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Before calling for service (cont.)
Problem
Possible Causes
Solutions
Drying time is not
consistent
• Heat settings, load size, or dampness of
clothing is not consistent.
• The drying time for a load will vary depending on the heat setting, the type
of heat used (electric, natural gas, or LP gas), the size of the load, the type of
fabrics, the wetness of the clothes, and the condition of the exhaust ducts and
lint filter.
Clothes take too
long to dry
• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set properly.
• Lint filter needs to be cleaned.
• Exhaust ducts blocked, dirty, or duct run is
too long.
• House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
• Separate heavy items from lightweight items. Larger and heavier items take
longer to dry.
• Heavy fabrics take longer to dry because they tend to retain more moisture.
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
• Use the appropriate control settings for the type of load you are drying.
• Make sure the lint filter is cleaned before every load. With some loads that
produce high amounts of lint, it may be necessary to clean the filter during the
cycle.
• Confirm that the exhaust ductwork is properly configured and free of debris,
lint, and obstructions. Make sure that outside wall dampers can open properly
and are not blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra items to ensure proper
tumbling action.
Clothes are wrinkled
• Clothes dried too long (overdried).
• Clothes left in dryer too long after cycle
ends.
• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying
time, and remove items while they still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end of the cycle. Use the
WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for
up to 3 hours.
Clothes are shrinking
• Garment care instructions are not being
followed.
• To avoid shrinkage, please carefully follow the fabric care instructions for
your garment, because some fabrics will naturally shrink when washed. Other
fabrics can be washed but will shrink when dried in a dryer. Use a low or no
heat setting.
indicator light is
on during the drying
cycle
• Water supply error.
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to MAX line.
(2) Make sure steam feeder is seated properly and drawer is fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in steam generator will not
work.
• Pump not working. Unplug dryer and call for service.
Water drips from
nozzle when Steam
Cycle starts
• This is normal.
• This is steam condensation. The dripping water will stop after a short time.
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