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Lexmark XC8155, Руководство по обслуживанию

Lexmark XC8155 - мультифункциональное устройство, сочетающее в себе принтер, сканер и копир. Для обслуживания и ремонта устройства, вы можете бесплатно скачать Service Manual на manualshive.com. Загляните на наш сайт, чтобы найти все необходимые инструкции для Lexmark XC8155.

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3

Remove the sensor.

HPT front transport belt removal

1

Remove the front cover. See 

“HPT front cover removal” on page 866

.

2

Remove the belt (A).

A

HPT front transport belt gear removal

1

Remove the front cover. See 

“HPT front cover removal” on page 866

.

2

Remove the front transport belt. See 

“HPT front transport belt removal” on page 868

.

7564

Repair information

868

Содержание XC8155

Страница 1: ...CX825 CX860 XC8155 and XC8160 7564 336 337 536 537 596 598 Service Manual Start diagnostics Maintenance Safety and notices Trademarks Index January 25 2016 www lexmark com P N 12G3414 ...

Страница 2: ...operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly...

Страница 3: ...læring 24 Laser Hinweis 25 Laserilmoitus 25 Lasermerknad 25 Meddelande om laser 25 レーザーについて 26 레이저 고지사항 26 激光注意事项 26 雷射聲明 26 Safety information 26 Consignes de sécurité 27 Informació de seguretat 27 Información de seguridad 28 Informações sobre segurança 28 Informatie over veiligheid 28 Informazioni sulla sicurezza 29 Säkerhetsinformation 29 Sicherheitshinweise 30 Sikkerhedsoplysninger 30 Sikkerhe...

Страница 4: ...es 47 Initial print quality check 48 Blank or white pages or one color missing check 49 Dark print check 52 Ghost images check 54 Gray or colored background check 55 Horizontal dark lines check 58 Light print check 59 Mottled print and dots check 62 Print crooked or skewed check 64 Solid color or black images check 66 Text or images cut off check 67 Toner easily rubs off check 68 Uneven print dens...

Страница 5: ... the finisher bin 99 Staple jam in door G 101 Paper jam in door K 104 Paper jam in door J 105 Paper jam in door N 107 Paper jam in door L 108 Paper jam in the staple finisher bin 109 Staple jam in door J 109 200 paper jams 111 201 202 paper jams 136 212 paper jams 144 213 paper jams 151 221 230 paper jams 158 231 paper jams 166 232 paper jams 173 240 paper jams 178 241 paper jams 195 242 paper jams ...

Страница 6: ...heck 394 Unsupported internal option service check 396 Disabled port service check 397 Excess options service check 398 MSHPF configuration error service check 398 Incompatible hardware option service check 402 Hard disk failure service check 403 Maintenance kit service check 403 MSHPF staple cartridge error service check 404 Printer hardware errors 406 10y errors 406 110 errors 408 12y errors 410 ...

Страница 7: ...ality Samples 576 Input tray quick print 576 Printer Setup 577 Printer diagnostics and adjustments 579 Additional input tray diagnostics 580 Output device diagnostics 581 Scanner diagnostics 582 Entering invalid engine mode 584 Repair information 585 Removal precautions 585 Data security notice 585 Handling ESD sensitive parts 586 Controller board control panel replacement 586 Restoring the printe...

Страница 8: ... removal 621 Sensor input removal 621 Sensor MPF pass through with deflector removal 622 Reference edge motor gearbox removal 623 Isolation roller gear removal 626 Right side removals 628 Vent cover removal 628 Column outer cover removal 629 Right cover removal 629 Column inner cover removal 632 Printhead fan removal 634 Printhead removal 636 Motor printhead wiper removal 639 Front side removals 64...

Страница 9: ...r board SIM removal 675 Controller board removal 677 Main fan removal 678 LVPS removal 679 LVPS cage removal 681 Weather station removal 683 Controller board cage removal 684 Toner add motor gearbox K C and M removal 686 Toner add motor gearbox Y removal 687 Main fan duct removal 688 EP developer toner add gearbox removal 689 Fuser transfer belt motor gearbox removal 692 Waste toner gear removal 6...

Страница 10: ...er left cover removal 733 Flatbed scanner right cover removal 733 Flatbed scanner rear cover removal 735 Flatbed scanner top cover removal 736 Flatbed scanner support removal 737 Flatbed scanner frame latch removal 739 Flatbed scanner CCDM removal 740 Flatbed scanner board removal 742 Flatbed scanner gear removal 744 Motor flatbed scanner removal 745 Sensor flatbed scanner home position 747 Flatbed ...

Страница 11: ...0 sheet tray wake up switch removal 780 Caster base removals 781 Locking caster removal 781 Non locking caster removal 784 Staple finisher removals 787 Staple finisher right cover removal 787 Staple finisher front cover removal 787 Staple finisher rear cover removal 788 Staple finisher controller board removal 790 Staple finisher staple cartridge door removal 790 Staple finisher jam access door removal 7...

Страница 12: ...aple finisher compiler feed idler removal 837 Staple finisher aligner paddle and upper paper guide removal 838 Staple finisher upper exit roller removal 841 Staple finisher entrance paper guide removal 844 Staple finisher bin clamp assembly removal 846 Sensor staple finisher bin clamp removal 853 Motor staple finisher bin clamp removal 854 Motor staple finisher exit removal 859 Motor staple finisher transp...

Страница 13: ...over removal 916 MSHPF inner front cover removal 917 MSHPF staple cartridge door removal 919 MSHPF left front cover removal 921 MSHPF right cover removal 922 MSHPF bottom right cover removal 923 Stapler bin cave cover removal 924 MSHPF bin light board removal 926 MSHPF right frame cover removal 927 MSHPF controller board cover removal 930 MSHPF rear cover removal 931 MSHPF power supply removal 933...

Страница 14: ...ble removal 1008 Sensor standard bin stack upper limit removal 1011 Standard bin elevator drive removal 1012 Motor standard bin elevator removal 1013 Sensor standard bin paper present removal 1014 Sensor offset roller removal 1019 MSHPF top frame removal 1019 Offset assembly removal 1024 Motor mid transport diverter removal 1032 Sensor mid transport diverter 1 removal 1033 Mid transport diverter c...

Страница 15: ...exit drive removal 1140 Compiler exit roller removal 1142 Motor compiler paddle removal 1143 Stapler bin lower exit roller belt removal 1144 Stapler bin lower exit roller pulley gear removal 1145 Compiler entrance guide removal 1145 Compiler entrance upper roller removal 1147 Compiler gears removal 1149 MSHPF compiler tray removal 1153 Sensor compiler paper present removal 1156 Motor MSHPF bin cla...

Страница 16: ...removal 1213 Mailbox top cover removal 1213 Mailbox front inner cover removal 1214 Sensor mailbox diverter home removal 1215 Mailbox diverter removal 1216 Mailbox diverter gear removal 1217 Mailbox rear inner cover removal 1218 Sensor mailbox bin 1 full removal 1219 Sensor mailbox bin 2 full removal 1220 Mailbox drive belt removal 1221 Mailbox bin 2 full sensor flag removal 1221 Mailbox bin 1 full ...

Страница 17: ...inter 1262 Cleaning the scanner glass 1263 Emptying the hole punch box 1264 Parts catalog 1266 Legend 1266 Assembly 1 Covers 1 1267 Assembly 2 Covers 2 1269 Assembly 3 Covers 3 1271 Assembly 4 Control panel 1273 Assembly 5 Duplex 1275 Assembly 6 Left door 1277 Assembly 7 Feeder 1279 Assembly 8 Frame 1281 Assembly 9 Fuser 1283 Assembly 10 Electronics Front 1285 Assembly 11 Electronics Rear 1287 Ass...

Страница 18: ...Assembly 34 Caster base 1333 Assembly 35 Cables 1335 Assembly 36 Maintenance kits 1337 Assembly 37 Power cords 1339 Assembly 38 Miscellaneous 1341 Assembly 39 Staple finisher option 1343 Assembly 40 Staple finisher Covers 1345 Assembly 41 Staple finisher Front 1347 Assembly 42 Staple finisher Electrical 1349 Assembly 43 Staple finisher Rear 1351 Assembly 44 Staple finisher Tamper 1353 Assembly 45 Staple...

Страница 19: ...embly 69 MSHPF compiler 2 1403 Assembly 70 MSHPF tamper 1405 Assembly 71 MSHPF carriage transport 1407 Assembly 72 MSHPF door interlock 1409 Assembly 73 MSHPF stapler bin 1 1411 Assembly 74 MSHPF stapler bin 2 1413 Assembly 75 MSHPF stapler bin 3 1415 Assembly 76 MSHPF cabinet 1417 Assembly 77 Miscellaneous MSHPF 1419 Appendix A Printer specifications 1421 Power consumption 1421 Product power consu...

Страница 20: ...er paper path 1446 Printer paper path sensors 1448 MPF pick drive 1450 Tray 1 lift and pick drive 1451 MPF pass through and isolation drive 1452 Registration drive 1453 Transfer belt drive 1454 Fuser drive 1455 Exit and redrive drive 1456 Diverter drive 1457 Duplex path drive 1459 ADF and scanner operation 1460 Flatbed scanner drive 1460 ADF paper path 1461 ADF paper path sensors 1462 ADF double f...

Страница 21: ...rd bin transport drive 1487 Finisher standard bin offset drive 1488 Finisher standard bin elevator drive 1489 Finisher stapler bin paper path 1490 Finisher stapler bin paper path sensors 1491 Finisher staging diverter drive 1492 Finisher staging transport drive 1493 Compiler tray edge alignment drive 1494 Compiler tray stack height detection 1496 Finisher staple unit carriage drive 1497 Finisher s...

Страница 22: ...7564 Table of contents 22 ...

Страница 23: ...ont été conçus de manière à ce que personne ne soit jamais exposé à des radiations laser dépassant le niveau de classe I dans le cadre d un fonctionnement normal de l entretien par l utilisateur ou de la maintenance Notificació del làser La impressora està certificada als EUA per complir els requeriments de DHHS 21 CFR capítol I subcapítol J per a productes de làser Classe I 1 i a la resta del món s...

Страница 24: ...hezza d onda dei 755 800 nanometri e contenuto in un gruppo testina di stampa non riparabile Il sistema laser e la stampante sono stati progettati in modo da impedire l esposizione a radiazioni laser superiori al livello previsto dalla Classe I durante le normali operazioni di stampa manutenzione o assistenza Laserinformatie De printer is in de Verenigde Staten gecertificeerd als een product dat vo...

Страница 25: ...illa ja joka on suljettu tulostuspäähän jota käyttäjä ei voi huoltaa Laserjärjestelmä ja tulostin ovat rakenteeltaan sellaisia että käyttäjä ei joudu alttiiksi luokkaa 1 suuremmalle säteilylle normaalin käytön ylläpidon tai huollon aikana Lasermerknad Skriveren er sertifisert i USA for samsvar med kravene i DHHS 21 CFR kapittel I underkapittel J for laserprodukter av klasse I 1 og er andre steder s...

Страница 26: ...分类 I 激光产品不具有危险性 本打印机内部含有分类 IIIb 3b 的砷化铝镓激光 标称值为 20 毫 瓦 其工作波长范围在 755 800nm 之间 并被封闭在不可维修的打印头配件中 本激光系统及打印机的设 计 在一般操作 使用者维护或规定内的维修情况下 不会使人体接触分类 I 以上等级的辐射 雷射聲明 本印表機係經過美國核可 符合 DHHS 21 CFR Chapter I Subchapter J 規定的 I 1 級雷射產品 在美國 以外的地區 為符合 IEC 60825 1 規定的 I 級雷射產品 根據 I 級雷射產品的規定 這類產品不會對人體造成傷害 本印表機所採用之 IIIb 3b 級 AlGaAs 雷射在 775 至 800 奈米 nanometer 波長範圍內運作時通常為 20 毫瓦特 milliwatt 且含括在不可修復列印頭組件中 使 用者只要以正確的方法操作及維護保...

Страница 27: ... ATTENTION RISQUE DE BLESSURE La batterie lithium de ce produit n est pas destinée à être remplacée Si vous ne respectez pas les instructions de remplacement de la batterie vous risquez de provoquer une explosion Ne rechargez pas ne désassemblez pas et ne brûlez pas la batterie au lithium Mettez les batteries lithium usagées au rebut selon les instructions du fabricant et les réglementations local...

Страница 28: ...autorizado de peças de substituição As informações sobre manutenção deste produto foram preparadas para utilização por um técnico profissional experiente e não se destinam ao uso por outros Pode haver maior risco de choque elétrico e danos pessoais durante a desmontagem e manutenção deste produto Os técnicos profissionais experientes devem entender esses riscos e tomar as precauções necessárias ATEN...

Страница 29: ...e nell area del prodotto in cui si lavora Scollegare l alimentazione prima di iniziare o prestare la massima attenzione se per effettuare l operazione il prodotto deve ricevere l alimentazione ATTENZIONE PERICOLO DI LESIONI La batteria al litio contenuto nel prodotto non deve essere sostituita in caso di sostituzione errata della batteria al litio potrebbe verificarsi un esplosione Non ricaricare s...

Страница 30: ... oprindelige design og specifikke komponenter Producenten er ikke ansvarlig for sikkerhed i tilfælde af brug af uautoriserede dele til udskiftning Vedligeholdelsesoplysninger om dette produkt er udarbejdet til brug af en kvalificeret servicetekniker og er ikke beregnet til at blive brugt af andre Der kan være en forøget risiko for elektrisk stød eller personskade ved afmontering og service af dette ...

Страница 31: ...lä tavalla VAARA SÄHKÖISKUN VAARA Tämä symboli ilmaisee että tuotteen työskentelyalueella on olemassa vaarallinen jännite Irrota laite verkkovirrasta ennen kuin aloitat tai toimi erittäin varovasti jos laitteessa on oltava virta työn aikana VAARA LOUKKAANTUMISVAARA Tuotteessa olevaa litiumakkua ei ole tarkoitettu vaihdettavaksi Litiumakun poistaminen väärin aiheuttaa räjähdysvaaran Älä lataa pura ...

Страница 32: ...業を始める前に 製品から電源コードを取り外してください また作業時に 製品に給電する必要がある 場合は 十分に注意するようにしてください 危険 ケガの恐れあり この製品に使用されているリチウム電池は 交換を前提としていません リチウム電 池の交換を誤ると破裂する危険性があります リチウム電池の充電 解体 焼却はしないでください 使用済 みのリチウム電池を廃棄する際は 製造元の指示およびお使いの地域の法律に従ってください 安全資訊 本產品安全性係以原始設計及特定元件之測試與核准為依據 如有使用未獲授權替換組件之情形者 製造 商對安全性概不負責 本產品之維護資訊僅供專業維修人員使用 而非預定由他人使用 拆裝及維修本產品時 有可能造成電擊與人員損傷之危險 專業維修人員應瞭解前項危險並採取必要措施 請當心 有觸電的危險 當您看到此符號時 表示您所在產品工作區有危險電壓 開始工作之前 請先 拔掉產品...

Страница 33: ...ix A Printer specifications contains detailed specifications of the product Appendix B Options and features contains the available options and other features of the product Appendix C Theory of operation contains the theory on how the printer operates Appendix D Acronyms contains a list of acronyms in the manual and their meanings Conventions Note A note identifies information that could help you War...

Страница 34: ...ices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product The use of non Lexmark surge protection d...

Страница 35: ...sk touch screen two optional 550 sheet trays caster base staple finisher 7564 5367 XC8155de Network duplex 10 e Task touch screen 7564 596 XC8155dte Network duplex 10 e Task touch screen two optional 550 sheet trays caster base 7564 596 XC8155dtfe Network duplex 10 e Task touch screen two optional 550 sheet trays caster base staple finisher 7564 596 XC8160de Network duplex 10 e Task touch screen 756...

Страница 36: ...550 sheet trays caster base Tall configuration MFP three 550 sheet trays or one 2200 sheet tray caster base Note The finisher comes with its own integrated stand for support Finding the serial number Pull out tray 1 and then find the serial number at the left side of the printer 7564 General information 36 ...

Страница 37: ...d size Supported paper sizes Paper size Dimensions 550 shee t tray 2200 shee t tray Multipurpose feeder1 Two sided printing Staple finisher Multipositi on hole punch staple finisher 3 x 5 X X X X X 4 x 6 X X X X X Statement 139 7 x 215 9 mm 5 5 x 8 5 in X X 2 Executive 184 2 x 266 7 mm 7 3 x 10 5 in X 3 Letter 215 9 x 279 4 mm 8 5 x 11 in Folio 215 9 x 330 2 mm 8 5 x 13 in Legal 215 9 x 355 6 mm 8 5...

Страница 38: ...X X 9 Envelope 98 4 x 225 4 mm 3 86 x 8 9 in X X X X X 10 Envelope 104 8 x 241 3 mm 4 1 x 9 5 in X X X X X DL Envelop e 110 x 220 mm 4 3 x 8 7 in X X X X X C4 Envelop e 229 x 324 mm 9 x 13 in X X X X X C5 Envelop e 162 x 229 mm 6 4 x 9 in X X X X X B5 Envelop e 176 x 250 mm 6 9 x 9 8 in X X X X X Other Envelope 98 4 x 162 mm 3 9 x 6 4 in to 229 x 359 9 mm 9 x 14 2 in X X X X X 1 The paper source s...

Страница 39: ...ond Envelope X X X X X Rough Envelope X X X X X Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type Finisher is supported only in some printer models Supported paper weights Paper type Standard 550 sheet tray 2200 sheet tray Multipurpose feeder Plain Paper 60 176 g m2 16 47 lb 60 120 g m2 16 32 lb 60 176 g m2 16 47 lb Banner Paper Not applicable Not applicable 90 1...

Страница 40: ...ing paper unwrapped in hot humid cold or dry conditions can contribute to paper curling before printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 200 Sheffield points Moisture content The am...

Страница 41: ...erheads considered for use before buying large quantities This determines whether or not the ink in the preprinted form or letterhead will affect print quality When in doubt contact your paper supplier Using recycled paper and other office papers As an environmentally conscientious company Lexmark supports the use of recycled paper produced specifically for use in laser electrophotographic printers...

Страница 42: ...l applications from a converter is maintained However the following paper choice guidelines help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be selective about the origin of wood fiber Buy from suppliers who carry certifications such as the Forestry Stewardship Council FSC or the Program for the Endorsement of Forest Certification PEFC These certifications guarantee t...

Страница 43: ...or use before buying large quantities Specify the paper texture and weight from the tray settings to match the paper loaded in the tray Preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges on a level surface Tips on using env...

Страница 44: ...ls with exposed adhesive Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Before loading labels on the tray flex and fan labels to loosen them Straighten the edges on a level surface Tips on using letterhead Use let...

Страница 45: ... from complex print jobs form data and font data The following parts can store memory Printer control panel User interface controller card UICC Controller board Optional hard disks Note The printer control panel and controller board contain NVRAM Erasing printer memory To erase volatile memory turn off the printer To erase non volatile memory 1 From the home screen touch Settings Device Maintenanc...

Страница 46: ...ver magnetic 2 Phillips screwdriver magnetic short blade TorxTM screwdriver T20 head Needle nose pliers Diagonal side cutters Spring hook Feeler gauges Analog or digital multimeter 3 mm ball hex wrench Toner vacuum Flashlight 7564 General information 46 ...

Страница 47: ...oving parts such as gears doors trays and covers Troubleshooting overview Performing the initial troubleshooting check With the power cord unplugged from the electrical outlet check if the cord is free from breakage short circuits disconnected wires or incorrect connections Make sure that the printer is properly grounded Make sure that the power supply line voltage is within 10 of the rated line v...

Страница 48: ...ded operating environment and power requirement specifications Check the status of supplies Replace supplies that are low or empty Load 20 lb plain letter or A4 paper Make sure that the paper guides are properly set and locked From the control panel set the paper size and type to match the paper loaded in the tray Print and keep the menu settings page The original menu settings page will be used to...

Страница 49: ...d socket JVD01 Check the cable connected to the printhead Is the cable properly connected Go to step 5 Go to step 4 Step 4 Reseat the cable Does the problem remain Go to step 5 The problem is solved Step 5 a From the home screen touch Settings Device Notifications Show Supply Estimates b Check the remaining life of the photoconductor units and developer units Is the photoconductor unit or developer...

Страница 50: ...k then replace the black developer unit See Developer unit and photoconductor unit removal on page 646 Does the problem remain Go to step 11 The problem is solved Step 11 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests b Select the developer unit with the affected color and then touch Start Do the developer unit drive couplers rotate Go to step 13 Go t...

Страница 51: ...rint Quality Pages Does the problem remain Go to step 18 The problem is solved Step 18 a Turn off the printer to let the printhead shutters remain open b Remove the developer and PC combos and then clean the printhead lenses using a lint free cloth Does the problem remain Go to step 19 The problem is solved Step 19 Check the motor printhead wiper for damage Is the motor free of damage Go to step 2...

Страница 52: ...xt level of support The problem is solved Dark print check Actions Yes No Step 1 a From the home screen touch Settings Print Quality Toner Darkness b Check the darkness setting value Is the darkness setting too low Go to step 2 Go to step 3 Step 2 Adjust the darkness setting to the proper value Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then ...

Страница 53: ...o to step 7 Step 7 Reseat the cable Does the problem remain Go to step 8 The problem is solved Step 8 Check the continuity of the main HVPS cable Does the cable have continuity Go to step 10 Go to step 9 Step 9 Replace the cable Does the problem remain Go to step 10 The problem is solved Step 10 Check the electrical contacts of the developer PC unit wiper rail with the affected color Are the conta...

Страница 54: ...the paper type and size settings match the paper type and size set on the tray Do the settings match Go to step 3 Go to step 2 Step 2 Change the paper size and type or adjust the size settings in the tray Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples b Check the test ...

Страница 55: ...Print Quality Samples Advanced Print Quality Samples b Check the test page for background Is only one color producing the background Go to step 2 Go to step 4 Step 2 a From the home screen touch Settings Device Notifications Show Supply Estimates b Check the remaining life of the photoconductor units and developer units Is the photoconductor unit or developer unit near or at its end of life Go to s...

Страница 56: ... Check the transfer belt for misalignment wear and damage Is the transfer belt properly installed and free of damage Go to step 10 Go to step 9 Step 9 Reinstall or replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to step 10 The problem is solved Step 10 Check the main HVPS for proper connection Check the main HVPS connector Check the main HVPS socket JHVPS...

Страница 57: ...o step 18 Go to step 17 Step 17 Replace the cable Does the problem remain Go to step 18 The problem is solved Step 18 Remove and then reinstall the main HVPS See Main HVPS removal on page 661 Does the problem remain Go to step 19 The problem is solved Step 19 Replace the main HVPS See Main HVPS removal on page 661 Does the problem remain Go to step 20 The problem is solved Step 20 Remove and then ...

Страница 58: ... within a test page Go to step 2 Go to step 3 Step 2 Perform the Repeating defects service check See Repeating defects check on page 77 Does the problem remain Go to step 3 The problem is solved Step 3 Check the pages right after the defective page Does the defect repeat after two consecutive normal pages A3 or letter have been printed Go to step 4 The problem is solved Step 4 Check the transfer b...

Страница 59: ...er to Off Does the problem remain Go to step 2 The problem is solved Step 2 Update the firmware to the latest version Does the problem remain Go to step 3 The problem is solved Step 3 a From the home screen touch Settings Print Quality Toner Darkness b Check the darkness setting value Is the darkness setting too low Go to step 4 Go to step 5 Step 4 Adjust the darkness setting to the proper value Do...

Страница 60: ...e problem remain Go to step 8 The problem is solved Step 8 Check the affected toner cartridge Check the shutter Note The toner cartridge shutter slides open to supply toner to the developer unit Check if the cartridge is empty Is the toner cartridge filled and properly working Go to step 10 Go to step 9 Step 9 Repair the shutter or replace the toner cartridge Does the problem remain Go to step 10 T...

Страница 61: ...t Clean sensing and laser optics Let the cleaning operation run for three minutes b Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples Does the problem remain Go to step 16 The problem is solved Step 16 a Turn off the printer to let the printhead shutters remain open b Remove the developer and PC unit combos and then clean the printhead le...

Страница 62: ...oper PC unit CMY wiper rail removal on page 668 or Developer PC unit K wiper rail removal on page 669 Does the problem remain Go to step 23 The problem is solved Step 23 Check the electrical contacts of the transfer belt Are the pins stuck or damaged Go to step 24 Go to step 25 Step 24 Repair the pins or replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to ...

Страница 63: ...per Does the problem remain Go to step 5 The problem is solved Step 5 Check the printer for toner contamination Is the printer free of leaked toner Go to step 7 Go to step 6 Step 6 Remove the leaked toner Using a toner vacuum clean the printer and remove all traces of leaked toner Print several pages to clear the remaining traces of toner from the imaging components Does the problem remain Go to s...

Страница 64: ...les b Check the test page Is only one color producing mottled print and dots Go to step 10 Go to step 11 Step 10 Replace the photoconductor unit with the affected color See Developer unit and photoconductor unit removal on page 646 Does the problem remain Go to step 11 The problem is solved Step 11 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Contact the ...

Страница 65: ...he printhead alignment adjustment See Printhead alignment adjustment on page 596 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Deskew b Touch Start Does the motor run Contact the next level of support Go to step 6 Step 6 Check the motor cable JMTR3 on the controller board for proper co...

Страница 66: ...is solved Step 3 Replace the developer unit with the affected color See Developer unit and photoconductor unit removal on page 646 Does the problem remain Go to step 4 The problem is solved Step 4 Check the charge roller HVPS for proper connection Check the charge roller HVPS connector Check the charge roller HVPS socket JHVPS2 on the controller board Is the cable properly connected Go to step 6 G...

Страница 67: ...remain Go to step 11 The problem is solved Step 11 Check the cable for proper connection Check the controller board socket JVD01 Check the cable connected to the printhead Is the cable properly connected Contact the next level of support Go to step 12 Step 12 Reseat the cable Does the problem remain Contact the next level of support The problem is solved Text or images cut off check Leading edge T...

Страница 68: ... Does the problem remain Go to step 4 The problem is solved Step 4 Remove and then reinstall the fuser See Fuser removal on page 606 Does the problem remain Go to step 5 The problem is solved Step 5 Replace the fuser See Fuser removal on page 606 Does the problem remain Go to step 6 The problem is solved Step 6 a From the home screen touch Settings Device Maintenance Configuration Menu Reports Even...

Страница 69: ...lem is solved Step 2 a Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples b Check the test page Is only one color producing uneven print density Go to step 3 Go to step 4 Step 3 Replace the photoconductor unit with the affected color See Developer unit and photoconductor unit removal on page 646 Does the problem remain Go to step 4 The pro...

Страница 70: ...l dark lines or streaks check ABCDE ABCDE ABCDE Leading edge Trailing edge Actions Yes No Step 1 a Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples b Check the test page Is only one color producing the vertical lines or streaks Go to step 2 Go to step 3 Step 2 Replace the photoconductor unit with the affected color See Developer unit and...

Страница 71: ...vigate to Printer setup EP setup Toner patch sensor adjust Clean sensing and laser optics Let the cleaning operation run for three minutes b From the home screen touch Settings Reports Print Quality Pages Does the problem remain Go to step 3 The problem is solved Step 3 a Turn off the printer to let the printhead shutters remain open b Remove the developer and PC unit combos and then clean the pri...

Страница 72: ... problem is solved Step 3 Perform color alignment adjustment on all colors See Color alignment adjust on page 579 Does the problem remain Go to step 4 The problem is solved Step 4 Perform the Auto alignment service check See Auto alignment service check on page 525 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer setup EP s...

Страница 73: ...ler board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Image banding check Actions Yes No Step 1 Load paper from a fresh package Note Paper may absorb moisture due to high humidity Store paper in its original wrapper until it is ready to be used Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and ...

Страница 74: ...anced Print Quality Samples Advanced Print Quality Samples b Check the test page Does the problem remain Go to step 7 The problem is solved Step 7 Replace the transfer roller See Transfer roller removal on page 607 Does the problem remain Go to step 8 The problem is solved Step 8 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to step 9 The problem is sol...

Страница 75: ...ff the printer to let the printhead shutters remain open b Remove the developer and PC unit combos and then clean the printhead lenses using a lint free cloth Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor printhead wiper for damage Is the motor free of damage Go to step 6 Go to step 5 Step 5 Replace the motor See Motor printhead wiper removal on page 639 Does th...

Страница 76: ... 12 Go to step 11 Step 11 Clean the transfer belt Does the problem remain Go to step 12 The problem is solved Step 12 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Contact the next level of support The problem is solved Random marks check Actions Yes No Step 1 Check the printer for toner contamination Is the printer free of leaked toner Go to step 3 Go to ...

Страница 77: ...step 7 The problem is solved Step 7 Check the transfer belt for contamination Is the transfer belt free of contamination Contact the next level of support Go to step 8 Step 8 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Contact the next level of support The problem is solved Repeating defects check Action Yes No Step 1 Check the printer rollers for contam...

Страница 78: ...If the affected color is black then replace the black photoconductor unit See Developer unit and photoconductor unit removal on page 646 Does the problem remain Contact the next level of support The problem is solved Step 7 Measure the distance between the repeating marks Is the distance between the marks 78 5 mm Go to step 8 Go to step 9 Step 8 Replace the transfer roller See Transfer roller remo...

Страница 79: ...p 1 Isolate the scanner system by printing the advanced print quality samples directly from the printer Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples Is the scan defect seen on the print quality samples Go to step 2 Go to step 3 Step 2 Identify and then resolve the print quality defect See Fixing print quality issues on page 47 Does t...

Страница 80: ...ean the reference strips Does the problem remain Go to step 9 The problem is solved Step 9 a Clean the white strip on the bottom of the large platen glass of contamination and then reset the printer b Perform a scan to print test using both the ADF and scanner unit assemblies Does the problem remain Go to step 10 The problem is solved Step 10 a Replace the appropriate CCDM b Perform a scan to prin...

Страница 81: ...ion and damage Go to step 5 Go to step 4 Step 4 Clean the glass or replace the ADF top cover Does the problem remain Go to step 5 The problem is solved Step 5 a Clean the flatbed scanner CCDM of contamination or dust b Perform a scan to print test using the ADF or scanner unit assembly Does the problem remain Go to step 6 The problem is solved Step 6 a Replace the flatbed scanner CCDM See Flatbed sc...

Страница 82: ...amage Go to step 5 Go to step 4 Step 4 Clean the glass or replace the ADF top cover Does the problem remain Go to step 5 The problem is solved Step 5 a Clear the flatbed scanner CCDM of contamination or dust b Perform a scan to print test using both the ADF and scanner unit assemblies Does the problem remain Go to step 6 The problem is solved Step 6 a Replace the flatbed scanner CCDM See Flatbed sca...

Страница 83: ...o to step 4 The problem is solved Step 4 Check the caster base casters for damage Are the casters free of damage Go to step 6 Go to step 5 Step 5 Replace the damaged caster See Locking caster removal on page 781 or Non locking caster removal on page 784 Does the problem remain Go to step 6 The problem is solved Step 6 Properly load the document into the ADF tray and ensure that all guides are corr...

Страница 84: ...act the next level of support The problem is solved Media damage using the ADF check Actions Yes No Step 1 Isolate the scanner system by printing the advanced print quality samples directly from the printer Enter the Diagnostics menu and then navigate to Advanced Print Quality Samples Advanced Print Quality Samples Is the scan defect seen on the print quality samples Go to step 2 Go to step 3 Step...

Страница 85: ...problem remain Go to step 6 The problem is solved Step 6 Check the ADF pick roller assembly for wear or damage Is the assembly free of wear or damage Contact the next level of support Go to step 7 Step 7 Replace the ADF pick roller assembly See ADF pick roller removal on page 710 Does the problem remain Contact the next level of support The problem is solved Wavy edge ADF 2nd side scan service che...

Страница 86: ...F for proper installation b Gently move the the CCDM towards the front of the ADF and seat the locaters in the slot on the alignment post Does the problem remain Go to step 3 The problem is solved Step 3 Check the plastic locaters on the rear of the CCD ADF housing Are the plastic locaters free of damage or missing Go to step 4 Go to step 5 Step 4 Reinstall or replace the CCDM ADF and ensure that ...

Страница 87: ...height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wrinkled cr...

Страница 88: ...er control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer flushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Basic model Jam locations 1 Multipurpose feeder 2 Duplex...

Страница 89: ...Jam locations 4 Automatic document feeder ADF 5 Standard bin 6 Door G 7 Door F 8 Trays Configured model Jam locations 1 Door L 2 Door J 3 Door K 4 Door N 7564 Diagnostic information 89 ...

Страница 90: ...Paper jam in trays 1 Pull out the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray 4 Open the tray cover 7564 Diagnostic information 90 ...

Страница 91: ... paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door B and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Diagnostic information 91 ...

Страница 92: ...ges before loading 6 Reload paper Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open door D 3 Remove the jammed paper Note Make sure that all paper fragments are removed 7564 Diagnostic information 92 ...

Страница 93: ...e easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol 4 Close door D 5 Open the scanner cover 7564 Diagnostic information 93 ...

Страница 94: ... paper Note Make sure that all paper fragments are removed 8 Close door E and the scanner cover Paper jam in the standard bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed 7564 Diagnostic information 94 ...

Страница 95: ...f injury from a hot component allow the surface to cool before touching it 3 Close door B Paper jam in door B Paper jam in the fuser 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Diagnostic information 95 ...

Страница 96: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed 7564 Diagnostic information 96 ...

Страница 97: ... all paper fragments are removed 5 Close door B Paper jam in the duplex unit 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Diagnostic information 97 ...

Страница 98: ...move the jammed paper Note Make sure that all paper fragments are removed 3 Open the duplex cover 4 Remove the jammed paper Note Make sure that all paper fragments are removed 7564 Diagnostic information 98 ...

Страница 99: ...5 Close the duplex cover and door B Paper jam in the finisher bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed 2 Open door C 7564 Diagnostic information 99 ...

Страница 100: ...mmed paper Note Make sure that all paper fragments are removed 5 Close doors F and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C 7564 Diagnostic information 100 ...

Страница 101: ...Staple jam in door G 1 Open door C 2 Open door G 7564 Diagnostic information 101 ...

Страница 102: ...3 Pull out the staple cartridge holder 4 Lift the staple guard remove the loose staples and then remove the partial slab of staples so only the full slabs remain 2 1 7564 Diagnostic information 102 ...

Страница 103: ...3 5 Close the staple guard 7564 Diagnostic information 103 ...

Страница 104: ... HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Paper jam in door K 1 Open doors C and K 2 1 2 Remove the jammed paper Note Make sure that all paper fragments are removed Using knob K1 1 2 7564 Diagnostic information 104 ...

Страница 105: ...INCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Paper jam in door J 1 Open door J 2 Remove the jammed paper Note Make sure that all paper fragments are removed 7564 Diagnostic information 105 ...

Страница 106: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J 7564 Diagnostic information 106 ...

Страница 107: ...Paper jam in door N 1 Open door N 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door N 7564 Diagnostic information 107 ...

Страница 108: ...Paper jam in door L 1 Open door L 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door L 7564 Diagnostic information 108 ...

Страница 109: ...r jam in the staple finisher bin 1 Open door J 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door J Staple jam in door J 1 Open door J 7564 Diagnostic information 109 ...

Страница 110: ...2 Remove the staple cartridge holder 3 Open the staple guard and then remove the loose staples Note Do not insert the staples that came out of the cartridge 7564 Diagnostic information 110 ...

Страница 111: ...See Sensor input Paper cleared too early service check on page 134 200 05 Paper fed from the MPF never cleared the sensor input See Sensor input Paper failed to clear service check on page 114 200 07 Paper fed from the MPF never cleared the sensor input 200 12 Paper fed from tray 1 was detected earlier than expected at the sensor input See Sensor input Paper arrived too early service check on page...

Страница 112: ... input Paper tray 3 failed to arrive service check on page 121 200 34 Paper fed from tray 3 cleared the sensor input earlier than expected See Sensor input Paper cleared too early service check on page 134 200 35 Paper fed from tray 3 never cleared the sensor input See Sensor input Paper failed to clear service check on page 114 200 37 Paper fed from tray 3 never cleared the sensor input 200 42 Pa...

