete call transfer Range 186 100 ...

Страница 10: ... off hook state Press SPEED button twice Hang up T di l d b eatures To dial a saved number Press SPEED Dial Memo While on an outside line or intercom call you may enter and save a number in the save number redial bin for future use Button Procedures Range Press the programmed DIAL MEMO button To program DIAL MEMO button TRANS PGM flexible button TRANS PGM 8 0 HOLD SAVE Dial the desired number Pres...

Страница 11: ...can be the first extension to get the CO line eatures Lift handset or press MON SPEAKER button Press busy outside line button or specific line group button Pressing CALLBK button your CALLBK button is lighting and confirmation tone is heard Hang up or press MON SPEAKER button To answer a queue request When the busy CO line or specific line group returns to idle you hear ring and the queued line bu...

Страница 12: ...igit eatures To store station speed numbers Press TRANS PGM button Press SPEED button Dial speed number bin Dial the phone numbers to be stored Press HOLD SAVE button Enter name for Dial by Name optional Or Press TRANS PGM button Station Speed bin 186 100 34i 00 19 16 20W 01 20 GDK 16 20W Dial by Name is not available Press SPEED button Dial speed number bin Press desired outside line or specific ...

Страница 13: ...40 J 51 K 52 L 53 5 50 M 61 N 62 O 63 6 60 P 71 R 72 S 73 Q 7 T 81 U 82 V 83 8 80 W 91 X 92 Y 93 Z 9 eatures Press HOLD SAVE button In GDK 16 Pressing key while entering name the last character will be erased 7 70 8 80 9 90 1 Blank 2 3 0 00 erased While entering a name you may press 4 5 6 or 7 8 9 as a second digit instead of 1 2 3 Ex To enter J you may press 5 1 5 4 or 5 7 Call Park Call Park But...

Страница 14: ... PARK 01 19 GROUP PICKUP DIR PICKUP STA STA 102 T NOV 02 01 40pm Select CALL PARK To retrieve a parked call p Lift handset or press MON SPEAKER button Dial parking location Universal Night Answer Button Procedures Lift handset or press MON SPEAKER button Press flashing CO line button If a CO line button is not assigned dial 6 9 You will be connected to ringing outside line Range Universal Night An...

Страница 15: ... UNA and the attendant station is placed into night service mode you will be connected to ringing outside line NOV 02 01 40pm Press TRANS PGM button Dial 4 9 Dial 1 for Handsfree 2 for Tone ring or 3 for Privacy announce Press HOLD SAVE button Button Procedures Range Changing Intercom Answer Mode Placing an Intercom Call Button Procedures Range Dial intercom number or press programmed DSS button Y...

Страница 16: ...le on an intercom call press ICM button Button Procedures Range Placing an Intercom on Hold Intercom Featur The ICM button flashes and intercom dial tone will be heard To retrieve intercom call on hold Press the flashing ICM button and lift handset Changing Differential Ring res g g g Button Procedures Or using display Only in KD 33LD KD E 36LD LKD 30LD Press TRANS PGM button Dial 5 0 Select the r...

Страница 17: ...ceived over the existing conversation so that only the res Button Procedures When a busy keyset engaged in an internal or external call is called through camp on by a caller HOLD SAVE button of busy keyset is flashing After tone the busy keyset can be connected to both parties Press HOLD SAVE button in the busy keyset to converse with new call Press HOLD SAVE button again to alternate the call g y...

Страница 18: ... station number 186 100 291 100 100 235 Select DIR PICKUP STA and dial the ringing station number You will be connected to calling party automatically 34i 100 177 If you dial a busy station you may alert it of your call Call Wait Camp on Button Procedures After receiving intercom busy tone dial or last digit of called station number or press DSS button Camp on tone is heard in called station When ...

Страница 19: ...t answer the call you can leave a message wait to the station g p At that time the LED of CALLBK button in the called station is flashing On LKD 2N S 8D S If a called party does not answer press TRANS PGM button and dial 5 6 To answer a message waiting indication Press flashing CALLBK button Intercom Featur Station that left message will be signaled with tone ring On LKD 2N S 8D S Dial 5 7 Do Not ...

