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Glossary of Terms
Intercom – describes internal calls within the telephone
system
Central Office Line – also known as a trunk line or outside
line
A commonly used number stored in a speed bin for easy
access
Do Not Disturb – a telephone in DND will show as busy to
callers
Forward – your calls can be sent to another location such
a voicemail or another station
Direct Dial Inwards or Direct Inwards Dialing – ISDN lines
can be provided with multiple telephone numbers which
are each routed to individual extensions or Hunt Groups
Digital Key Telephone Unit – a Marconi digital telephone
Single Line Telephone – an analogue telephone
A type of CO line that comes in multiples of 2 or more
Voice Message Interface Board – Marconi’s integral Voice
Processing card
Conference – where you can talk to 2 or more internal or
external parties
ICM
1
2
3
4
5
6
7
8
9
10
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CO Line
Speed Dial
DND
FWD
DDI or DID
DDI or DID
SLT
ISDN
VMIB
CONF
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