Страница 113: ...n Yes No Step 1 Check if the paper size matches the size set on the tray guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the tray for overfilling Is the tray overfilled Go to step 4 Go to step 5 Step 4 Remove the excess paper ...

Страница 114: ... solved Step 5 Check the paper path for paper jams and fragments Is the paper path free of jams and fragments Go to step 7 Go to step 6 Step 6 Remove the paper jams and fragments Does the problem remain Go to step 7 The problem is solved Step 7 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Input Does the sensor status change while ...

Страница 115: ...nt job Does the problem remain Contact the next level of support The problem is solved Sensor input Tray 1 failed to pick service check Action Yes No Step 1 Check if the paper size matches the size set on the tray 1 guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to st...

Страница 116: ...1 pick roller Is the pick roller free from excess wear contamination and damage Go to step 11 Go to step 10 Step 10 Replace the pick roller See Pick roller removal on page 654 Does the problem remain Go to step 11 The problem is solved Step 11 a Check the pick roller for proper installation b Fully press the pick roller assembly upward to make sure the mounting latches are properly engaging the sl...

Страница 117: ...olved Step 17 Replace the sensor See Sensor input removal on page 621 Does the problem remain Go to step 18 The problem is solved Step 18 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Pick tray 1 b Touch Start Does the motor run Go to step 21 Go to step 19 Step 19 Check the motor cable for proper connection and then reseat if necessary Does the probl...

Страница 118: ...s the tray overfilled Go to step 4 Go to step 5 Step 4 Remove the excess paper from the tray Does the problem remain Go to step 5 The problem is solved Step 5 Check the paper condition in tray 2 Is the paper crumpled or damaged Go to step 6 Go to step 7 Step 6 Replace the crumpled or damaged paper Does the problem remain Go to step 7 The problem is solved Step 7 Check the tray 2 separator pad for m...

Страница 119: ...oes the problem remain Go to step 13 The problem is solved Step 13 Check the paper path along the tray 2 exit Is the paper path free of fragments and contamination Go to step 15 Go to step 14 Step 14 Clean the paper path Does the problem remain Go to step 15 The problem is solved Step 15 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the senso...

Страница 120: ... deflector removal on page 622 Does the problem remain Go to step 21 The problem is solved Step 21 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Isolation b Touch Start Does the motor run Go to step 24 Go to step 22 Step 22 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 23 The problem is sol...

Страница 121: ... overfilling Is the tray overfilled Go to step 6 Go to step 7 Step 6 Remove the excess paper from the tray Does the problem remain Go to step 7 The problem is solved Step 7 Check the paper condition in tray 3 Is the paper crumpled or damaged Go to step 8 Go to step 9 Step 8 Replace the crumpled or damaged paper Does the problem remain Go to step 9 The problem is solved Step 9 Check the tray 3 separa...

Страница 122: ...Does the problem remain Go to step 15 The problem is solved Step 15 Check the paper path along the tray 3 exit Is the paper path free of fragments and contamination Go to step 17 Go to step 16 Step 16 Clean the paper path Does the problem remain Go to step 17 The problem is solved Step 17 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sens...

Страница 123: ... deflector removal on page 622 Does the problem remain Go to step 23 The problem is solved Step 23 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Isolation b Touch Start Does the motor run Go to step 26 Go to step 24 Step 24 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 25 The problem is sol...

Страница 124: ... The problem is solved Step 5 Check the tray 3 paper path Is the paper path free of fragments and contamination Go to step 7 Go to step 6 Step 6 Clean the paper path Does the problem remain Go to step 7 The problem is solved Step 7 Check tray 4 for overfilling Is the tray overfilled Go to step 8 Go to step 9 Step 8 Remove the excess paper from the tray Does the problem remain Go to step 9 The proble...

Страница 125: ...the pick roller for proper installation b Fully press the pick roller assembly upward to make sure the mounting latches are properly engaging the slot on the shaft Is the pick roller assembly properly installed Go to step 17 Go to step 16 Step 16 Reinstall the pick roller assembly Does the problem remain Go to step 17 The problem is solved Step 17 Check the paper path along the tray 4 exit Is the ...

Страница 126: ...oper connection and then reseat if necessary Does the problem remain Go to step 24 The problem is solved Step 24 Replace the sensor See Sensor MPF pass through with deflector removal on page 622 Does the problem remain Go to step 25 The problem is solved Step 25 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 2 Doe...

Страница 127: ...vigate to Printer diagnostics adjustments Motor tests Isolation b Touch Start Does the motor run Go to step 34 Go to step 32 Step 32 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 33 The problem is solved Step 33 Replace the motor isolation Does the problem remain Go to step 34 The problem is solved Step 34 a Enter the Diagnostics menu a...

Страница 128: ...solved Step 39 Replace the motor See Motor 550 sheet tray pass through removal on page 762 Does the problem remain Go to step 40 The problem is solved Step 40 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor input Paper tray 5 failed to arrive service check Action Yes No Step 1 Check the tray 1 paper path Is the paper path free of fragments...

Страница 129: ... Does the problem remain Go to step 9 The problem is solved Step 9 Check tray 5 for overfilling Is the tray overfilled Go to step 10 Go to step 11 Step 10 Remove the excess paper from the tray Does the problem remain Go to step 11 The problem is solved Step 11 Check the paper condition in tray 5 Is the paper crumpled or damaged Go to step 12 Go to step 13 Step 12 Replace the crumpled or damaged pape...

Страница 130: ...ot on the shaft Is the pick roller assembly properly installed Go to step 19 Go to step 18 Step 18 Reinstall the pick roller assembly Does the problem remain Go to step 19 The problem is solved Step 19 Check the paper path along the tray 5 exit Is the paper path free of fragments and contamination Go to step 21 Go to step 20 Step 20 Clean the paper path Does the problem remain Go to step 21 The pr...

Страница 131: ...page 622 Does the problem remain Go to step 27 The problem is solved Step 27 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 2 Does the sensor status change while toggling the sensor Go to step 30 Go to step 28 Step 28 Check the sensor cable for proper connection and then reseat if necessary Does the problem remai...

Страница 132: ... Step 34 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 35 The problem is solved Step 35 Replace the sensor Does the problem remain Go to step 36 The problem is solved Step 36 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Isolation b Touch Start Does the motor run Go to step 39 Go to step ...

Страница 133: ...Step 42 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pass through tray 3 b Touch Start Does the motor run Go to step 45 Go to step 43 Step 43 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 44 The problem is solved Step 44 Replace the motor See Motor 550 sheet tray pass through removal on...

Страница 134: ... the paper size matches the size set on the tray guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the tray for overfilling Is the tray overfilled Go to step 4 Go to step 5 Step 4 Remove the excess paper from the tray Does the p...

Страница 135: ...main Contact the next level of support The problem is solved Sensor input static jam service check Action Yes No Step 1 Check the paper path for partially fed or jammed paper Is the paper path free of partially fed or jammed paper Go to step 3 Go to step 2 Step 2 Remove the partially fed or jammed paper Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu ...

Страница 136: ...leared too early service check on page 141 202 05 Paper fed from the MPF never cleared the sensor fuser exit See Sensor fuser exit Paper failed to clear service check on page 142 202 07 Paper fed from the MPF never cleared the sensor fuser exit 202 12 Paper fed from tray 1 was detected earlier than expected at the sensor fuser exit See Sensor fuser exit Paper arrived too early service check on pag...

Страница 137: ...n expected at the sensor fuser exit See Sensor fuser exit Paper arrived too early service check on page 138 202 43 Paper fed from tray 4 never arrived at the sensor fuser exit See Sensor fuser exit Paper failed to arrive service check on page 139 202 44 Paper fed from tray 4 cleared the sensor fuser exit earlier than expected See Sensor fuser exit Paper cleared too early service check on page 141 ...

Страница 138: ...tep 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the sensor fuser buckle detect Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor fuser exit Paper arrived too early ...

Страница 139: ...nts Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 Check the fuser for obstructions Is the fuser free of obstructions Go to step 5 Go to step 4 Step 4 Remove the obstructions in the fuser area Does the problem remain Go to step 5 The problem is solved Step 5 Check th...

Страница 140: ...em is solved Step 10 Check the transfer belt for damage Is the transfer belt damaged Go to step 11 Go to step 13 Step 11 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to step 12 The problem is solved Step 12 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Fuser b Touch Start Does the motor run Go to step 15 ...

Страница 141: ...support The problem is solved Sensor fuser exit Paper cleared too early service check Action Yes No Step 1 Check the fuser rollers for damage Are the rollers free of damage Go to step 3 Go to step 2 Step 2 Replace the fuser See Fuser removal on page 606 Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustment...

Страница 142: ...he problem is solved Step 3 Check the fuser for obstructions Is the fuser free of obstructions Go to step 5 Go to step 4 Step 4 Remove the obstructions on the fuser Does the problem remain Go to step 5 The problem is solved Step 5 Check the fuser for damage and life expiration Is the fuser damaged or has it reached end of life Go to step 6 Go to step 7 Step 6 Replace the fuser See Fuser removal on...

Страница 143: ...ep 11 Step 11 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 12 The problem is solved Step 12 Replace the motor fuser Does the problem remain Go to step 13 The problem is solved Step 13 Check the motor transfer belt cable for proper connection and then reseat if necessary Does the problem remain Go to step 14 The problem is solved Step 1...

Страница 144: ...oblem is solved Step 5 Replace the fuser See Fuser removal on page 606 Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved 212 paper jams 212 paper jam messages Error code Description Action 212 02 Paper fed from the MPF was detected earlier than expected at the sensor deskew roller en...

Страница 145: ... service check on page 146 212 23 Paper fed from tray 2 never arrived at the sensor deskew roller entry See Sensor deskew roller entry Paper failed to arrive service check on page 147 212 24 Paper fed from tray 2 cleared the sensor deskew roller entry earlier than expected See Sensor deskew roller entry Paper cleared too early service check on page 148 212 25 Paper fed from tray 2 never cleared th...

Страница 146: ...rvice check on page 146 212 53 Paper fed from tray 5 never arrived at the sensor deskew roller entry See Sensor deskew roller entry Paper failed to arrive service check on page 147 212 54 Paper fed from tray 5 cleared the sensor deskew roller entry earlier than expected See Sensor deskew roller entry Paper cleared too early service check on page 148 212 55 Paper fed from tray 5 never cleared the s...

Страница 147: ...ments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 Check the paper condition in the tray Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved Step 5 a Ente...

Страница 148: ...k the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 10 The problem is solved Step 10 Replace the motor Does the problem remain Go to step 11 The problem is solved Step 11 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor deskew roller entry Paper cleared too early service check Action Yes N...

Страница 149: ...es the problem remain Contact the next level of support The problem is solved Sensor deskew roller entry Paper failed to clear service check Action Yes No Step 1 Check if the paper size matches the size set on the tray guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to...

Страница 150: ...ensor Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Deskew b Touch Start Does the motor run Go to step 11 Go to step 9 Step 9 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 10 The problem is solved Step 10 Replace the motor D...

Страница 151: ...to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved 213 paper jams 213 paper jam messages Error code Description Action 213 02 Paper fed from the MPF was detected earlier than expected at the sensor deskew roller exit See Sensor...

Страница 152: ...heck on page 154 213 24 Paper fed from tray 2 cleared the sensor deskew roller exit earlier than expected See Sensor deskew roller exit Paper cleared too early service check on page 155 213 25 Paper fed from tray 2 never cleared the sensor deskew roller exit See Sensor deskew roller exit Paper failed to clear service check on page 156 213 27 Paper fed from tray 2 never cleared the sensor deskew ro...

Страница 153: ...pected See Sensor deskew roller exit Paper cleared too early service check on page 155 213 55 Paper fed from tray 5 never cleared the sensor deskew roller exit See Sensor deskew roller exit Paper failed to clear service check on page 156 213 57 Paper fed from tray 5 never cleared the sensor deskew roller exit 213 91 Paper remains detected at the sensor deskew roller exit after the printer is turne...

Страница 154: ...tion in the tray Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Deskew roller exit Does the sensor status change while toggling the sensor Go to step 8 Go to step 6...

Страница 155: ...upport The problem is solved Sensor deskew roller exit Paper cleared too early service check Action Yes No Step 1 Check the deskew roller for damage Is the roller free of damage Go to step 3 Go to step 2 Step 2 Replace the deskew roller Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b ...

Страница 156: ...emain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Deskew roller exit Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solve...

Страница 157: ...th free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Deskew roller exit Does the sensor status change while toggling the sensor Go to step 8 Go to step 4 Step 4 Check the sens...

Страница 158: ...duplex path 1 Paper failed to arrive service check on page 161 230 04 Paper fed from the MPF cleared the sensor duplex path 1 earlier than expected See Sensor duplex path 1 Paper cleared too early service check on page 163 230 05 Paper fed from the MPF never cleared the sensor duplex path 1 See Sensor duplex path 1 Paper failed to clear service check on page 164 230 12 Paper fed from tray 1 was de...

Страница 159: ...ervice check on page 164 230 42 Paper fed from tray 4 was detected earlier than expected at the sensor duplex path 1 See Sensor duplex path 1 Paper arrived too early service check on page 160 230 43 Paper fed from tray 4 never arrived at the sensor duplex path 1 See Sensor duplex path 1 Paper failed to arrive service check on page 161 230 44 Paper fed from tray 4 cleared the sensor duplex path 1 e...

Страница 160: ...6 Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor duplex path 1 Paper arrived too early service ...

Страница 161: ... jams and fragments Is the paper path free of jams and fragments Go to step 5 Go to step 4 Step 4 Remove the paper jams and fragments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Duplex path 1 Does the sensor status change while toggling the sensor Go to step 8 Go t...

Страница 162: ...nter diagnostics adjustments Motor tests Redrive b Touch Start Does the motor run Go to step 14 Go to step 12 Step 12 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 13 The problem is solved Step 13 Replace the redrive See Redrive removal on page 619 Does the problem remain Go to step 14 The problem is solved Step 14 a Enter the Diagnosti...

Страница 163: ...amaged gears belts and rollers Is the duplex assembly free of damage Go to step 21 Go to step 20 Step 20 Replace the duplex assembly Does the problem remain Go to step 21 The problem is solved Step 21 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor duplex path 1 Paper cleared too early service check Action Yes No Step 1 Check the duplex ro...

Страница 164: ...s the problem remain Contact the next level of support The problem is solved Sensor duplex path 1 Paper failed to clear service check Action Yes No Step 1 Check if the paper size matches the size set on the tray guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to step 3...

Страница 165: ...on and then reseat if necessary Does the problem remain Go to step 9 The problem is solved Step 9 Replace the sensor Does the problem remain Go to step 10 The problem is solved Step 10 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Duplex b Touch Start Does the motor run Go to step 13 Go to step 11 Step 11 Check the motor cable for proper connection a...

Страница 166: ...emain Go to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved 231 paper jams 231 paper jam messages Error code Description Action 231 02 Paper fed from the MPF was detected earlier than expected at the sensor duplex path 2 See Se...

Страница 167: ... duplex path 2 See Sensor duplex path 2 Paper failed to clear service check on page 171 231 32 Paper fed from tray 3 was detected earlier than expected at the sensor duplex path 2 See Sensor duplex path 2 Paper arrived too early service check on page 168 231 33 Paper fed from tray 3 never arrived at the sensor duplex path 2 See Sensor duplex path 2 Paper failed to arrive service check on page 168 ...

Страница 168: ...ervice check on page 172 Sensor duplex path 2 Paper arrived too early service check Action Yes No Step 1 Check the paper path entering the duplex path for paper jams and fragments Is the paper path free of fragments and contamination Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 Perform a print job Does the pr...

Страница 169: ...justments Motor tests Duplex b Touch Start Does the motor run Go to step 9 Go to step 7 Step 7 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 8 The problem is solved Step 8 Replace the motor Does the problem remain Go to step 9 The problem is solved Step 9 Check the duplex drive gears for damage Is the duplex drive gears free of damage G...

Страница 170: ...the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Duplex path 2 Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem ...

Страница 171: ...ragments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Duplex path 2 Does the sensor status change while toggling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step ...

Страница 172: ... fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Duplex path 2 Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 ...

Страница 173: ...ared the sensor input earlier than expected during a duplex print job See Sensor input Paper duplex job cleared too early service check on page 176 232 15 Paper fed from tray 1 never cleared the sensor input during a duplex print job See Sensor input Paper duplex job failed to clear service check on page 177 232 17 Paper fed from tray 1 never cleared the sensor input during a duplex print job 232 ...

Страница 174: ...age 177 232 47 Paper fed from tray 4 never cleared the sensor input during a duplex print job 232 53 Paper fed from tray 5 never arrived at the sensor input during a duplex print job See Sensor input Paper duplex job failed to arrive service check on page 174 232 54 Paper fed from tray 5 cleared the sensor input earlier than expected during a duplex print job See Sensor input Paper duplex job clea...

Страница 175: ...e problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Duplex b Touch Start Does the motor run Go to step 11 Go to step 9 Step 9 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 10 The problem is solved Step 10 Replace the motor Does the probl...

Страница 176: ...lers for damage Are the rollers free of damage Go to step 3 Go to step 2 Step 2 Replace the duplex Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Input Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the sensor cable for ...

Страница 177: ...or paper jams and fragments Is the paper path free of jams and fragments Go to step 5 Go to step 4 Step 4 Remove the paper jams and fragments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor Input Does the sensor status change while toggling the sensor Go to step 8 Go t...

Страница 178: ...pass through Paper failed to clear service check on page 187 240 06 Paper fed from the MPF was picked but it never arrived at the sensor MPF pass through See MPF failed to pick service check on page 189 240 07 Paper fed from the MPF cleared the sensor MPF pass through later than expected See Sensor MPF pass through Paper failed to clear service check on page 187 240 25 Paper fed from tray 2 cleare...

Страница 179: ...it never arrived at the sensor MPF pass through See Sensor MPF pass through Paper tray 5 failed to arrive service check on page 184 240 55 Paper fed from tray 5 cleared the sensor MPF pass through later than expected See Sensor MPF pass through Paper failed to clear service check on page 187 240 57 Paper fed from tray 5 cleared the sensor MPF pass through later than expected 240 82 The motor MPF p...

Страница 180: ...emoval on page 622 Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 2 Does the sensor status change while toggling the sensor Go to step 11 Go to step 9 Step 9 Check the sensor cable for proper connection and then reseat if necessary Does the problem...

Страница 181: ...paper path guides for paper jams and fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 Check the tray 3 paper path guides for paper jams and fragments Is the paper path free of jams and fragments Go to step 5 Go to step 4 Step 4 Remove the paper jams and fragm...

Страница 182: ...tep 9 Step 9 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 10 The problem is solved Step 10 Replace the sensor Does the problem remain Go to step 11 The problem is solved Step 11 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 3 Does the sensor status ...

Страница 183: ...n Go to step 17 The problem is solved Step 17 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pass through tray 3 b Touch Start Does the motor run Go to step 20 Go to step 18 Step 18 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 19 The problem is solved Step 19 Replace the motor See Motor ...

Страница 184: ... Check the tray 4 paper path guides for paper jams and fragments Is the paper path free of jams and fragments Go to step 7 Go to step 6 Step 6 Remove the paper jams and fragments Does the problem remain Go to step 7 The problem is solved Step 7 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Sensor tests b Find the sensor MPF pass through Does the sensor status ch...

Страница 185: ...Sensor tests b Find the sensor Pass through tray 3 Does the sensor status change while toggling the sensor Go to step 16 Go to step 14 Step 14 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 15 The problem is solved Step 15 Replace the sensor Does the problem remain Go to step 16 The problem is solved Step 16 a Enter the Diagnostics menu...

Страница 186: ...Replace the motor See Motor 550 sheet tray pass through removal on page 762 Does the problem remain Go to step 22 The problem is solved Step 22 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pass through tray 3 b Touch Start Does the motor run Go to step 25 Go to step 23 Step 23 Check the motor cable for proper connection and then reseat if necessar...

Страница 187: ...a print job Does the problem remain Contact the next level of support The problem is solved Sensor MPF pass through Paper failed to clear service check Action Yes No Step 1 Check if the paper size matches the size set on the tray guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem r...

Страница 188: ...with deflector removal on page 622 Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Isolation b Touch Start Does the motor run Go to step 11 Go to step 9 Step 9 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 10 The problem is sol...

Страница 189: ...o to step 5 The problem is solved Step 5 Check the paper condition in the MPF tray Is the paper crumpled or damaged Go to step 6 Go to step 7 Step 6 Replace the crumpled or damaged paper Does the problem remain Go to step 7 The problem is solved Step 7 Check the condition of the MPF pick roller Is the pick roller free from excess wear contamination and damage Go to step 9 Go to step 8 Step 8 Repla...

Страница 190: ...eplace the sensor See Sensor MPF pass through with deflector removal on page 622 Does the problem remain Go to step 14 The problem is solved Step 14 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests MPF pick b Touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Check the motor cable for proper connection and then reseat if necessary Does th...

Страница 191: ...o step 5 The problem is solved Step 5 Check the paper condition in tray 2 Is the paper crumpled or damaged Go to step 6 Go to step 7 Step 6 Replace the crumpled or damaged paper Does the problem remain Go to step 7 The problem is solved Step 7 Check the tray 2 separator pad for misalignment and damage Is the separator pad properly installed and free of damage Go to step 9 Go to step 8 Step 8 Reins...

Страница 192: ...or Go to step 16 Go to step 14 Step 14 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 15 The problem is solved Step 15 Replace the sensor See Sensor MPF pass through with deflector removal on page 622 Does the problem remain Go to step 16 The problem is solved Step 16 a Enter the Diagnostics menu and then navigate to Additional input tra...

Страница 193: ...o to step 2 Go to step 3 Step 2 Remove the excess paper from the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the paper condition in the MPF tray Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved Step 5 Check the paper path along the tray exit Is the pape...

Страница 194: ...roblem is solved Sensor MPF pass through static jam service check Action Yes No Step 1 Check the paper path for paper jams and fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments S...

Страница 195: ...The motor tray 1 pick has stalled Motor tray 1 pick jam service check Action Yes No Step 1 Check tray 1 for overfilling Is the tray overfilled Go to step 2 Go to step 3 Step 2 Remove the excess paper from the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the paper condition in tray 1 Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled...

Страница 196: ...s solved 242 paper jams 242 paper jam messages Error code Description Action 242 31 Paper remains detected at the sensor tray 2 pass through although the printer is idle Tray 3 is the paper source See Sensor tray 2 pass through static jam service check on page 207 242 32 Paper fed from tray 3 was detected earlier than expected at the sensor tray 2 pass through See Sensor tray 2 pass through Paper ...

Страница 197: ...ailed to clear service check on page 202 242 47 Paper fed from tray 4 never cleared the sensor tray 2 pass through 242 51 Paper remains detected at the sensor tray 2 pass through although the printer is idle Tray 5 is the paper source See Sensor tray 2 pass through static jam service check on page 207 242 52 Paper fed from tray 5 was detected earlier than expected at the sensor tray 2 pass through...

Страница 198: ...ed but it never arrived at the sensor tray 2 pass through Paper source is undetermined See Sensor tray 2 pass through Tray 3 failed to pick service check on page 203 Sensor tray 2 pass through Paper arrived too early service check Action Yes No Step 1 Check the paper path for paper jams and fragments Is the paper path free of fragments and contamination Go to step 3 Go to step 2 Step 2 Remove the ...

Страница 199: ...sts b Find the sensor Pass through tray 2 Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 a Enter the Diagnostics menu and then naviga...

Страница 200: ... through removal on page 762 Does the problem remain Go to step 12 The problem is solved Step 12 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor tray 2 pass through Paper cleared too early service check Action Yes No Step 1 Check if the paper size matches the size set on the source tray guides Does the paper size match the size set on the ...

Страница 201: ...ics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 2 Does the sensor status change while toggling the sensor Go to step 6 Go to step 8 Step 8 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 9 The problem is solved Step 9 Replace the sensor Does the problem remain Go to step 10...

Страница 202: ... fragments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 2 Does the sensor status change while toggling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain G...

Страница 203: ...heck if the paper size matches the size set on the tray 3 guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check tray 3 for overfilling Is the tray overfilled Go to step 4 Go to step 5 Step 4 Remove the excess paper from the tray Doe...

Страница 204: ...n Go to step 11 The problem is solved Step 11 Check the paper path along the tray 3 exit Is the paper path free of fragments and contamination Go to step 13 Go to step 12 Step 12 Clean the paper path Does the problem remain Go to step 13 The problem is solved Step 13 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray...

Страница 205: ...ep 19 The problem is solved Step 19 Replace the tray 3 paper feeder See 550 sheet tray paper feeder removal on page 755 Does the problem remain Go to step 20 The problem is solved Step 20 Perform a print job Does the problem remain Contact the next level of support The problem is solved Motor tray 2 pick jam service check Action Yes No Step 1 Check tray 2 for overfilling Is the tray overfilled Go to...

Страница 206: ...tep 7 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pick tray 2 b Touch Start Does the motor run Go to step 10 Go to step 8 Step 8 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 9 The problem is solved Step 9 Replace the motor Does the problem remain Go to step 10 The problem is solved St...

Страница 207: ... The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Perform a print job Does the problem remain Contact the next level of support The problem is solved 243 paper jams 243 paper jam messages Error code Description Action 243 41 Paper remains detected at the sensor tray 3 pass through although the printer is idle Tray 4 is the paper sour...

Страница 208: ... from tray 5 cleared the sensor tray 3 pass through earlier than expected See Sensor tray 3 pass through Paper cleared too early service check on page 213 243 55 Paper fed from tray 5 never cleared the sensor tray 3 pass through See Sensor tray 3 pass through Paper failed to clear service check on page 215 243 57 Paper fed from tray 5 never cleared the sensor tray 3 pass through 243 83 The motor t...

Страница 209: ...s and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 3 Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem rem...

Страница 210: ...Go to step 4 Step 4 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pass through tray 4 b Touch Start Does the motor run Go to ...

Страница 211: ...or overfilling Is the tray overfilled Go to step 4 Go to step 5 Step 4 Remove the excess paper from the tray Does the problem remain Go to step 5 The problem is solved Step 5 Check the paper condition in tray 4 Is the paper crumpled or damaged Go to step 6 Go to step 7 Step 6 Replace the crumpled or damaged paper Does the problem remain Go to step 7 The problem is solved Step 7 Check the tray 4 sepa...

Страница 212: ...ler assembly Does the problem remain Go to step 13 The problem is solved Step 13 Check the paper path along the tray 4 exit Is the paper path free of fragments and contamination Go to step 15 Go to step 14 Step 14 Clean the paper path Does the problem remain Go to step 15 The problem is solved Step 15 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests ...

Страница 213: ...er feeder removal on page 755 Does the problem remain Go to step 22 The problem is solved Step 22 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor tray 3 pass through Paper cleared too early service check Action Yes No Step 1 Check if the paper size matches the size set on the source tray guides Does the paper size match the size set on the...

Страница 214: ...ics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 3 Does the sensor status change while toggling the sensor Go to step 6 Go to step 8 Step 8 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 9 The problem is solved Step 9 Replace the sensor Does the problem remain Go to step 10...

Страница 215: ...gments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 3 Does the sensor status change while toggling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to...

Страница 216: ... Yes No Step 1 Check tray 3 for overfilling Is the tray overfilled Go to step 2 Go to step 3 Step 2 Remove the excess paper from the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the paper condition in tray 3 Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved...

Страница 217: ...oblem is solved Sensor tray 3 pass through static jam service check Action Yes No Step 1 Check the paper path for paper jams and fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Additional input tray diagnosti...

Страница 218: ...ay 4 pass through See Sensor tray 4 pass through Paper failed to clear service check on page 221 244 56 Paper fed from tray 5 was picked but it never arrived at the sensor tray 4 pass through See Sensor tray 4 pass through Tray 5 failed to pick service check on page 222 244 57 Paper fed from tray 5 was picked but it never arrived at the sensor tray 4 pass through 244 83 The motor tray 4 pick has s...

Страница 219: ...f fragments and contamination Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 4 Does the sensor status change while toggling the sensor Go to step 6 Go to step 4 Step 4 Check the s...

Страница 220: ...step 5 The problem is solved Step 5 Check the paper condition in tray 5 Is the paper crumpled or damaged Go to step 6 Go to step 7 Step 6 Replace the crumpled or damaged paper Does the problem remain Go to step 7 The problem is solved Step 7 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 4 Does the sensor status ...

Страница 221: ...paper path guides for paper jams and fragments Is the paper path free of jams and fragments Go to step 5 Go to step 4 Step 4 Remove the paper jams and fragments Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 4 Does the sensor status change while to...

Страница 222: ... Step 11 Perform a print job Does the problem remain Contact the next level of support The problem is solved Sensor tray 4 pass through Tray 5 failed to pick service check Action Yes No Step 1 Check if the paper size matches the size set on the tray 5 guides Does the paper size match the size set on the tray Go to step 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the t...

Страница 223: ...k roller Is the pick roller free from excess wear contamination and damage Go to step 11 Go to step 10 Step 10 Replace the pick roller See Pick roller removal on page 654 Does the problem remain Go to step 11 The problem is solved Step 11 a Check the tray 5 pick roller for proper installation b Fully press the pick roller assembly upward to make sure the mounting latches are properly engaging the ...

Страница 224: ...remain Go to step 18 The problem is solved Step 18 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pick tray 5 b Touch Start Does the motor run Go to step 21 Go to step 19 Step 19 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 20 The problem is solved Step 20 Replace the motor Does the prob...

Страница 225: ...n tray 4 Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved Step 5 Check the paper path along the tray 4 exit Is the paper path free of fragments and contamination Go to step 7 Go to step 6 Step 6 Clean the paper path Does the problem remain Go to step 7 The problem is solved Step 7 a En...

Страница 226: ...ragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Sensor tests b Find the sensor Pass through tray 4 Does the sensor status change while toggling the sensor Go to step 6 Go to s...

Страница 227: ...g Is the tray overfilled Go to step 2 Go to step 3 Step 2 Remove the excess paper from the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the paper condition in tray 5 Is the paper crumpled or damaged Go to step 4 Go to step 5 Step 4 Replace the crumpled or damaged paper Does the problem remain Go to step 5 The problem is solved Step 5 Check the paper path along the tr...

Страница 228: ...ved Step 10 Perform a print job Does the problem remain Contact the next level of support The problem is solved 280 paper jams 280 paper jam messages Error code Description Action 280 11 Paper remains detected at the sensor ADF 1st scan after the printer is turned on See Sensor ADF 1st scan static jam service check on page 229 280 13 Paper never arrived at the sensor ADF 1st scan See Sensor ADF 1s...

Страница 229: ...and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Load an undamaged document into the ADF tray and then perform a copy job Does the problem remain Contact the next level of support The problem is solved Sensor ADF 1st scan Paper failed to arrive service check Action Yes...

Страница 230: ...em remain Go to step 7 The problem is solved Step 7 Check the condition of the ADF separator roller Is the separator roller free from excess wear contamination and damage Go to step 9 Go to step 8 Step 8 Clean or replace the separator roller See ADF separator roller removal on page 726 Does the problem remain Go to step 9 The problem is solved Step 9 a Enter the Diagnostics menu and then navigate ...

Страница 231: ... 15 The problem is solved Step 15 Load an undamaged document into the ADF tray and then perform a copy job Does the problem remain Go to step 16 The problem is solved Step 16 Replace the ADF controller board Does the problem remain Contact the next level of support The problem is solved Sensor ADF 1st scan Paper failed to clear service check Action Yes No Step 1 Check the original document Check t...

Страница 232: ... a Enter the Diagnostics menu and then navigate to Scanner diagnostics Sensor tests b Find the sensor ADF 1st scan Does the sensor status change while toggling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Replace the sensor Does the problem remain Go to step 8 ...

Страница 233: ...at the sensor ADF pick after the printer is turned on See Sensor ADF pick static jam service check on page 233 281 15 Paper never cleared the sensor ADF pick See Sensor ADF pick Paper failed to clear service check on page 234 281 16 Paper never arrived at the sensor ADF pick See Sensor ADF pick ADF failed to pick service check on page 236 Sensor ADF pick static jam service check Action Yes No Step...

Страница 234: ... perform a copy job Does the problem remain Contact the next level of support The problem is solved Sensor ADF pick Paper failed to clear service check Action Yes No Step 1 Check the original document Check the document for contaminations such as pieces of tape paper clips and staples Check the document for damage such as creases tears holes and excess wear Is the original document free of contami...

Страница 235: ...gling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Replace the sensor Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Motor tests ADF pick b Touch Start Does the motor run G...

Страница 236: ...ep 3 Go to step 2 Step 2 Change the paper size or adjust the size setting in the tray Does the problem remain Go to step 3 The problem is solved Step 3 Check the ADF tray guides for damage Are the tray guides free of damage Go to step 5 Go to step 4 Step 4 Replace the ADF tray See ADF tray removal on page 713 Does the problem remain Go to step 5 The problem is solved Step 5 Check the original docu...

Страница 237: ... Step 9 Check the condition of the ADF pick roller Is the pick roller free from excess wear contamination and damage Go to step 11 Go to step 10 Step 10 Clean or replace the pick roller See ADF pick roller removal on page 710 Does the problem remain Go to step 11 The problem is solved Step 11 Check the condition of the ADF feed belt Is the feed belt free from excess wear contamination and damage G...

Страница 238: ...step 17 The problem is solved Step 17 Replace the sensor Does the problem remain Go to step 18 The problem is solved Step 18 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Motor tests ADF transport b Touch Start Does the motor run Go to step 21 Go to step 19 Step 19 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 20...

Страница 239: ...ADF exit Paper failed to clear service check on page 242 Sensor ADF exit static jam service check Action Yes No Step 1 Check the ADF paper path for paper jams and fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2 Remove the paper jams and fragments Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate ...

Страница 240: ...taminations and damage Go to step 3 Go to step 2 Step 2 a Remove the contaminations or replace the damaged original document b Enter the Diagnostics menu and then navigate to Scanner diagnostics Scanner quick feed Does the problem remain Go to step 3 The problem is solved Step 3 Check the ADF paper path for paper fragments and contaminations such as pieces of tape paper clips and staples Is the pa...

Страница 241: ...oller free from excess wear contamination and damage Go to step 11 Go to step 10 Step 10 Clean or replace the separator roller See ADF separator roller removal on page 726 Does the problem remain Go to step 11 The problem is solved Step 11 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Sensor tests b Find the sensor ADF media exit Does the sensor status change while toggling...

Страница 242: ...lem is solved Step 18 Replace the ADF controller board Does the problem remain Contact the next level of support The problem is solved Sensor ADF exit Paper failed to clear service check Action Yes No Step 1 Check the original document Check the document for contaminations such as pieces of tape paper clips and staples Check the document for damage such as creases tears holes and excess wear Is th...

Страница 243: ...gling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Replace the sensor Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Motor tests ADF transport b Touch Start Does the motor ...

Страница 244: ...sor ADF deskew See Sensor ADF deskew Paper failed to arrive service check on page 245 283 15 Paper never cleared the sensor ADF deskew See Sensor ADF deskew Paper failed to clear service check on page 247 Sensor ADF deskew static jam service check Action Yes No Step 1 Check the ADF paper path for paper jams and fragments Is the paper path free of jams and fragments Go to step 3 Go to step 2 Step 2...

Страница 245: ...of tape paper clips and staples Check the document for damage such as creases tears holes and excess wear Is the original document free of contaminations and damage Go to step 3 Go to step 2 Step 2 a Remove the contaminations or replace the damaged original document b Enter the Diagnostics menu and then navigate to Scanner diagnostics Scanner quick feed Does the problem remain Go to step 3 The pro...

Страница 246: ...m remain Go to step 9 The problem is solved Step 9 Check the condition of the ADF separator roller Is the separator roller free from excess wear contamination and damage Go to step 11 Go to step 10 Step 10 Clean or replace the separator roller See ADF separator roller removal on page 726 Does the problem remain Go to step 11 The problem is solved Step 11 a Enter the Diagnostics menu and then navig...

