33
TROUBLESHOOTING
EN
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the
following before you call for service:
Diagnosing Problems
Symptoms
Reason
Solution
The drawer does
not open.
Power failure, or the power
cord was pulled out during
washing.
•
After restoring the power again, press the
Power
button on the control panel of the
Main Washer or the remote control.
The machine may not be
level.
•
Ensure that the Mini Washer is leveled
correctly with the use of a spirit level and
checking the door symmetry for parallel
lines.
Draining starts
when pressing
Start/ Pause
button.
The Start/Pause button is
pressed during washing.
•
When pressing the
Start/Pause
button
during washing, the drawer is unlocked
after the water is drained out for safety
reasons.
Rattling and
clanking noise
Foreign objects, such as
keys, coins, or safety pins
may be in the drum.
•
Stop the washing machine, check drum
for foreign objects. If noise continues after
washing machine is restarted, call for
service.
Thumping sound
Wash loads exceeding
manufacturer’s recommended
maximum load may produce a
thumping sound.
•
If sound continues, wash load is probably
out of balance. Stop and redistribute the
wash load.
Wash load may be out of
balance.
•
Pause the cycle and redistribute the load
after the door unlocks.
Vibrating noise
Packaging materials were not
removed.
•
Remove packing materials.
Wash load may be unevenly
distributed in the drum.
•
Pause the cycle and redistribute the load
after the door unlocks.
Not all leveling feet are
resting firmly and evenly on
the floor.
•
See Leveling the Appliance in the
Installation section.
Floor not rigid enough.
•
Make sure that the floor is solid and does
not flex.
Water leaks every
load
Hoses not installed correctly.
•
Check all fill and drain hose connections
to ensure that they are tight and secure.
Excessive sudsing Too much detergent or
incorrect detergent.
•
Less detergent is required for lightly soiled
items. Please use appropriate amount of
detergent in the Mini Washer. If you use
too much detergent, excessive bubbles
will remain after rinsing.
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