Страница 20: ... be programmed from the station that you will be forwarded to i e if your extension is 102 and you are forwarding to 104 then you will need to go to 104 to program the feature Also this feature requires authorization code and requires system programming In case Station Off net the number you are forwarding to should be saved as a speed dial number first Please see the Page 12 to save a Speed Dial ...

Страница 21: ... 186 GDK 100 GDK 34i GDK 16 20W All Call 4 9 4 9 4 9 0 Internal Zone 1 4 0 1 4 0 1 4 0 1 1 Internal Zone 2 4 0 2 4 0 2 4 0 2 2 N A Internal Zone 5 4 0 5 4 0 5 4 0 5 Intercom Featur Internal Zone 15 4 1 5 4 1 5 Internal Zone 20 4 2 0 Internal All Call 4 3 4 3 4 3 4 External Zone 1 4 6 4 6 4 6 N A External Zone 2 4 7 4 7 External All Call 4 8 4 8 4 8 3 Or using display Only in KD 33LD KD E 36LD LKD ...

Страница 22: ...Lift handset and dial 4 4 GDK 16 20W 6 or HOLD SAVE button and you will be connected to the paging party Press the 4th menu key from main menu and you will see the following on the display INT PAGE 01 20 INT ALL CALL EXT ALL CALL 186 01 20 100 01 15 Or using display Only in KD 33LD KD E 36LD LKD 30LD Intercom Featur EXT ALL CALL INT EXT ALL CALL MEET ME STA 102 T NOV 02 01 40pm 34i 01 05 Select ME...

Страница 23: ...nd doesn t function as handsfree unit Button Procedures In speakerphone mode press VOLUME button to control the speakerphone volume Range Speaker Volume Control Press the 5th menu key from main menu to select PROGRAM Select SPEAKER VOLUME Press VOLUME button to control speaker volume Or using display Only in KD 33LD KD E 36LD LKD 30LD Intercom Featur Button Procedures When bell rings press VOLUME ...

Страница 24: ... retrieve the call Lift handset and press flashing outside line button Group Call Pick up Button Procedures Range You should be in the same pick up group as ringing phone You hear an unattended phone ringing Lift handset or press MON SPEAKER button Dial 6 6 Press the 4th menu key from the main menu INTERCOM CALL STATION SPD DIAL SYSTEM SPD DIAL FEATURE INT PAGE 01 20 INT ALL CALL EXT ALL CALL INT ...

Страница 25: ...t available in GDK 16 20W Press CONF button Call the next party Press CONF button twice To exit a conference unsupervised Press CONF button in the supervisor station and hang up Other parties are still connected Re entering a conference Lift handset or press MON SPEAKER button Press CONF button To drop an outside party not available in GDK 16 20W You should be active in the conference Press outsid...

Страница 26: ...OLUME STA 102 T Or using display Only in KD 33LD KD E 36LD LKD 30LD Confirmation tone is heard STA 102 T NOV 02 01 40pm STA 102 T NOV 02 01 40pm Select the STATION PROGRAM and you will see the following S WAKE UP SET S WAKE UP ERASE S REG PASSWORD S CHG PASSWORD S INTERCOM ONLY STA 102 T NOV 02 01 40pm Select the REG PASSWORD and enter the 5 digits access authorization code Press HOLD SAVE button ...

Страница 27: ...normal Select the STATION PROGRAM and you will see the following S WAKE UP SET S WAKE UP ERASE S REG PASSWORD S CHG PASSWORD S INTERCOM ONLY STA 102 T STA 102 T NOV 02 01 40pm Select INTERCOM ONLY Restoring Outside Calls R Button Procedures Press TRANS PGM button and dial 4 7 Dial your current access authorization code Confirmation tone is heard MUTE button will be extinguished Range Or using disp...

Страница 28: ... 36LD LKD 30LD Press the 5th menu key from the main menu ATD PROGRAM STATION PROGRAM LCD BRIGHTNESS RING VOLUME SPEAKER VOLUME Select the STATION PROGRAM and you will see the following STA 102 T NOV 02 01 40pm S WAKE UP SET S WAKE UP ERASE S REG PASSWORD S CHG PASSWORD S INTERCOM ONLY STA 102 T NOV 02 01 40 NOV 02 01 40pm Select WAKE UP SET key Enter 4 digit wake up time HHMM in 24 hour mode HH 00...