Страница 247: ...17 The problem is solved Step 17 Load an undamaged document into the ADF tray and then perform a copy job Does the problem remain Go to step 18 The problem is solved Step 18 Replace the ADF controller board Does the problem remain Contact the next level of support The problem is solved Sensor ADF deskew Paper failed to clear service check Action Yes No Step 1 Check the original document Check the ...

Страница 248: ...p 5 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Sensor tests b Find the sensor ADF deskew Does the sensor status change while toggling the sensor Go to step 8 Go to step 6 Step 6 Check the sensor cable for proper connection and then reseat if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Replace the sensor Does the problem remain Go to step 8...

Страница 249: ...F 2nd scan after the printer is turned on See Sensor ADF 2nd scan static jam service check on page 249 284 13 Paper never arrived at the sensor ADF 2nd scan See Sensor ADF 2nd scan Paper failed to arrive service check on page 250 284 15 Paper never cleared the sensor ADF 2nd scan See Sensor ADF 2nd scan Paper failed to clear service check on page 253 Sensor ADF 2nd scan static jam service check Ac...

Страница 250: ...the ADF tray and then perform a copy job Does the problem remain Contact the next level of support The problem is solved Sensor ADF 2nd scan Paper failed to arrive service check Action Yes No Step 1 Check the original document Check the document for contaminations such as pieces of tape paper clips and staples Check the document for damage such as creases tears holes and excess wear Is the origina...

Страница 251: ...See ADF pick roller removal on page 710 Does the problem remain Go to step 7 The problem is solved Step 7 Check the condition of the ADF feed belt Is the feed belt free from excess wear contamination and damage Go to step 9 Go to step 8 Step 8 Clean or replace the feed belt See ADF feed belt removal on page 710 Does the problem remain Go to step 9 The problem is solved Step 9 Check the condition o...

Страница 252: ...lved Step 14 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Motor tests ADF transport b Touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 16 The problem is solved Step 16 Replace the motor Does the problem remain Go to step 17 The problem is solved Ste...

Страница 253: ... paper path for paper fragments and contaminations such as pieces of tape paper clips and staples Is the paper path free of obstructions and contaminations Go to step 5 Go to step 4 Step 4 Remove the obstructions and contaminations Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Scanner diagnostics Sensor tests b Find the sensor A...

Страница 254: ... 11 Load an undamaged document into the ADF tray and then perform a copy job Does the problem remain Go to step 12 The problem is solved Step 12 Replace the ADF controller board Does the problem remain Contact the next level of support The problem is solved 288 289 paper jams 288 289 paper jam messages Error code Description Action 288 10 Jam is detected at the sensor ADF multi feed detect See Sen...

Страница 255: ...tep 3 Check the ADF paper path for paper fragments and contaminations such as pieces of tape paper clips and staples Is the paper path free of obstructions and contaminations Go to step 5 Go to step 4 Step 4 Remove the obstructions and contaminations Does the problem remain Go to step 5 The problem is solved Step 5 Check the condition of the ADF feed belt Is the feed belt free from excess wear con...

Страница 256: ...cables for proper connection and then reseat if necessary Does the problem remain Go to step 2 The problem is solved Step 2 Check the HDMI cables for proper connection and then reseat if necessary Does the problem remain Go to step 3 The problem is solved Step 3 Load an undamaged document into the ADF tray and then perform a copy job Does the problem remain Contact the next level of support The pr...

Страница 257: ...per jams 400 403 paper jam messages Error code Description Action 400 11 Paper remains detected at the sensor 1 HPT transport after the printer is turned on See Sensor HPT transport jam service check on page 258 400 13 Paper never arrived at the sensor 1 HPT transport 400 15 Paper never cleared the sensor 1 HPT transport 401 11 Paper remains detected at the sensor 2 HPT transport after the printer...

Страница 258: ...Enter the Diagnostics menu and then touch Output bin quick feed d Select a bin and test type and then start the test Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Horizontal paper transport b Find the sensor Transport Does the sensor status change while toggling the sensor Go to step 5 Go t...

Страница 259: ... removal on page 885 Does the problem remain Go to step 9 The problem is solved Step 9 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests b Find the motor HPT transport and fan and then touch Start Does the motor run Go to step 12 Go to step 10 Step 10 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed an...

Страница 260: ... installed and free of damage Go to step 18 Go to step 17 Step 17 Reinstall or replace the belts See HPT transport belts removal on page 871 Does the problem remain Go to step 18 The problem is solved Step 18 Check the HPT front transport belt gear for wear and damage Is the gear free of wear and damage Go to step 20 Go to step 19 Step 19 Replace the gear See HPT front transport belt gear removal ...

Страница 261: ...he problem remain Go to step 26 The problem is solved Step 26 Reseat the HPT controller board cables and then check the cables for damage Are the cables free of damage Go to step 28 Go to step 27 Step 27 Replace the cables See HPT controller board removal on page 870 Does the problem remain Go to step 28 The problem is solved Step 28 Reset the printer Does the problem remain Go to step 29 The prob...

Страница 262: ...us change while toggling the sensor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor and actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor HPU entrance removal on page 897 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the D...

Страница 263: ... of damage Go to step 12 Go to step 11 Step 11 Replace the gear See HPT transport gears removal on page 881 Does the problem remain Go to step 12 The problem is solved Step 12 Check the HPT transport gear for wear and damage Is the gear properly installed and free of damage Go to step 14 Go to step 13 Step 13 Replace the gear See HPT transport gears removal on page 881 Does the problem remain Go t...

Страница 264: ...ved Step 20 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Horizontal paper transport b Find the sensor HPU Does the sensor status change while toggling the sensor Go to step 23 Go to step 21 Step 21 Reseat the sensor cable and then check the sensor and actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 23 G...

Страница 265: ...n page 875 Does the problem remain Go to step 28 The problem is solved Step 28 Check the HPT alignment rollers for misalignment wear damage and contamination Are the rollers properly installed and free of wear damage and contamination Go to step 30 Go to step 29 Step 29 Reinstall or replace the rollers See HPT alignment rollers removal on page 899 Does the problem remain Go to step 30 The problem ...

Страница 266: ... Go to step 35 Step 35 Replace the cables See HPT controller board removal on page 870 Does the problem remain Go to step 36 The problem is solved Step 36 Replace the controller board See HPT controller board removal on page 870 Does the problem remain Go to step 37 The problem is solved Step 37 Replace the HPT Does the problem remain Contact the next level of support The problem is solved 41y pap...

Страница 267: ...page 257 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 Check the mailbox jam door and its rollers for misalignment and damage Is the door properly installed and free of damage Go to step 4 Go to step 3 Step 3 Reinstall or replace the mailbox jam door See Mailbox jam door rem...

Страница 268: ...igate to Output device diagnostics Motor tests Mailbox Mailbox position diverter b Touch Start Does the motor run Go to step 12 Go to step 10 Step 10 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 12 Go to step 11 Step 11 Reinstall or replace the motor See Motor mailbox diverter removal on page 1205 Does the...

Страница 269: ... page 1207 Does the problem remain Go to step 18 The problem is solved Step 18 Replace the mailbox Does the problem remain Contact the next level of support The problem is solved Mailbox transport jam service check Action Yes No Step 1 a Check the mailbox for proper installation and then check its paper path See Procedure before starting the mailbox service checks on page 257 b Enter the Diagnosti...

Страница 270: ...e 1204 Does the problem remain Go to step 7 The problem is solved Step 7 Check the mailbox diverters and bottom diverter spring for misalignment and damage Are the diverters free of damage Go to step 9 Go to step 8 Step 8 Reinstall or replace the mailbox diverters See Mailbox diverter removal on page 1216 Does the problem remain Go to step 9 The problem is solved Step 9 Check the mailbox bin full ...

Страница 271: ...wear and damage Are the rollers free of damage Go to step 15 Go to step 25 Step 15 Check the mailbox drive gears for misalignment and damage Are the gears properly installed and free of damage Go to step 17 Go to step 16 Step 16 Reinstall or replace the mailbox drive gears See Mailbox drive gears removal on page 1233 Does the problem remain Go to step 17 The problem is solved Step 17 Check the mai...

Страница 272: ... the cable free of damage Go to step 23 Go to step 22 Step 22 Replace the mailbox interface cable See Mailbox interface cable removal on page 1210 Does the problem remain Go to step 23 The problem is solved Step 23 Reseat all connectors on the mailbox controller board and then reset the printer Does the problem remain Go to step 24 The problem is solved Step 24 Replace the mailbox controller board...

Страница 273: ... motor staple finisher transport fails to achieve expected speed 420 55 The motor staple finisher transport runs too fast 421 13 The sensor staple finisher front tamper home was not covered at the specified time See Sensor staple finisher front tamper home jam service check on page 293 421 15 The sensor staple finisher front tamper home was not cleared within the specified time 422 13 The sensor staple fi...

Страница 274: ... motor staple finisher aligner paddle runs too fast 428 13 The staple head fails to reach home at the specified time See Staples Low 83 service check on page 568 428 15 The staple head fails to leave home at the specified time 429 11 The media remains detected by the sensor staple finisher staple unit paper present after power on See Staple finisher stapler throat jam service check on page 290 429 13 T...

Страница 275: ...See Staple finisher entrance paper guide removal on page 844 Does the problem remain Go to step 5 The problem is solved Step 5 a Check the staple finisher jam access door for proper installation and damage and replace if necessary See Staple finisher jam access door removal on page 791 b Make sure that the door is properly closed Does the problem remain Go to step 6 The problem is solved Step 6 Check...

Страница 276: ...roller for wear or damage and replace if necessary See Staple finisher compiler feed roller removal on page 834 c Manually turn the roller and make sure that the compiler feed idler rolls with the roller Does the problem remain Go to step 12 The problem is solved Step 12 a Check the compiler feed idler for proper installation and damage and replace if necessary See Staple finisher compiler feed idle...

Страница 277: ...moval on page 814 b Check the gears for proper alignment and installation c Check the actuator for damage and replace if necessary Does the problem remain Go to step 17 The problem is solved Step 17 Reseat all cable connectors in the staple finisher controller board and then reset the printer Does the problem remain Go to step 18 The problem is solved Step 18 Replace the controller board See Staple...

Страница 278: ... step 6 The problem is solved Step 6 a Move the tampers from the side to the center and then clear the area of any obstructions b Check the tampers for proper installation and damage Are the tampers properly installed and free of damage Go to step 8 Go to step 7 Step 7 Reinstall or replace the tampers See Staple finisher tamper removal on page 829 Does the problem remain Go to step 8 The problem is...

Страница 279: ...4 Check the compiler feed roller for proper installation and damage Manually turn the roller and make sure that the compiler feed idler rolls with the roller Is the roller properly installed and free of damage Go to step 16 Go to step 15 Step 15 Reinstall or replace the roller See Staple finisher compiler feed roller removal on page 834 Does the problem remain Go to step 16 The problem is solved St...

Страница 280: ...he motor for proper installation and damage Make sure to reseat the motor connector on both ends Is the motor properly installed and free of damage Go to step 23 Go to step 22 Step 22 Reinstall or replace the motor See Motor staple finisher aligner paddle removal on page 812 Does the problem remain Go to step 23 The problem is solved Step 23 a Enter the Diagnostics menu and then navigate to Output ...

Страница 281: ...ch Start Does the motor run Go to step 30 Go to step 28 Step 28 Check the motor for proper installation and damage Is the motor properly installed and free of damage Go to step 30 Go to step 29 Step 29 Reinstall or replace the motor See Motor staple finisher upper exit roller removal on page 799 Does the problem remain Go to step 30 The problem is solved Step 30 a Enter the Diagnostics menu and the...

Страница 282: ...ar upper exit roller position gears and lever for proper installation and damage and replace if necessary See Staple finisher rear upper position exit roller gears removal on page 800 b Check if the roller goes up and down after moving the gears Does the problem remain Go to step 35 The problem is solved Step 35 a Check the staple finisher upper exit roller for proper installation and damage and rep...

Страница 283: ...ars removal on page 817 Does the problem remain Go to step 43 The problem is solved Step 43 Check the exit roller belts for proper installation and damage Are the belts properly installed or free of damage Go to step 45 Go to step 44 Step 44 Reinstall or replace the belts See Staple finisher exit roller belts removal on page 821 Does the problem remain Go to step 45 The problem is solved Step 45 Re...

Страница 284: ...step 3 Step 3 a Check the motor staple finisher rear tamper for proper installation and damage and replace if necessary See Motor staple finisher tamper removal on page 825 b Reseat the connector on both ends Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Staple Finisher Tamper sensors b Find ...

Страница 285: ...9 a Check the rear tamper belt for proper installation and damage and replace if necessary See Staple finisher tamper belts removal on page 827 b Check the spring for proper installation c Check the belt for proper alignment Does the problem remain Go to step 10 The problem is solved Step 10 Check the tamper gears for proper installation and damage and replace if necessary Does the problem remain G...

Страница 286: ...The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests b Find the motor Aligner paddle and then touch Start Does the motor run Go to 6 Go to step 5 Step 5 Check the motor staple finisher rear tamper home for proper installation and damage and replace if necessary See Motor staple finisher aligner paddle removal on page 812 Does the proble...

Страница 287: ...n page 790 Does the problem remain Contact the next level of support The problem is solved Staple finisher bin clamp jam service check Action Yes No Step 1 a Clear the staple finisher bin b Clear the paper path of any obstruction c Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor test...

Страница 288: ...ple finisher bin arms for damage and replace if necessary See Staple finisher bin clamp assembly removal on page 846 b Clear the bin arms of any obstructions c Check the bin arms for proper installation and alignment d Manually actuate the arm to check for proper function Does the problem remain Go to step 8 The problem is solved Step 8 a Check the staple finisher bin for damage and replace if necess...

Страница 289: ...roblem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Staple Finisher Compile and staple section b Find the sensor Decurl Does the sensor status change while toggling the sensor Go to step 4 Go to step 3 Step 3 a Check the sensor staple finisher decurl for proper installation and damage and replace if necessary See Sensor staple finisher dec...

Страница 290: ... reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Replace the controller board See Staple finisher controller board removal on page 790 Does the problem remain Contact the next level of support The problem is solved Staple finisher stapler throat jam service check Action Yes No Step 1 a Clear the paper path of any jams or obstructions b Reset the printer and then r...

Страница 291: ... installation and damage and replace if necessary See Sensor staple finisher upper exit roller removal on page 816 b Reseat the connector on both ends Does the problem remain Go to step 6 The problem is solved Step 6 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests b Find the motor Exit assembly and then touch Start Does the motor run Go to step 8 Go to step 7...

Страница 292: ... Lift the gear to check if the actuator covers the sensor Does the problem remain Go to step 11 The problem is solved Step 11 a Check the staple finisher rear upper exit roller position gears and lever for proper installation and damage and replace if necessary See Staple finisher rear upper position exit roller gears removal on page 800 b Check if the roller goes up and down after moving the gears ...

Страница 293: ...le finisher front tamper home within the specified time 439 19 Page ID mismatch See Staple finisher engine error service check on page 295 Sensor staple finisher front tamper home jam service check Action Yes No Step 1 a Clear the following areas of any jams or obstructions Jam door Finisher bin Paper path Staple finisher tamper area b Move the tampers from one side to another and then back to the orig...

Страница 294: ... tamper position removal on page 825 b Reseat the connector on both ends of the sensor Does the problem remain Go to step 6 The problem is solved Step 6 Check the cables for cuts or damage and replace if necessary Does the problem remain Go to step 7 The problem is solved Step 7 a Move the tampers from one side to another and then make sure that the tamper area is free from any obstructions b Chec...

Страница 295: ...s in the staple finisher controller board and then reset the printer Does the problem remain Go to step 12 The problem is solved Step 12 Replace the controller board See Staple finisher controller board removal on page 790 Does the problem remain Contact the next level of support The problem is solved Staple finisher engine error service check Action Yes No Step 1 a Clear the paper path of any jams o...

Страница 296: ...llation and damage Is the sensor and the flag properly installed or free of damage Go to step 8 Go to step 7 Step 7 Reinstall or replace the sensor and the flag See Sensor staple finisher transport removal on page 864 Does the problem remain Go to step 8 The problem is solved Step 8 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests b Find the motor Aligner paddle...

Страница 297: ...enu and then navigate to Output device diagnostics Motor tests b Find the motor Upper exit and then touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Check the motor for proper installation and damage Is the motor properly installed or free of damage Go to step 17 Go to step 16 Step 16 Reinstall or replace the motor See Motor staple finisher upper exit roller removal on page 799 Do...

Страница 298: ... and replace if necessary Does the problem remain Go to step 23 The problem is solved Step 23 Reseat all cable connectors in the staple finisher controller board and then reset the printer Does the problem remain Go to step 24 The problem is solved Step 24 Replace the controller board See Staple finisher controller board removal on page 790 Does the problem remain Contact the next level of support T...

Страница 299: ...r transport 1 453 25 Paper never cleared the sensor staging outer transport 1 454 21 Paper remains detected at the sensor staging outer transport 2 after the printer is turned on See Staging outer transport 2 jam service check on page 318 454 23 Paper did not reach the sensor staging outer transport 2 454 25 Paper never cleared the sensor staging outer transport 2 455 21 Paper remains detected at ...

Страница 300: ...ck the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finish...

Страница 301: ...then navigate to Output device diagnostics Motor tests Finisher Mid transport b Touch Start Does the motor run Go to step 11 Go to step 9 Step 9 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 11 Go to step 10 Step 10 Reinstall or replace the motor See Motor mid transport removal on page 1001 Does the problem...

Страница 302: ...diverter 1 changes Does diverter 1 change position Go to step 18 Go to step 17 Step 17 Reinstall or replace diverter 1 See Mid transport diverter 1 removal on page 1052 Does the problem remain Go to step 18 The problem is solved Step 18 Check the mid transport roller for contamination wear and damage Is the roller free of damage Go to step 20 Go to step 19 Step 19 Replace the roller Does the probl...

Страница 303: ...es are properly routed and then reset the printer Does the problem remain Go to step 26 The problem is solved Step 26 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved MSHPF standard bin exit jam service check Action Yes No Step 1 a Check the MSHPF for proper installation and then check ...

Страница 304: ...Sensor MSHPF standard bin exit removal on page 1061 Does the problem remain Go to step 7 The problem is solved Step 7 Check the MSHPF standard bin bail for misalignment and damage Is the bin bail properly installed and free of damage Go to step 9 Go to step 8 Step 8 Reinstall or replace the standard bin bail Does the problem remain Go to step 9 The problem is solved Step 9 Check the MSHPF standard...

Страница 305: ... Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Standard bin offset b Touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 17 Go to step 16 Step 16 Reinstall or replace the motor Does the problem rema...

Страница 306: ... for misalignment and damage Is diverter 1 properly installed and free of damage Go to step 22 Go to step 23 Step 22 Turn the mid transport diverter gear and check if the position of diverter 1 changes Does diverter 1 change position Go to step 24 Go to step 23 Step 23 Reinstall or replace diverter 1 See Mid transport diverter 1 removal on page 1052 Does the problem remain Go to step 24 The proble...

Страница 307: ... sure that the cables are properly routed Does the problem remain Go to step 30 The problem is solved Step 30 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 31 The problem is solved Step 31 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 33 Go to step 32 Step 32 Replace the cable Do...

Страница 308: ...navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Staging entrance Does the sensor status change while toggling the sensor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor and its actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See ...

Страница 309: ...ics menu and then navigate to Output device diagnostics Motor tests Finisher Staging diverter b Touch Start Does the motor run Go to step 13 Go to step 11 Step 11 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 13 Go to step 12 Step 12 Reinstall or replace the motor Does the problem remain Go to step 13 The p...

Страница 310: ...emain Go to step 19 The problem is solved Step 19 Check the MSHPF standard bin exit belt for misalignment and damage Note Make sure that there are no other parts interfering with the movement of the belt Is the belt properly installed and free of damage Go to step 21 Go to step 20 Step 20 Reinstall or replace the belt See MSHPF standard bin exit belt removal on page 996 Does the problem remain Go ...

Страница 311: ...2 properly installed and free of damage Go to step 27 Go to step 28 Step 27 Turn the mid transport diverter gear and check if the position of diverter 2 changes Does diverter 2 change position Go to step 29 Go to step 28 Step 28 Reinstall or replace diverter 2 See Mid transport diverter 2 removal on page 1058 Does the problem remain Go to step 29 The problem is solved Step 29 Check the pulley gear...

Страница 312: ...Does the problem remain Go to step 35 The problem is solved Step 35 Check the roller J2 for contamination wear and damage Is the roller free of damage Go to step 36 Go to step 37 Step 36 Check the roller J2 for misalignment Is the roller properly installed Go to step 38 Go to step 37 Step 37 Reinstall or replace the roller Does the problem remain Go to step 38 The problem is solved Step 38 Check t...

Страница 313: ...Staging outer transport 1 jam service check Action Yes No Step 1 a Check the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 Check door J3 for misalig...

Страница 314: ... 7 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Staging outer and inner transport b Touch Start Does the motor run Go to step 10 Go to step 8 Step 8 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 10 Go to step 9 Step 9 Reinstall or replace the motor See Mot...

Страница 315: ...inisher Mid transport b Touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 17 Go to step 16 Step 16 Reinstall or replace the motor See Motor mid transport removal on page 1001 Does the problem remain Go to step 17 The problem is solved Step 17 Ch...

Страница 316: ... properly installed Go to step 24 Go to step 23 Step 23 Reinstall or replace the roller Does the problem remain Go to step 24 The problem is solved Step 24 Check the door N guide for misalignment and damage Check the door guide for wear damage and contamination Check the door guide for missing rollers Check the door guide hinges for proper installation Check if door N can properly close Is the doo...

Страница 317: ... board removal on page 1005 Does the problem remain Go to step 31 The problem is solved Step 31 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 33 Go to step 32 Step 32 Replace the cable Does the problem remain Go to step 33 The problem is solved Step 33 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly rout...

Страница 318: ...ep 4 Go to step 3 Step 3 Reinstall or replace the door Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Outer transport 2 Does the sensor status change while toggling the sensor Go to step 7 Go to step 5 Step 5 Reseat the sensor cable and then check the sensor and it...

Страница 319: ...tep 12 Go to step 11 Step 11 Reinstall or replace the belt See Staging outer transport belt removal on page 969 Does the problem remain Go to step 12 The problem is solved Step 12 Check the pulley gears for misalignment and damage Are the pulley gears properly installed and free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the pulley gear Does the problem remain Go to step 14...

Страница 320: ...solved Step 20 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 21 The problem is solved Step 21 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 23 Go to step 22 Step 22 Replace the cable Does the problem remain Go to step 23 The problem is solved Step 23 a Reseat all connectors on th...

Страница 321: ...properly close Is the door properly installed and free of damage Go to step 4 Go to step 3 Step 3 Reinstall or replace the door Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Inner transport 1 Does the sensor status change while toggling the sensor Go to step 7 Go ...

Страница 322: ...ck the staging transport gears for misalignment and damage Are the gears properly installed and free of damage Go to step 12 Go to step 11 Step 11 Reinstall or replace the gear See Staging transport gears removal on page 986 Does the problem remain Go to step 12 The problem is solved Step 12 Check the pulley gears for misalignment and damage Are the pulley gears properly installed and free of dama...

Страница 323: ...ts actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 20 Go to step 19 Step 19 Reinstall or replace the sensor See Sensor staging diverter removal on page 975 Does the problem remain Go to step 20 The problem is solved Step 20 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Staging diverter b Touch St...

Страница 324: ...eck the roller J2 for contamination wear and damage Is the roller free of damage Go to step 26 Go to step 27 Step 26 Check the roller for misalignment Is the roller properly installed Go to step 28 Go to step 27 Step 27 Reinstall or replace the roller Does the problem remain Go to step 28 The problem is solved Step 28 Check the staging inner transport rollers for contamination wear and damage Is t...

Страница 325: ... is solved Step 35 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain Go to step 36 The problem is solved Step 36 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved Staging inner transpor...

Страница 326: ...ile toggling the sensor Go to step 7 Go to step 5 Step 5 Reseat the sensor cable and then check the sensor and its actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 7 Go to step 6 Step 6 Reinstall or replace the sensor See Sensor staging inner transport 2 removal on page 1183 Does the problem remain Go to step 7 The problem is solved Step 7 a Enter...

Страница 327: ...lignment and damage Are the pulley gears properly installed and free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the pulley gear Does the problem remain Go to step 14 The problem is solved Step 14 Check the staging transport gears for misalignment and damage Are the gears properly installed and free of damage Go to step 16 Go to step 15 Step 15 Reinstall or replace the gear ...

Страница 328: ...o to step 21 The problem is solved Step 21 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 23 Go to step 22 Step 22 Replace the cable Does the problem remain Go to step 23 The problem is solved Step 23 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain...

Страница 329: ...nsor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor compiler paper present removal on page 1156 Does the problem remain Go to step 5 The problem is solved Step 5 Check the compiler exit rollers for contaminat...

Страница 330: ...cs menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Compiler paddle Does the sensor status change while toggling the sensor Go to step 14 Go to step 12 Step 12 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the sensor...

Страница 331: ...or for misalignment and damage Is the sensor properly installed and free of damage Go to step 20 Go to step 19 Step 19 Reinstall or replace the sensor See Sensor compiler exit cam removal on page 1136 Does the problem remain Go to step 20 The problem is solved Step 20 Check the compiler paddle and exit drive for proper installation Check all of the components for misalignment Reseat the cables Mak...

Страница 332: ...p 26 The problem is solved Step 26 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Compiler stack height Does the sensor status change while toggling the sensor Go to step 29 Go to step 27 Step 27 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to...

Страница 333: ...y installed Go to step 33 Go to step 34 Step 33 Check the stack height assembly for damage Is the assembly free of damage Go to step 35 Go to step 34 Step 34 Reinstall or replace the assembly See Stack height assembly removal on page 1135 Does the problem remain Go to step 35 The problem is solved Step 35 Check the stapler bin lower exit roller for contamination wear and damage Is the roller free ...

Страница 334: ...damage Go to step 42 Go to step 41 Step 41 Reinstall or replace the pulley gear Does the problem remain Go to step 42 The problem is solved Step 42 Check the compiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 43 The problem is solved Step 43 Replace the interface board See Compiler interface ...

Страница 335: ...s on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Staple unit paper present Does the sensor status change while toggling the sensor Go to step 5 Go t...

Страница 336: ...ests Finisher b Perform all the motor tests involving the staple unit position Does the motor run Go to step 26 Go to step 9 Step 9 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 11 Go to step 10 Step 10 Reinstall or replace the motor See Motor staple unit carriage removal on page 1167 Does the problem remai...

Страница 337: ...unit properly installed Go to step 18 Go to step 17 Step 17 Reinstall or replace the staple unit See MSHPF staple unit removal on page 955 Does the problem remain Go to step 18 The problem is solved Step 18 Check the MSHPF staple unit carriage and its cables for damage Is the carriage free of damage Go to step 19 Go to step 20 Step 19 Check the MSHPF staple unit carriage for proper installation Ch...

Страница 338: ...lignment and damage Is the carriage rail properly installed and free of damage Go to step 26 Go to step 25 Step 25 Reinstall or replace the carriage rail Does the problem remain Go to step 26 The problem is solved Step 26 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Paddle b Touch Start Does the motor run Go to step 29 Go to step 27 Step 27 Resea...

Страница 339: ... Step 32 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Compiler exit cam b Touch Start Does the motor run Go to step 35 Go to step 33 Step 33 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 35 Go to step 34 Step 34 Reinstall or replace the motor See Motor com...

Страница 340: ... installed Go to step 41 Go to step 40 Step 40 Reinstall or replace the roller See Compiler exit roller removal on page 1142 Does the problem remain Go to step 41 The problem is solved Step 41 Check the compiler paddle and exit drive for proper installation Check all of the components for misalignment Reseat the cables Make sure that the cables are properly routed Is the paddle and exit drive prop...

Страница 341: ...pler bin lower exit roller for contamination wear and damage Is the roller free of damage Go to step 47 Go to step 48 Step 47 Check the roller for misalignment Is the roller properly installed Go to step 49 Go to step 48 Step 48 Reinstall or replace the roller See Stapler bin lower exit roller removal on page 1158 Does the problem remain Go to step 49 The problem is solved Step 49 a Enter the Diag...

Страница 342: ...ensor See Sensor MSHPF bin clamp home removal on page 1157 Does the problem remain Go to step 55 The problem is solved Step 55 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Stapler bin clamp b Touch Start Does the motor run Go to step 58 Go to step 56 Step 56 Reseat the motor cable and then check the motor for misalignment and damage Is the motor ...

Страница 343: ...nterface board See Compiler interface board removal on page 1132 Does the problem remain Go to step 63 The problem is solved Step 63 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 65 Go to step 64 Step 64 Replace the cable Does the problem remain Go to step 65 The problem is solved Step 65 a Reseat all connectors on the MSHPF controller board b Make s...

Страница 344: ...or compiler paddle ran too slow See Compiler paddle and exit failure service check on page 508 464 65 The motor compiler paddle ran too fast 465 23 The compiler exit cam did not reach the sensor compiler exit cam See Compiler exit cam jam service check on page 347 465 25 The compiler exit cam never cleared the sensor compiler exit cam 466 23 The stack height actuator did not reach the sensor compi...

Страница 345: ...tep 3 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor offset roller removal on page 1019 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests...

Страница 346: ...problem remain Go to step 11 The problem is solved Step 11 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 12 The problem is solved Step 12 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 14 Go to step 13 Step 13 Replace the cable Does the problem remain Go to step 14 The problem is ...

Страница 347: ...ment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the motor See Motor compiler paddle removal on page 1143 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Compiler paddle Does the sensor status c...

Страница 348: ...ut device diagnostics Sensor tests Finisher b Find the sensor Compiler exit cam Does the sensor status change while toggling the sensor Go to step 14 Go to step 12 Step 12 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the sensor See Sensor compiler exit cam r...

Страница 349: ...lers for misalignment Are the rollers properly installed Go to step 20 Go to step 19 Step 19 Reinstall or replace the roller See Compiler exit roller removal on page 1142 Does the problem remain Go to step 20 The problem is solved Step 20 Check the stapler bin lower exit belt for misalignment and damage Note Make sure that there are no other parts interfering with the movement of the belt Is the b...

Страница 350: ...ee Compiler interface board removal on page 1132 Does the problem remain Go to step 27 The problem is solved Step 27 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 29 Go to step 28 Step 28 Replace the cable Does the problem remain Go to step 29 The problem is solved Step 29 a Reseat all connectors on the MSHPF controller board b Make sure that the cab...

Страница 351: ...le and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor compiler stack height removal on page 1134 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Compiler ...

Страница 352: ...mpiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 12 The problem is solved Step 12 Replace the interface board See Compiler interface board removal on page 1132 Does the problem remain Go to step 13 The problem is solved Step 13 Check the interface board cables for cuts and damage Are the cabl...

Страница 353: ...ed Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Front tamper Does the sensor status change while toggling the sensor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall...

Страница 354: ...einstall or replace the belt See MSHPF tamper belt removal on page 1125 Does the problem remain Go to step 10 The problem is solved Step 10 Check the tamper pulley gears for misalignment and damage Are the pulley gears properly installed and free of damage Go to step 12 Go to step 11 Step 11 Reinstall or replace the pulley gear Does the problem remain Go to step 12 The problem is solved Step 12 Ch...

Страница 355: ...lved Step 18 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain Go to step 19 The problem is solved Step 19 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved MSHPF rear tamper jam servic...

Страница 356: ...5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Front and rear tamper b Touch Start Does the motor run Go to step 8 Go to step 6 Step 6 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 8 Go to step 7 Step 7 Reinstall or replace the motor See Motor MSHPF rear t...

Страница 357: ...d free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the tamper See MSHPF tampers removal on page 1128 Does the problem remain Go to step 14 The problem is solved Step 14 Check the compiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 15 The problem is solved Step 15 Replace...

Страница 358: ...cleared the sensor MSHPF bin clamp 471 23 Mid transport diverter 1 did not reach the sensor mid transport diverter 1 See Mid transport diverter 1 jam service check on page 362 471 25 Mid transport diverter 1 never cleared the sensor mid transport diverter 1 473 23 The staging diverter did not reach the sensor staging diverter See Staging diverter jam service check on page 364 473 25 The staging di...

Страница 359: ...per path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Bin clamp Does the sensor status chan...

Страница 360: ... gears for misalignment and damage Are the pulley gears properly installed and free of damage Go to step 10 Go to step 9 Step 9 Reinstall or replace the gear See Compiler gears removal on page 1149 Does the problem remain Go to step 10 The problem is solved Step 10 Check the MSHPF compiler tray and its spring for proper installation Is the compiler tray properly installed Go to step 11 Go to step ...

Страница 361: ...ed Step 17 Replace the interface board See Compiler interface board removal on page 1132 Does the problem remain Go to step 18 The problem is solved Step 18 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 20 Go to step 19 Step 19 Replace the cable Does the problem remain Go to step 20 The problem is solved Step 20 a Reseat all connectors on the MSHPF c...

Страница 362: ...nd then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor mid transport diverter 1 removal on page 1033 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Diverter m...

Страница 363: ...ar and check if the position of diverter 1 changes Does diverter 1 change position Go to step 13 Go to step 12 Step 12 Reinstall or replace diverter 1 See Mid transport diverter 1 removal on page 1052 Does the problem remain Go to step 13 The problem is solved Step 13 Check mid transport diverter 2 and its fingers and spring for misalignment and damage Is diverter 2 properly installed and free of d...

Страница 364: ...is solved Step 20 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain Go to step 21 The problem is solved Step 21 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved Staging diverter jam se...

Страница 365: ... menu and then navigate to Output device diagnostics Motor tests Finisher Staging diverter b Touch Start Does the motor run Go to step 8 Go to step 6 Step 6 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 8 Go to step 7 Step 7 Reinstall or replace the motor See Motor staging diverter removal on page 973 Does ...

Страница 366: ... Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 14 The problem is solved Step 14 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 15 The problem is solved Step 15 Check the interface board cables for cuts and damage Are the cables free of damage Go to ...

Страница 367: ...avigate to Output device diagnostics Motor tests Finisher Standard bin elevator b Touch Start Does the motor run Go to step 5 Go to step 3 Step 3 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the motor See Motor standard bin elevator removal on page 1013 Does the p...

Страница 368: ... 1 Does the sensor status change while toggling the sensor Go to step 13 Go to step 11 Step 11 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 13 Go to step 12 Step 12 Reinstall or replace the sensor See Sensor standard bin stack upper limit removal on page 1011 Does the problem remain Go to step 13 The pr...

Страница 369: ...oblem remain Go to step 19 The problem is solved Step 19 Reinstall or replace the bin Does the problem remain Go to step 20 The problem is solved Step 20 Check the standard bin elevator gear for misalignment and damage Is the gear properly installed and free of damage Go to step 22 Go to step 21 Step 21 Reinstall or replace the gear Does the problem remain Go to step 22 The problem is solved Step ...

Страница 370: ...to step 28 Go to step 27 Step 27 Reinstall or replace the pulley gear Does the problem remain Go to step 28 The problem is solved Step 28 Check the mid transport interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 29 The problem is solved Step 29 Replace the interface board See Mid transport interface ...

Страница 371: ...o step 35 The problem is solved Step 35 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved Stapler bin stack jam service check Action Yes No Step 1 a Check the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b ...

Страница 372: ... is solved Step 7 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Stapler bin lower limit Does the sensor status change while toggling the sensor Go to step 10 Go to step 8 Step 8 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 10 Go to st...

Страница 373: ... then check the sensor and its actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 16 Go to step 15 Step 15 Reinstall or replace the sensor Does the problem remain Go to step 16 The problem is solved Step 16 Check the MSHPF stapler bin for misalignment and damage Note Make sure that the shaft aligns with the gear Is the bin properly installed and fre...

Страница 374: ... Does the problem remain Go to step 24 The problem is solved Step 24 Check the stapler bin elevator belt holder for misalignment and damage Note Make sure that the elevator belt is properly engaged with the holder Is the belt properly installed and free of damage Go to step 26 Go to step 25 Step 25 Reinstall or replace the belt holder Does the problem remain Go to step 26 The problem is solved Ste...

