Lexmark Z2300 Series Скачать руководство пользователя страница 35

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Troubleshooting

Using the printer troubleshooting software (Windows

only)

The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance
tasks and customer support.

To open the Lexmark Service Center, use one of these methods:

Method 1

Method 2

If it appears on an error message dialog, click the

For

additional assistance, use the Lexmark Service
Center

link.

Do one of the following:

•

In Windows Vista, click

All Programs

, and then

select the printer program folder from the list.

•

In Windows XP, click

Start

Programs or All

Programs

, and then select the printer program

folder from the list.

Select

Lexmark Service Center

Setup troubleshooting

Power button is not lit

These are possible solutions. Try one or more of the following:

RESS

POWER

BUTTON

Make sure the printer is on by pressing

ISCONNECT

AND

RECONNECT

THE

POWER

CORD

Press

to turn the printer off.

Disconnect the power cord from the wall outlet.

Disconnect the power cord from the power supply.

Plug the power cord all the way into the power supply on the printer.

Содержание Z2300 Series

Страница 1: ...Z2300 Series User s Guide 2008 www lexmark com ...

Страница 2: ......

Страница 3: ...paper 13 Loading paper 13 Loading various paper types 13 Printing 16 Printing basic documents 16 Printing a document 16 Printing Web pages 16 Printing multiple copies of a document 17 Collating printed copies 17 Printing the last page first reverse page order 18 Printing multiple pages on one sheet N Up 18 Canceling print jobs 19 Pausing print jobs 20 Printing specialty documents 21 Choosing compa...

Страница 4: ...ts 31 Preserving the print cartridges 32 Cleaning the exterior of the printer 33 Ordering supplies 33 Ordering print cartridges 33 Ordering paper and other supplies 34 Troubleshooting 35 Using the printer troubleshooting software Windows only 35 Setup troubleshooting 35 Power button is not lit 35 Software did not install 36 Page does not print 37 Removing and reinstalling the software 39 Enabling ...

Страница 5: ... a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark compo...

Страница 6: ...all us at US 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Canada 1 800 539 6275 Support in English Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Support in French Monday Friday 9 00 AM 7 00 PM EST Mexico 01 800 253 9627 Monday Friday 8 00AM 8 00PMEST Note Support numbers and times may change without notice For the most recent telephone numbers availabl...

Страница 7: ...ld Limited Warranty Information Lexmark International Inc furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase To view the limitations and conditions of this limitedwarranty seetheStatement of Limited Warranty included with this printer or set forth at www lexmark com 1 Click CUSTOMER SUPPO...

Страница 8: ... software to be installed on your computer Understanding the parts of the printer 1 2 3 4 6 5 Use the To 1 Access cover Install or change the print cartridges Clear paper jams 2 Turn the printer on and off Cancel a print job Press in the middle of a print job Load or eject paper 3 Paper exit tray Stack paper as it exits 4 Paper feed guard Prevent items from falling into the paper slot 5 Paper guid...

Страница 9: ...g the power cord 1 Plug the power cord all the way into the power supply on the printer 2 Plug the power cord into an electrical outlet that other electrical devices have been using 1 2 3 If the light is not on press Understanding the parts of the printer Installing printer software Using Windows 1 Close all open software programs 2 Insert the printer software CD 3 From the main installation scree...

Страница 10: ... regular printer software Notes Before installing the XPS driver you must install the printer on your computer Before installing the XPS driver you must install the Microsoft QFE Patch and then extract the driver files from the installation software CD To install the patch you must have administrator privileges on the computer To install the Microsoft QFE Patch and extract the driver 1 Insert the ...

Страница 11: ...ese programs are available on all printers For example if you purchased a printer that does not scan or fax items then the printer software will not support these functions Use the To LexmarkTM Productivity Studio or Lexmark FastPics Scan copy fax e mail or print a photo or document Transfer photos Make photo greeting cards Adjust settings for the printer Lexmark Fax Solutions Software Send a fax ...

Страница 12: ...o use Use the To Lexmark All In One Center Scan photos and documents Customize settings for scan jobs Lexmark Fax Setup Utility Customize settings for fax jobs Create and edit the Speed Dial list Lexmark Network Card Reader View the contents of a memory device inserted into a network printer Transferphotosanddocumentsfromamemorydevicetothecomputerover a network Lexmark Printer Utility Get help wit...

Страница 13: ...ain paper depending on the thickness Make sure The paper is designed for use with inkjet printers The paper is loaded against the right side of the paper support The paper guide rests against the left edge of the paper The total thickness of paper does not exceed 10 mm 0 4 inches Glossy and photo paper Load up to 25 sheets of glossy or photo paper Make sure The glossy or printable side of the pape...

Страница 14: ...inches The print side of the cards faces you The cards are loaded against the right side of the paper support The paper guide rests against the left edge of the cards Envelopes Load up to 10 envelopes Make sure The stamp location is in the upper left corner The print side of the envelopes faces you The envelopes are loaded against the right side of the paper support The paper guide rests against t...