Страница 29: ...OLD SAVE button To select the name in line 2 dial 2 and press HOLD SAVE button The call is placed automatically In GDK 16 20W Press SPEED button twice On the display you will see the following DIAL BY NAME ICM 1 U_SPD 2 S_SPD 3 Select desired type 1 Intercom 2 User Station Speed Dial 3 System System Speed Dial C fi ti t i h d d ill th f ll i System Featur Confirmation tone is heard and you will se...

Страница 30: ...me Ex Selecting the first letter with HI you will see the sorted subscriber s name as follows EFG RST HI UVW JK XYZ STA 102 T NOV 02 01 40pm HONG H S Press PAGE key until you find the desired name LEE Y U HONG H S JANG W H KIM Y J LEE M S LEE S H STA 102 T NOV 02 01 40pm LEE Y U STA 102 T NOV 02 01 40pm Station Speed Dial Press the 2nd menu key from the main menu You will see the following on the ...

Страница 31: ...ame the last character will be erased Pre selected Message Button Procedures Press TRANS PGM button and dial 7 7 Dial the number of desired message Date Time or Station Number if required Press HOLD SAVE button DND FWD button is flashing 0 1 LUNCH RETURN HH MM 0 2 ON VACATION RETURN AT MM DD 0 3 OUT OF OFFICE RETURN TIME HH MM Range 0 3 OUT OF OFFICE RETURN TIME HH MM 0 4 OUT OF OFFICE RETURN AT M...

Страница 32: ... 40pm S WAKE UP SET S WAKE UP ERASE S REG PASSWORD S CHG PASSWORD S INTERCOM ONLY STA 102 T NOV 02 01 40pm Press PAGE down key and you will see the following on the display S RESTORE COS S MSG PROGRAM S ICM INS MODE Select STATION PROGRAM key On the display you will see the following S MUSIC CHANNEL S PRESELECT MSG STA 102 T NOV 02 01 40pm Select PRESELECT MSG On the display you will see the follo...

Страница 33: ... 186 0 9 Background Music A station can receive audio generally music from an internal or external source while idle Press TRANS PGM button Dial 7 3 Internal BGM is heard Pressing TRANS PGM 7 3 the selected music is changed by turns Channel 0 BGM is not heard The default setting is assigned by PGM 41 BTN 1 186 0 9 100 0 9 34i 0 9 16 20w 1 3 DISA Direct Inward System Access Dial the CO access code ...

Страница 34: ... your greeting message when you do not answer the call within a greeting message when you do not answer the call within a predefined time PGM 43 BTN 24 Delete your greeting Dial 6 7 5 for No Answer FWD or 6 7 for Busy FWD Playback your greeting Dial 6 7 6 for No Answer FWD or 6 7 0 for Busy FWD You will hear the recorded greeting message Station status prompt Dial 6 7 7 You will hear below list a ...

Страница 35: ...age is automatically deleted when you hang up Pressing HOLD SAVE button while a message is played saves the message and the next message is heard Pressing programmed CALLBK button the recorded message is heard from the first message saved If you don t press HOLD SAVE button the current message is deleted If you program a flex button as a CONF button the message will be saved and you should press t...

Страница 36: ...es Select DVU DELETE key Playback your greeting Press the 4th key from the main menu Press PAGE down key 3 times Select DVU PLAY key Paging your greeting Lift handset and dial the desired page zone After hearing confirmation tone your recorded paging message In GDK 16 20W Record your greeting Lift handset or press MON SPEAKER button Press DND FWD button Dial 7 Delete your greeting After hearing co...

Страница 37: ...y systems Refer to p 34 The max user recording time is about 250sec Default 20sec it can be programmable with admin programming Main Menu 6 1 24 Button Procedures Range displayed on the LCD of the station If the DISA DID external party hangs up the call before answered the CLI will be stored in the CO message wait queue in the called party To retrieve CLI Message Press CALLBK button The stored mes...

