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Problem

Possible Cause

Solutions

Air conditioner 

does not start.

The air conditioner is unplugged.

Make sure the air conditioner plug 

is pushed completely into the outlet.

The fuse is blown/circuit breaker 

is tripped.

Check the house fuse/circuit 

breaker box and replace the fuse or 

reset the breaker.

Power failure.

If power failure occurs, turn the 

mode control to off. When power is 

restored, wait 3 minutes to restart 

the air conditioner to prevent 

tripping of the compressor overload.

Air conditioner 

does not cool as it 

should.

Make sure there are no curtains, 

blinds, or furniture blocking the front 

of the air conditioner.

The temp control may not be set 

correctly.

Set the desired temperature to 

a level lower than the current 

temperature.

weeks. See the 'MAINTENANCE 

(Cleaning the Air Filter)' section.

The room may have been hot.

turned on, you need to allow time 

for the room to cool down.

Cold air is escaping.

registers and cold air returns.

Cooling coils have iced up.

See 'Air conditioner freezing up' 

below.

Air conditioner 

freezing up.

The cooling coils are iced over.

obstruct the air conditioner from 

properly cooling the room. Set the 

Fan Speed High at Fan or Cool 

mode.

Water drips 

outside.

Hot, humid weather.

This is normal.

21

TROUBLESHOOTING

Содержание JW-Q18WUXA1

Страница 1: ...NER TYPE WINDOW INVERTER EN English Copyright 2019 LG Electronics Inc All Rights Reserved MFL70501016 Rev 00_110819 Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL70501016 ...

Страница 2: ...inet 11 Space for Outside Air Flow 12 Installations of the unit into the Cabinet 13 OPERATION 13 Control Panel and Remote Control 14 Using the Light Off Function 14 Using the Auto Clean Function 15 Wireless Remote Control 15 Ventilation 16 Air Direction 16 Slinger Fan 9 Installation Overview 10 How to Install the Unit 17 SMART FUNCTIONS 17 LG ThinQ Application 19 MAINTENANCE 19 Air Filter 20 TROUB...

Страница 3: ...use damage to the product if you do not follow instructions All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what may happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS WARNING injury to persons when using this product follow basic precautions including the following INSTALLATION Before use the appliance ...

Страница 4: ...he reach of children These materials can pose a suffocation risk to children Store and install the product where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions other appliance OPERATION Use this appliance only for its intended purpose Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or brok...

Страница 5: ... corrosion or damage GROUNDING INSTRUCTIONS The power cord of this appliance is equipped with a three prong grounding plug Use this with a standard three slot grounding wall power outlet to minimize the hazard of electric shock The sure the receptacle is properly grounded DO NOT CUT OR REMOVE THE THIRD GROUND PRONG FROM THE POWER PLUG Attaching the adapter ground terminal to the wall receptacle co...

Страница 6: ...of the appliance Do not operate the appliance without the filter securely installed Do not drink water drained from the appliance Be sure to ventilate sufficiently when the air conditioner and a heating appliance such as a heater are used simultaneously Being exposed to direct airflow for an extended period of time could be hazardous to your health Remove the batteries if the remote control is not...

Страница 7: ...s for example an operating electric heater The appliance shall be stored in a well ventilated area where the room size corresponds to the room area as specified for operation current valid certificate from an industry accredited assessment authority which authorises their Technical Safety Any person who is involved with working on or breaking into a refrigerant circuit should hold a competence to ...

Страница 8: ...ts Interior Parts 4 3 5 8 7 1 2 9 3 4 5 6 7 8 1 2 1 Evaporator 2 Air Guide 3 Control Box 4 Brace 5 Compressor 6 Condenser 7 Base Pan 8 Power Cord 1 Control Panel 2 Remote Controller 3 Air Filter 4 5 6 Front Grille 7 Air Inlet 8 Cabinet 9 Air Outlet 6 ...

Страница 9: ...lade screwdriver Level Pencil Tape measure Cutting knife Scissors Main Power source Circuit Breaker Use a circuit breaker or time delay Read thoroughly and follow all directions provided A circuit breaker must be installed between the power source and the unit if the plug is not used see illustration below NOTE Use 15 A circuit breaker INSTALLATION For Drain pan L 8 mm 4 EA ...