Страница 375: ...heck the MSHPF stapler bin assembly for misalignment and damage Note Check the cables for damage and make sure that they are properly routed Is the bin assembly properly installed and free of damage Go to step 34 Go to step 33 Step 33 Reinstall or replace the bin assembly See Stapler bin assembly removal on page 1176 Does the problem remain Go to step 34 The problem is solved Step 34 a Reseat all ...

Страница 376: ...k Action Yes No Step 1 a Check the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 Check the MSHPF staple cartridge door for misalignment and damage N...

Страница 377: ...ock cable for proper connection Reseat the cable Make sure that the cable is properly routed Does the problem remain Go to step 8 The problem is solved Step 8 Check the cable for cuts and damage Is the cable free of damage Go to step 10 Go to step 9 Step 9 Replace the cable Does the problem remain Go to step 10 The problem is solved Step 10 a Remove the staple cartridge holder and then check for s...

Страница 378: ... b Find the sensor Staple unit position Does the sensor status change while toggling the sensor Go to step 18 Go to step 16 Step 16 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 18 Go to step 17 Step 17 Reinstall or replace the sensor See Sensor MSHPF staple unit position removal on page 947 Does the pro...

Страница 379: ...ce the motor See Motor staple unit carriage removal on page 1167 Does the problem remain Go to step 24 The problem is solved Step 24 Check the staple carriage belt for misalignment and damage Note Make sure that there are no other parts interfering with the movement of the belt Is the belt properly installed and free of damage Go to step 26 Go to step 25 Step 25 Reinstall or replace the belt See S...

Страница 380: ...problem remain Go to step 32 The problem is solved Step 32 Check the MSHPF staple unit carriage and its cables for damage Is the carriage free of damage Go to step 33 Go to step 34 Step 33 Check the MSHPF staple unit carriage for proper installation Check the staple unit carriage for misalignment Reseat the staple unit cable Is the staple unit carriage properly installed Go to step 35 Go to step 3...

Страница 381: ...interface board See Compiler interface board removal on page 1132 Does the problem remain Go to step 40 The problem is solved Step 40 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 42 Go to step 41 Step 41 Replace the cable Does the problem remain Go to step 42 The problem is solved Step 42 a Reseat all connectors on the MSHPF controller board b Make ...

Страница 382: ... misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor staging entrance removal on page 1078 Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Outer transport 1 Does the ...

Страница 383: ...oes the sensor status change while toggling the sensor Go to step 14 Go to step 12 Step 12 Reseat the sensor cable and then check the sensor and its actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 14 Go to step 13 Step 13 Reinstall or replace the sensor See Sensor staging inner transport 1 removal on page 1182 Does the problem remain Go to step 1...

Страница 384: ...for misalignment and damage Check the belt tensioner for damage Check the retainer spring for proper installation Check if the belt is properly engaged with the belt tensioner Is the belt tensioner properly installed and free of damage Go to step 21 Go to step 20 Step 20 Reinstall or replace the belt tensioner See Compiler entrance belt tensioner removal on page 964 Does the problem remain Go to s...

Страница 385: ...g transport belts for misalignment and damage Note Make sure that there are no other parts interfering with the movement of the belts Are the belts properly installed and free of damage Go to step 29 Go to step 28 Step 28 Reinstall or replace the belt See Staging transport belts removal on page 990 Does the problem remain Go to step 29 The problem is solved Step 29 a Enter the Diagnostics menu and...

Страница 386: ...Step 34 Reinstall or replace the motor See Motor staging inner transport removal on page 982 Does the problem remain Go to step 35 The problem is solved Step 35 Check the staging transport gears for misalignment and damage Are the gears properly installed and free of damage Go to step 37 Go to step 36 Step 36 Reinstall or replace the gear See Staging transport gears removal on page 986 Does the pr...

Страница 387: ...terface board cables for cuts and damage Are the cables free of damage Go to step 43 Go to step 42 Step 42 Replace the cable Does the problem remain Go to step 43 The problem is solved Step 43 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain Go to step 44 The problem is solved Step 44 Replace th...

Страница 388: ...unit combo photoconductor unit or developer unit is non Lexmark 34 Incorrect paper size was detected See Mismatched paper size service check on page 390 35 The printer memory is insufficient to enable Resource Save See Insufficient memory service check on page 391 37 The printer memory is insufficient to do the job 38 The memory is full 39 The page is too complex to properly print See Complex page...

Страница 389: ...rvice check on page 403 84 A photoconductor unit end of life error was detected The photoconductor unit life is low nearly low or very low The photoconductor unit needs to be replaced See Cartridge or photoconductor error service check on page 389 85 A developer unit end of life error was detected The developer unit life is low nearly low or very low The developer unit needs to be replaced See Car...

Страница 390: ...ismatched paper size service check Action Yes No Step 1 a Make sure that the tray paper length and tray paper width guides are properly installed b Check the guides for wear or damage and replace if necessary Does the problem remain Go to step 2 The problem is solved Step 2 Check the paper width and paper length sensor actuators for damage and replace if necessary Does the problem remain Go to ste...

Страница 391: ...ure that the additional memory card is properly installed Does the problem remain Go to step 3 The problem is solved Step 3 Check the controller board pins for damage and replace if necessary See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Complex page service check Action Yes No Step 1 Reset the printer and then navigate to ...

Страница 392: ...m is solved Step 2 Make sure that the font is supported by the memory card Replace the memory card if necessary Does the problem remain Go to step 3 The problem is solved Step 3 Check the controller board pins for damage and replace if necessary See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Flash memory failure service chec...

Страница 393: ...Go to step 3 Go to step 2 Step 2 Navigate to Settings Print Job Accounting Log Near Full Level Make sure that the value is set to maximum Does the problem remain Go to step 3 The problem is solved Step 3 If applicable make sure that the optional memory card is supported Does the problem remain Go to step 4 The problem is solved Step 4 Check the controller board pins for damage and replace if neces...

Страница 394: ...is properly connected on both ends Does the problem remain Go to step 2 The problem is solved Step 2 If the network is wireless check the online status of the printer under Printers and Faxes on the host computer Delete all print jobs in the print queue Is the printer online and in Ready state Go to step 4 Go to step 3 Step 3 Change the printer status to online Does the problem remain Go to step 4...

Страница 395: ...is solved Step 11 Is the printer physically connected Ethernet cable to the network Go to step 12 Go to step 15 Step 12 Try using a different Ethernet cable Does the problem remain Go to step 13 The problem is solved Step 13 Have the network administrator check the network drop for activity Is the network drop functioning properly Go to step 14 Contact the network administrator Step 14 Replace the...

Страница 396: ... card Does the problem remain Go to step 21 The problem is solved Step 21 Replace the wireless card Does the problem remain Go to step 22 The problem is solved Step 22 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Unsupported internal option service check Action Yes No Step 1 If applicable make ...

Страница 397: ...ch Settings Network Ports and then make sure that the applicable port settings are enabled Does the problem remain Go to step 3 The problem is solved Step 3 If applicable make sure that the option card is supported Does the problem remain Go to step 4 The problem is solved Step 4 Check the controller board pins for damage and replace if necessary See Controller board removal on page 677 Does the p...

Страница 398: ... 5 The problem is solved Step 5 Check if the number of input options installed is allowed and remove the excess option Does the problem remain Go to step 6 The problem is solved Step 6 Check the controller board pins for damage and replace if necessary See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved MSHPF configuration error s...

Страница 399: ...hen check it for damage Check the cable for cuts Check the connector pins for damage Is the cable free of damage Go to step 7 Go to step 6 Step 6 Replace the cable See HPT autoconnect cable removal on page 891 Does the problem remain Go to step 7 The problem is solved Step 7 a Reseat the mid transport HPT interface cable b Make sure that the cable is properly routed Does the problem remain Go to s...

Страница 400: ...ble is properly routed Does the problem remain Go to step 14 The problem is solved Step 14 Check the cable and its pins for cuts and damage Is the cable free of damage Go to step 16 Go to step 15 Step 15 Replace the cable Does the problem remain Go to step 16 The problem is solved Step 16 a Reseat the mailbox interface cable b Make sure that the cable is properly routed Does the problem remain Go ...

Страница 401: ... 23 The problem is solved Step 23 Check the controller board for damage Is the controller board free of damage Go to step 25 Go to step 24 Step 24 Replace the controller board See Mailbox controller board removal on page 1207 Does the problem remain Go to step 25 The problem is solved Step 25 Reseat the MSHPF power supply cables and then check the power supply for proper installation Is the power ...

Страница 402: ...Damage Do not perform this step if the printer is on a Reseat the hardware option cables b Check the cables for damage and replace if necessary Does the problem remain Go to step 2 The problem is solved Step 2 Check the firmware version of the hardware option if it is supported by the engine firmware Update the firmware if necessary Note Contact the next level of support for the correct firmware versi...

Страница 403: ...properly installed b Check the cable for damage and replace if necessary Does the problem remain Go to step 4 The problem is solved Step 4 a Make sure that the hard disk is properly installed b Check the hard disk for damage and replace if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Check the controller board pins for damage and replace if necessary See Controller b...

Страница 404: ... the cartridge holder Note Remove the remaining partial slabs of staples so that only the full slabs remain Does the problem remain Go to step 4 The problem is solved Step 4 Check the MSHPF staple unit and its cable for damage Is the staple unit free of damage Go to step 5 Go to step 6 Step 5 Check the staple unit for proper installation Check the staple unit for misalignment Reseat the staple uni...

Страница 405: ...nterface board See Compiler interface board removal on page 1132 Does the problem remain Go to step 12 The problem is solved Step 12 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 14 Go to step 13 Step 13 Replace the cable Does the problem remain Go to step 14 The problem is solved Step 14 a Reseat all connectors on the MSHPF controller board b Make s...

Страница 406: ... is invalid 102 41 Tray 4 controller board ID is invalid 102 42 The input option type is invalid 102 50 Tray 5 product ID is invalid 102 51 Tray 5 controller board ID is invalid 102 52 The input option type is invalid Invalid input option type or ID is detected service check Action Yes No Step 1 a Make sure that the latest firmware is installed b Make sure that the options configuration is supported...

Страница 407: ...heet tray controller board removal on page 757 or 2200 sheet tray controller board removal on page 768 Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Contact the next level of support The problem is solved Weather station failure service check Action Yes No Step 1 Check the cable JWTHR1 on the controller board for proper connection Is th...

Страница 408: ... service check on page 409 110 21 No printhead power 5V when the laser servo started 110 31 Printhead error no first Hysnc was detected 110 32 Printhead error lost first Hysnc was detected 110 33 Printhead error lost first Hysnc was detected during servo 110 34 Printhead error mirror motor lost lock was detected 110 35 Printhead error mirror motor no first lock was detected 110 36 Printhead error mirr...

Страница 409: ...Go to step 6 Go to step 5 Step 5 Reseat the cables Does the problem remain Go to step 6 The problem is solved Step 6 Check the printhead cables for damage Are the cables free of damage Go to step 8 Go to step 7 Step 7 Replace the cables Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Replace the p...

Страница 410: ... 00 Fuser did not reach the required temperature during warmup See Fuser failure service check on page 413 121 02 Fuser went over the required temperature during EWC Line voltage detection 121 03 Fuser hardware and driver are mismatched 121 09 Fuser did not reach the required temperature for motors not applicable to standby mode 121 10 Fuser did not reach the required temperature during start of E...

Страница 411: ... main heater thermistor was detected See Fuser failure service check on page 413 121 72 Open fuser secondary heater thermistor was detected 121 73 Open fuser middle heater thermistor was detected 121 74 Open fuser edge thermistor was detected 121 81 Open fuser backup roll thermistor was detected 121 82 Open fuser second backup roll thermistor was detected 121 84 Non contact BUR sensor is missing 1...

Страница 412: ...rive gear properly turn Go to step 6 Go to step 5 Step 5 Replace the fuser See Fuser removal on page 606 Does the problem remain Go to step 6 The problem is solved Step 6 Check the controller board sockets JFIS1 and JFIP1 connections Are the cables properly connected Go to step 8 Go to step 7 Step 7 Reseat the cables Does the problem remain Go to step 8 The problem is solved Step 8 Check the motor...

Страница 413: ...controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Fuser failure service check Action Yes No Step 1 Check the fuser for proper installation Is the fuser properly installed Go to step 3 Go to step 2 Step 2 Reinstall the fuser Does the problem remain Go to step 3 The problem is solved Step 3 Remove the fuser and t...

Страница 414: ...oes the problem remain Go to step 10 The problem is solved Step 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the LVPS See LVPS removal on page 679 Does the problem remain Go to step 12 The problem is solved Step 12 Reset the printer Does the problem remain Go to step 13 The problem is solved Step 13 Replace the controller board See Controller boa...

Страница 415: ...tions Is the cable properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the LVPS See LVPS removal on page 679 Does the problem remain Go to step 8 The problem is solved Step 8 Check the LVPS cables for damage Are the cables fr...

Страница 416: ...problem is solved Sensor TPS failure service check Action Yes No Step 1 Check the cable JTPS1 on the controller board for proper connection Is the cable properly connected Go to step 3 Go to step 2 Step 2 Reseat the cable Does the problem remain Go to step 3 The problem is solved Step 3 Check the sensor TPS cable for proper connection Is the cable properly connected Go to step 5 Go to step 4 Step ...

Страница 417: ...ed did not ramp up to the required level 136 83 The motor K developer stalled 136 84 The motor K developer ran too slow 136 85 The motor K developer ran too fast 137 80 The motor CMY developers did not turn on See Motor CMY developers failure service check on page 420 137 81 The motor CMY developers did not turn off 137 82 The motor CMY developers speed did not ramp up to the required level 137 83...

Страница 418: ... 8 Go to step 7 Step 7 Replace the cables Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Replace the motor printhead wiper Does the problem remain Go to step 10 The problem is solved Step 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the controll...

Страница 419: ...n the developer drive gear b Check the movement of the gear Does the developer drive gear properly turn Go to step 6 Go to step 5 Step 5 Replace the developer unit See Developer unit and photoconductor unit removal on page 646 Does the problem remain Go to step 6 The problem is solved Step 6 Check the controller board socket JMAG1 connection Is the cable properly connected Go to step 8 Go to step ...

Страница 420: ...lem remain Go to step 15 The problem is solved Step 15 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Motor CMY developers failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check the CMY developer units for damage and li...

Страница 421: ...ble properly connected Go to step 8 Go to step 7 Step 7 Reseat the cable Does the problem remain Go to step 8 The problem is solved Step 8 Check the motor CMY developers connection Is the motor properly connected Go to step 10 Go to step 9 Step 9 Reseat the cable Does the problem remain Go to step 10 The problem is solved Step 10 Check the motor CMY developers cable for damage Is the cable free of...

Страница 422: ...or K photoconductor failure service check on page 424 141 81 The motor K photoconductor did not turn off 141 82 The motor K photoconductor speed did not ramp up to the required level 141 83 The motor K photoconductor stalled 141 84 The motor K photoconductor ran too slow 141 85 The motor K photoconductor ran too fast 142 80 The motor CMY photoconductors did not turn on See Motor CMY photoconductor...

Страница 423: ...vel 147 83 The motor deskew stalled 147 84 The motor deskew ran too slow 147 85 The motor deskew ran too fast 148 80 The motor duplex diverter did not turn on See Motor duplex diverter failure service check on page 430 148 81 The motor duplex diverter did not turn off 148 82 The motor duplex diverter speed did not ramp up to the required level 148 83 The motor duplex diverter stalled 148 84 The mo...

Страница 424: ... photoconductor drive gear b Check the movement of the gear Does the photoconductor drive gear properly turn Go to step 6 Go to step 5 Step 5 Replace the photoconductor unit See Repeating defects check on page 77 Does the problem remain Go to step 6 The problem is solved Step 6 Check the controller board sockets JPCS1 and JPCP1 connections Are the cables properly connected Go to step 8 Go to step ...

Страница 425: ...in Go to step 14 The problem is solved Step 14 Reset the printer Does the problem remain Go to step 15 The problem is solved Step 15 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Motor CMY photoconductors failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to ...

Страница 426: ...roblem remain Go to step 6 The problem is solved Step 6 Check the controller board sockets JPCS1 and JPCP1 connections Are the cables properly connected Go to step 8 Go to step 7 Step 7 Reseat the cables Does the problem remain Go to step 8 The problem is solved Step 8 Check the motor CMY photoconductors connection Is the motor properly connected Go to step 10 Go to step 9 Step 9 Reseat the cable ...

Страница 427: ...problem remain Contact the next level of support The problem is solved Motor black only retract failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check the controller board socket JMAG1 connection Is the cable properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The pro...

Страница 428: ...p 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Motor deskew failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check the controlle...

Страница 429: ... cable Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Replace the motor deskew Does the problem remain Go to step 10 The problem is solved Step 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the controller board See Controller board removal on pag...

Страница 430: ... Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor duplex diverter cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Repla...

Страница 431: ...d Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor redrive connection Is the motor properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor redrive cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step...

Страница 432: ...n See Motor duplex failure service check on page 434 150 81 The motor duplex did not turn off 150 82 The motor duplex speed did not ramp up to the required level 150 83 The motor duplex stalled 150 84 The motor duplex ran too slow 150 85 The motor duplex ran too fast 151 80 The motor transfer belt did not turn on See Motor transfer belt failure service check on page 435 151 81 The motor transfer b...

Страница 433: ...rvice check on page 440 156 81 The motor C toner add did not turn off 156 82 The motor C toner add speed did not ramp up to the required level 156 83 The motor C toner add stalled 156 84 The motor C toner add ran too slow 156 85 The motor C toner add ran too fast 157 80 The motor M toner add did not turn on See Motor M toner add failure service check on page 442 157 81 The motor M toner add did no...

Страница 434: ...connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor duplex cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Repla...

Страница 435: ...ce the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to step 4 The problem is solved Step 4 a Remove the transfer belt and then manually turn the transfer belt drive gears b Check the movement of the gears Do the drive gears properly turn Go to step 6 Go to step 5 Step 5 Replace the transfer belt See Transfer belt removal on page 652 Does the problem remain Go to s...

Страница 436: ...o to step 12 The problem is solved Step 12 Reset the printer Does the problem remain Go to step 13 The problem is solved Step 13 Replace the fuser transfer belt motor gearbox See Fuser transfer belt motor gearbox removal on page 692 Does the problem remain Go to step 14 The problem is solved Step 14 Reset the printer Does the problem remain Go to step 15 The problem is solved Step 15 Replace the c...

Страница 437: ...connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor isolation cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Re...

Страница 438: ...roperly turn Go to step 4 Go to step 3 Step 3 Replace the toner cartridge Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor K toner add cable for proper connection Check the connector on the motor Check the connector JBTLM1 on the controller board Is the cable properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 T...

Страница 439: ... The problem is solved Step 11 On the upper part of the controller board check the K toner add capacitor C251 for damage Note Blown capacitors may look deformed or bulged C114 C115 C122 C251 Is the capacitor free of damage Contact the next level of support Go to step 12 Step 12 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of s...

Страница 440: ... proper connection Check the connector on the motor Check the connector JBTLM1 on the controller board Is the cable properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor C toner add cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain G...

Страница 441: ...add capacitor C114 for damage Note Blown capacitors may look deformed or bulged C114 C115 C122 C251 Is the capacitor free of damage Contact the next level of support Go to step 12 Step 12 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved 7564 Diagnostic information 441 ...

Страница 442: ... proper connection Check the connector on the motor Check the connector JBTLM1 on the controller board Is the cable properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor M toner add cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain G...

Страница 443: ...add capacitor C122 for damage Note Blown capacitors may look deformed or bulged C114 C115 C122 C251 Is the capacitor free of damage Contact the next level of support Go to step 12 Step 12 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved 7564 Diagnostic information 443 ...

Страница 444: ... proper connection Check the connector on the motor Check the connector JBTLM1 on the controller board Is the cable properly connected Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor Y toner add cable for damage Is the cable free of damage Go to step 8 Go to step 7 Step 7 Replace the cable Does the problem remain G...

Страница 445: ...add capacitor C115 for damage Note Blown capacitors may look deformed or bulged C114 C115 C122 C251 Is the capacitor free of damage Contact the next level of support Go to step 12 Step 12 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved 7564 Diagnostic information 445 ...

Страница 446: ...he motor tray 1 pick did not turn off 161 82 The motor tray 1 pick speed did not ramp up to the required level 161 83 The motor tray 1 pick stalled 161 84 The motor tray 1 pick ran too slow 161 85 The motor tray 1 pick ran too fast Motor MPF pick failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check the controller board...

Страница 447: ...F pick Does the problem remain Go to step 10 The problem is solved Step 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the controller board See Controller board removal on page 677 Does the problem remain Contact the next level of support The problem is solved Motor tray 1 pick failure service check Action Yes No Step 1 Reset the printer Does the p...

Страница 448: ...p 7 Reseat the cable Does the problem remain Go to step 8 The problem is solved Step 8 Check the motor tray 1 pick cable for damage Is the cable free of damage Go to step 10 Go to step 9 Step 9 Replace the cable Does the problem remain Go to step 10 The problem is solved Step 10 Reset the printer Does the problem remain Go to step 11 The problem is solved Step 11 Replace the tray 1 paper feeder Se...

Страница 449: ...The motor tray 2 pick ran too fast 163 80 The motor tray 3 pick did not turn on See Motor tray 3 pick failure service check on page 451 163 81 The motor tray 3 pick did not turn off 163 82 The motor tray 3 pick speed did not ramp up to the required level 163 83 The motor tray 3 pick stalled 163 84 The motor tray 3 pick ran too slow 163 85 The motor tray 3 pick ran too fast 164 80 The motor tray 4 ...

Страница 450: ...m remain Go to step 2 The problem is solved Step 2 Check the connections between the motor tray 2 pick and controller board Is the motor properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor tray 2 pick cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does...

Страница 451: ...The problem is solved Step 2 Check the connections between the motor tray 3 pick and controller board Is the motor properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor tray 3 pick cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go...

Страница 452: ...The problem is solved Step 2 Check the connections between the motor tray 4 pick and controller board Is the motor properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor tray 4 pick cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go...

Страница 453: ... Check the connections between the motor tray 5 pick and controller board Is the motor properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Check the motor tray 5 pick cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is so...

Страница 454: ... elevator fails to achieve the required speed 166 73 The motor tray 2 elevator fails during operation 166 74 The motor tray 2 elevator fails to reach the required speed 166 75 The motor tray 2 elevator runs faster than the required speed 166 80 The motor tray 2 pass through does not turn on See Motor tray x pass through failure service check on page 456 166 81 The motor tray 2 pass through does no...

Страница 455: ... does not turn off 167 82 The motor tray 3 pass through fails to achieve the required speed 167 83 The motor tray 3 pass through fails during operation 167 84 The motor tray 3 pass through fails to reach the required speed 167 85 The motor tray 3 pass through runs faster than the required speed 168 error messages Error code Description Action 168 80 The motor tray 4 pass through does not turn on S...

Страница 456: ... required speed Motor tray x pass through failure service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check the cable connecting the motor tray x pass through to the controller board Is the motor properly connected Go to step 4 Go to step 3 Step 3 Reseat the cable Does the problem remain Go to step 4 The problem is solved Step 4 Ch...

Страница 457: ...or gears of any obstructions Does the problem remain Go to step 3 The problem is solved Step 3 Check the gears for damage Are the gears free of damage Go to step 5 Go to step 4 Step 4 Replace the gears See 2200 sheet tray elevator gears removal on page 771 Does the problem remain Go to step 5 The problem is solved Step 5 Check the cable connecting the motor tray x elevator to the controller board ...

Страница 458: ...Description Action 171 80 The main fan did not turn on See Main fan failure service check on page 460 171 81 The main fan did not turn off 171 82 The main fan speed did not ramp up to the required level 171 83 The main fan stalled 171 84 The main fan ran too slow 171 85 The main fan ran too fast 172 80 The LVPS fan did not turn on See LVPS fan failure service check on page 461 172 81 The LVPS fan ...

Страница 459: ...troller board fan did not turn on See Controller board fan failure service check on page 464 175 81 The controller board fan did not turn off 175 82 The controller board fan speed did not ramp up to the required level 175 83 The controller board fan stalled 175 84 The controller board fan ran too slow 175 85 The controller board fan ran too fast 178 80 The blower fan did not turn on See Blower fan...

Страница 460: ...free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the fan See Main fan removal on page 678 Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is...

Страница 461: ...ge Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the fan Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved Step 9 Re...

Страница 462: ...an cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the fan Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is...

Страница 463: ... cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the fan Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is s...

Страница 464: ... cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the controller board See Controller board removal on page 677 Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain...

Страница 465: ...ge Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the blower fan Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem is solved St...

Страница 466: ...e of damage Go to step 6 Go to step 5 Step 5 Replace the cable Does the problem remain Go to step 6 The problem is solved Step 6 Reset the printer Does the problem remain Go to step 7 The problem is solved Step 7 Replace the HVPS fan See HVPS fan removal on page 658 Does the problem remain Go to step 8 The problem is solved Step 8 Reset the printer Does the problem remain Go to step 9 The problem ...

Страница 467: ...rvice check on page 477 663 83 The motor tray 3 pick stalled See Motor tray 3 pick stalled service check on page 472 664 43 The tray 4 lift plate failed to lift See Motor option tray pick lifting error service check on page 477 664 83 The motor tray 4 pick stalled See Motor tray 4 pick stalled service check on page 473 665 53 The tray 5 lift plate failed to lift See Motor option tray pick lifting ...

Страница 468: ...mage Is the shutter free of damage Go to step 4 Go to step 8 Step 4 a Remove the affected developer and PC unit combo b Check the shutter at the rear of the developer and PC unit combo for proper operation Does the shutter properly open and retract Go to step 5 Go to step 6 Step 5 Check the shutter for damage Is the shutter free of damage Go to step 7 Go to step 6 Step 6 Replace the developer and ...

Страница 469: ... and then navigate to Printer diagnostics adjustments Motor tests MPF pick b Touch Start Does the motor run Go to step 6 Go to step 4 Step 4 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Replace the motor Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor for noise Does the m...

Страница 470: ...ll the pick roller Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Pick tray 1 b Touch Start Does the motor run Go to step 6 Go to step 4 Step 4 Check the motor cable for proper connection and then reseat if necessary Does the problem remain Go to step 5 The problem is solved Step 5 Repl...

Страница 471: ...s No Step 1 Check the pick roller for proper installation Is the pick roller properly installed Go to step 3 Go to step 2 Step 2 Reinstall the pick roller Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Additional input tray diagnostics Motor tests Pick tray 2 b Touch Start Does the motor run Go to step 6 Go to step 4 Step 4 Check...

Страница 472: ...er board See 550 sheet tray controller board removal on page 757 or 2200 sheet tray controller board removal on page 768 Does the problem remain Contact the next level of support The problem is solved Motor tray 3 pick stalled service check Action Yes No Step 1 Check the pick roller for proper installation Is the pick roller properly installed Go to step 3 Go to step 2 Step 2 Reinstall the pick ro...

Страница 473: ...feeder removal on page 774 Does the problem remain Go to step 8 The problem is solved Step 8 Perform a print job Does the problem remain Go to step 9 The problem is solved Step 9 Replace the controller board See 550 sheet tray controller board removal on page 757 or 2200 sheet tray controller board removal on page 768 Does the problem remain Contact the next level of support The problem is solved ...

Страница 474: ...e problem is solved Step 6 Check the motor tray 4 pick for noise Does the motor sound abnormal or do the gears make a grinding sound Go to step 7 Go to step 8 Step 7 Replace the tray 4 feeder See 550 sheet tray paper feeder removal on page 755 Does the problem remain Go to step 8 The problem is solved Step 8 Perform a print job Does the problem remain Go to step 9 The problem is solved Step 9 Repl...

Страница 475: ...y Does the problem remain Go to step 5 The problem is solved Step 5 Replace the motor Does the problem remain Go to step 6 The problem is solved Step 6 Check the motor tray 5 pick for noise Does the motor sound abnormal or do the gears make a grinding sound Go to step 7 Go to step 8 Step 7 Replace the tray 5 feeder See 550 sheet tray paper feeder removal on page 755 Does the problem remain Go to s...

Страница 476: ...nects the sensor tray 1 pick roller index to the controller board Are both ends of the cable properly seated Go to step 6 Go to step 5 Step 5 Reseat the cable Does the problem remain Go to step 6 The problem is solved Step 6 Check the sensor cable for damage Is the cable free of damage Go to step 7 Go to step 12 Step 7 Replace the sensor See Sensor 550 sheet tray pick roller index removal on page ...

Страница 477: ...ge 755 Does the problem remain Go to step 13 The problem is solved Step 13 Reset the printer Does the problem remain Contact the next level of support The problem is solved Motor option tray pick lifting error service check Action Yes No Step 1 Reset the printer Does the problem remain Go to step 2 The problem is solved Step 2 Check if the tray insert is properly seated or fully inserted Does the ...

Страница 478: ...m remain Go to step 8 The problem is solved Step 8 Check the cable that connects the motor tray x pick to the controller board Are both ends of the cable properly seated Go to step 10 Go to step 9 Step 9 Reseat the cable Does the problem remain Go to step 10 The problem is solved Step 10 Check the motor tray x pick for proper operation and noise a Remove the tray insert b Enter the Diagnostics men...

Страница 479: ...gs from the menu settings page 3 Collect information from the user Note Not all of the items are retrievable from the printer you are working on A Collecting the history information from the SE menu Note Make sure that your printer is connected to a network or to a print server 1 Open a Web browser type http printer_IP_address se and then press Enter Notes printer_IP_address is the TCP IP address ...

Страница 480: ...ved C Collecting the settings from the menu settings page Note The menu settings page is different for each printer For more information see the User s Guide Your next level of support will tell you which page they want to see Copying the menu settings page from the Embedded Web Server EWS Note Make sure that your printer is connected to a network or to a print server 1 Open a Web browser type htt...

Страница 481: ...bleshooting 1 Perform the Procedure before starting the 9yy service checks on page 479 2 Determine the operating system used when the error occurred If possible determine whether a PostScript or PCL file was sent to the printer when the error occurred Ask the customer which Lexmark Solutions applications are installed on the printer Action Yes No Step 1 Reset the printer Does the error remain Go to...

Страница 482: ... following Error log Menu settings page Network settings page Does the problem remain while printing these pages Go to step 31 Go to step 7 Step 7 Note Before performing this step write down the following information about the file being sent to the printer Application used Operating system Driver type File type PCL PostScript XPS etc a Reattach the communications cable b Reset the printer c Perfor...

Страница 483: ... to step 12 Step 12 Perform a scan to PC job Does the problem remain Go to step 31 Go to step 13 Step 13 Verify if an optional memory is installed Is there an optional memory installed Go to step 14 Go to step 16 Step 14 a Reinstall the memory b Perform a print job Does the problem remain Go to step 15 Go to step 16 Step 15 a Install a Lexmark recommended memory option b Perform a print job Does t...

Страница 484: ... problem is solved Step 19 a Replace the modem b Reset the printer Does the problem remain Go to step 31 The problem is solved Step 20 Perform a fax job Does the problem remain Go to step 31 Go to step 21 Step 21 Verify if an ISP option is installed Is an ISP option installed Go to step 22 The problem is solved Step 22 a Reinstall the first ISP option b Reset the printer Does the problem remain Go ...

Страница 485: ...e ISP options to install Go to step 27 The problem is solved Step 27 a Install the next ISP option b Reset the printer Does the problem remain Go to step 29 Go to step 28 Step 28 Perform a job to test the option Does the problem remain Go to step 29 Go to step 26 Step 29 a Upgrade the firmware if it was not upgraded in a previous step Note Contact your next level of support for the correct firmware ...

Страница 486: ...periencing unreliable communication with the specified device Note device can be one of the following Optional 550 sheet tray Optional 2200 sheet tray Optional staple finisher Optional MSHPF Optional 2 bin mailbox See Options communication error service check on page 487 981 xx Engine protocol violation detected by the specified device Note device can be one of the following Optional 550 sheet tray O...

Страница 487: ...utput option Does the problem remain Go to step 2 Go to step 9 Step 2 a Check if the firmware is updated and then update if necessary b Make sure that the printer supports the input option c Make sure that the input option is properly attached to the printer or adjacent option d Reset the printer Does the problem remain Go to step 3 The problem is solved Step 3 Reseat the printer interface cable on...

Страница 488: ...ng mechanism for damage Is the lock free of damage Go to step 11 Go to step 10 Step 10 Replace the lock Does the problem remain Go to step 11 The problem is solved Step 11 Reinstall the output option Does the problem remain Go to step 12 The problem is solved Step 12 Check the output option interface cable Check the connectors and its pins for damage Check the cable for cuts and exposed wires Is t...

Страница 489: ...urn on See Hole punch unit service check on page 493 316 error messages Error code Description Action 316 40 The motor mailbox transport ran too slow See Mailbox transport failure service check on page 495 316 41 The motor mailbox transport ran too fast 320 and 323 error messages Error code Description Action 320 00 The motor staple finisher transport does not turn on See Staple finisher compiler se...

Страница 490: ... 5 Go to step 3 Step 3 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the motor See Motor HPT transport removal on page 879 Does the problem remain Go to step 5 The problem is solved Step 5 Check the HPT transport drive belt for misalignment and damage Is the belt p...

Страница 491: ...lace the belts See HPT transport belts removal on page 871 Does the problem remain Go to step 13 The problem is solved Step 13 Check the HPT front transport belt gear for wear and damage Is the gear properly installed and free of damage Go to step 15 Go to step 14 Step 14 Replace the gear See HPT front transport belt gear removal on page 868 Does the problem remain Go to step 15 The problem is sol...

Страница 492: ...tep 20 Step 20 Reinstall or replace the rollers See HPT transport rollers removal on page 903 Does the problem remain Go to step 21 The problem is solved Step 21 Reseat the HPT controller board cables and then check the cables for damage Are the cables free of damage Go to step 23 Go to step 22 Step 22 Replace the cables See HPT controller board removal on page 870 Does the problem remain Go to st...

Страница 493: ...ep 3 Check the quality of the punched holes on the media Is the quality of the holes good Go to step 5 Go to step 4 Step 4 Replace the hole punch unit Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Horizontal paper transport b Find the sensor HPU Does the sensor status change while toggling ...

Страница 494: ...blem is solved Step 11 Check the hole punch unit gears for misalignment and damage Are the gears properly installed and free of damage Go to step 13 Go to step 12 Step 12 Reinstall or replace the gears See Hole punch unit gears removal on page 875 Does the problem remain Go to step 13 The problem is solved Step 13 Reseat the HPT controller board cables and then check the cables for damage Are the ...

Страница 495: ...main Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Mailbox Mailbox transport b Touch Start Does the motor run Go to step 5 Go to step 3 Step 3 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or ...

Страница 496: ...10 The problem is solved Step 10 Check the mailbox diverters and bottom diverter spring for misalignment and damage Are the diverters properly installed and free of damage Go to step 12 Go to step 11 Step 11 Reinstall or replace the mailbox diverters See Mailbox diverter removal on page 1216 Does the problem remain Go to step 12 The problem is solved Step 12 Check the mailbox transport rollers for...

Страница 497: ...ee Mailbox drive belt removal on page 1221 Does the problem remain Go to step 19 The problem is solved Step 19 Check the mailbox interface cable Check the connectors and its pins for damage Check the cable for cuts and exposed wires Is the cable free of damage Go to step 21 Go to step 20 Step 20 Replace the mailbox interface cable See Mailbox interface cable removal on page 1210 Does the problem r...

Страница 498: ...while toggling the sensor Go to step 5 Go to step 3 Step 3 Check the sensor staple finisher upper exit roller for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor staple finisher upper exit roller removal on page 816 Does the motor run Go to step 5 The problem is solved Step 5 a Enter the Diagnosti...

Страница 499: ...10 The problem is solved Step 10 Replace the staple finisher front upper exit roller position gears See Staple finisher front upper position exit roller gears removal on page 819 Does the problem remain Go to step 11 The problem is solved Step 11 a Check the rear upper exit roller position gears actuator and lever for damage b Check the gears for proper installation and alignment c Check the spring ...