Страница 15: ...faces you You don t use transparencies with paper backing sheets The transparencies are loaded against the right side of the paper support The paper guide rests against the left edge of the transparencies Note Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging Custom size paper Load up to 100 sheets of custom size paper depending ...

Страница 16: ... a With a document open in a Macintosh application click File Print b From the Printer pop up menu choose the printer c From the print options pop up menu choose the print quality the number of copies to print the type of paper to be used and how the pages should print d Click Print Printing Web pages If you chose to install the Lexmark Toolbar software for your Web browser then you can use it to ...

Страница 17: ... Print 2 From the Printer pop up menu choose the printer 3 In the Copies field enter the number of copies that you want to print 4 Click Print Collating printed copies If you print multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Using Windows 1 With a document open click File Print 2 Clic...

Страница 18: ...ick OK to close any printer software dialogs 5 Click OK or Print Using Macintosh 1 With a document open click File Print 2 From the Printer pop up menu choose the printer 3 Do one of the following For Mac OS X version 10 5 a From the print options pop up menu choose Layout b Select Reverse Page Orientation For Mac OS X version 10 4 a From the print options pop up menu choose Paper Handling b From ...

Страница 19: ... order that you want the page images to print on one sheet If you want to print a border around each page image then choose an option from the Border pop up menu 3 Click Print Canceling print jobs Using the printer control panel Press Using the printing status window of the printer The printing status window automatically opens at the bottom right part of your screen when you send a print job Clic...

Страница 20: ...nter Cancel All Documents Using Macintosh 1 While the document is printing click the printer icon in the Dock 2 From the print queue dialog choose the job that you want to cancel and then click Delete Pausing print jobs Using the printer folder in Windows 1 Do one of the following In Windows Vista a Click b Click Control Panel c Under Hardware and Sound click Printer In Windows XP a Click Start b ...

Страница 21: ...um Photo Paper A high gloss heavyweight quality photo paper specifically designed to work withLexmark severcolorTM inksforeye catching color richresults Itisgreatforthosespecialphotostobeframed placed in an album or shared with friends and family Lexmark PerfectFinishTM Photo Paper A high quality photo paper specifically designed for Lexmark inkjet printers but compatible with all inkjet printers ...

Страница 22: ...ntation Make sure the same orientation is also selected in the software application Printing labels 1 Load the label sheets in the printer 2 Do one of the following Using Windows a With a document open click File Print b Click Properties Preferences Options or Setup c From the Paper Size drop down menu of the Print Setup tab choose a paper size that matches the size of the label sheet If no paper ...

Страница 23: ... as it exits and then allow it to dry to avoid ink smudging Printing on custom size paper Beforebeginningtheseinstructions loadthecustom sizepaperintheprinter Formoreinformation seethe Loading Paper chapter Using Windows 1 With a document open click File Print 2 Click Properties Preferences Options or Setup The Print Setup tab appears 3 In the Paper Options section from the Paper size list select ...

Страница 24: ...P click Start Programs or All Programs and then select the printer program folder from the list 2 Click the program that you want to use Using Macintosh 1 From the Finder desktop double click the printer folder If the printer folder is not found on the desktop a Go to the Mac OS X drive where the printer software was installed b Choose Library Printers YYYY Lexmark and then select your printer mod...

Страница 25: ...click Delete Using Macintosh The Presets pop up menu lets you save the print settings you use often When print settings are saved into a Preset there is no need to adjust the print settings for every print job 1 With a document open click File Print 2 From the print options pop up menu choose and adjust the settings 3 From the Presets pop up menu choose Save As The Save Preset dialog appears 4 Typ...

Страница 26: ...puter screen to print photos 4 Remove the CD or storage device Using Macintosh 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Insert a CD or any removable storage device such as a flash drive memory card or digital camera into the computer 3 Customize the settings as needed in the ...

Страница 27: ...same pop up menu choose Quality Media From the Paper Type pop up menu choose the type of paper you are using From the Print Quality area choose Automatic or Photo f Click Print 5 Remove the CD or storage device 27 ...

Страница 28: ... cartridge insert the cartridge in the left carrier and then close the black cartridge carrier lid Warning Potential Damage Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge 4 Remove the tape from the back and bottom of the color cartridge insert the cartridge in the right carrier and then close the color cartridge carrier lid Warning Potential Dama...

Страница 29: ... print job Removing a used print cartridge 1 Make sure the printer is on 2 Lift the access cover The print cartridge carrier moves and stops at the loading position unless the printer is busy 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid 29 ...

Страница 30: ...k message appears 1 Click Learn More on the message 2 Click Report a non Lexmark print cartridge To prevent the message from appearing again for the indicated cartridge s Replace your cartridge s with new Lexmark print cartridge s If you are printing from a computer click Learn more on the message select the check box and then click Close If you are using the printer without a computer press Cance...

Страница 31: ...ce Clean cartridges 4 Click Print 5 Follow the instructions on the computer screen 6 If print quality has not improved then wipe the print cartridge nozzles and contacts Using Macintosh 1 Load plain paper 2 From the Finder desktop double click the printer folder 3 Double click the printer utility icon 4 From the Maintenance tab click Clean Print Nozzles A page prints forcing ink through the print ...

