23
SMART FUNCTIONS
EN
Using LG ThinQ Application
Things to check before using LG
ThinQ
x
For appliances with the
or
ThinQ
logo
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
x
If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the
Mobile data
or
Cellular Data
on
your smartphone.
3
Connect your smartphone to the wireless router.
NOTE
x
To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
x
The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
x
LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
x
If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
x
The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
x
The network connection may not work properly
depending on the Internet service provider.
x
The surrounding wireless environment can make
the wireless network service run slowly.
x
The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
x
If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
x
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
x
Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
x
If the security protocol of the router is set to
WEP
,
you may fail to set up the network. Please change
it to other security protocols (
WPA2
is
recommended) and register the product again.
Installing LG ThinQ
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
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