Страница 500: ...The motor staging outer transport did not turn on See Staging outer transport failure service check on page 503 362 61 The motor staging outer transport did not turn off 363 60 The motor staging inner transport did not turn on See Staging inner transport failure service check on page 505 363 61 The motor staging inner transport did not turn off 364 60 The motor compiler paddle did not turn on See ...

Страница 501: ...e Go to step 7 Go to step 6 Step 6 Reinstall or replace the gear See Mid transport gear removal on page 1003 Does the problem remain Go to step 7 The problem is solved Step 7 Check the hole punch box belt for misalignment and damage Note Make sure that there are no other parts interfering with the movement of the belt Is the belt properly installed and free of damage Go to step 9 Go to step 8 Step...

Страница 502: ... roller belt is properly installed Is the offset assembly properly installed and free of damage Go to step 15 Go to step 14 Step 14 Reinstall or replace the offset assembly See Offset assembly removal on page 1024 Does the problem remain Go to step 15 The problem is solved Step 15 Check the mid transport interface board cables Reseat all connectors on the interface board Make sure that the cables ...

Страница 503: ...eck its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Staging outer and inner transport b Touch Star...

Страница 504: ... or replace the gear See Staging transport gears removal on page 986 Does the problem remain Go to step 9 The problem is solved Step 9 Check the pulley gears for misalignment and damage Are the pulley gears properly installed and free of damage Go to step 11 Go to step 10 Step 10 Reinstall or replace the pulley gear Does the problem remain Go to step 11 The problem is solved Step 11 Check the stag...

Страница 505: ...lved Step 18 a Reseat all connectors on the MSHPF controller board b Make sure that the cables are properly routed and then reset the printer Does the problem remain Go to step 19 The problem is solved Step 19 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved Staging inner transport fail...

Страница 506: ... damage Note Make sure that there are no other parts interfering with the movement of the belts Are the belts properly installed and free of damage Go to step 7 Go to step 6 Step 6 Reinstall or replace the belt See Staging transport belts removal on page 990 Does the problem remain Go to step 7 The problem is solved Step 7 Check the staging transport gears for misalignment and damage Are the gears...

Страница 507: ...t all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 15 The problem is solved Step 15 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 16 The problem is solved Step 16 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 1...

Страница 508: ...vice diagnostics Motor tests Finisher Paddle b Touch Start Does the motor run Go to step 5 Go to step 3 Step 3 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the motor See Motor compiler paddle removal on page 1143 Does the problem remain Go to step 5 The problem is...

Страница 509: ...Reinstall or replace the motor See Motor compiler exit cam removal on page 1139 Does the problem remain Go to step 11 The problem is solved Step 11 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Compiler exit cam Does the sensor status change while toggling the sensor Go to step 14 Go to step 12 Step 12 Reseat the sensor cable an...

Страница 510: ...t drive See Compiler paddle and exit drive removal on page 1140 Does the problem remain Go to step 17 The problem is solved Step 17 Check the compiler exit rollers for contamination wear and damage Are the rollers free of damage Go to step 18 Go to step 19 Step 18 Check the rollers for misalignment Are the rollers properly installed Go to step 20 Go to step 19 Step 19 Reinstall or replace the roll...

Страница 511: ... exit roller removal on page 1158 Does the problem remain Go to step 25 The problem is solved Step 25 Check the compiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 26 The problem is solved Step 26 Replace the interface board See Compiler interface board removal on page 1132 Does the problem re...

Страница 512: ...ot turn on See Stapler bin stack failure service check on page 517 377 61 The motor stapler bin elevator did not turn off 383 60 The motor staple unit carriage did not turn on See Staple carriage jam service check on page 376 383 61 The motor staple unit carriage did not turn off MSHPF standard bin stack failure service check Action Yes No Step 1 a Check the MSHPF for proper installation and then ...

Страница 513: ...ain Go to step 7 The problem is solved Step 7 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Standard bin lower limit Does the sensor status change while toggling the sensor Go to step 10 Go to step 8 Step 8 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of ...

Страница 514: ...the sensor cable and then check the sensor and its actuator for misalignment and damage Is the sensor properly installed and free of damage Go to step 6 Go to step 15 Step 15 Reinstall or replace the sensor See Sensor standard bin paper present removal on page 1014 Does the problem remain Go to step 16 The problem is solved Step 16 Check the MSHPF standard bin for misalignment and damage Note Make...

Страница 515: ...lt properly installed and free of damage Go to step 24 Go to step 23 Step 23 Reinstall or replace the belt Does the problem remain Go to step 24 The problem is solved Step 24 Check the standard bin elevator belt holder for misalignment and damage Note Make sure that the elevator belt is properly engaged with the holder Is the belt properly installed and free of damage Go to step 26 Go to step 25 S...

Страница 516: ...free of damage Go to step 32 Go to step 31 Step 31 Replace the cable Does the problem remain Go to step 32 The problem is solved Step 32 Check the MSHPF standard bin assembly for misalignment and damage Note Check the cables for damage and make sure that they are properly routed Is the bin assembly properly installed and free of damage Go to step 34 Go to step 33 Step 33 Reinstall or replace the b...

Страница 517: ...navigate to Output device diagnostics Motor tests Finisher Stapler bin elevator b Touch Start Does the motor run Go to step 5 Go to step 3 Step 3 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the motor See Motor stapler bin elevator removal on page 1160 Does the pr...

Страница 518: ...apler bin stack upper limit 1 Does the sensor status change while toggling the sensor Go to step 13 Go to step 11 Step 11 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 13 Go to step 12 Step 12 Reinstall or replace the sensor See Sensor stapler bin stack upper limit removal on page 962 Does the problem re...

Страница 519: ...19 The problem is solved Step 19 Reinstall or replace the bin Does the problem remain Go to step 20 The problem is solved Step 20 Check the stapler bin gear for misalignment and damage Is the gear properly installed and free of damage Go to step 22 Go to step 21 Step 21 Reinstall or replace the gear Does the problem remain Go to step 22 The problem is solved Step 22 Check the stapler bin elevator ...

Страница 520: ...e Go to step 28 Go to step 27 Step 27 Reinstall or replace the pulley gear Does the problem remain Go to step 28 The problem is solved Step 28 Check the compiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 29 The problem is solved Step 29 Replace the interface board See Compiler interface board...

Страница 521: ...tep 35 Replace the MSHPF controller board See MSHPF controller board removal on page 937 Does the problem remain Contact the next level of support The problem is solved Service option software error service check Action Yes No Step 1 a Clear the paper path of any jams or obstructions b Make sure that the jam access door is properly closed c Reset the printer and then reseat the finisher Does the pr...

Страница 522: ...removal on page 859 Does the problem remain Go to step 8 The problem is solved Step 8 Check the staple finisher transport gears for proper installation and damage Make sure to manually turn the roller to check if the gears are properly working Are the gears properly installed or free of damage Go to step 10 Go to step 9 Step 9 Reinstall or replace the gears See Staple finisher transport gears remova...

Страница 523: ...l on page 821 Does the problem remain Go to step 16 The problem is solved Step 16 Check the exit gears for proper alignment and installation Are the gears properly aligned or installed Go to step 18 Go to step 17 Step 17 Realign or reinstall the exit gears Does the problem remain Go to step 18 The problem is solved Step 18 Check the exit gears for damage Are the gears free of damage Go to step 20 ...

Страница 524: ...er printers that have proximity sensors Is there another printer in the area that has a proximity sensor Go to step 2 Go to step 3 Step 2 Disable the sensor of the other printer Turn off the other printer If the other printer is a similar printer then navigate to Settings Device Power management Timeouts and then disable the Proximity sensor setting Does the problem remain Go to step 3 The problem...

Страница 525: ...adjust Clean sensing and laser optics Let the operation run for three minutes 2 Perform color alignment adjustment See Color alignment adjustment on page 602 3 Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Color alignment adjust On the AA Adjustment row touch Start Note This triggers the Auto Align routine which performs correction of color alignment errors 0 42 m...

Страница 526: ...ent not updating the results 4 Enter the Diagnostics menu and then navigate to Printer setup EP setup Toner patch sensor adjust Full calibration Let the calibration run for one minute Note This will also trigger the Auto Align routine 0 42 mm Normal range only Action Yes No Step 1 a From the home screen touch Settings Reports Print quality pages b On the Device information section of the Print qua...

Страница 527: ...w good values The problem is solved Go to step 3 Step 3 Check the TPS sensor wiper for proper movement a Remove the transfer belt See Transfer belt removal on page 652 b Close door B and door A c Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Printhead wiper d Open door A and then touch Start Does the sensor wiper properly move Go to step 7 Go to step 4...

Страница 528: ...the motor printhead wiper cable and socket JPWR1 on the controller board for proper connection Is the motor cable properly connected Replace the motor See Motor printhead wiper removal on page 639 Perform again the Auto alignment service check Reseat the cable and then perform again the Auto alignment service check Step 7 Check the sensor auto alignment cables and socket JTPS2 on the controller bo...

Страница 529: ... of support Toner patch sensing service check Pre check procedure 1 Enter the Diagnostics menu and then navigate to Printer setup EP setup Toner patch sensor adjust Clean sensing and laser optics Let the operation run for three minutes 2 Perform color alignment adjustment See Color alignment adjustment on page 602 3 Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Co...

Страница 530: ...eted AA Result 19 AA Manufacturing mode deficient not updating the results 4 Enter the Diagnostics menu and then navigate to Printer setup EP setup Toner patch sensor adjust Full calibration Let the calibration run for one minute Note This will also trigger the Auto Align routine 0 42 mm Normal range only Action Yes No Step 1 a From the home screen touch Settings Reports Print quality pages b On th...

Страница 531: ...Are the Avg Signal Volts values within range of the Requirement values The problem is solved Go to step 4 Step 4 Check the TPS sensor wiper for proper movement a Remove the transfer belt See Transfer belt removal on page 652 b Close door B and door A c Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Motor tests Printhead wiper d Open door A and then touch Start Does...

Страница 532: ...and then perform again the Toner patch sensing service check Step 8 Check the sensor TPS cable and socket JTPS1 on the controller board for proper connection Is the sensor cable properly connected Go to step 9 Reseat the cable and then perform again the Toner patch sensing service check Step 9 a Replace sensor TPS See Sensor TPS removal on page 667 b Enter the Diagnostics menu and then navigate to...

Страница 533: ...5 Make sure that the latest version of the Lexmark Mobile Printing application is installed on the Android device Is the latest version of the application installed Go to step 7 Go to step 6 Step 6 Install the latest version of the Lexmark Mobile Printing application on the mobile device Does the problem remain Go to step 7 The problem is solved Step 7 Check if the printer has a wireless ISP insta...

Страница 534: ...ile solutions module properly installed Go to step 15 Go to step 14 Step 14 Reinstall the mobile solutions module on the control panel assembly Does the problem remain Go to step 15 The problem is solved Step 15 Install a new NFC card Does the problem remain Contact the next level of support The problem is solved Multiposition staple hole punch finisher symptoms MSHPF symptoms Symptom Action A pers...

Страница 535: ... remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Horizontal paper transport b Find the sensor Jam access door Does the sensor status change while toggling the sensor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor for misalignment and damage Are the sensor and actuator prope...

Страница 536: ...punch finisher for proper installation b Open door K and clear paper jams fragments and obstructions along the paper path c Enter the Diagnostics menu and then touch Output bin quick feed d Select a bin and test type and then start the test Does the problem remain Go to step 2 The problem is solved Step 2 Check the HPT lock for misalignment and damage Is the lock properly installed and free of dama...

Страница 537: ...oblem is solved Step 9 Replace the HPT Does the problem remain Contact the next level of support The problem is solved Hole punch quality service check Action Yes No Step 1 a Check the HPT and multiposition staple hole punch finisher for proper installation b Open door K and clear paper jams fragments and obstructions along the paper path c Enter the Diagnostics menu and then touch Output bin quick...

Страница 538: ...d wear damage and contamination Are the rollers properly installed and free of wear damage and contamination Go to step 8 Go to step 7 Step 7 Reinstall or replace the rollers See HPT transport rollers removal on page 903 Does the problem remain Go to step 8 The problem is solved Step 8 a Manually turn knob K1 and the hole punch unit gears b Check if the punch rotates with the knob and gears Does t...

Страница 539: ... menu and then navigate to Output device diagnostics Motor tests Finisher b Find the motor HPU and then touch Start Does the motor run Go to step 17 Go to step 15 Step 15 Reseat the motor cable and then check the motor for misalignment and damage Is the motor properly installed and free of damage Go to step 17 The problem is solved Step 16 Reinstall or replace the motor See Motor hole punch unit r...

Страница 540: ...tics Sensor tests Finisher b Find the sensor Door J interlock Does the sensor status change while toggling the sensor Go to step 5 Go to step 3 Step 3 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installed and free of damage Go to step 5 Go to step 4 Step 4 Reinstall or replace the sensor See Sensor MSHPF door interlock removal on page 961 Do...

Страница 541: ...face board See Compiler interface board removal on page 1132 Does the problem remain Go to step 11 The problem is solved Step 11 Check the interface board cables for cuts and damage Are the cables free of damage Go to step 13 Go to step 12 Step 12 Replace the cable Does the problem remain Go to step 13 The problem is solved Step 13 a Reseat all connectors on the MSHPF controller board b Make sure ...

Страница 542: ...heck if the auger rotates Does the auger rotate Go to step 5 Go to step 4 Step 4 Reinstall or replace the hole punch box Does the problem remain Go to step 5 The problem is solved Step 5 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Finisher b Find the sensor Hole punch box full Does the sensor status change while toggling the sensor Go to step 8 Go to st...

Страница 543: ...ole punch box gear for misalignment and damage Is the gear properly installed and free of damage Go to step 13 Go to step 12 Step 12 Reinstall or replace the gear See Sensor mid transport removal on page 1068 Does the problem remain Go to step 13 The problem is solved Step 13 Check the pulley gears for misalignment and damage Are the pulley gears properly installed and free of damage Go to step 15...

Страница 544: ...port removal on page 1001 Does the problem remain Go to step 20 The problem is solved Step 20 Check the mid transport gear for misalignment and damage Is the gear properly installed and free of damage Go to step 22 Go to step 21 Step 21 Reinstall or replace the gear See Mid transport gear removal on page 1003 Does the problem remain Go to step 22 The problem is solved Step 22 Check the mid transpo...

Страница 545: ... solved Door N undetected service check Action Yes No Step 1 a Check the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu ...

Страница 546: ...transport interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 8 The problem is solved Step 8 Replace the interface board See Mid transport interface board removal on page 1005 Does the problem remain Go to step 9 The problem is solved Step 9 Check the interface board cables for cuts and damage Are the ...

Страница 547: ...ndetected service check Action Yes No Step 1 a Check the MSHPF for proper installation and then check its paper path See Procedure before starting the MSHPF service checks on page 256 b Enter the Diagnostics menu select Output bin quick feed select bin and then touch Single or Continuous Does the problem remain Go to step 2 The problem is solved Step 2 Check the MSHPF staple cartridge door for mis...

Страница 548: ...7 Check the door interlock cable for proper connection Reseat the cable Make sure that the cable is properly routed Does the problem remain Go to step 8 The problem is solved Step 8 Check the cable for cuts and damage Is the cable free of damage Go to step 10 Go to step 9 Step 9 Replace the cable Does the problem remain Go to step 10 The problem is solved Step 10 a Enter the Diagnostics menu and t...

Страница 549: ...age Go to step 17 Go to step 16 Step 16 Replace or reinstall the door hinge See MSHPF door hinge removal on page 915 Does the problem remain Go to step 17 The problem is solved Step 17 Check the compiler interface board cables Reseat all connectors on the interface board Make sure that the cables are properly routed Does the problem remain Go to step 18 The problem is solved Step 18 Replace the in...

Страница 550: ...check on page 553 A persistent Remove paper from bin 2 message appears See Mailbox bin 1 full error service check on page 555 A persistent Remove paper from bin 3 message appears See Mailbox bin 2 full error service check on page 556 A persistent Close door L message appears See Mailbox door undetected service check on page 558 Mailbox undetected service check Action Yes No Step 1 a Check the mail...

Страница 551: ...age 1008 Does the problem remain Go to step 8 The problem is solved Step 7 Reseat the interface cable Does the problem remain Go to step 8 The problem is solved Step 8 Check the mailbox latch and spring for misalignment and damage Is the latch properly installed and free of damage Go to step 10 Go to step 9 Step 9 Reinstall or replace the mailbox latch See Mailbox latch removal on page 1211 Does t...

Страница 552: ...o to step 15 The problem is solved Step 15 Replace the mailbox controller board See Mailbox controller board removal on page 1207 Does the problem remain Go to step 16 The problem is solved Step 16 Replace the mailbox Does the problem remain Go to step 17 The problem is solved Step 17 Reseat all connectors on the finisher controller board and then reset the printer Does the problem remain Go to ste...

Страница 553: ...n page 1216 Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Mailbox b Find the sensor Diverter Does the sensor status change while toggling the sensor Go to step 7 Go to step 5 Step 5 Reseat the sensor cable and then check the sensor for misalignment and damage Is the sensor properly installe...

Страница 554: ...oval on page 1217 Does the problem remain Go to step 12 The problem is solved Step 12 Check the mailbox interface cable Check the connectors and its pins for damage Check the cable for cuts and exposed wires Is the cable free of damage Go to step 14 Go to step 13 Step 13 Replace the mailbox interface cable See Mailbox interface cable removal on page 1210 Does the problem remain Go to step 14 The p...

Страница 555: ...nstalled and free of damage Go to step 4 Go to step 3 Step 3 Reinstall or replace the mailbox bin full sensor flag See Mailbox bin 1 full sensor flag removal on page 1223 Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Mailbox b Find the sensor Bin 1 full Does the sensor status change while tog...

Страница 556: ... controller board removal on page 1207 Does the problem remain Go to step 11 The problem is solved Step 11 Replace the mailbox Does the problem remain Contact the next level of support The problem is solved Mailbox bin 2 full error service check Action Yes No Step 1 a Check the mailbox for proper installation and then check its paper path See Procedure before starting the mailbox service checks on...

Страница 557: ...ce the sensor See Sensor mailbox bin 2 full removal on page 1220 Does the problem remain Go to step 7 The problem is solved Step 7 Check the mailbox interface cable Check the connectors and its pins for damage Check the cable for cuts and exposed wires Is the cable free of damage Go to step 9 Go to step 8 Step 8 Replace the mailbox interface cable See Mailbox interface cable removal on page 1210 D...

Страница 558: ...or properly installed and free of damage Go to step 4 Go to step 3 Step 3 Reinstall or replace the mailbox jam door See Mailbox jam door removal on page 1204 Does the problem remain Go to step 4 The problem is solved Step 4 a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Mailbox b Find the sensor Jam access door Does the sensor status change while toggling ...

Страница 559: ...ee Mailbox controller board removal on page 1207 Does the problem remain Go to step 11 The problem is solved Step 11 Replace the mailbox Does the problem remain Contact the next level of support The problem is solved Input option symptoms Input option symptoms Symptom Action The input option is not detected or recognized See Input option is not detected or recognized service check on page 560 Miss...

Страница 560: ...d to the option controller board Is the cable properly connected Go to step 4 Go to step 3 Step 3 Reseat the connection Does the problem remain Go to step 4 The problem is solved Step 4 Check the interface cable for damage Is the cable free of damage Go to step 6 Go to step 5 Step 5 Replace the cable See 550 sheet tray interface cable removal on page 757 or 2200 sheet tray interface cable removal ...

Страница 561: ...ctions and damage and replace if necessary See 2200 sheet tray rail removal on page 766 b Check the bellcrank assembly for proper installation or damage and replace if necessary See Bell crank removal on page 765 c Reinstall the tray insert Does the problem remain Go to step 4 The problem is solved Step 4 Check the media size sensor actuators for damage and replace if necessary See 550 sheet tray ...

Страница 562: ...the printer Does the problem remain Go to step 2 The problem is solved Step 2 a Enter the Diagnostics menu and then navigate to Additional input trays diagnostics Sensor tests b Find the sensor Media out tray x Does the sensor status change while toggling the sensor Go to step 4 Go to step 3 Step 3 a Check if the paper feeder cable is properly connected to the option controller board b Reseat the ...

Страница 563: ...A bin full message prompts even after the bin is cleared or empty See Staple finisher bin full service check on page 565 Staples Low 83 prompts See Staples Low 83 service check on page 568 Staple finisher is not detected or recognized See Staple finisher is not detected service check on page 569 Close staple finisher top door service check Action Yes No Step 1 a Clear the jam access door of any obstru...

Страница 564: ... cables for cuts or any damages and replace if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Reseat all connectors in the staple finisher controller board and then reset the printer Does the problem remain Contact the next level of support The problem is solved Close staple finisher staple cartridge door service check Action Yes No Step 1 a Check if the staple cartridge...

Страница 565: ...aple finisher staple cartridge door switch removal on page 794 b Reseat the switch cable Go to step 6 The problem is solved Step 6 Check the cables for cuts or damages and replace if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Reseat all connectors in the staple finisher controller board and then reset the printer Does the problem remain Contact the next level of supp...

Страница 566: ...tep 6 The problem is solved Step 6 Check the cable for cuts or damage and replace if necessary Does the problem remain Go to step 7 The problem is solved Step 7 Check the sensors staple finisher front and rear lower bin full for proper operation a Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests Staple Finisher Transport and exit section b Find the sensor Stapl...

Страница 567: ...he problem is solved Step 13 a Check the staple finisher bin arms for damage b Check the bin arms and spring for proper installation Are the bin arms properly installed or free of damage Go to step 15 Go to step 14 Step 14 Reinstall or replace the bin arms See Staple finisher bin clamp assembly removal on page 846 Does the problem remain Go to step 15 The problem is solved Step 15 Check the lock ass...

Страница 568: ...is closed properly d Reset the printer and then reseat the staple finisher Does the problem remain Go to step 2 The problem is solved Step 2 a Check the staple finisher staple cartridge holder for damage and replace if necessary b Reseat the staple cartridge Does the problem remain Go to step 3 The problem is solved Step 3 a Enter the Diagnostics menu and then navigate to Printer Diagnostics Output ...

Страница 569: ...aple cartridge door removal on page 790 b Check the door for proper installation Make sure that it closes correctly Does the problem remain Go to step 8 The problem is solved Step 8 Reseat all cable connectors in the staple finisher controller board and then reset the printer Does the problem remain Contact the next level of support The problem is solved Staple finisher is not detected service check...

Страница 570: ...in Go to step 5 The problem is solved Step 5 Reseat all cable connectors in the staple finisher controller board and then reset the printer Does the problem remain Go to step 6 The problem is solved Step 6 Replace the controller board See Staple finisher controller board removal on page 790 Does the problem remain Contact the next level of support The problem is solved 7564 Diagnostic information 57...

Страница 571: ...Hibernate mode Wake the printer from Sleep or Hibernate mode 4 Keypad Enter numbers or symbols in an input field 5 Pause button Place a dial pause in a fax number 6 Start button Start a job depending on which mode is selected 7 Volume buttons Adjust the volume of the headset or speaker 8 Indicator light Check the status of the printer 9 Headset or speaker port Attach a headset or speaker 10 Stop or...

Страница 572: ...r is off ready or processing data Solid amber The printer is in sleep mode Blinking amber The printer is in hibernate mode Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Copy Make copies 2 E mail Send e mails 3 Change Language Change the language on the printer display 4 Fax Sen...

Страница 573: ...puter 11 FTP Scan and save documents directly to an FTP server 12 Bookmarks Organize all bookmarks 13 Held Jobs Show all the current held print jobs 14 USB Drive View select or print photos and documents from a flash drive 15 Job Queue Show all the current print jobs Note You can also access this setting by touching the top section of the home screen These settings may also appear on the home scree...

Страница 574: ...ay Configuration Media Configuration Bin Configuration Copy Defaults Fax Mode Analog Fax Setup Fax Server Setup E mail FTP Network Ports USB Drive Security E mail Defaults E mail Setup Web Link Setup FTP Defaults Network Overview Wireless AirPrint Ethernet TCP IP IPv6 SNMP 802 1x IPSec LPD Configuration HTTP FTP Settings ThinPrint USB Parallel x Serial Wi Fi Direct Flash Drive Scan Flash Drive Print L...

Страница 575: ...e errors that prevent a diagnostic test from running To access the Diagnostics menu without running the POST tests 1 Press and hold the 3 and 6 buttons while turning on the printer 2 Release the buttons when the splash screen appears To access the Diagnostics menu from the home screen press 3 6 on the control panel Event Log Display Log This setting displays the panel text that appears when the ev...

Страница 576: ...t lists all the current printer settings Enter the Diagnostics menu and then navigate to Reports Device Settings Installed Licenses This setting lists all the installed licenses and their feature data Enter the Diagnostics menu and then navigate to Reports Installed Licenses Advanced Print Quality Samples This setting prints a list of the printer settings and sample pages to check print quality En...

Страница 577: ... printed in mono and color After all the print tests are completed this value resets to zero 1 Enter the Diagnostics menu and then touch Printer Setup 2 View the permanent page count Enable edge to edge printing This setting shifts all four margins to the physical edges of the page 1 Enter the Diagnostics menu and then navigate to Printer Setup Enable edge to edge printing 2 Select a setting Note ...

Страница 578: ...ame Engine setting x Warning Potential Damage Do not change this setting without specific instructions from the next level of support This setting allows you to select a printer engine setting Possible values are 0 255 0 is the default 1 Enter the Diagnostics menu and then navigate to Printer Setup Engine setting x 2 Select a setting enter a value and then touch OK EP setup Warning Potential Damage...

Страница 579: ...vated then it is properly working Some motors require automatic deactivation in order to avoid secondary issues such as possible damage and contamination Some tests require a special action to activate a motor such as removing a major component If the motor fails the test failure may not indicate a failed motor Further troubleshooting may be required Check the boards and cables for possible issues...

Страница 580: ...cs adjustments Printhead diagnostics 2 Select a test and then touch Start Weather station This setting lets you view the temperature of the weather station sensor 1 Enter the Diagnostics menu and then touch Printer diagnostics adjustments 2 From the Weather station section touch Start Fuser temperature This setting lets you view the fuser temperature 1 Enter the Diagnostics menu and then touch Pri...

Страница 581: ...ubleshooting may be required Check the boards and cables for possible issues Output device diagnostics Sensor tests 1 Enter the Diagnostics menu and then navigate to Output device diagnostics Sensor tests 2 Select the output device where the sensor is located 3 Find and then manually toggle the sensor Notes The sensor status on the screen toggles between 1 and 0 when the sensor is properly working...

Страница 582: ...and then navigate to Output device diagnostics Punch tests 2 Select a punch job and then check the output for any issues Offset tests Note This menu appears only when a finisher is installed 1 Enter the Diagnostics menu and then navigate to Output device diagnostics Offset tests 2 Select a bin Scanner diagnostics Feed Test This test allows for a continuous feed from the ADF or flatbed 1 Enter the Di...

Страница 583: ... motor fails the test failure may not indicate a failed motor Further troubleshooting may be required Check the boards and cables for possible issues Multifeed Calibration 1 Enter the Diagnostics menu and then touch Scanner diagnostics 2 Select Multifeed Calibration and then touch Start Scanner Calibration Reset Before starting the test make sure that the scanner glass and backing material are cle...

Страница 584: ...s invalid code and needs the correct code loaded After entering this mode the firmware code can be updated 1 Turn off the printer 2 Press and hold the 3 4 and 6 buttons simultaneously 3 Turn on the printer 4 Release the buttons after 10 seconds 7564 Service menus 584 ...

Страница 585: ...EEPROM and NAND flash memory Both types are used to store the operating system printer settings network information scanner and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality and cannot be used for the long term storage of data that is not print related The hard disk does no...

Страница 586: ...ded metal cabinet Do not place the parts on the printer cover or on a metal table If you need to put down the parts then put them into their packing material Prevent parts from being accidentally touched by other personnel Cover the printer when you are not working on it Be careful while working with the parts when cold weather heating is used Low humidity increases static electricity Controller b...

Страница 587: ...tings If the above procedure fails you must contact the technical support center for further instructions Restoring the printer configuration after replacing the controller board Restore the printer to its correct configuration to complete the replacement service Use the Service Restore Tool to download the software bundle and then flash the printer settings and embedded solutions Note The software b...

Страница 588: ...s in the file Notes Perform the install instructions on the Readme file in the exact order shown Only restart the printer when instructed to in the file For more information on how to flash the downloaded files see Updating the printer firmware on page 591 To load the zip files that are extracted from the Service Restore Tool see Restoring solutions licenses and configuration settings on page 590 7564 Rep...

Страница 589: ...l the eSF apps have been installed Notes If you are unable to access the administrative menus to verify that the printer is restored then ask the customer for access rights If a 10 00 error is displayed after you restart the printer then contact the next level of support 7564 Repair information 589 ...

Страница 590: ...Service Restore Tool do the following 1 Open a Web browser and then type the printer IP address 2 Navigate to Settings Configuration Files 3 From the Configuration File History tab navigate to Import Choose File 4 Select the zip file from the expanded Service Restore Tool package 7564 Repair information 590 ...

Страница 591: ...st be in ready state in order to update the firmware Using a flash drive This option is available only in printer models with front USB port Make sure to enable the Enable Drive and Update Code settings You can find the settings in the Flash drive menu under the Settings menu 1 Insert the flash drive into the USB port 2 From the home screen navigate to USB Menu Print from USB Accept or OK 3 Select the...

Страница 592: ...nfiguration Update Firmware 3 Select the file to use The printer performs a POR sequence and terminates the FTP session 4 Repeat steps 2 through 4 for the other files Backing up eSF solutions and settings Note Export the eSF solutions and settings from the printer before replacing the controller board Exporting eSF solutions and settings file 1 Reset the printer into Invalid engine mode See Entering i...

Страница 593: ... that the data cannot be saved 3 Navigate to Settings Solutions Embedded Solutions 4 From the Embedded Solutions page select the applications that you want to import 5 Click Import Disconnecting ribbon cables Warning Potential Damage The ribbon cable and its socket may get damaged if it is not properly disconnected When disconnecting the cable hold its connector and press its tab before unplugging...

Страница 594: ...f the adjustment screw yields 0 3 mm of skew correction The maximum adjustment is two full turns either way 5 After the skew has been corrected tighten the three nuts and then reinstall the ADF rear cover ADF skew adjustment back side 1 Remove the ADF front cover See ADF front cover removal on page 713 2 Loosen the two screws A securing the adjusting bracket to the ADF frame 7564 Repair informatio...

Страница 595: ...kew correction The maximum adjustment is one full turn either way 4 After the skew has been corrected tighten the two screws and then reinstall the ADF front cover ADF skew adjustment deskew roller 1 Remove the ADF front cover See ADF front cover removal on page 713 2 Loosen the two screws A securing the adjusting bracket to the ADF frame 7564 Repair information 595 ...

Страница 596: ... adjustment Printhead misalignment may cause crooked or skewed print Perform this procedure after replacing the printhead or if there are skewed print issues Checking the test page for alignment 1 Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Registration adjust Quick test 2 Check the test page The following test page result shows a properly aligned printhead 7564...

Страница 597: ... page skewed in the clockwise direction 1 Remove the vent cover see Vent cover removal on page 628 or remove the inner right cover see Printhead fan removal on page 634 2 Using a 3 mm ball hex wrench B turn the printhead clamp hex screw A counterclockwise by one turn B A 7564 Repair information 597 ...

Страница 598: ...The printhead clamp hex screw A with the right covers removed is shown below A 3 Remove tray 1 and then find the adjustment screw C C 7564 Repair information 598 ...

Страница 599: ... Aligning a printhead skewed in the counterclockwise direction The following test page result shows a test page skewed in the counterclockwise direction 1 Remove the vent cover see Vent cover removal on page 628 or remove the inner right cover see Printhead fan removal on page 634 2 Using a 3 mm ball hex wrench B turn the printhead clamp hex screw A counterclockwise by one turn B A 7564 Repair inf...

Страница 600: ...The printhead clamp hex screw A with the right covers removed is shown below A 3 Remove tray 1 and then find the adjustment screw C C 7564 Repair information 600 ...

Страница 601: ...navigate to Printer diagnostics adjustments Registration adjust Quick test A test page showing the margins is generated Left Bottom Right Top Adjusting the margins Note The procedure may not work for old firmware versions Make sure that the latest firmware version is installed 1 Refer to the test page generated for margin alignment Check the arrows along the margin The arrows should be completely vi...

Страница 602: ...ck test Check the alignment markings on the test page generated Follow the instructions on the test page to correct the color misalignment 6 Enter the Diagnostics menu and then navigate to Printer diagnostics adjustments Color alignment adjust Yellow Quick test Check the alignment markings on the test page generated Follow the instructions on the test page to correct the color misalignment 7 Enter...

Страница 603: ...1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Move the rear tamper and staple unit carriage to the positions shown Note Align the tamper with the paper guide edge Move the carriage to the position where its throat is facing the tamper edge 1 2 3 Using feeler gauges measure the gap between the tamper and carriage Note The gap shown should be 1...

Страница 604: ...he tamper 1 Rotate the screw A to adjust the tamper until the gap is at the correct thickness A 2 Perform a staple job and then verify if the carriage is properly moving along its path 7564 Repair information 604 ...

Страница 605: ... expose the photoconductor drum to light Disconnect all external cables from the printer to prevent possible damage during service Unless otherwise stated reinstall the parts in reverse order of removal When reinstalling a part held by several screws start all screws before the final tightening Left side removals Left upper cover removal 1 Remove the rear upper cover See Rear upper cover removal on...

Страница 606: ...cover Fuser removal 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Repair information 606 ...

Страница 607: ...roller removal 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the roller 7564 Repair information 607 ...

Страница 608: ...before touching it A 2 Remove the gears Installation warning Make sure that the torsion spring is properly installed Duplex release latch removal 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Release the inner duplex guide and then swing it toward the printer 7564 Repair info...

Страница 609: ...3 Remove the 14 screws A and B and then remove the outer duplex guide A A B 7564 Repair information 609 ...

Страница 610: ...r guide removal 1 Open door B and then remove the two screws A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it A 2 Open door A and then remove the waste toner bottle 7564 Repair information 610 ...

Страница 611: ...3 Open door A1 and then remove the screw B B 4 From the left remove the two screws C and then remove the cover C 7564 Repair information 611 ...

Страница 612: ...T SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the screw A and then remove the plastic connector cover A Metal connector cover removal 1 Open door B and then remove the screw A 7564 Repair information 612 ...

Страница 613: ... MPF removal CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Remove the plastic connector cover See Plastic connector cover removal on page 612 2 Remove the door rod cover See Door rod cover removal on page 656 3 Disconnect the cable A A 4 Remove the retainer B 7564 Repair information 613 ...

Страница 614: ...5 Using a spring hook disconnect the spring C from the door damper C B 6 Separate the two damper parts D and then disconnect the support strap E D E 7564 Repair information 614 ...

Страница 615: ...etainer G and then disconnect the door support 9 Pull out and then remove the door rod H Installation warning Make sure that the left door duplex and MPF are properly aligned and engaged with the door rod Improper installation may cause damage H G 7564 Repair information 615 ...

Страница 616: ...x and MPF MPF pick roller removal 1 Remove the left door duplex and MPF See Left door duplex and MPF removal on page 613 2 Release the E clip A and then slide the pick roller to the center of the shaft A 7564 Repair information 616 ...

Страница 617: ...Slide the shaft out of the printer and then remove the pick roller MPF pick guide removal 1 Remove the left door duplex and MPF See Left door duplex and MPF removal on page 613 2 Remove the MPF pick roller See MPF pick roller removal on page 616 7564 Repair information 617 ...

Страница 618: ... the front carefully rotate the retainer by a quarter turn to release and then remove using a pliers 4 Pull the pick guide and then disconnect the cable A A 5 Remove the pick guide 7564 Repair information 618 ...

Страница 619: ...ck roller removal on page 616 3 Remove the MPF pick guide See MPF pick guide removal on page 617 4 Remove the two screws A and then remove the tray stop A Redrive removal 1 Remove the fuser See Fuser removal on page 606 2 Open door A Warning Potential Damage The redrive may get damaged during removal if door A is closed 7564 Repair information 619 ...

