23
ENGLISH
TROUBLESHOOTING
Symptoms
Reason
Solution
There is no refrigeration
or freezing.
Is the power turned off?
•
Press the power button on the control
panel to turn it on.
Is there a power interruption?
•
Check the power of other products.
If the power plug unplugged from
the outlet?
•
Plug the power plug in the outlet properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to 'Weak'?
•
Set the fridge or freezer temperature to
'Medium'.
Does the product in direct
sunlight, or is it near a heat
generating object such as a
microwave oven?
•
Check the installation area and reinstall it
away from heat generating objects.
Did you store hot food without
cooling it first?
•
Cool the hot food first before putting it
inside the fridge or freezer.
Did you put in too much food?
•
Maintain an appropriate space between
food.
Is the product door completely
closed?
•
Completely close the door and make sure
that stored food is not stuck in the door.
Is there enough space around the
product?
•
Adjust the installation position to make
enough space around the product. (10
cm)
The product has a bad
smell.
Is the fridge or freezer
temperature set to 'Weak'?
•
Set the fridge or freezer temperature to
'Medium'.
Did you put in food with a strong
smell?
•
Store food with strong smell in a sealed
container.
Is the vegetable in the vegetable
drawer rotten?
•
Throw away rotten vegetables and clean
the vegetable drawer. Do not store
vegetables too long in the vegetable
drawer.
The inside lamp in the
appliance does not turn
on.
Does the inside lamp in the
appliance turn off?
•
It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact an
LG Electronics customer information
center.