Страница 38: ...lay Only in KD 33LD KD E 36LD LKD 30LD Press the 4th menu key from main menu to select FEATURE Press PAGE down key twice On the display you will see the following ACC CO GR 01 48 ACC 1 CO 01 96 UNIV NITE ANSWER TIE ROUTE 01 30 ALARM RESET STA 102 T NOV 02 01 40pm Select ALARM RESET key Ring is stopped Two way Recording Only in GDK 16 20W To record the conversation Press the programmed RECORD butto...

Страница 39: ... be alight your phone will p y g y p be muted so that the agent and caller will not be able to hear anything from your telephone It is not possible to disable this mute during monitoring The three busts of tone can be disabled with programming PGM 21 BTN 2 To use the ACD Status key for group statistics With the Supervisor s phone on hook P th ACD St t k Press the ACD Status key You will see the fo...

Страница 40: ... are queuing within the group at the present time This will not increment if left on the display AVE xx xx LONG xx xx This shows the average and longest ringing times for calls before they are answered in the group UNANSWERED CALLS x This shows the number of calls that have not been answered in the group the caller has hung up If you wish to print the statistics you can take the PRT option from th...

Страница 41: ...s PAGE down key 3 times Door Open Press PAGE down key 3 times On the display you will see the following DOOR OPEN 1 4 DVU RECORD DVU DELETE DVU STA STATUS DVU PLAY STA 102 T NOV 02 01 40pm Select DOOR OPEN 1 4 key Select the door open type by pressing dial button 1 4 Button Procedures Range Calendar Display Press MENU key to display Calendar On the display you will see calendar as follows MAR 2000...

Страница 42: ...PGM 8 5 Outside Line Access 186 620 649 100 620 634 34i 620 627 16 20W 61 64 Group Call Pick up 6 6 Dial Memo TRANS PGM 8 0 Call Wait Camp on TRANS PGM 8 5 Wake up To register continued TRANS PGM 4 1 To cancel TRANS PGM 4 2 P i R f t 21 Outside Line Access Group access 9 Group 1 8 0 1 186 Group 01 48 Group 2 8 0 2 100 Group 01 24 34i Group 01 09 16 20W Group 01 04 Group 48 8 4 8 Individual Line Ac...

Страница 43: ... digital keyset in GDK 16 20W You cannot use Large LCD digital keyset in GDK 16 20W Programming flexible buttons for the following features are not supported in GDK 16 20W marked Dial Memo Access Authorization Code Pre selected Message LCD Display Change Stop Watch Event Timer Account Code 43 ...

Страница 44: ... SPEAKER VOLUME STA 102 T NOV 02 01 40pm Select the ATD PROGRAM On the display you ll see the following A WAKE UP SET A WAKE UP ERASE A PASSWORD ERASE A CHG DATE MODE A CHG TIME MODE STA 102 T NOV 02 01 40pm Select the WAKE UP SET key Enter the station range XXX YYY to receive wake up call Enter 4 digit wake up time HHmm in 24 hour mode Press HOLD SAVE button for one day or dial and HOLD SAVE butt...

Страница 45: ...Press to record with DKTU button or to record with external MOH button after hearing the message Record your greeting and hang up to finish the recording To delete press DND FWD button while the message is played In GDK 16 Press TRANS PGM button Dial 4 Select the announcement type 1 System Greeting 2 System Prompt 1 System Greeting 2 System Prompt Dial the announcement number Dial the source numbe...

Страница 46: ...d press HOLD SAVE button If there is no need to change date or time press HOLD SAVE button to go to the next step ion Button Procedure To change the date format on the LCD Press TRANS PGM button Dial 5 Changing Time Date Format The format toggles between DDMMYY and MMDDYY YY year MM month DD date Or using display Only in KD 33LD KD E 36LD LKD 30LD Press the 5th menu key from the main menu to selec...

Страница 47: ...To set the current time 1 hour late Press TRANS PGM button Dial 2 System Speed Dial Button Procedure To store system speed numbers Press TRANS PGM button Dial SPEED button Dial speed number bin A group of speed dial numbers can be stored within the system for access by allowed stations These numbers provide speedy access to often used outgoing CO dialing numbers GDK 186 200 999 100 200 399 y p Dia...