Страница 620: ...emove the front fuser guide C 5 Disconnect the cable D remove the two screws E and then remove the redrive Warning Potential Damage The redrive may get damaged during removal if door A is closed Warning Potential Damage Be careful not to damage or change the position of the coil spring F 7564 Repair information 620 ...

Страница 621: ...e redrive See Redrive removal on page 619 3 Remove the E clip A and then remove the gear A Sensor input removal 1 Remove the deskew roller sensor guide See Deskew roller sensor guide removal on page 610 2 Gently flex the shaft and then remove the three screws A 7564 Repair information 621 ...

Страница 622: ...duplex and MPF See Left door duplex and MPF removal on page 613 2 Remove the MPF pick roller See MPF pick roller removal on page 616 3 Remove the MPF pick guide See MPF pick guide removal on page 617 4 Remove the MPF tray stop See MPF tray stop removal on page 619 5 From the front remove the two screws A A 7564 Repair information 622 ...

Страница 623: ...MPF removal on page 613 2 Remove the MPF pick roller See MPF pick roller removal on page 616 3 Remove the MPF pick guide See MPF pick guide removal on page 617 4 Remove the MPF tray stop See MPF tray stop removal on page 619 5 Remove the sensor MPF pass through with deflector See Sensor MPF pass through with deflector removal on page 622 7564 Repair information 623 ...

Страница 624: ...6 Remove the two screws A and then remove the hinge support A 7 Remove the three screws B 8 Remove the screw D behind the isolation roller C guide B C 7564 Repair information 624 ...

Страница 625: ...D 9 Carefully pull out the gearbox and then cut the cable ties E E 7564 Repair information 625 ...

Страница 626: ...l on page 613 2 Remove the MPF pick roller See MPF pick roller removal on page 616 3 Remove the MPF pick guide See MPF pick guide removal on page 617 4 Remove the MPF tray stop See MPF tray stop removal on page 619 5 Remove the sensor MPF pass through with deflector See Sensor MPF pass through with deflector removal on page 622 6 To access the isolation roller gear pull out the reference edge motor ...

Страница 627: ... the E clip A and then remove the duplex gears A Installation note Make sure that the duplex gear spring is properly installed 8 Remove the E clip B and then remove the roller gear B 7564 Repair information 627 ...

Страница 628: ...Right side removals Vent cover removal 1 Pry the bottom edge of the cover to release 2 Remove the cover 7564 Repair information 628 ...

Страница 629: ...and then remove the cover A Right cover removal 1 Remove the rear lower cover See Rear lower cover removal on page 672 2 Remove the rear upper cover See Rear upper cover removal on page 672 3 Remove the column outer cover See Column outer cover removal on page 629 4 Remove the eight screws A 7564 Repair information 629 ...

Страница 630: ...5 From the rear remove the screw B A B A 7564 Repair information 630 ...

Страница 631: ...en door A and then remove the two screws C C 7 Lift the standard bin cover D to release and then lift the right cover to remove Note Raise the handle E to easily remove the cover 7564 Repair information 631 ...

Страница 632: ...cover F D E F Column inner cover removal 1 Remove the rear upper cover See Rear upper cover removal on page 672 2 Remove the column outer cover See Column outer cover removal on page 629 7564 Repair information 632 ...

Страница 633: ...move the screw A and then release the latch B A B 4 Slightly pull the cover and then lift to release Warning Potential Damage Carefully handle the cover to avoid breaking it 1 2 7564 Repair information 633 ...

Страница 634: ...C and sensor D and then remove the cover C D Printhead fan removal 1 Remove the right cover See Right cover removal on page 629 2 Remove the 10 screws A and then pull the inner right cover A A 7564 Repair information 634 ...

Страница 635: ...3 Disconnect the cable B B 4 Remove the two screws C and then remove the fan C 7564 Repair information 635 ...

Страница 636: ...the cables B Warning Potential Damage Do not yank the ribbon cable See Disconnecting ribbon cables on page 593 4 Remove the screw C and then remove the bracket 5 Remove the screw D Warning Potential Damage Do not change the position of the adjuster link E Installation warning Do not overtighten the adjuster link screw 7564 Repair information 636 ...

Страница 637: ...D C B E 6 Release the cables from the cable guide 7 Remove tray 1 and then remove the screw F F 7564 Repair information 637 ...

Страница 638: ...head misalignment do not change the length of the adjuster assembly during removal H J Installation warning The edges of the frame may be sharp Do not let the edges of the frame scrape the printhead or cables Scraped strips or shavings may contaminate the printhead and cause print quality issues 7564 Repair information 638 ...

Страница 639: ...ent on page 596 b Perform the registration adjustment See Registration adjustment on page 601 Motor printhead wiper removal 1 Remove the right cover See Right cover removal on page 629 2 Remove the printhead See Printhead removal on page 636 3 Remove the two screws A A 7564 Repair information 639 ...

Страница 640: ...e tie B and then disconnect the cable C C B 5 Remove the motor Installation note Make sure that the dust cover and cable tie are reinstalled Front side removals Keyboard attach cover removal 1 Open door A 7564 Repair information 640 ...

Страница 641: ...2 Remove the cover Control panel display removal 1 Remove the model plate bezel Note Lift the right side off first 7564 Repair information 641 ...

Страница 642: ...ove the seven screws A 3 Disconnect the two cables B and then remove the display Warning Potential Damage Do not yank the ribbon cable See Disconnecting ribbon cables on page 593 7564 Repair information 642 ...

Страница 643: ...Control panel removal 1 Remove the left upper cover See Left upper cover removal on page 605 2 Remove the control panel display See Control panel display removal on page 641 7564 Repair information 643 ...

Страница 644: ...3 Using a screwdriver carefully pry the control panel support cover 4 Remove the support cover 7564 Repair information 644 ...

Страница 645: ...5 Remove the nine screws A and then disconnect the cable B A A A B 6 Remove the cables from the assembly as needed 7564 Repair information 645 ...

Страница 646: ...n page 641 2 Remove the three screws A 3 Remove the button kit Developer unit and photoconductor unit removal 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Repair information 646 ...

Страница 647: ...2 Open door A 3 Remove the waste toner bottle 7564 Repair information 647 ...

Страница 648: ...4 Remove the developer and PC unit combo 5 Remove the developer unit from the photoconductor unit 7564 Repair information 648 ...

Страница 649: ...emoval on page 640 2 Remove the three screws A and then remove the cover A Inner upper cover removal 1 Remove the keyboard attach cover See Keyboard attach cover removal on page 640 2 Remove the front column upper cover See Front column upper cover removal on page 649 7564 Repair information 649 ...

Страница 650: ...the cover A Inner lower cover removal 1 Remove the keyboard attach cover See Keyboard attach cover removal on page 640 2 Remove the inner upper cover See Inner upper cover removal on page 649 3 Remove the 10 screws A A 7564 Repair information 650 ...

Страница 651: ...4 Remove the screw B and then remove the connector cover B 5 Remove the cover Front door removal 1 Open the door and then remove the two screws A 7564 Repair information 651 ...

Страница 652: ...the door to the right to remove it Transfer belt removal 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 7564 Repair information 652 ...

Страница 653: ...2 Open door A 3 Remove the waste toner bottle 4 Open door A1 7564 Repair information 653 ...

Страница 654: ...5 Remove the transfer belt Pick roller removal 1 Remove the tray 7564 Repair information 654 ...

Страница 655: ...2 Remove the pick roller Separator pad removal 1 Pull out the tray 7564 Repair information 655 ...

Страница 656: ...2 Remove the separator pad Door rod cover removal 1 Remove tray 1 7564 Repair information 656 ...

Страница 657: ...eyboard attach cover See Keyboard attach cover removal on page 640 2 Remove the inner upper cover See Inner upper cover removal on page 649 3 Remove the inner lower cover See Inner lower cover removal on page 650 4 Remove the two screws A and then remove the actuator 7564 Repair information 657 ...

Страница 658: ... HVPS fan removal 1 Open door B and then remove the screw A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it A 2 Open door A 7564 Repair information 658 ...

Страница 659: ...ve the inner upper cover See Inner upper cover removal on page 649 4 Remove the inner lower cover See Inner lower cover removal on page 650 5 Remove the screw B and the duct C B C 7564 Repair information 659 ...

Страница 660: ...6 Remove the fan D D 7564 Repair information 660 ...

Страница 661: ...er removal on page 640 2 Remove the inner upper cover See Inner upper cover removal on page 649 3 Remove the inner lower cover See Inner lower cover removal on page 650 4 Remove the HVPS fan See HVPS fan removal on page 658 5 Remove the two screws A and then remove the bezel B 7564 Repair information 661 ...

Страница 662: ...6 Remove the three screws C C A B A 7 Remove the toner cartridge guide 7564 Repair information 662 ...

Страница 663: ...emoval 1 Remove the keyboard attach cover See Keyboard attach cover removal on page 640 2 Remove the inner upper cover See Inner upper cover removal on page 649 3 Remove the inner lower cover See Inner lower cover removal on page 650 4 Remove the front door See Front door removal on page 651 7564 Repair information 663 ...

Страница 664: ... cover See Keyboard attach cover removal on page 640 2 Remove the inner upper cover See Inner upper cover removal on page 649 3 Remove the inner lower cover See Inner lower cover removal on page 650 4 Remove the front door See Front door removal on page 651 5 Remove the door rod cover See Door rod cover removal on page 656 7564 Repair information 664 ...

Страница 665: ...e Pick roller removal on page 654 2 Press and hold the latch A and then rotate and remove the paper stopper B A B 3 Lower the latch C to release and then remove the feeder bearing D Note The shaft may need to be slightly rotated to align it with the hole on the feeder bearing 7564 Repair information 665 ...

Страница 666: ...C D 4 Release the cable from its guide E and then disconnect it F 5 Remove the five screws G G F E 6 Pull out and then remove the feeder 7564 Repair information 666 ...

Страница 667: ...A from the appropriate sensor A 4 Disconnect and then remove the sensor Sensor TPS removal 1 Remove the developer and PC unit combos 2 Remove the transfer belt See Transfer belt removal on page 652 3 Remove the two screws A and then release the sensor from the fork B Installation note Engage the sensor tab with the fork properly 7564 Repair information 667 ...

Страница 668: ...ove the developer and PC unit combos 2 Remove the transfer belt See Transfer belt removal on page 652 3 Remove the sensor TPS See Sensor TPS removal on page 667 4 Remove the two screws A and then remove the wiper A Developer PC unit CMY wiper rail removal 1 Remove the developer and PC unit combos 2 Remove the transfer belt See Transfer belt removal on page 652 7564 Repair information 668 ...

Страница 669: ...on warning Align the peg with the slot or damage may occur Developer PC unit K wiper rail removal 1 Remove the developer and PC unit combos 2 Remove the transfer belt See Transfer belt removal on page 652 3 Remove the PC unit developer door See PC unit developer door removal on page 663 7564 Repair information 669 ...

Страница 670: ...4 Remove the two screws A A 5 Disconnect and then remove the wiper rail Installation warning Align the peg with the slot or damage may occur 7564 Repair information 670 ...

Страница 671: ...Rear side removals Controller board cover removal 1 Remove the four screws A A 2 Remove the cover 7564 Repair information 671 ...

Страница 672: ...Rear lower cover removal 1 Remove the six screws A A 2 Remove the cover Rear upper cover removal 1 Remove the two screws A 2 Remove the cover 7564 Repair information 672 ...

Страница 673: ... inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it A 5 Remove the cover Charge roller HVPS removal 1 Remove the rear lower cover See Rear lower cover removal on page 672 2 Disconnect the cable A and then remove the four screws B Warning Potential Damage Do not touch the HVPS circuit components Only handle it by its edg...

Страница 674: ...A B 3 Remove the HVPS 7564 Repair information 674 ...

Страница 675: ...ntains software and security settings that are unique to the printer The SIM must be transferred from then old controller board to the new controller board 1 Remove the controller board cover See Controller board cover removal on page 671 2 Slide the SIM lock to the open position 7564 Repair information 675 ...

Страница 676: ...3 Remove the SIM 7564 Repair information 676 ...

Страница 677: ...oller board cover removal on page 671 2 Disconnect all the cables from the board Warning Potential Damage Do not yank the ribbon cables See Disconnecting ribbon cables on page 593 3 Remove the 12 screws A and then remove the board shield B A B 7564 Repair information 677 ...

Страница 678: ...emoval 1 Remove the controller board cover See Controller board cover removal on page 671 2 Remove the rear lower cover See Rear lower cover removal on page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 7564 Repair information 678 ...

Страница 679: ...ck do not touch its circuit components Only handle it by its outer edges 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Remove the controller board cover See Controller board cover removal on page 671 4 Remove the rear lower cover See Rear lower cover removal on page 672 5 Remove the rear upper cover See Rear upper cover removal on page 672 6 ...

Страница 680: ...pen the LVPS B 10 Disconnect the three cables C and then remove the LVPS CAUTION SHOCK HAZARD The LVPS may have residual voltage present To avoid the risk of electrical shock do not touch its circuit components Only handle it by its outer edges Warning Potential Damage Do not put too much strain on the LVPS cables and sockets 7564 Repair information 680 ...

Страница 681: ...ver See Rear lower cover removal on page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 6 Remove the LVPS See LVPS removal on page 679 7564 Repair information 681 ...

Страница 682: ...7 Remove the five screws A A 7564 Repair information 682 ...

Страница 683: ...671 2 Remove the rear lower cover See Rear lower cover removal on page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 6 Remove the LVPS See LVPS removal on page 679 7 Remove the LVPS cage See LVPS cage removal on page 681 7564 Repai...

Страница 684: ... board cover See Controller board cover removal on page 671 2 Remove the rear lower cover See Rear lower cover removal on page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 7564 Repair information 684 ...

Страница 685: ...m the board and then remove the seven screws A A 7 Release the cables from the controller board cage and then remove the cage Installation note Route properly the cables to their appropriate holes Top side 7564 Repair information 685 ...

Страница 686: ... page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 6 Remove the controller board cage See Controller board cage removal on page 684 7 Cut the cable tie A and then disconnect the cable from the appropriate motor B 7564 Repair infor...

Страница 687: ...Controller board cover removal on page 671 2 Remove the rear lower cover See Rear lower cover removal on page 672 3 Remove the rear upper cover See Rear upper cover removal on page 672 4 Remove the left upper cover See Left upper cover removal on page 605 5 Remove the rear left cover See Rear left cover removal on page 673 6 Remove the column outer cover See Column outer cover removal on page 629 ...

Страница 688: ...r See Controller board cover removal on page 671 3 Remove the rear lower cover See Rear lower cover removal on page 672 4 Remove the rear upper cover See Rear upper cover removal on page 672 5 Remove the left upper cover See Left upper cover removal on page 605 6 Remove the rear left cover See Rear left cover removal on page 673 7 Remove the controller board cage See Controller board cage removal ...

Страница 689: ...on page 629 6 Remove the controller board cover See Controller board cover removal on page 671 7 Remove the left upper cover See Left upper cover removal on page 605 8 Remove the rear left cover See Rear left cover removal on page 673 9 Remove the controller board cage See Controller board cage removal on page 684 10 Remove the LVPS cage See LVPS cage removal on page 681 11 Remove the main fan duc...

Страница 690: ...A 13 Remove the gearbox Installation notes a Position the toner supply actuator A as far to the right as possible A 7564 Repair information 690 ...

Страница 691: ...re that the cables under the gearbox are properly routed Warning Potential Damage Cables D may get pinched if they are not properly installed D d Align the bottom edge of the gearbox first and then swing up to align the cam gear to the toner supply actuator e Route the cables properly 7564 Repair information 691 ...

Страница 692: ...move the controller board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7 Remove the controller board cage See Controller board cage removal on page 684 8 Remove the LVPS cage See LVPS cage removal on page 681 9 Remove the main fan duct See Main fan duct removal on page 688 10 Remove the EP developer toner add gearbox Se...

Страница 693: ...emove the four screws B and then disconnect the sensor cable C B A B C A 13 Remove the gearbox Installation note Insert the waste toner shaft A into the bushing B on the gearbox 7564 Repair information 693 ...

Страница 694: ...r cover removal on page 672 3 Remove the column outer cover See Column outer cover removal on page 629 4 Remove the right cover See Right cover removal on page 629 5 Remove the controller board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7564 Repair information 694 ...

Страница 695: ... See LVPS cage removal on page 681 10 Remove the main fan duct See Main fan duct removal on page 688 11 Remove the EP developer toner add gearbox See EP developer toner add gearbox removal on page 689 12 Remove the fuser transfer belt motor gearbox Seee Fuser transfer belt motor gearbox removal on page 692 13 Pull out the waste toner shaft A A 7564 Repair information 695 ...

Страница 696: ...l on page 629 5 Remove the controller board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7 Remove the rear left cover See Rear left cover removal on page 673 8 Remove the controller board cage See Controller board cage removal on page 684 9 Remove the LVPS cage See LVPS cage removal on page 681 10 Remove the main fan du...

Страница 697: ...r board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7 Remove the rear left cover See Rear left cover removal on page 673 8 Remove the controller board cage See Controller board cage removal on page 684 9 Remove the LVPS cage See LVPS cage removal on page 681 10 Remove the main fan duct See Main fan duct removal on page...

Страница 698: ...e 629 5 Remove the controller board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7 Remove the rear left cover See Rear left cover removal on page 673 8 Remove the controller board cage See Controller board cage removal on page 684 9 Remove the LVPS cage See LVPS cage removal on page 681 10 Remove the main fan duct See M...

Страница 699: ...12 Remove the two screws A from the appropriate contact B A B 7564 Repair information 699 ...

Страница 700: ...e 629 4 Remove the right cover See Right cover removal on page 629 5 Remove the controller board cover See Controller board cover removal on page 671 6 Remove the left upper cover See Left upper cover removal on page 605 7 Remove the rear left cover See Rear left cover removal on page 673 8 Remove the controller board cage See Controller board cage removal on page 684 9 Remove the LVPS cage See LV...

Страница 701: ...12 Remove the two screws A from the appropriate contact B A B 13 Carefully lift the contact and then remove the screw C under it C 7564 Repair information 701 ...

Страница 702: ...ove the appropriate screw D and then carefully remove the toner port retainer D 16 Remove the three screws E and then remove the appropriate tube Warning Potential Damage The tube is fragile Do not disconnect the tube from the nozzle E 7564 Repair information 702 ...

Страница 703: ...al 1 Remove the exit cover 2 Open door C and then remove the four screws A A 3 Press the latches to release and then push the connector 4 Remove the rear upper cover See Rear upper cover removal on page 672 7564 Repair information 703 ...

Страница 704: ...Remove the three screws C and then disconnect the door holder Warning Potential Damage Hold the ADF door while removing the screws to avoid slamming the door into the printer CAUTION PINCH HAZARD To avoid the risk of a pinch injury use caution when handling the door mechanism 7564 Repair information 704 ...

Страница 705: ...ard attach cover removal on page 640 3 Remove the front column upper cover See Front column upper cover removal on page 649 4 Pull and then remove the HTU attach cover 5 Remove the rear upper cover See Rear upper cover removal on page 672 6 Remove the column outer cover See Column outer cover removal on page 629 7 Release the cable A from the cable holders Note Take note of the original route of t...

Страница 706: ...A 8 Remove the ground screw B from the front column B 7564 Repair information 706 ...

Страница 707: ...r Sensor cover removal 1 Open door C and then remove the screw CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C 2 Lift the flag A to release and then lift the cover B B A 7564 Repair information 707 ...

Страница 708: ...3 Disconnect the cable C and then remove the sensor C Installation note Reinstall the strip A to secure the sensor latches properly A 7564 Repair information 708 ...

Страница 709: ...ADF and flatbed removals ADF pick roller cover removal 1 Open door D 2 Release the latches and then remove the cover 7564 Repair information 709 ...

Страница 710: ...pick roller cover See ADF pick roller cover removal on page 709 2 Remove the pick roller ADF feed belt removal 1 Remove the ADF pick roller cover See ADF pick roller cover removal on page 709 2 Remove the feed belt 7564 Repair information 710 ...

Страница 711: ...ove the four screws A and then remove the cover A ADF removal 1 Remove the rear cover See ADF rear cover removal on page 711 2 Remove the four screws A from the retainers and grounding straps 3 Disconnect the five cables B A B 7564 Repair information 711 ...

Страница 712: ...te Make sure that all grounding straps and torroid casings are properly reinstalled ADF controller board removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Disconnect all the connections from the controller board and then remove the six screws A Warning Potential Damage Do not yank the ribbon cable See Disconnecting ribbon cables on page 593 7564 Repair information 712 ...

Страница 713: ...ear cover See ADF rear cover removal on page 711 2 Lift the tray and then pull to remove 2 1 ADF front cover removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF tray See ADF tray removal on page 713 7564 Repair information 713 ...

Страница 714: ...emove the four screws B behind the cover B 5 Remove the cover ADF bottom door removal 1 Remove the ADF front cover See ADF front cover removal on page 713 2 Remove the ADF rear cover See ADF rear cover removal on page 711 7564 Repair information 714 ...

Страница 715: ...3 Disconnect connector JCSHM A from the ADF controller board A 4 Remove the screw B securing the ground wire C to the frame B C 5 Open the ADF bottom door 7564 Repair information 715 ...

Страница 716: ...tom door make sure to reconnect the ground wire Top interlock actuator removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF tray See ADF tray removal on page 713 3 Remove the ADF front cover See ADF front cover removal on page 713 7564 Repair information 716 ...

Страница 717: ...move the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF tray See ADF tray removal on page 713 3 Remove the ADF front cover See ADF front cover removal on page 713 4 Remove the four E clips A 5 Remove the belt B the four gears C and the tensioner D C D B A 7564 Repair information 717 ...

Страница 718: ...rear cover See ADF rear cover removal on page 711 2 Remove the ADF controller board See ADF controller board removal on page 712 3 Disconnect the five cables A 4 Release the cables from the retainers B B A A B 7564 Repair information 718 ...

Страница 719: ...5 Remove the ten screws C securing the motor ADF C 7564 Repair information 719 ...

Страница 720: ...C C 6 Remove the motor ADF Installation note When installing the motor make sure to reconnect the ground wire A 7564 Repair information 720 ...

Страница 721: ...ller removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the motor ADF See Motor ADF removal on page 718 3 Disconnect connector JSTEP1 A from the ADF controller board A 7564 Repair information 721 ...

Страница 722: ...with hinge removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF front cover See ADF front cover removal on page 713 3 Remove the motor ADF See Motor ADF removal on page 718 4 From the rear side remove the two screws A 7564 Repair information 722 ...

Страница 723: ...5 Detach the hinge B A B 6 From the front side remove the two screws C and then remove the bracket D C D 7564 Repair information 723 ...

Страница 724: ... left to remove it 3 Open the top door and then remove the pick roller cover 4 Remove the two screws A 5 Release the two plastic latches B B A 6 Close the top door and then gently remove the cover ADF rear drive gears removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the motor ADF See Motor ADF removal on page 718 7564 Repair information 724 ...

Страница 725: ...emoval 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF tray See ADF tray removal on page 713 3 Remove the ADF front cover See ADF front cover removal on page 713 4 Remove the spring A E clip B and screw C C A B 5 Remove the actuator 7564 Repair information 725 ...

Страница 726: ...ADF separator roller removal 1 Open door D 2 Remove the cover 3 Remove the separator roller 7564 Repair information 726 ...

Страница 727: ...emoval on page 726 2 Remove the four screws A and then remove the guide A Sensor ADF multifeed receiver removal 1 Remove the input guide See Input guide removal on page 727 2 Disconnect the cable A and then remove the two screws B B A 3 Remove the sensor 7564 Repair information 727 ...

Страница 728: ...Disconnect the two cables A 3 Gently release the latches B to remove the sensor A B CCDM ADF removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF front cover See ADF front cover removal on page 713 3 Remove the ADF tray See ADF tray removal on page 713 7564 Repair information 728 ...

Страница 729: ...he E clip B the hinge C and then the lift bracket D B D C 6 Disconnect the cable E and then remove the two screws F securing the CCDM Warning Potential Damage Do not yank the ribbon cables See Disconnecting ribbon cables on page 593 7564 Repair information 729 ...

Страница 730: ...ur If image skew occurs then see ADF skew adjustment back side on page 594 ADF media exit actuator removal 1 Remove the ADF rear cover See ADF rear cover removal on page 711 2 Remove the ADF front cover See ADF front cover removal on page 713 3 Remove the ADF tray See ADF tray removal on page 713 4 Remove the CCDM ADF See CCDM ADF removal on page 728 7564 Repair information 730 ...

Страница 731: ...iner A A 6 Remove the actuator Sensor ADF 2nd scan removal 1 Remove the ADF separator roller See ADF separator roller removal on page 726 2 Remove the input guide See Input guide removal on page 727 7564 Repair information 731 ...

Страница 732: ...e the screw A and then release the cables from the bracket A 4 Remove the bracket and then remove the sensor Flatbed scanner front upper cover removal 1 Fully tilt the control panel 7564 Repair information 732 ...

Страница 733: ...anner front upper cover removal on page 732 3 Simultaneously move the two covers to the rear to detach them from the scanner 4 Remove the left cover Flatbed scanner right cover removal 1 Remove the rear cover See Flatbed scanner rear cover removal on page 735 2 Remove the front upper cover See Flatbed scanner front upper cover removal on page 732 7564 Repair information 733 ...

Страница 734: ...3 Pull down the right cover to detach it from the scanner 1 2 4 Simultaneously slide the trim and right covers to the rear to remove 7564 Repair information 734 ...

Страница 735: ...emoval 1 Open door C 2 Pull the lower edge of the cover to detach it 3 Remove the cover CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C 7564 Repair information 735 ...

Страница 736: ...on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the right cover See Flatbed scanner right cover removal on page 733 4 Remove the 24 screws A B securing the cover Note The ADF is not shown to improve clarity A A A B 5 Remove the top cover 7564 Repair information 736 ...

Страница 737: ...ed scanner rear left cover 2 Remove the three screws A securing the cable holder A A 3 Position the cable holder B to the right but do not remove it 4 Rotate the lower lock pin C clockwise to release it from the scanner support D and then remove it Warning Potential Damage To prevent the scanner from falling and avoid potential injury and scanner damage make sure that the scanner is properly suppo...

Страница 738: ...ise to release it from the scanner support D and then remove it Warning Potential Damage To prevent the scanner from falling and avoid potential injury and scanner damage make sure that the scanner is properly supported 7564 Repair information 738 ...

Страница 739: ...support Flatbed scanner frame latch removal 1 Remove the front upper cover See Flatbed scanner front upper cover removal on page 732 2 Remove the right See Flatbed scanner right cover removal on page 733 7564 Repair information 739 ...

Страница 740: ...pper cover See Flatbed scanner front upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the right cover See Flatbed scanner right cover removal on page 733 4 Remove the top cover See Flatbed scanner top cover removal on page 736 7564 Repair information 740 ...

Страница 741: ...left side of the frame A A 6 Detach the CCDM from the belt 7 Release the cable B and the toroid C from the CCDM Warning Potential Damage Do not yank the ribbon cables See Disconnecting ribbon cables on page 593 C B 7564 Repair information 741 ...

Страница 742: ...latbed scanner front upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the right cover See Flatbed scanner right cover removal on page 733 4 Remove the top cover See Flatbed scanner top cover removal on page 736 5 Release the latch A on both sides of the cover 7564 Repair information 742 ...

Страница 743: ...6 Remove the cover B A A B 7 Remove the three screws C and then disconnect the four cables D D C D C 8 Remove the board 7564 Repair information 743 ...

Страница 744: ...t upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the top cover See Flatbed scanner top cover removal on page 736 4 Lift and then slide the rear rod A out of the left side of the frame A 1 2 7564 Repair information 744 ...

Страница 745: ...per cover See Flatbed scanner front upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the right cover See Flatbed scanner right cover removal on page 733 4 Remove the top cover See Flatbed scanner top cover removal on page 736 7564 Repair information 745 ...

Страница 746: ...lly lay it out of the way but do not detach the connectors 7 Loosen the tension adjusting screw B and then remove the two screws C securing the motor 8 Disconnect the cable D and the remove the motor B D C Installation note Make sure that the belt is attached to the retainer A on the CCDM 7564 Repair information 746 ...

Страница 747: ...ove the front upper cover See Flatbed scanner front upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 3 Remove the right cover See Flatbed scanner right cover removal on page 733 4 Remove the top cover See Flatbed scanner top cover removal on page 736 7564 Repair information 747 ...

Страница 748: ... the rods A out the left side of the frame A A 6 Detach the CCDM from the belt and then carefully lay it out of the way but do not detach the connectors 7 Release the hooks attaching the sensor B 7564 Repair information 748 ...

Страница 749: ...he belt is attached to the retainer A on the CCDM A Flatbed scanner tensioner pulley removal 1 Remove the front upper cover See Flatbed scanner front upper cover removal on page 732 2 Remove the left cover See Flatbed scanner left cover removal on page 733 7564 Repair information 749 ...

Страница 750: ...3 4 Remove the top cover See Flatbed scanner top cover removal on page 736 5 Lift and then slide the rods A out the left side of the frame A A 6 Detach the CCDM from the belt and then carefully lay it out of the way but do not detach the connectors 7564 Repair information 750 ...

Страница 751: ...ew C securing the tensioner pulley C B 8 Remove the pulley Installation note Make sure that the belt is attached to the retainer A on the CCDM A Installation warning Tighten only the tension adjusting screw after the belt is reattached 7564 Repair information 751 ...

Страница 752: ... sensor actuators removal 1 Remove the tray insert 2 Pry and then remove the actuators Sensor 550 sheet tray media size removal 1 Remove the tray insert 2 Remove the sensor A and then disconnect the cable from the sensor A 7564 Repair information 752 ...

Страница 753: ...Sensor 550 sheet tray media low removal 1 Remove the tray insert 2 Remove the sensor A and then disconnect the cable from the sensor A 7564 Repair information 753 ...

Страница 754: ...oor 1 Open the jam door 2 Remove the sensor A and then disconnect the cable from the sensor A 550 sheet tray right rail removal 1 Remove the tray insert 2 Remove the screw A and then remove the rail A 7564 Repair information 754 ...

Страница 755: ... and then slide to remove the bracket 2 1 4 Disconnect the cable A and then remove the five screws B A B 5 Remove the feeder Sensor 550 sheet tray media out removal 1 Remove the tray insert 2 Remove the paper feeder See 550 sheet tray paper feeder removal on page 755 7564 Repair information 755 ...

Страница 756: ...3 Disconnect the cable A and then remove the sensor A 550 sheet tray rear cover removal 1 Remove the three screws A A 7564 Repair information 756 ...

Страница 757: ...he rear cover See 550 sheet tray rear cover removal on page 756 2 Disconnect the cables and then remove the two screws A A 3 Remove the controller board 550 sheet tray interface cable removal 1 Remove the tray insert 2 Remove the rear cover See 550 sheet tray rear cover removal on page 756 7564 Repair information 757 ...

Страница 758: ...3 Disconnect the two cables A from the controller board A 4 Remove the screw B and then remove the ground cable B 7564 Repair information 758 ...

Страница 759: ...5 Using needle nose pliers remove the top interface cable 6 Open the jam door 7 Remove the screw C and then remove the ground cable C 7564 Repair information 759 ...

Страница 760: ... bottom interface cable 9 Remove the screw D and then remove the ground cable D Sensor 550 sheet tray pick roller index removal 1 Remove the tray insert 2 Remove the pick roller assembly 7564 Repair information 760 ...

Страница 761: ...move the bracket 2 1 4 Remove the sensor A and then remove the cable A 550 sheet tray left rail removal 1 Remove the tray insert 2 Remove the rear cover See 550 sheet tray rear cover removal on page 756 7564 Repair information 761 ...

Страница 762: ...A A 4 Remove the two screws B and then remove the rail B Motor 550 sheet tray pass through removal 1 Remove the tray insert 2 Remove the rear cover See 550 sheet tray rear cover removal on page 756 7564 Repair information 762 ...

Страница 763: ...om the motor 5 Remove the two screws B and then remove the bracket Note Pay attention to the type of bracket used B 550 sheet tray wake up switch removal 1 Remove the tray insert 2 Remove the rear cover See 550 sheet tray rear cover removal on page 756 7564 Repair information 763 ...

Страница 764: ...emove the paper feeder See 550 sheet tray paper feeder removal on page 755 4 Disconnect the cable A from the controller board A 5 Remove the screw B and then remove the switch B 7564 Repair information 764 ...

Страница 765: ...right latches to release the tray 2 Remove the tray Bell crank removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the clip A and then remove the washer A 3 Remove the bell crank and spring Note The same steps apply when removing the other crank 7564 Repair information 765 ...

Страница 766: ...ay insert See 2200 sheet tray insert removal on page 765 2 Remove the three screws A Note Move the rail to the front to show the third screw A A 3 Remove the rail Note The same steps apply when removing the other rail 7564 Repair information 766 ...

Страница 767: ...tray insert removal on page 765 2 Remove the sensor A A 3 Disconnect the cable from the sensor Sensor 2200 sheet tray media size removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Disconnect the cable A A 3 Remove the sensor 7564 Repair information 767 ...

Страница 768: ...he three screws A A 2 Remove the cover 2200 sheet tray controller board removal 1 Remove the tray rear cover See 2200 sheet tray rear cover removal on page 768 2 Disconnect the cables and then remove the two screws A A 7564 Repair information 768 ...

Страница 769: ...1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the tray rear cover See 2200 sheet tray rear cover removal on page 768 3 Disconnect the two cables A A 4 Remove the two screws B and then remove the ground cable B 7564 Repair information 769 ...

Страница 770: ...5 Using needle nose pliers remove the interface cable 6 Remove the screw C and then remove the ground cable C 7564 Repair information 770 ...

Страница 771: ... gears removal 1 Remove the rear cover See 2200 sheet tray rear cover removal on page 768 2 Remove the six screws A and then remove the gear bracket A 3 Remove the clip B and then remove the gear B 7564 Repair information 771 ...

Страница 772: ... Motor 2200 sheet tray elevator removal 1 Remove the rear cover See 2200 sheet tray rear cover removal on page 768 2 Remove the elevator gear bracket See 2200 sheet tray elevator gears removal on page 771 3 Disconnect the cable 7564 Repair information 772 ...

Страница 773: ...4 Remove the two screws A and then remove the motor A 7564 Repair information 773 ...

Страница 774: ... to remove the bracket 2 1 3 Disconnect the two cables A 4 Remove the five screws B and then remove the feeder B A Sensor 2200 sheet tray media out removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the paper feeder See 2200 sheet tray paper feeder removal on page 774 7564 Repair information 774 ...

Страница 775: ... sheet tray pick roller index removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the paper feeder See 2200 sheet tray paper feeder removal on page 774 3 Remove the pick roller 4 Remove the bracket 2 1 7564 Repair information 775 ...

Страница 776: ...sconnect the cable A Motor 2200 sheet tray pick removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the paper feeder See 2200 sheet tray paper feeder removal on page 774 7564 Repair information 776 ...

Страница 777: ...emove the motor B 5 Remove the cover from the motor 2200 sheet tray media out sensor actuator removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the paper feeder See 2200 sheet tray paper feeder removal on page 774 7564 Repair information 777 ...

Страница 778: ...3 Remove the bracket 7564 Repair information 778 ...

Страница 779: ...4 Move the actuator away and then behind the sensor 7564 Repair information 779 ...

Страница 780: ...2200 sheet tray wake up switch removal 1 Remove the tray insert See 2200 sheet tray insert removal on page 765 2 Remove the paper feeder See 2200 sheet tray paper feeder removal on page 774 3 Remove the rear cover See 2200 sheet tray rear cover removal on page 768 7564 Repair information 780 ...

Страница 781: ...nd then remove the printer base or input option from the caster base CAUTION POTENTIAL INJURY The printer weighs 61 84 kg 135 185 lb and requires three or more trained personnel to lift it safely Always use the handholds on the printer to lift it Make sure that your fingers are not under the printer when you lift or set the printer down 7564 Repair information 781 ...