Страница 32: ...insert the print cartridge s and then print the document again 7 If the print quality does not improve clean the print nozzles and then try printing the document again 8 Repeat step 7 up to two more times 9 If print quality is still not satisfactory replace the print cartridge s Preserving the print cartridges Keep new cartridges in their packaging until you are ready to install them Do not remove...

Страница 33: ... the paper support and paper exit tray are dry before beginning a new print job Ordering supplies Ordering print cartridges Lexmark Z2300 Series models except Lexmark Z2390 Item Part number Average cartridge standard page yield 1 Black cartridge 14A For page yield values refer to www lexmark com pageyields Black cartridge2 14 Color cartridge 15A Color cartridge2 15 Photo cartridge 31 Not applicabl...

Страница 34: ...mark com Forbestresultswhenprintingphotosorotherhigh qualityimages useLexmarkPhotoPaperorLexmarkPerfectFinish Photo Paper and Lexmark print cartridges Item Description Lexmark Photo Paper Letter A4 4 x 6 in 10 x 15 cm Lexmark PerfectFinish Photo Paper Letter A4 4 x 6 in 10 x 15 cm L USB cable Part number 1021294 34 ...

Страница 35: ...wsVista click AllPrograms andthen select the printer program folder from the list In Windows XP click Start Programs or All Programs and then select the printer program folder from the list 2 Select Lexmark Service Center Setup troubleshooting Power button is not lit These are possible solutions Try one or more of the following PRESS POWER BUTTON Make sure the printer is on by pressing DISCONNECT ...

Страница 36: ...PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol RECONNECT THE POWER SUPPLY 1 Press to turn the printer off 2 Disconnect the p...

Страница 37: ... the power cord is properly connected to the printer and plugged into a known working electrical outlet that other electrical devices have been using REMOVE AND THEN RELOAD PAPER CHECK INK Check the ink levels and then install new print cartridges if necessary CHECK CARTRIDGES 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 1 2 3 Reinsert the cartridges CHECK PRINT...

Страница 38: ...ake sure that the print job is not on hold If the print job is on hold If you want to resume a particular print job choose the document name and then click Resume If you want to resume all print jobs in the queue then click Resume Printer For Mac OS X version 10 4 and earlier 1 From the Finder desktop click Go Utilities Print Center or Printer Setup Utility The Printer List dialog appears 2 Double...

Страница 39: ...ay need to remove and reinstall the printer software Using Windows 1 Do one of the following In Windows Vista click In Windows XP click Start 2 Click Programs or All Programs and then select the printer program folder from the list 3 Select Uninstall 4 Follow the instructions on the computer screen to remove the printer software 5 Restart the computer before reinstalling the printer software 6 Cli...

Страница 40: ...nloads 3 Select your printer family 4 Select your printer model 5 Select your operating system 6 Select the file that you want to download and then follow the directions on the computer screen Enabling the USB port in Windows To confirm that the USB port is enabled on the computer 1 Do one of the following In Windows Vista a Click Control Panel b Click System and Maintenance System c Click Device ...

Страница 41: ...RECTIONAL COMMUNICATION BETWEEN THE PRINTER AND THE COMPUTER 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 3 Remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outlet 6 Press to turn the printer on 41 ...

Страница 42: ...ucts or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product progra...

Страница 43: ...ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the ...

Страница 44: ...nce including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its ...

Страница 45: ...hedirectiveshasbeensignedbytheDirectorofManufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 European EC directives conformity statement for radio products The following notices are applicable if your printer has a wireless network card installed This product is in conformity with t...

Страница 46: ...EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen Français Par la présente Lexmark International Inc déclare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alulírott Lexmark International Inc nyilatkozom hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC ...

Страница 47: ...ccordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 53 Ready inaudible Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in c...

Страница 48: ...bject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of ...

Страница 49: ...overns your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 1 STATEMENTO...

Страница 50: ...SFER You may transfer the Software Program to another end user Any transfer must include all software components media printedmaterials andthisLicenseAgreementandyoumaynotretaincopiesoftheSoftware Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these Lice...

Страница 51: ...ement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form 11 TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program 12 LIMITATIONONACTIONS ...

Страница 52: ... Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other writte...

Страница 53: ...o paper 13 16 iron on transfers 14 labels 14 paper 13 16 plain paper 13 transparencies 15 M Mac printer software using 12 multiple copies printing 17 N noise emission levels 47 notices 43 44 45 46 47 48 N up feature 18 O ordering paper and other supplies 34 P page does not print 37 paper choosing specialty 21 paper and other supplies ordering 34 paper exit tray 8 paper guide 8 paper support 8 pape...

Страница 54: ... settings 24 security information 8 Service Center 35 setup troubleshooting page does not print 37 power button is not lit 35 software did not install 36 software removing and reinstalling 39 Service Center 35 XPS driver 10 software did not install 36 solving printer communication problems 41 specialty documents printing 24 T Toolbar printing a Web page 16 transparencies loading 15 troubleshooting...

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