Страница 48: ... is not allowed busy tone will be heard System Base Program Main Menu 5 System Attribute Sub Menu 1 Privacy Terminal Menu 2 Day On demand Night Mode Service Manual Automatic To activate deactivate Day Night On demand mode manually P DND FWD b tt t tt d t t ti Button Procedures The attendant station can be placed into night service mode allowing ring assignments and answering privileges to station ...

Страница 49: ...play Only in KD 33LD KD E 36LD LKD 30LD co ected to SU ion STA 102 T NOV 02 01 40pm Press PAGE down key 4 times On the display you will see the following STA PRT SMDR ACT GRD PRT SMDR STA DEL SMDR ACT GRP DEL SMR DISP CALL CHARGE STA 102 T NOV 02 01 40pm Select STA PRT SMDR key Enter the desired station range to be printed Press HOLD SAVE button For account group basis Dial 1 Enter the desired acc...

Страница 50: ...to be erased Press HOLD SAVE button For call account group Dial 3 Enter the desired account group SMDR records will be erased for all stations in the range ion g Press HOLD SAVE button Or using display Only in KD 33LD KD E 36LD LKD 30LD Press the 4th menu key from the main menu to select FEATURE Press PAGE down key 4 times Select ACT GRP DEL SMDR key Enter the account group to be erased Press HOLD...

Страница 51: ...80 W 91 X 92 Y 93 Z 9 9 90 1 Blank 2 3 0 00 ion Press HOLD SAVE button Press the 5th menu key from the main menu to select PROGRAM Select the ATD PROGRAM key Press PAGE down key 3 times On the display you ll see the following Or using display Only in KD 33LD KD E 36LD LKD 30LD A USER DIAL NAME A AUTO DAY NIGHT STA 102 T NOV 02 01 40pm Dial the station number and enter the name using the code Press...

Страница 52: ...E down key once On the display you ll see the following A DISABLE CO OUT A STA MSG ERASE A SET ICMBOX MSC A CLOCK SET A INTERCOM ONLY Or using display Only in KD 33LD KD E 36LD LKD 30LD ion STA 102 T NOV 02 01 40pm Select the DISABLE CO OUT key Press the desired outside line button Confirmation tone is heard T COS Ch To activate temporary COS change Press TRANS PGM button Dial 2 Enter the station ...

Страница 53: ... given in seconds from 00000 to 99999 Counts and times are cumulative from the time the monitoring is activated and are reset ttendant Operat Button Procedure To start the traffic analysis at system attendant Press TRANS PGM button Dial 7 1 Press HOLD SAVE button To stop the traffic analysis at system attendant 99999 Counts and times are cumulative from the time the monitoring is activated and are...

Страница 54: ...2 Italy 0 3 0 3 English for Large LCD 0 4 0 4 Swedish 0 5 0 5 Norwegian 0 6 0 6 Finnish 0 7 0 7 Dutch 0 8 0 8 Spanish ion 0 8 0 8 Spanish 0 9 0 9 Korean for Large LCD 1 0 1 0 Danish 1 1 German 1 2 German for Large LCD 1 3 1 3 Estonia 1 2 1 4 Estonia for Large LCD 1 4 1 5 Swedish for Large LCD 1 5 1 6 Italy for Large LCD 1 6 1 7 Norway for Large LCD 1 7 1 8 Finnish for Large LCD 1 8 1 9 Dutch for L...

Страница 55: ...ollowing A WAKE UP SET A WAKE UP ERASE A PASSWORD ERASE A CHG DATE MODE A CHG TIME MODE STA 102 T Or using display Only in KD 33LD KD E 36LD LKD 30LD ion STA 102 T NOV 02 01 40pm Press PAGE down key once You ll see the following A DISABLE CO OUT A STA MSG ERASE A SET ICMBOX MSC A CLOCK SET A INTERCOM ONLY STA 102 T STA 102 T NOV 02 01 40pm Select the SET ICMBOX MSC Press the Music type 0 No music ...

Страница 56: ... button is not available in GDK 16 20W ion Button Procedure Transferring an Outside Line to Another Station While connecting an outside line press the desired DSS station button You can wait to announce the transfer or Hang up or press RELEASE button RELEASE button is not available in GDK 16 20W RELEASE button is not available in GDK 16 20W Button Procedure Lift handset or press MON SPEAKER button...

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