Страница 782: ...2 Remove the four screws A A 7564 Repair information 782 ...

Страница 783: ...hen remove the locking caster Note Remove and replace the damaged caster only The left and right locking casters do not wear and tear at the same time B Installation note When installing the left or right locking caster make sure to position the caster and the screws as shown 7564 Repair information 783 ...

Страница 784: ... from the caster base CAUTION POTENTIAL INJURY The printer weighs 61 84 kg 135 185 lb and requires three or more trained personnel to lift it safely Always use the handholds on the printer to lift it Make sure that your fingers are not under the printer when you lift or set the printer down 7564 Repair information 784 ...

Страница 785: ...t and then remove the caster base cover 4 Remove the three screws B and then remove the non locking caster Note Remove and replace the damaged caster only The left and right non locking casters do not wear and tear at the same time 7564 Repair information 785 ...

Страница 786: ...B Installation note When installing the left or right non locking caster make sure to position the screws as shown 7564 Repair information 786 ...

Страница 787: ... 1 Remove the two screws A A 2 Remove the cover Staple finisher front cover removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the screw A 3 Release the latch B and then remove the cover A B 7564 Repair information 787 ...

Страница 788: ... cover removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Open the staple cartridge door and then remove the three screws A A 3 Swing out the cover to remove 7564 Repair information 788 ...

Страница 789: ...Installation notes a Make sure to align the two tabs A A b Make sure that the pin is aligned with the hole on the staple cartridge door arm 7564 Repair information 789 ...

Страница 790: ... cover removal on page 788 3 Disconnect the cables and then remove the four screws A A Staple finisher staple cartridge door removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Release the arm from the pin and then remove the door 7564 Repair information 790 ...

Страница 791: ...e door insert the pin into the hole first Staple finisher lock assembly removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Set aside the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Open the jam access door 7564 Repair information 791 ...

Страница 792: ...5 Remove the four screws A A A 7564 Repair information 792 ...

Страница 793: ...A 6 Push the plate and then pull the assembly to remove 1 2 7564 Repair information 793 ...

Страница 794: ...ght plastic screws B A B B B B 2 Remove the cover Staple finisher staple cartridge door switch removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 7564 Repair information 794 ...

Страница 795: ...ear cover removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the controller board See Staple finisher controller board removal on page 790 7564 Repair information 795 ...

Страница 796: ...over A Sensor staple finisher lower bin full removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the screw A and then remove the sensor staple finisher front lower bin full transmitter 7564 Repair information 796 ...

Страница 797: ...oval on page 788 5 Remove the controller board See Staple finisher controller board removal on page 790 6 Set aside the inner rear cover 7 Remove the screw C and then remove the sensor staple finisher rear lower bin full transmitter 8 Disconnect the cable D C D 7564 Repair information 797 ...

Страница 798: ...controller board See Staple finisher controller board removal on page 790 4 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 5 Remove the two screws A A 6 Remove the screw B disconnect the cable C and then remove the sensor staple finisher rear upper bin full receiver B C 7 Remove the front cover See Staple finisher front cover removal on page 787 7564 Repair inform...

Страница 799: ...Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the controller board See Staple finisher controller board removal on page 790 4 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 5 Disconnect the cable A 7564 Repair information 799 ...

Страница 800: ...l on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the controller board See Staple finisher controller board removal on page 790 4 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 5 Remove the upper exit motor See Motor staple finisher upper exit roller removal on page 799 7564 Repair information 800 ...

Страница 801: ...nd the gear B and then remove the spring C A B C 7 Remove the two clips D and the bushing remove the lever E and then remove the gear F D E F 8 Remove the two clips G and then remove the bushing 7564 Repair information 801 ...

Страница 802: ...9 Remove the cam H and then remove the lever J G J H 10 Remove the gear Installation note Make sure that the hole A aligns with the gold rectangular marker B 7564 Repair information 802 ...

Страница 803: ...le finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Set aside the cables from the top of the ejector 7564 Repair information 803 ...

Страница 804: ...e Staple finisher rear cover removal on page 788 2 Remove the controller board See Staple finisher controller board removal on page 790 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the ejector See Staple finisher staple unit ejector removal on page 803 7564 Repair information 804 ...

Страница 805: ...ight cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the ejector See Staple finisher staple unit ejector removal on page 803 7564 Repair information 805 ...

Страница 806: ...5 Disconnect the two cables A A 6 Remove the four screws B and then remove the bracket B 7564 Repair information 806 ...

Страница 807: ...on page 788 3 Remove the controller board See Staple finisher controller board removal on page 790 4 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 5 Remove the ejector See Staple finisher staple unit ejector removal on page 803 6 Remove the spring A 7 Release the two latches B and then remove the switches Note Pay attention to the switch assignments based on the...

Страница 808: ...moval on page 788 2 Remove the controller board See Staple finisher controller board removal on page 790 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Set aside the staple unit See Staple finisher staple unit removal on page 805 7564 Repair information 808 ...

Страница 809: ...ail 1 2 2 6 Remove the screw A remove the spring B and then push down the clamp C C B A 7 Remove the stack clamp solenoid See Staple finisher stack clamp solenoid removal on page 810 8 Remove the clamp 7564 Repair information 809 ...

Страница 810: ... right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the ejector See Staple finisher staple unit ejector removal on page 803 5 Remove the staple unit bracket See Staple finisher staple unit removal on page 805 6 Remove the bottom cover See Staple finishe...

Страница 811: ...7 Remove the two screws A A 8 Remove the screw B and then remove the solenoid B 7564 Repair information 811 ...

Страница 812: ...age 787 2 Set aside the cables and then remove the four screws A A 3 Remove the motor from the bracket Staple finisher transport gears removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Disconnect the three cables A and then remove the four screws B A 7564 Repair information 812 ...

Страница 813: ...B 3 Set aside the aligner paddle motor and the bracket 4 Remove the clip C and then remove the four gears D D C 7564 Repair information 813 ...

Страница 814: ... Staple finisher front cover removal on page 787 2 Disconnect the three cables A and then remove the four screws B A B 3 Set aside the aligner paddle motor and bracket 4 Remove the sensor staple finisher aligner paddle C and then remove the clip D 7564 Repair information 814 ...

Страница 815: ...gears E E D C Installation note Make sure that the hole A on the white gear is aligned with the arrow B and the hole on the black gear C is centered with the sensor Align both at the same time 7564 Repair information 815 ...

Страница 816: ... Sensor staple finisher upper exit roller removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Disconnect the cable A and then remove the sensor A 7564 Repair information 816 ...

Страница 817: ...moval on page 787 2 Disconnect the three cables A and then remove the four screws B A B 3 Set aside the aligner paddle motor and bracket 4 Remove the front upper position exit roller gears See Staple finisher front upper position exit roller gears removal on page 819 7564 Repair information 817 ...

Страница 818: ... four clips C C C 6 Remove the six exit gears D and then remove the two exit roller belts E D D D E E Installation note Make sure that the washers A are installed together with the belts 7564 Repair information 818 ...

Страница 819: ...val 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the clip A and then remove the spring B 3 Remove the gear C C B A 4 Remove the remaining four clips D and the bushings and then remove the gear E 7564 Repair information 819 ...

Страница 820: ...5 Remove the actuator F and then remove the lever G D E D G F When installing the gears make sure That the tab on the gear is under the actuator 7564 Repair information 820 ...

Страница 821: ...er exit roller belts removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the front cover See Staple finisher front cover removal on page 787 3 Remove the upper position exit roller gears See Staple finisher front upper position exit roller gears removal on page 819 7564 Repair information 821 ...

Страница 822: ...n page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the front cover See Staple finisher front cover removal on page 787 5 Remove the two screws A and then set aside the cables A 7564 Repair information 822 ...

Страница 823: ...6 Remove the six screws B B 7 Set aside the cable and then pull up the assembly 7564 Repair information 823 ...

Страница 824: ...ear cover See Staple finisher inner rear cover removal on page 795 4 Remove the front cover See Staple finisher front cover removal on page 787 5 Remove the tamper assembly See Staple finisher tamper assembly removal on page 822 6 Remove the four screws A and then separate the top cover from the tamper A 7 Remove the four screws B and then remove the cave light and the metal bracket B 7564 Repair inf...

Страница 825: ...the tamper top cover See Staple finisher tamper top cover removal on page 824 7 Remove the sensor holders and then remove the sensors 1 2 3 1 Sensor staple finisher front tamper home 2 Sensor staple finisher narrow media tamper 3 Sensor staple finisher rear tamper home Motor staple finisher tamper removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cove...

Страница 826: ...t tamper motor remove the two screws 1 2 1 Motor staple finisher front tamper 2 Motor staple finisher rear tamper 6 Release the rear or front tamper belt A from the gear and then remove the motor A A 7564 Repair information 826 ...

Страница 827: ...finisher inner rear cover removal on page 795 4 Remove the front cover See Staple finisher front cover removal on page 787 5 Remove the tamper assembly See Staple finisher tamper assembly removal on page 822 6 Remove the tamper top cover See Staple finisher tamper top cover removal on page 824 7 Release the belt from the belt holder A 8 Remove the clip B and then remove the washer B A 9 Remove the bel...

Страница 828: ...he right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the front cover See Staple finisher front cover removal on page 787 5 Remove the tamper assembly See Staple finisher tamper assembly removal on page 822 7564 Repair in...

Страница 829: ...r removal 1 Remove the right cover See Staple finisher right cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the front cover See Staple finisher front cover removal on page 787 5 Remove the tamper assembly See Staple finisher tamper assembly removal on pag...

Страница 830: ...6 Release the belts from the holders A A 7 Remove the two clips B B 7564 Repair information 830 ...

Страница 831: ... front cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Set aside the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the two screws A and then release the spring Do the same for the two screws and the spring on the other side A 7564 Repair information 831 ...

Страница 832: ...e finisher front cover removal on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Set aside the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the screw A and then release the spring Do the same for the screw and the spring on the other side A 7564 Repair information 832 ...

Страница 833: ...5 Release the plastic bin link Do the same for the link on the other side 6 Release both sides of the bin support bar and then remove the bin 7564 Repair information 833 ...

Страница 834: ...ler removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Disconnect the three cables A and then remove the four screws B A B 3 Set aside the aligner paddle motor and bracket 7564 Repair information 834 ...

Страница 835: ... 5 Remove the clip E 6 Push and then swing out to remove the roller 1 2 E 7 Remove the compiler paper guide See Staple finisher compiler paper guide removal on page 836 Installation note Make sure that the tab A is inside the slot 7564 Repair information 835 ...

Страница 836: ...ple finisher front cover removal on page 787 2 Remove the compiler feed roller See Staple finisher compiler feed roller removal on page 834 3 Remove the clip A and then remove the guide B A B Installation note Make sure that the tab A is inside the slot 7564 Repair information 836 ...

Страница 837: ...er removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the compiler feed roller See Staple finisher compiler feed roller removal on page 834 3 Remove the two screws A A 7564 Repair information 837 ...

Страница 838: ...ove the holder C C B Staple finisher aligner paddle and upper paper guide removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the paddle motor and bracket See Motor staple finisher aligner paddle removal on page 812 7564 Repair information 838 ...

Страница 839: ...3 Remove the clip A and then remove the gear B B A 4 Set aside Door F 5 Remove the clip C C 7564 Repair information 839 ...

Страница 840: ...er paper guide Installation note Pay attention to the correct position of the upper exit roller and paddle 1 2 3 1 Staple finisher upper paper guide 2 Staple finisher upper exit roller 3 Staple finisher aligner paddle 7564 Repair information 840 ...

Страница 841: ...r guide removal on page 838 4 Remove the rear cover See Staple finisher rear cover removal on page 788 5 Remove the controller board See Staple finisher controller board removal on page 790 6 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 7 Remove the motor staple finisher upper exit roller See Motor staple finisher upper exit roller removal on page 799 8 Set aside...

Страница 842: ...9 Remove the clip C release the spring D and then remove the gear E C D E 10 Remove the clip F and the bushing and then remove the flag G F G 7564 Repair information 842 ...

Страница 843: ... the belt H remove the two clips J and then remove the gear H J 12 Remove the exit roller 2 1 Installation note Make sure that this side of the exit roller is installed into the front 7564 Repair information 843 ...

Страница 844: ...on page 787 2 Remove the rear cover See Staple finisher rear cover removal on page 788 3 Set aside the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the lock assembly See Staple finisher lock assembly removal on page 791 5 Release the three latches 7564 Repair information 844 ...

Страница 845: ...6 Release the four pins and then remove the paper guide Installation note Secure the guide on the second set of slots A A 7564 Repair information 845 ...

Страница 846: ...See Staple finisher controller board removal on page 790 4 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 5 Remove the bottom cover See Staple finisher bottom cover removal on page 794 6 Set aside the locking assembly 7 Remove the sensor staple finisher bin clamp See Sensor staple finisher bin clamp removal on page 853 8 Remove the clip A and the the bushing A 7564...

Страница 847: ...9 Remove the two screws B B 10 Disconnect the cable C C 7564 Repair information 847 ...

Страница 848: ...11 Pry the retainer counterclockwise to unlock and then loosen it 1 2 12 Remove the cam gear assembly 7564 Repair information 848 ...

Страница 849: ...13 Pry the retainer clockwise to unlock and then loosen it 2 1 7564 Repair information 849 ...

Страница 850: ...14 Release and then remove the bracket 2 1 3 4 15 Remove the bin clamp Note Pay attention to the default position of the arms 7564 Repair information 850 ...

Страница 851: ...stallation notes When installing the bin clamp make sure that the left side of the shaft is inserted into the D shaped hole and the pin is placed facedown and aligned with hole 7564 Repair information 851 ...

Страница 852: ...til the other side of the arm is aligned with the hole and then insert the arm 1 2 1 1 1 Raise the arm and then release it If the arm goes back to the original position and with a tension load then it is properly installed 1 1 1 7564 Repair information 852 ...

Страница 853: ...oval 1 Remove the bottom cover See Staple finisher bottom cover removal on page 794 2 Disconnect the cable A A 3 Remove the screw B and then remove the bracket B 4 Remove the adhesive and then remove the sensor 7564 Repair information 853 ...

Страница 854: ...l on page 788 4 Remove the controller board See Staple finisher controller board removal on page 790 5 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 6 Remove the bottom cover See Staple finisher bottom cover removal on page 794 7 Set aside the locking assembly 8 Remove the sensor staple finisher bin clamp See Sensor staple finisher bin clamp removal on page 853 9 ...

Страница 855: ...isconnect the cable B B 11 Remove the clip C and the bushing C 12 Pry the retainer counterclockwise to unlock and then loosen it Note Pay attention to the position of the E clip 7564 Repair information 855 ...

Страница 856: ...1 2 13 Remove the cam gear assembly 7564 Repair information 856 ...

Страница 857: ...14 Pry the retainer clockwise to unlock and then loosen it 2 1 7564 Repair information 857 ...

Страница 858: ...15 Release and then remove the bracket from the frames 2 1 3 4 7564 Repair information 858 ...

Страница 859: ... 2 Remove the bottom cover See Staple finisher bottom cover removal on page 794 3 Remove the two screws A A 4 Remove the motor and then disconnect the cable from the motor Motor staple finisher transport removal 1 Remove the front cover See Staple finisher front cover removal on page 787 2 Remove the bottom cover See Staple finisher bottom cover removal on page 794 7564 Repair information 859 ...

Страница 860: ...3 Remove the three screws A and then set aside the bracket A 4 Remove the two gears B B 7564 Repair information 860 ...

Страница 861: ...sher bottom cover removal on page 794 3 Remove the sensor staple finisher decurl See Sensor staple finisher decurl removal on page 863 4 Remove the sensor staple finisher transport See Sensor staple finisher transport removal on page 864 5 Remove the motor staple finisher transport See Motor staple finisher transport removal on page 859 6 Disconnect the decurl motor cable from the controller board and t...

Страница 862: ...cover See Staple finisher rear cover removal on page 788 3 Remove the inner rear cover See Staple finisher inner rear cover removal on page 795 4 Remove the ejector See Staple finisher staple unit ejector removal on page 803 5 Remove the staple unit bracket See Staple finisher staple unit removal on page 805 6 Remove the bottom cover See Staple finisher bottom cover removal on page 794 7564 Repair info...

Страница 863: ...A A 8 Remove the adhesive B and then remove the sensor B Sensor staple finisher decurl removal 1 Remove the bottom cover See Staple finisher bottom cover removal on page 794 2 Disconnect the cable A 7564 Repair information 863 ...

Страница 864: ...e the bracket A B 4 Remove the adhesive and then remove the sensor Sensor staple finisher transport removal 1 Remove the bottom cover See Staple finisher bottom cover removal on page 794 2 Disconnect the cable A 7564 Repair information 864 ...

Страница 865: ...3 Remove the screw B and then remove the bracket B A 4 Remove the adhesive and then remove the sensor 7564 Repair information 865 ...

Страница 866: ...Horizontal paper transport removals HPT front cover removal 1 Open door K 2 Remove the nine screws A A 3 Remove the cover 7564 Repair information 866 ...

Страница 867: ...HPT front cover removal on page 866 2 Remove the two screws A A 3 Remove the cover Sensor HPT jam cover removal 1 Remove the front cover See HPT front cover removal on page 866 2 Disconnect the cable A and then remove the screw B A B 7564 Repair information 867 ...

Страница 868: ...r See HPT front cover removal on page 866 2 Remove the belt A A HPT front transport belt gear removal 1 Remove the front cover See HPT front cover removal on page 866 2 Remove the front transport belt See HPT front transport belt removal on page 868 7564 Repair information 868 ...

Страница 869: ...3 Release the latch A and then remove the gear A HPT rear cover removal 1 Remove the five screws A A 2 Remove the cover 7564 Repair information 869 ...

Страница 870: ...age 869 2 Disconnect the cable A and then remove the two screws B B A 3 Remove the fan HPT controller board removal 1 Remove the rear cover See HPT rear cover removal on page 869 2 Slightly lift the top cover and then remove the three screws A A 7564 Repair information 870 ...

Страница 871: ...e screws B B 5 Remove the board HPT transport belts removal 1 Remove the rear cover See HPT rear cover removal on page 869 2 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 3 Remove the controller board See HPT controller board removal on page 870 7564 Repair information 871 ...

Страница 872: ...4 Remove the center belt A and then remove the two gears B A B 5 Remove the two belts C C 7564 Repair information 872 ...

Страница 873: ...Hole punch unit cover removal 1 Remove the five screws A A 2 Remove the cover 7564 Repair information 873 ...

Страница 874: ... Disconnect the two cables A and then remove the four screws B B B A A 3 Remove the hole punch unit Motor hole punch unit removal 1 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 2 Remove the hole punch unit See Hole punch unit removal on page 874 7564 Repair information 874 ...

Страница 875: ... motor A Hole punch unit gears removal 1 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 2 Remove the hole punch unit See Hole punch unit removal on page 874 3 Remove the clip A and then remove the gear A 7564 Repair information 875 ...

Страница 876: ...e gear B Sensor hole punch unit removal 1 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 2 Remove the hole punch unit See Hole punch unit removal on page 874 3 Remove the two screws A A 7564 Repair information 876 ...

Страница 877: ...4 Remove the four screws B B 5 Remove the screw C C 6 Remove the sensor 7564 Repair information 877 ...

Страница 878: ...is part is not a FRU 1 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 2 Disconnect the cable A and then remove the four screws B B B 3 Remove the screw C and then remove the belt D 7564 Repair information 878 ...

Страница 879: ... the transport assembly Motor HPT transport removal 1 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 2 Remove the HPT transport assembly See HPT transport assembly removal on page 878 7564 Repair information 879 ...

Страница 880: ...3 Remove the two screws A A 4 Remove the motor 7564 Repair information 880 ...

Страница 881: ...HPT transport gears removal 1 Remove the HPT transport assembly See HPT transport assembly removal on page 878 2 Remove the clip A and then remove the gear A 7564 Repair information 881 ...

Страница 882: ...the gear C B C 4 Pull the gear along the shaft until it touches the frame 5 Rotate the gear as shown and then push the frame 6 Remove the gear Installation note Make sure that the belt A is connected to the transport gear B 7564 Repair information 882 ...

Страница 883: ...nit cover See Hole punch unit cover removal on page 873 2 Remove the HPT transport assembly See HPT transport assembly removal on page 878 3 Remove the belt A A Installation note Make sure the belt A is connected to the transport gear B 7564 Repair information 883 ...

Страница 884: ...B A HPT top cover removal 1 Lift door K 2 Remove the five screws A A 7564 Repair information 884 ...

Страница 885: ... 4 Remove the top cover HPT transport idler roller removal 1 Remove the top cover See HPT top cover removal on page 884 2 Release the latch to remove the damaged roller Note Any of the five rollers A could be damaged 7564 Repair information 885 ...

Страница 886: ...A 2 1 Installation note Make sure to install the appropriate springs 7564 Repair information 886 ...

Страница 887: ...A B B A 7564 Repair information 887 ...

Страница 888: ... the top door HPT lock removal 1 Remove the front cover See HPT front cover removal on page 866 2 Remove the rear cover See HPT rear cover removal on page 869 3 Remove the controller board See HPT controller board removal on page 870 4 Remove the top cover See HPT top cover removal on page 884 7564 Repair information 888 ...

Страница 889: ...5 Remove the two screws A and then remove the retainer B B A 6 Open door K to access and to remove the two screws C and then remove the cable cover D C D 7564 Repair information 889 ...

Страница 890: ...7 Remove the four screws E E E E 7564 Repair information 890 ...

Страница 891: ...n secure the cables with cable ties B to avoid contact between the cables and the belts C A C B C 9 Remove the HPT lock HPT autoconnect cable removal 1 Remove the rear cover See HPT rear cover removal on page 869 2 Remove the controller board See HPT controller board removal on page 870 7564 Repair information 891 ...

Страница 892: ... See Hole punch unit cover removal on page 873 4 Remove the hole punch unit See Hole punch unit removal on page 874 5 Remove the autoconnect cable 6 Remove the top cover See HPT top cover removal on page 884 7564 Repair information 892 ...

Страница 893: ...7 Remove the two screws A and then remove the retainer B A B 7564 Repair information 893 ...

Страница 894: ...en remove the cable cover D C D 9 Cut the cable tie F and then remove the cables F Installation note Route the cables through the clamps A and then secure the cables with cable ties B to avoid contact between the cables and the belts C 7564 Repair information 894 ...

Страница 895: ...A C B C Sensor HPT transport removal 1 Turn over the HPT 2 Remove the screw A A 7564 Repair information 895 ...

Страница 896: ...nect the cable B and then remove the sensor B Installation note Make sure that the sensor is properly installed under the boss A and the actuator slipped through the slot as shown A 7564 Repair information 896 ...

Страница 897: ...A Sensor HPU entrance removal 1 Turn over the HPT 2 Remove the screw A A 7564 Repair information 897 ...

Страница 898: ...3 Disconnect the cable B and then remove the sensor B Installation note Make sure that the sensor is properly installed under the boss A as shown A 7564 Repair information 898 ...

Страница 899: ...e 867 3 Remove the top cover See HPT top cover removal on page 884 4 Remove the rear cover See HPT rear cover removal on page 869 5 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 6 Remove the hole punch unit See Hole punch unit removal on page 874 7 Remove the two screws A and then remove the retainer B A B 7564 Repair information 899 ...

Страница 900: ...8 Remove the 10 screws C C C 7564 Repair information 900 ...

Страница 901: ...9 Remove the four screws D and then set aside the HPT lock D D D 7564 Repair information 901 ...

Страница 902: ...10 Remove the two static brushes E E E 11 Remove the transport guide F F 7564 Repair information 902 ...

Страница 903: ...884 4 Remove the rear cover See HPT rear cover removal on page 869 5 Remove the hole punch unit cover See Hole punch unit cover removal on page 873 6 Remove the hole punch unit See Hole punch unit removal on page 874 7 Remove the HPT transport assembly See HPT transport assembly removal on page 878 8 Remove the front transport belt See HPT front transport belt removal on page 868 9 Remove the fron...

Страница 904: ...10 Remove the two screws A and then remove the retainer B A B 7564 Repair information 904 ...

Страница 905: ...11 Remove the 10 screws C C C 7564 Repair information 905 ...

Страница 906: ...12 Remove the four screws D D D D 7564 Repair information 906 ...

Страница 907: ...13 Remove the two static brushes E E E 14 Remove the transport guide F F 15 Remove the three clips G and then remove the bushings 7564 Repair information 907 ...

Страница 908: ...16 Remove the roller G G 7564 Repair information 908 ...

Страница 909: ...17 Remove the two screws H H 18 Remove the two screws J and then remove door K J 7564 Repair information 909 ...

Страница 910: ...19 Remove the belt K and then remove the gear L L K 20 Remove the clip M bushing and transport rollers N N M 7564 Repair information 910 ...

Страница 911: ... hole punch finisher removals MSHPF power supply cover removal 1 Using a Torx screwdriver remove the four screws A A 2 Remove the cover MSHPF bottom left cover removal 1 Remove the five screws A A 7564 Repair information 911 ...

Страница 912: ...2 Remove the cover MSHPF front door removal 1 Open the door and then remove the six screws A A 7564 Repair information 912 ...

Страница 913: ...2 Open the hinges and then remove the door 7564 Repair information 913 ...

Страница 914: ...Knobs J2 and J7 removal 1 Open door J 2 Remove the two screws A A A 3 Remove the knobs 7564 Repair information 914 ...

Страница 915: ...MSHPF door hinge removal 1 Remove the MSHPF front door See MSHPF front door removal on page 912 2 Remove the two screws A from the appropriate hinge B A B 3 Remove the hinge 7564 Repair information 915 ...

Страница 916: ...MSHPF front left cover removal 1 Remove the five screws A and B A B 2 Remove the cover 7564 Repair information 916 ...

Страница 917: ...SHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Open the staple cartridge door and then remove the eight screws A and B A B A B B 6 Pry the cover to release the latches and then remove the cover 7564 Repair information 917 ...

Страница 918: ...Note The latches engage with the holes A on the frame A A 1 3 2 7564 Repair information 918 ...

Страница 919: ... Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 919 ...

Страница 920: ...6 Behind the inner front cover remove the two screws A A A 7 Remove the door 7564 Repair information 920 ...

Страница 921: ...ee MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the four screws A and then remove the cover A 7564 Repair information 921 ...

Страница 922: ...MSHPF right cover removal 1 Remove the two screws A A 2 Remove the cover Installation note Engage the upper latches A properly 7564 Repair information 922 ...

Страница 923: ...A MSHPF bottom right cover removal 1 Remove the MSHPF right cover See MSHPF right cover removal on page 922 2 Remove the five screws A and then remove the cover A 7564 Repair information 923 ...

Страница 924: ...Remove the MSHPF right cover See MSHPF right cover removal on page 922 2 Remove the screw A A 3 Swing the cover to the left to release and then pull the cover Installation note Insert the latch B properly B 7564 Repair information 924 ...

Страница 925: ...4 Remove the two screws C behind the cover and then remove the inner cover C 5 Detach the LED D and lens E and then remove the cover D E 7564 Repair information 925 ...

Страница 926: ...Remove the MSHPF right cover See MSHPF right cover removal on page 922 2 Remove the screw A A 3 Swing the cover to the left to release and then pull the cover Installation note Insert the latch B properly B 7564 Repair information 926 ...

Страница 927: ...C 5 Disconnect the cable D and then remove the LED E E D MSHPF right frame cover removal 1 Remove the MSHPF right cover See MSHPF right cover removal on page 922 2 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 7564 Repair information 927 ...

Страница 928: ...3 Remove the screw A A 4 Swing the cover to the left to release and then pull the cover Installation note Insert the latch B properly B 7564 Repair information 928 ...

Страница 929: ...5 Remove the two screws C and then remove the cover C 7564 Repair information 929 ...

Страница 930: ...MSHPF controller board cover removal 1 Remove the screw A A 2 Remove the cover Installation note Engage the bottom latches B properly 7564 Repair information 930 ...

Страница 931: ...er board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 7564 Repair information 931 ...

Страница 932: ...4 Remove the eight screws A and then remove the cover A A Installation note Insert the locating pins A on the top edge of the cover properly 7564 Repair information 932 ...

Страница 933: ...1 2 Remove the MSHPF bottom left cover See MSHPF bottom left cover removal on page 911 3 Disconnect the cables A and then remove the four screws B CAUTION POTENTIAL INJURY The frame edges may be sharp To avoid the risk of a laceration injury use caution when working near the frame edges 7564 Repair information 933 ...

Страница 934: ...l 1 Remove the MSHPF right cover See MSHPF right cover removal on page 922 2 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 3 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 934 ...

Страница 935: ...er MSHPF top frame covers removal 1 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 7564 Repair information 935 ...

Страница 936: ...removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the four screws A and then remove the front top cover A 7 Lift the left top cover to release and then remove 7564 Repair information 936 ...

Страница 937: ...PF controller board removal 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Loosen the four screws A and then remove the cage A 7564 Repair information 937 ...

Страница 938: ...3 Remove the six screws B B 4 Disconnect all the cables Installation note Route and group the cables properly 7564 Repair information 938 ...

Страница 939: ... Cable group C J4 J7 J11 J34 Cable group D J8 D C Cable group E J3 Cable group F J9 J2 7564 Repair information 939 ...

Страница 940: ...t left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 940 ...

Страница 941: ...6 Remove the screw A and then release the bracket A 7 Remove the two screws B and then disconnect and remove the sensor B 7564 Repair information 941 ...

Страница 942: ...r See MSHPF inner front cover removal on page 917 6 Disconnect the cable A and then remove the screw B B A 7 Remove the sensor Sensor stapler bin lower limit removal 1 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove ...

Страница 943: ...6 Remove the screw A and then release the bracket A 7 Disconnect the cable B and then remove the screw C B C 8 Remove the sensor 7564 Repair information 943 ...

Страница 944: ...aple unit service position 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cag...

Страница 945: ...remove the screw B and then remove the bracket B 7 Cut the cable tie C and then disconnect the two cables D Installation warning Replace the cable tie or the cables may interfere with moving parts D C 7564 Repair information 945 ...

Страница 946: ...llation warning Keep the carriage cable straight Temporarily tape the cable to the frame as shown E Installation note Position the connector E with its exposed contacts facing up 7564 Repair information 946 ...

Страница 947: ...rinter enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Staple unit service position 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the M...

Страница 948: ...5 Remove the two screws A and then open the cage A 7564 Repair information 948 ...

Страница 949: ...remove the screw B and then remove the bracket B 7 Cut the cable tie C and then disconnect the two cables D Installation warning Replace the cable tie or the cables may interfere with moving parts D C 7564 Repair information 949 ...

Страница 950: ...8 To access the sensor turn the gear counterclockwise to move up the carriage 7564 Repair information 950 ...

Страница 951: ... and then navigate to Output device diagnostics Motor tests Finisher Staple unit service position 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear co...

Страница 952: ...5 Remove the two screws A and then open the cage A 7564 Repair information 952 ...

Страница 953: ...remove the screw B and then remove the bracket B 7 Cut the cable tie C and then disconnect the two cables D Installation warning Replace the cable tie or the cables may interfere with moving parts D C 7564 Repair information 953 ...

Страница 954: ...8 To access the sensor turn the gear counterclockwise to move up the carriage 7564 Repair information 954 ...

Страница 955: ...cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the MSHPF staple unit carriage See MSHPF staple unit carriage removal on page 944 7564 Repair information 955 ...

Страница 956: ...6 Disconnect the two cables A and then remove the two screws B B A 7564 Repair information 956 ...

Страница 957: ...7 Release the bracket from the carriage 7564 Repair information 957 ...

Страница 958: ... right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the MSHPF staple unit carriage See MSHPF staple unit carriage removal on page 944 6 Remove the MSHPF staple unit See MSHPF staple unit removal on page 955 7564 Repair information...

Страница 959: ...rews A and B and then separate the two brackets B A 8 Cut the cable tie C and then disconnect the cable D Installation warning Replace the cable tie or the cables may interfere with moving parts 7564 Repair information 959 ...

Страница 960: ...C D 9 Cut the cable tie E and then disconnect the cable F Installation warning Replace the cable tie or the cable may interfere with moving parts 7564 Repair information 960 ...

Страница 961: ...See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the screw A and then pull the bracket 7564 Repai...

Страница 962: ...er See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 6 Remove the MSHPF front door See MSHPF front door removal on page 912 7 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 8 Remove the knobs J2 and J7 See Knobs J2 and J7 rem...

Страница 963: ...remove the two screws A A 11 Disconnect the cable and then remove the transmitter sensor 12 From the rear remove the two screws B B 13 Disconnect the cable and then remove the receiver sensor 7564 Repair information 963 ...

Страница 964: ...l on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cage A 7564 Repair information 964 ...

Страница 965: ...6 Remove the E clip B and then release the retainer C C B 7 Remove the belt tensioner Installation note Install the retainer spring A properly A 7564 Repair information 965 ...

Страница 966: ...age 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cage A 7564 Repair information 966 ...

Страница 967: ...SHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 967 ...

Страница 968: ...5 Remove the two screws A and then open the cage A 7564 Repair information 968 ...

Страница 969: ...oller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 969 ...

Страница 970: ...5 Remove the two screws A and then open the cage A 7564 Repair information 970 ...

Страница 971: ...ee MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 971 ...

Страница 972: ...5 Remove the two screws A and then open the cage A 7564 Repair information 972 ...

Страница 973: ...rd cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 973 ...

Страница 974: ...5 Remove the two screws A and then open the cage A 7564 Repair information 974 ...

Страница 975: ...controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 975 ...

Страница 976: ...5 Remove the two screws A and then open the cage A 7564 Repair information 976 ...

Страница 977: ...6 Remove the screw B and then pull the bracket B 7 Disconnect the cable C and then remove the screw D D C 8 Remove the sensor 7564 Repair information 977 ...

Страница 978: ...nsport removal 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 978 ...

Страница 979: ...5 Remove the two screws A and then open the cage A 7564 Repair information 979 ...

Страница 980: ...6 Release the cables from their guides B and then detach them from the bracket B 7564 Repair information 980 ...

Страница 981: ... Cut the cable tie D remove the cap E and then disconnect the motor cable Installation warning Replace the cable tie or the cable may interfere with moving parts D E 9 Under the bracket remove the E clip F and then remove the gear 7564 Repair information 981 ...

Страница 982: ...r board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 982 ...

Страница 983: ...5 Remove the two screws A and then open the cage A 7564 Repair information 983 ...

Страница 984: ...6 Release the cables from their guides B and then detach them from the bracket B 7564 Repair information 984 ...

Страница 985: ... C and then pull the bracket C 8 Cut the cable tie D remove the cap E and then disconnect the motor cable Installation warning Replace the cable tie or the cable may interfere with moving parts E D 7564 Repair information 985 ...

Страница 986: ... 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 986 ...

Страница 987: ...5 Remove the two screws A and then open the cage A 7564 Repair information 987 ...

Страница 988: ...6 Release the cables from their guides B and then detach them from the bracket B 7564 Repair information 988 ...

Страница 989: ...7 Remove the four screws C and then pull the bracket C 8 Remove the three E clips D and then remove the gears D 7564 Repair information 989 ...

Страница 990: ...al on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the staging outer transport belt See Staging outer transport belt removal on page 969 7564 Repair information 990 ...

Страница 991: ...6 Remove the two screws A and then open the cage A 7564 Repair information 991 ...

Страница 992: ...7 Release the cables from their guides B and then detach them from the bracket B 7564 Repair information 992 ...

Страница 993: ...8 Remove the four screws C and then pull the bracket C 7564 Repair information 993 ...

Страница 994: ...PF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 994 ...

Страница 995: ...5 Remove the two screws A and then open the cage A 7564 Repair information 995 ...

Страница 996: ...board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair information 996 ...

Страница 997: ...5 Remove the two screws A and then open the cage A 7564 Repair information 997 ...

Страница 998: ... and then remove the belt D D C Mid transport pulley gears removal 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 7564 Repair information 998 ...

Страница 999: ...F bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cage A 7564 Repair information 999 ...