Страница 10: ...f the unit Obstacles restricting the airflow may reduce the cooling efficiency of the unit 3 Remove all obstacles from the rear of the unit towards the outside to allow condensed water to drain About 10 15mm or 1 4 bubble with Level 4 The unit should be installed with a slight tilt Shipping Fence Awning Heat radiation Cooled air Screws 2 Slide the unit from the cabinet by gripping the base pan han...

Страница 11: ...isfactory appearance and protection against the weather insects and rodents 2 Install the cabinet into the wall and Unit may be supported by a solid frame from below or by a hanger from a solid overhead support FLASH OR SEAL AROUND EXTERNAL WALL FRAME OR ARCHITRAVE STURDY TIMBER FRAME ALL ROUND UNIT DRAIN CHUTE EXTERNAL SUPPORT FRAME AT BALANCE POINT OF RAC Preferred method of installation into a ...

Страница 12: ...place until the window frame is lowered to meet the top surface of the unit directly behind the upper guide If the unit falls from the window it could cause personal injury or property damage Screw Screw The Foam 4 Connect the wire harness from the front grille assembly to the air conditioner 5 Attach the front grille assembly to the cabinet by inserting the grille tabs into the slots on the front...

Страница 13: ... Fan Speed button to set the desired fan circulation speed Energy Saver In this mode the compressor and fan turn off when the set temperature is achieved Approximately every 3 minutes the fan turns on to allow the unit sensor to accurately determine if more cooling is needed Fan In this mode the fan circulates air but the compressor does not run Use the Fan Speed button to set fan speed to High Me...

Страница 14: ... mode or when power is restored after an electrical power outage The remote control will not function properly if the AC infrared sensor is exposed to direct light or if there are obstacles between the remote controller and the air conditioner Temp and together on the control panel to turn off the Clean Filter light NOTE control panel not the remote control This feature is a reminder to clean the ...

Страница 15: ...use in the remote control Do not use a rechargeable battery Make sure that the battery is new In order to prevent discharge remove the battery from the remote control if the air conditioner is not going to be used for an extended period of time Keep the remote control away from extremely hot or humid places To maintain optimal operation of the remote control the remote sensor should not be exposed...

Страница 16: ...he weather is extremely hot the unit may turn off automatically to protect the compressor Slinger Fan This air conditioner is equipped with a slinger fan See drawing The fan s outer ring picks up the condensed water from the base pan if the water level gets high enough The water is then picked up by the fan and expelled through the condenser making Ring ...

Страница 17: ...ar from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be regist...

Страница 18: ...ing upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information 18 SMART FUNCTIONS Initial Appliance Registration Run the LG ThinQ application and follow the instructions in the application to register the appliance Re registering the Appliance or Registering Another Us...

Страница 19: ...nsert the filter in to the Front grille Cleaning the Air Conditioner Wipe the front grille and inlet grille with a cloth dampened in a mild detergent solution Wash the cabinet with mild soap or detergent and lukewarm water then polish using liquid appliance wax NOTE condenser coils outside of unit should be checked periodically and cleaned if clogged with soot or dirt from outside air For repair a...

Страница 20: ... 4 5 1 High Pitched Chatter 2 Sound of Rushing Air At the front of the unit you may hear the sound of rushing air being moved by the fan 3 Gurgle Hiss Gurgling or hissing noise may be heard due to refrigerant passing through evaporator during normal operation 4 Vibration Unit may vibrate and make noise because of poor wall or window construction or incorrect installation 5 Pinging or Swishing Drop...

Страница 21: ...it should Make sure there are no curtains blinds or furniture blocking the front of the air conditioner The temp control may not be set correctly Set the desired temperature to a level lower than the current temperature weeks See the MAINTENANCE Cleaning the Air Filter section The room may have been hot turned on you need to allow time for the room to cool down Cold air is escaping registers and c...

Страница 22: ...ooling Air movement sound This is normal If too loud set to lower FAN Speed Window vibration poor installation Refer to installation instructions or check with installer Can t connect the LG ThinQ App to the air conditioner Air conditioner is turned off Turn the air conditioner on Wireless router is turned off Turn the router on The air conditioner is not connecting to the Wi Fi The Wi Fi router i...

Страница 23: ... network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The distance between the applian...

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