Страница 1000: ...move the two belts B and then remove the pulley gear C B C 7 Remove the two pulley gears D 8 Remove the belt E and then remove the two pulley gears under the pulley gears D E D 7564 Repair information 1000 ...

Страница 1001: ...bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the MSHPF standard bin exit belt See MSHPF standard bin exit belt removal on page 996 6 Remove the two screws C and then pull the bracket C 7 Cut the cable tie D disconnect the cable E and then remove the cap F Installation warning Replace the cable tie or the cable may interfere ...

Страница 1002: ...E D F 7564 Repair information 1002 ...

Страница 1003: ...on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the MSHPF standard bin exit belt See MSHPF standard bin exit belt removal on page 996 7564 Repair information 1003 ...

Страница 1004: ...6 Remove the two screws C and then pull the bracket C 7 Remove the two pulley gears D 8 Remove the E clip E and then remove the gear E D 7564 Repair information 1004 ...

Страница 1005: ...on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cage A 7564 Repair information 1005 ...

Страница 1006: ...nterface cable removal 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 7564 Repair information 1006 ...

Страница 1007: ...4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 5 Remove the two screws A and then open the cage A 7564 Repair information 1007 ...

Страница 1008: ... then remove it Mid transport mailbox interface cable removal 1 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 2 Remove the MSHPF right cover See MSHPF right cover removal on page 922 3 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 4 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 7564 Repair ...

Страница 1009: ...5 Remove the two screws A and then open the cage A 7564 Repair information 1009 ...

Страница 1010: ... connector from its slot 7 From the rear remove the ground screw B and then disconnect the interface cable from the mid transport interface board B 8 Release the cable from its guides and then remove 7564 Repair information 1010 ...

Страница 1011: ... on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the MSHPF right cover See MSHPF right cover removal on page 922 7 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 8 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 9 Remove the MSHPF inner top cover See MSHPF inner top cover removal on...

Страница 1012: ...e 912 2 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Disconnect the cable A and then remove the E clip B 7564 Repair information 1012 ...

Страница 1013: ... MSHPF front door removal on page 912 2 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 1013 ...

Страница 1014: ...ront door removal on page 912 2 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 1014 ...

Страница 1015: ...ght cover See MSHPF right cover removal on page 922 7 Remove the stapler bin cave cover See Stapler bin cave cover removal on page 924 8 Rotate the gear until the bin is at the topmost position 7564 Repair information 1015 ...

Страница 1016: ...9 Remove the screw A and then remove the MSHPF standard bin bottom cover A Installation note Align the square pegs B with the slots C on the cover 7564 Repair information 1016 ...

Страница 1017: ...B C 7564 Repair information 1017 ...

Страница 1018: ...10 Under the bin remove the six screws D and then remove the cover D 11 Disconnect the cable E and then remove the screw F F E 12 Remove the sensor 7564 Repair information 1018 ...

Страница 1019: ...he MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame co...

Страница 1020: ... cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the two screws A and then open the cage A 7564 Repair information 1020 ...

Страница 1021: ...15 From the top release the connector from its slot 16 From the left release the connector from its slot 7564 Repair information 1021 ...

Страница 1022: ...17 Remove the two ground screws B B 18 From the rear remove the five screws C C C 19 Remove the four screws D 7564 Repair information 1022 ...

Страница 1023: ...20 Using a Torx screwdriver remove the three screws E E D 7564 Repair information 1023 ...

Страница 1024: ...5 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover rem...

Страница 1025: ...cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the MSHPF top frame See MSHPF top frame removal on page 1019 15 Remove the E clip A and then remove the three screws B and C A B C 7564 Repair information 1025 ...

Страница 1026: ...16 Remove the two screws D D 17 Using a Torx screwdriver remove the two screws E and then remove the bracket E 7564 Repair information 1026 ...

Страница 1027: ...18 Release the belt F and then remove the two screws G and H G H F 7564 Repair information 1027 ...

Страница 1028: ...19 Disconnect the two cables J J 20 Remove the screw K K 7564 Repair information 1028 ...

Страница 1029: ...21 Remove the two screws L and then pull the bracket L 22 Remove the two screws M M 7564 Repair information 1029 ...

Страница 1030: ...23 Pull the shaft to the front and then lift it 1 2 7564 Repair information 1030 ...

Страница 1031: ...24 Swing away the bracket to release it from the tab N N 25 Remove the two screws P and then remove the motor offset P 7564 Repair information 1031 ...

Страница 1032: ... See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the...

Страница 1033: ... cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remo...

Страница 1034: ...15 Remove the screw A A 16 Remove the two screws B and then pull the bracket B 7564 Repair information 1034 ...

Страница 1035: ...t cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Rem...

Страница 1036: ...15 Remove the screw A A 16 Remove the two screws B and then pull the mid transport diverter motor bracket B 7564 Repair information 1036 ...

Страница 1037: ...17 Remove the three E clips C and D and then remove the cams and gear C D Installation note Align the markers and line 7564 Repair information 1037 ...

Страница 1038: ...move the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 7 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 8 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 9 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 10 Remove the MSHPF right cover See MSHPF right cover removal on page 92...

Страница 1039: ...13 Remove the two screws A and then open the cage A 7564 Repair information 1039 ...

Страница 1040: ...14 Release the receiver from its grommet B and then pull it off its slot B 15 Remove the screw C C 7564 Repair information 1040 ...

Страница 1041: ...16 From the rear remove the screw D D 17 Release the bracket and then release the receiver cable from the bracket 7564 Repair information 1041 ...

Страница 1042: ...18 Disconnect the cable E from the sensor staging outer transport 2 E 7564 Repair information 1042 ...

Страница 1043: ...Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 6 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 9...

Страница 1044: ...12 Remove the two screws A and then open the cage A 7564 Repair information 1044 ...

Страница 1045: ... Release the transmitter B from its grommet and then pull it off the frame B Installation warning Route the transmitter cable C properly or it may interfere with the roller C 7564 Repair information 1045 ...

Страница 1046: ...5 Cut the two cable ties E and then release the transmitter cable Installation warning Replace the cable ties or the cables may interfere with moving parts Installation note The transmitter cable threads through the hole F and into the frame 7564 Repair information 1046 ...

Страница 1047: ...F E E 16 Remove the sensor transmitter 7564 Repair information 1047 ...

Страница 1048: ... covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 ...

Страница 1049: ...16 Remove the E clip A and then remove the three screws B and C A B C 7564 Repair information 1049 ...

Страница 1050: ...17 Remove the two screws D D 18 Using a Torx screwdriver remove the two screws E and then remove the bracket E 7564 Repair information 1050 ...

Страница 1051: ...19 Remove the two screws F F 20 From the rear remove the two screws G release the tab H and then remove the guide G H 7564 Repair information 1051 ...

Страница 1052: ...PF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13...

Страница 1053: ...17 Unhook the spring A A 18 Remove the screw B and then remove the actuator B 7564 Repair information 1053 ...

Страница 1054: ...he front remove the E clip C C 20 Flex the diverter and then release its front end Warning Potential Damage Carefully flex the diverter to avoid breaking it 1 2 21 Remove the diverter 7564 Repair information 1054 ...

Страница 1055: ...rd cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF...

Страница 1056: ...r hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller b...

Страница 1057: ...7 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the MSHPF top frame See MSHPF top frame removal on page 1019 15 Remove the mid transport diverter cam See Mid transport diverter cams and gear removal on page 1035 16 Remove the screw A A 17 From the rear remove the screw B B 18 Remov...

Страница 1058: ... See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner t...

Страница 1059: ...18 Unhook the spring A A 7564 Repair information 1059 ...

Страница 1060: ...19 From the front remove the E clip B B 20 Flex the diverter and then release its front end Warning Potential Damage Carefully flex the diverter to avoid breaking it 2 1 7564 Repair information 1060 ...

Страница 1061: ... page 917 6 Remove the MSHPF inner left front cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF b...

Страница 1062: ...See Mid transport diverter cams and gear removal on page 1035 16 Remove door J1 See Door J1 removal on page 1056 17 Cut the two cable ties A and then release the sensor cable Installation warning The cables may interfere with moving parts Make sure that the cable ties are replaced A A 7564 Repair information 1062 ...

Страница 1063: ...18 From the front remove the two screws B B 19 From the rear remove the two screws C and then release the tab D D C C 7564 Repair information 1063 ...

Страница 1064: ...he MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 1064 ...

Страница 1065: ... right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the MSHPF top frame See MSHPF top frame removal on page 1019 15 Remove the mid transport diverter cam See Mid transport diverter cams and gear removal on page 1035 16 Re...

Страница 1066: ...A A 7564 Repair information 1066 ...

Страница 1067: ...18 From the front remove the two screws B B 19 From the rear remove the two screws C and then release the tab D D C C 7564 Repair information 1067 ...

Страница 1068: ...e MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 7564 Repair information 1068 ...

Страница 1069: ...al on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the two screws A remove the belt B and then remove the p...

Страница 1070: ...14 Remove the E clip D and then remove the bushing D 7564 Repair information 1070 ...

Страница 1071: ...15 From the left remove the two E clips E remove the hole punch gears and then pull out the shaft E 16 From the front using a Torx screwdriver remove the five screws F 7564 Repair information 1071 ...

Страница 1072: ...17 Remove the three screws G and then remove the bracket F F G 18 Remove the two screws H H 7564 Repair information 1072 ...

Страница 1073: ...er transport 1 removal 1 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 7564 Repair information 1073 ...

Страница 1074: ...right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the MSHP...

Страница 1075: ...16 Remove the E clip D and then remove the bushing D 7564 Repair information 1075 ...

Страница 1076: ...17 From the left remove the two E clips E remove the hole punch gears and then pull out the shaft E 18 From the front using a Torx screwdriver remove the five screws F 7564 Repair information 1076 ...

Страница 1077: ...19 Remove the three screws G and then remove the bracket F F G 20 Remove the two screws H H 7564 Repair information 1077 ...

Страница 1078: ...g entrance removal 1 Remove the MSHPF front left cover See MSHPF front left cover removal on page 916 2 Remove the MSHPF front door See MSHPF front door removal on page 912 3 Remove the MSHPF door hinge See MSHPF door hinge removal on page 915 4 Remove the knobs J2 and J7 See Knobs J2 and J7 removal on page 914 7564 Repair information 1078 ...

Страница 1079: ...move the MSHPF right frame cover See MSHPF right frame cover removal on page 927 12 Remove the MSHPF rear cover See MSHPF rear cover removal on page 931 13 Remove the MSHPF inner top cover See MSHPF inner top cover removal on page 934 14 Remove the MSHPF top frame See MSHPF top frame removal on page 1019 15 Remove the mid transport diverter cam See Mid transport diverter cams and gear removal on p...

Страница 1080: ...19 Remove the E clip D and then remove the bushing D 7564 Repair information 1080 ...

Страница 1081: ...20 From the left remove the two E clips E remove the hole punch gears and then pull out the shaft E 21 From the front using a Torx screwdriver remove the five screws F 7564 Repair information 1081 ...

Страница 1082: ...22 Remove the three screws G and then remove the bracket F F G 23 Remove the J1 access door See Door J1 removal on page 1056 24 Remove the two screws H H 7564 Repair information 1082 ...

Страница 1083: ...25 Pry the bracket to release and then pull it 7564 Repair information 1083 ...

Страница 1084: ...26 Disconnect the cable J insert the screwdriver to the access hole as shown and then remove the screw K K J 27 Remove the sensor 7564 Repair information 1084 ...

Страница 1085: ...e MSHPF top frame covers See MSHPF top frame covers removal on page 935 8 Remove the MSHPF controller board cover See MSHPF controller board cover removal on page 930 9 Remove the MSHPF right cover See MSHPF right cover removal on page 922 10 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 11 Remove the MSHPF right frame cover See MSHPF right frame cover remova...

Страница 1086: ...16 Disconnect all the cables from the mid transport interface board 17 From the front using a Torx screwdriver remove the five screws A 7564 Repair information 1086 ...

Страница 1087: ...e the three screws B and then remove the bracket A B A 19 Remove the offset assembly See Offset assembly removal on page 1024 20 Remove the four screws C and then remove the plate C 7564 Repair information 1087 ...

Страница 1088: ...21 Release the cables from their clamp D and then remove the screw E using a Torx screwdriver D E 7564 Repair information 1088 ...

Страница 1089: ...22 From the front using a Torx screwdriver remove the screw F F 23 Remove the screw G G 7564 Repair information 1089 ...

Страница 1090: ...arning Potential Damage The weight of the mid transport and staging assembly may deform the frame Make sure that the frame is supported by the column H H 25 Lift and then remove the mid transport and staging assembly Installation note Align the assembly locating pins with the frame holes 7564 Repair information 1090 ...

Страница 1091: ...staging assembly removal on page 1085 Note Position the mid transport and staging assembly as shown 2 Disconnect the two cables A cut the cable tie B and then release the cables from the bin Installation warning Replace the cable tie or the cables may interfere with moving parts 7564 Repair information 1091 ...

Страница 1092: ...B A Installation note Route the cables as shown 7564 Repair information 1092 ...

Страница 1093: ...3 Remove the two screws C C 4 Remove the two screws D D 7564 Repair information 1093 ...

Страница 1094: ...emove the bin Staging paper guide removal 1 Remove the mid transport and staging assembly See Mid transport and staging assembly removal on page 1085 2 Remove the MSHPF standard bin assembly See MSHPF standard bin assembly removal on page 1091 7564 Repair information 1094 ...

Страница 1095: ...3 Under door N remove the E clip A and then remove the hinge pin A 4 Remove the E clip B and then remove the hinge pin B 5 Remove the guide 7564 Repair information 1095 ...

Страница 1096: ...e Position the mid transport and staging assembly as shown 2 Remove the staging outer transport belt See Staging outer transport belt removal on page 969 3 Remove the staging transport gears See Staging transport gears removal on page 986 4 Remove the staging transport belts See Staging transport belts removal on page 990 7564 Repair information 1096 ...

Страница 1097: ...5 Remove the E clip A from the appropriate roller A A 7564 Repair information 1097 ...

Страница 1098: ...6 Remove the E clip B B B 7 Remove the roller Upper roller 1 2 7564 Repair information 1098 ...

Страница 1099: ...aging diverter removal 1 Remove the mid transport and staging assembly See Mid transport and staging assembly removal on page 1085 Note Position the mid transport and staging assembly as shown 7564 Repair information 1099 ...

Страница 1100: ...2 Release the cables from their guides A and then detach them from the bracket A A 7564 Repair information 1100 ...

Страница 1101: ...outer transport belt See Staging outer transport belt removal on page 969 6 Remove the staging transport gears See Staging transport gears removal on page 986 7 Remove the staging transport belts See Staging transport belts removal on page 990 8 Remove the staging inner transport rollers See Staging inner transport roller removal on page 1096 7564 Repair information 1101 ...

Страница 1102: ...9 Disconnect the two cables C and then release them from their guides C C 7564 Repair information 1102 ...

Страница 1103: ...10 Remove the four screws D D 11 Remove the four screws E E 7564 Repair information 1103 ...

Страница 1104: ...12 Lift the front end of the plate and then remove the plate 13 Unhook the spring F remove the screw G and then remove the actuator F G 7564 Repair information 1104 ...

Страница 1105: ...14 Remove the E clip H H 15 Flex the diverter and then release its front end Warning Potential Damage Carefully flex the diverter to avoid breaking it 7564 Repair information 1105 ...

Страница 1106: ...r Staging exit guide removal 1 Remove the mid transport and staging assembly See Mid transport and staging assembly removal on page 1085 Note Position the mid transport and staging assembly as shown 7564 Repair information 1106 ...

Страница 1107: ...2 Release the cables from their guides A and then detach them from the bracket A A 7564 Repair information 1107 ...

Страница 1108: ...outer transport belt See Staging outer transport belt removal on page 969 6 Remove the staging transport gears See Staging transport gears removal on page 986 7 Remove the staging transport belts See Staging transport belts removal on page 990 8 Remove the staging inner transport rollers See Staging inner transport roller removal on page 1096 7564 Repair information 1108 ...

Страница 1109: ...9 Disconnect the two cables C and then release them from their guides C C 7564 Repair information 1109 ...

Страница 1110: ...10 Remove the four screws D D 11 Remove the four screws E E 7564 Repair information 1110 ...

Страница 1111: ...12 Lift the front end of the plate and then remove the plate 7564 Repair information 1111 ...

Страница 1112: ...13 Remove the screw F and then loosen the two screws G G F 7564 Repair information 1112 ...

Страница 1113: ...14 Remove the screw H and then loosen the two screws J J H 15 Slightly flex the left and right frames outward to release the guide and then remove the guide 7564 Repair information 1113 ...

Страница 1114: ...over See MSHPF front left cover removal on page 916 5 Remove the MSHPF inner front cover See MSHPF inner front cover removal on page 917 6 Remove the MSHPF left front cover See MSHPF left front cover removal on page 921 7 Remove the MSHPF right cover See MSHPF right cover removal on page 922 8 Remove the MSHPF bottom right cover See MSHPF bottom right cover removal on page 923 9 Remove the stapler...

Страница 1115: ...13 Remove the two screws A and then open the cage A 14 Remove the compiler entrance belt B Installation note Engage the belt with its tensioner C properly 7564 Repair information 1115 ...

Страница 1116: ...B C 15 Disconnect the cables D J1 J2 J4 J5 and J3 from the interface board D 7564 Repair information 1116 ...

Страница 1117: ...16 Remove the five screws E E 7564 Repair information 1117 ...

Страница 1118: ...17 From the right remove the three screws F F 18 From the front remove the screw G G 7564 Repair information 1118 ...

Страница 1119: ...19 Swing the frame brace upward Installation note The lower tab H of the brace goes under the slot H 20 Pull out the assembly Note Take note of the holding positions 7564 Repair information 1119 ...

Страница 1120: ... original position or the finisher frame may deform Installation warning Make sure that the stapler carriage A is in the service position or the carriage cable B may snag when pushing the multiposition stapler assembly back in 7564 Repair information 1120 ...

Страница 1121: ...allation notes a Tuck the interface board cables out of the way to avoid snags b Align the multiposition stapler assembly along the rear side of the finisher when pushing it back in 7564 Repair information 1121 ...

Страница 1122: ...c Align the locating pins C and screw holes D C D 7564 Repair information 1122 ...

Страница 1123: ...per removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the two screws B A B B 3 Remove the motor 7564 Repair information 1123 ...

Страница 1124: ...per removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the two screws B B A 3 Remove the motor 7564 Repair information 1124 ...

Страница 1125: ...er assembly See Multiposition stapler assembly removal on page 1114 2 Release the belt from the appropriate clip A A 3 Release the belt from the pulley and then remove Installation notes a Align the spring hole with the frame hole 7564 Repair information 1125 ...

Страница 1126: ...he rear tamper belt slide the clip A as far to the rear as possible A MSHPF tamper pulley gear removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Release the belt from the appropriate pulley A A A 7564 Repair information 1126 ...

Страница 1127: ...and then remove Sensor MSHPF tamper removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the screw B from the appropriate sensor C C C B A 7564 Repair information 1127 ...

Страница 1128: ...ition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Release the belts from the clips A A 3 From the rear remove the E clip B and then remove the two screws C Warning Potential Damage Do not lose the spring D 7564 Repair information 1128 ...

Страница 1129: ...C D C B 7564 Repair information 1129 ...

Страница 1130: ...4 From the front remove the two E clips E E 5 Slide the shafts out of the frame Note For the rear tamper belt take note of the original position of the spring F 7564 Repair information 1130 ...

Страница 1131: ...6 Remove the rear or front tamper Installation note Perform the MSHPF tamper alignment adjustment after installing the tamper See MSHPF tamper alignment adjustment on page 603 7564 Repair information 1131 ...

Страница 1132: ...l on page 1114 2 Disconnect all the cables and then remove the two screws A A 3 Remove the board Motor compiler stack height removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the two screws B 7564 Repair information 1132 ...

Страница 1133: ...3 Lift the bracket remove the two screws C and then remove the motor B C A C 7564 Repair information 1133 ...

Страница 1134: ...osition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the two screws A and then lift the bracket A 3 Lower the sensor disconnect the cable B and then remove the screw C C B 4 Remove the sensor 7564 Repair information 1134 ...

Страница 1135: ...ound the shrink tube B of the cable B A Stack height assembly removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the two cables A remove the two screws B and then cut the cable ties C Installation warning Replace the cable ties or the cables may interfere with moving parts 7564 Repair information 1135 ...

Страница 1136: ...Sensor compiler exit cam removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the screw A disconnect the cable B and then remove the bracket 7564 Repair information 1136 ...

Страница 1137: ...ensor A B C Sensor compiler paddle removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the screw A disconnect the cable B and then remove the bracket 7564 Repair information 1137 ...

Страница 1138: ...3 Remove the screw C and then remove the sensor A B C 7564 Repair information 1138 ...

Страница 1139: ...cam removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the two screws B B A 3 Remove the motor 7564 Repair information 1139 ...

Страница 1140: ...he multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the four cables A and then remove the four screws B and C A B A A C B 3 Release the cables and then remove the assembly 7564 Repair information 1140 ...

Страница 1141: ...Installation notes a Route the cables properly on the rear side 7564 Repair information 1141 ...

Страница 1142: ...ler exit roller removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 7564 Repair information 1142 ...

Страница 1143: ... Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 3 Remove the E clip A and then remove the gear 4 Remove the two screws B and then remove the motor Note Take note of the original orientation of the motor cable socket C 7564 Repair information 1143 ...

Страница 1144: ...Stapler bin lower exit roller belt removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 From the front remove the belt A A 7564 Repair information 1144 ...

Страница 1145: ...t removal on page 1144 3 From the front release the latch A and then remove the pulley gear A Compiler entrance guide removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 3 Disconnect the interface board cables and then release the cables from t...

Страница 1146: ...4 Remove the nine screws A and B and then remove the frame A A B Warning Potential Damage Be careful not to deform the plastic guides C under the frame C C 7564 Repair information 1146 ...

Страница 1147: ...e multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 3 Remove the compiler entrance guide See Compiler entrance guide removal on page 1145 4 Remove the three screws A A 7564 Repair information 1147 ...

Страница 1148: ...5 Lift the frame release the cables remove the five screws B and then remove the two ground screws C C B B C 6 Remove the guide 7564 Repair information 1148 ...

Страница 1149: ...A Compiler gears removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 3 Remove the compiler entrance guide See Compiler entrance guide removal on page 1145 7564 Repair information 1149 ...

Страница 1150: ...4 Remove the three screws A A 7564 Repair information 1150 ...

Страница 1151: ...5 Lift the frame release the cables and then remove the five screws B B B 7564 Repair information 1151 ...

Страница 1152: ...6 Lift the upper guide remove the three E clips C and then remove the gears C 7 Remove the E clip D from the frame and then remove the gear D 7564 Repair information 1152 ...

Страница 1153: ...4 2 Disconnect the interface board cables and then release the cables from the frame 3 Remove the nine screws A and B and then remove the frame B A A 4 Using a flat blade screwdriver rotate the gear C to lower the stapler carriage D Note The carriage is lowered to clear the path for the rear tamper 7564 Repair information 1153 ...

Страница 1154: ...C D 7564 Repair information 1154 ...

Страница 1155: ... disconnect the three cables G cut the cable tie H and then remove the two ground screws J Installation warning Replace the cable tie or the cable with toroid may interfere with the movement of the stapler carriage J H G 7 Remove the compiler tray Installation note Insert the paddles to the slots 7564 Repair information 1155 ...

Страница 1156: ... assembly See Multiposition stapler assembly removal on page 1114 2 Remove the MSHPF compiler tray See MSHPF compiler tray removal on page 1153 3 Under the compiler tray disconnect the cable A and then remove the screw B B A 4 Remove the sensor 7564 Repair information 1156 ...

Страница 1157: ...e two screws B A B 4 Remove the motor Sensor MSHPF bin clamp home removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the compiler paddle and exit drive See Compiler paddle and exit drive removal on page 1140 3 Remove the MSHPF compiler tray See MSHPF compiler tray removal on page 1153 4 Disconnect the cable A remove the screw B and ...

Страница 1158: ...A C B Stapler bin lower exit roller removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the MSHPF compiler tray See MSHPF compiler tray removal on page 1153 7564 Repair information 1158 ...

Страница 1159: ...3 Remove the E clip A and then remove the bushing A 4 Release the latch B and then remove the gear B 7564 Repair information 1159 ...

Страница 1160: ...ler to the right 2 1 7 Remove the roller Motor stapler bin elevator removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Release the cables A remove the three screws B and then remove the cover Installation note Route the cables properly 7564 Repair information 1160 ...

Страница 1161: ...B A B 3 Remove the E clip C C 7564 Repair information 1161 ...

Страница 1162: ...ull the bracket D 5 Cut the cable tie F disconnect the cable G and then remove the two screws H Installation warning Replace the cable tie or the cable may interfere with the movement of the elevator belt G H F 7564 Repair information 1162 ...

Страница 1163: ... the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Release the cables A remove the three screws B and then remove the cover Installation note Route the cables properly B A B 7564 Repair information 1163 ...

Страница 1164: ...3 Remove the E clip C C 4 Remove the three screws D and then pull the bracket D 7564 Repair information 1164 ...

Страница 1165: ...te Align the groove on the gear with the pin on the shaft 6 Cut the cable tie F disconnect the cable G and then remove the drive Installation warning Replace the cable tie or the cable may interfere with the movement of the elevator belt 7564 Repair information 1165 ...

Страница 1166: ...G F 7564 Repair information 1166 ...

Страница 1167: ...er assembly removal on page 1114 2 Remove the belt A A Motor staple unit carriage removal Note Make sure that the staple carriage is in the service position Before turning off the printer enter the Diagnostics menu and then navigate to Output device diagnostics Motor tests Finisher Staple unit service position 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal o...

Страница 1168: ... A and then release the motor A 4 Cut the cable tie B and then disconnect the cable C Installation warning Replace the cable tie or the cable may interfere with moving parts B C 5 Remove the motor 7564 Repair information 1168 ...

Страница 1169: ...igate to Output device diagnostics Motor tests Finisher Staple unit service position 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Cut the cable tie A and then disconnect the two cables B Installation warning Replace the cable tie or the cables may interfere with moving parts B A 7564 Repair information 1169 ...

Страница 1170: ...en release the cable support C Installation warning Route and secure the cable or it may interfere with the movement of the staple unit carriage 4 Disconnect the cables J14 and J16 from the interface board 7564 Repair information 1170 ...

Страница 1171: ...5 Cut the cable tie D and then release the cable from its guides D Installation warning Replace the cable tie or the cable may interfere with moving parts 7564 Repair information 1171 ...

Страница 1172: ...carriage removal on page 944 b Thread the cable tie to secure the spacer A to the carriage A c Unpack the replacement cable Installation warning Do not roll or twist the section of the replacement cable between the two ends The cable must retain its straightness shape and length 7564 Repair information 1172 ...

Страница 1173: ...Note When connecting the replacement cable to the carriage plug it in with the exposed contacts facing up 7564 Repair information 1173 ...

Страница 1174: ...secure the cable with the cable tie C C B e Insert the cable and carriage into the multiposition stapler assembly Note Insert the cable support first followed by the staple unit carriage Keep the cable straight 7564 Repair information 1174 ...

Страница 1175: ...1 2 Installation warning Frame edges may be sharp Handle the cable carefully or it may get cut 7564 Repair information 1175 ...

Страница 1176: ...hat the cable is properly routed Stapler bin assembly removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Remove the MSHPF compiler tray See MSHPF compiler tray removal on page 1153 3 Remove the stapler bin elevator drive See Stapler bin elevator drive removal on page 1163 7564 Repair information 1176 ...

Страница 1177: ...4 Remove the two screws A and then remove the MSHPF stapler bin bottom cover A 5 Disconnect the cables remove the four screws B and then remove the tamper frame B 7564 Repair information 1177 ...

Страница 1178: ...6 Remove the two screws C and then remove the ground screw D D C 7564 Repair information 1178 ...

Страница 1179: ...7 From the rear remove the four screws E E 8 From the front remove the four screws F and then remove the ground screw G 7564 Repair information 1179 ...

Страница 1180: ...sing a Torx screwdriver remove the screw H H F G 10 From the right cut the cable tie J Installation warning Replace the cable tie or the cables may interfere with moving parts 7564 Repair information 1180 ...

Страница 1181: ...ition stapler assembly removal on page 1114 2 Remove the MSHPF compiler tray See MSHPF compiler tray removal on page 1153 3 Remove the stapler bin elevator drive See Stapler bin elevator drive removal on page 1163 4 Remove the stapler bin assembly See Stapler bin assembly removal on page 1176 7564 Repair information 1181 ...

Страница 1182: ...or bin can properly move to its topmost and bottommost positions Sensor staging inner transport 1 removal 1 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the screw B Warning Potential Damage Do not bend the sensor bracket or it may deform 7564 Repair information 1182 ...

Страница 1183: ...ve the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 2 Disconnect the cable A and then remove the screw B Warning Potential Damage Do not bend the sensor bracket or it may deform A B 3 Remove the sensor 7564 Repair information 1183 ...

Страница 1184: ...Cabinet removals Cabinet door removal 1 Open the cabinet door and then remove the four screws A A 2 Remove the door 7564 Repair information 1184 ...

Страница 1185: ...e the two screws A from the appropriate hinge A A 3 Remove the hinge Cabinet removal 1 Remove the MSHPF power supply cover See MSHPF power supply cover removal on page 911 2 Remove the multiposition stapler assembly See Multiposition stapler assembly removal on page 1114 7564 Repair information 1185 ...

Страница 1186: ... left remove the two screws C CAUTION POTENTIAL INJURY The frame edges may be sharp To avoid the risk of a laceration injury use caution when working near the frame edges C 5 Lift the finisher and then remove the cabinet 7564 Repair information 1186 ...

Страница 1187: ...Cabinet right wheel removal 1 Remove the cabinet See Cabinet removal on page 1185 2 From the bottom rotate the wheel A and knob B counterclockwise until they are removed A B 7564 Repair information 1187 ...

Страница 1188: ...Cabinet left wheel removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the E clip A and then remove the handle A 7564 Repair information 1188 ...

Страница 1189: ...wheel screw B counterclockwise until the wheel is removed B Cabinet brackets removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the cabinet door See Cabinet door removal on page 1184 7564 Repair information 1189 ...

Страница 1190: ...and then remove the brackets A A A Cabinet upper covers removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the appropriate cabinet brackets See Cabinet brackets removal on page 1189 7564 Repair information 1190 ...

Страница 1191: ...3 Remove the two screws A A 4 Remove the two screws B and then remove the side and rear covers Installation note On the left side cover the pegs point upward B 7564 Repair information 1191 ...

Страница 1192: ...5 Remove the two screws C C 7564 Repair information 1192 ...

Страница 1193: ... BOTTOM Cabinet lower covers removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the appropriate cabinet brackets See Cabinet brackets removal on page 1189 3 Remove the cabinet upper covers See Cabinet upper covers removal on page 1190 7564 Repair information 1193 ...

Страница 1194: ...4 Remove the two E clips A and then remove the handles A 7564 Repair information 1194 ...

Страница 1195: ...5 Remove the 10 screws B B B B B 6 Remove the three screws C and then separate the lower covers from the wheel frame C 7564 Repair information 1195 ...

Страница 1196: ...7 From the bottom remove the 14 screws D and then remove the cabinet bottom cover D D D D 8 Remove the two screws E E 7564 Repair information 1196 ...

Страница 1197: ...o screws F and then remove the covers F FRONT LEFT BOTTOM Finisher lock button removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the cabinet door See Cabinet door removal on page 1184 7564 Repair information 1197 ...

Страница 1198: ...3 Remove the two E clips A and then remove the handles A 7564 Repair information 1198 ...

Страница 1199: ...4 Remove the 10 screws B B B B B 5 Remove the three screws C and then separate the walls and cabinet floor from the wheel frame C 7564 Repair information 1199 ...

Страница 1200: ...removal 1 Remove the cabinet See Cabinet removal on page 1185 2 Remove the cabinet door See Cabinet door removal on page 1184 3 Remove the finisher lock button See Finisher lock button removal on page 1197 4 From the bottom remove the two screws A A 7564 Repair information 1200 ...

Страница 1201: ...5 Remove the two screws B and then remove the bracket B 6 Release the spring C C 7564 Repair information 1201 ...

Страница 1202: ...7 Remove the two screws D and then remove the latch D Installation note Make sure that the latch retracts properly 7564 Repair information 1202 ...

Страница 1203: ...2 bin mailbox removals Mailbox bail removal 1 Twist the bail until one end A is released 1 2 A 2 Remove the bail 7564 Repair information 1203 ...

Страница 1204: ...Mailbox jam door removal 1 Open the jam door 2 Remove the door Mailbox front cover removal 1 Remove the two screws A under the cover A 7564 Repair information 1204 ...

Страница 1205: ...remove the cover Motor mailbox diverter removal 1 Remove the mailbox front cover See Mailbox bail removal on page 1203 2 Disconnect the cable A and then remove the two screws B A B 3 Remove the motor 7564 Repair information 1205 ...

Страница 1206: ...Mailbox rear cover removal 1 Remove the two screws A under the cover A 2 While pressing the latch pry the cover to release and then remove the cover 7564 Repair information 1206 ...

Страница 1207: ...ntroller board removal 1 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 2 Disconnect all the cables and then remove the two screws A A A 3 Remove the board 7564 Repair information 1207 ...

Страница 1208: ...r cover removal on page 1206 2 Remove the three screws A and then remove the bracket A 3 Disconnect the motor cable from the mailbox controller board 4 Remove the two screws B and then remove the motor B 5 Disconnect the cable and then remove the motor 7564 Repair information 1208 ...

Страница 1209: ...ilbox jam door removal 1 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 2 Disconnect the cable A remove the screw B and then remove the sensor bracket B A 7564 Repair information 1209 ...

Страница 1210: ...removal 1 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 2 Disconnect the cables J1 and J2 from the mailbox controller board 3 Under the mailbox press the latches and then push the connector to release 4 Remove the cable 7564 Repair information 1210 ...

Страница 1211: ...e 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the rear latch Installation note Take note of the correct position of the spring A 4 Remove the front latch Installation note Take note of the correct position of the spring 7564 Repair information 1211 ...

Страница 1212: ...7564 Repair information 1212 ...

Страница 1213: ...ver to release 2 Remove the cover Mailbox top cover removal 1 Remove the mailbox front cover See Mailbox front cover removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 7564 Repair information 1213 ...

Страница 1214: ...s B B 5 Remove the cover Mailbox front inner cover removal Note This part is not a FRU 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox front cover See Mailbox front cover removal on page 1204 7564 Repair information 1214 ...

Страница 1215: ... jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox front cover See Mailbox front cover removal on page 1204 3 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 4 Disconnect the spring A and then remove the three screws B B A 7564 Repair information 1215 ...

Страница 1216: ... 1204 2 Remove the mailbox front cover See Mailbox front cover removal on page 1204 3 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 4 Pull the diverter to release and then remove it Warning Potential Damage Do not lose the spring from the bottom diverter Note Take note of the correct position of the diverter gear A 7564 Repair information 1216 ...

Страница 1217: ...cover See Mailbox front cover removal on page 1204 3 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 4 Remove the mailbox bottom diverter See Mailbox diverter removal on page 1216 5 Remove the gear A Installation note Take note of the correct position of the gear 7564 Repair information 1217 ...

Страница 1218: ...l on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 7564 Repair information 1218 ...

Страница 1219: ...val on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 7564 Repair information 1219 ...

Страница 1220: ...er See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 6 Remove the sensor A A 7564 Repair information 1220 ...

Страница 1221: ...elt A A Mailbox bin 2 full sensor flag removal 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner ...

Страница 1222: ... the two screws A A 9 From the front remove the two screws B B 10 Lift bin 2 and then pry the sensor flag to release Warning Potential Damage Be careful when handling the sensor flag 7564 Repair information 1222 ...

Страница 1223: ... See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 6 Remove the mailbox front cover See Mailbox front cover removal on page 1204 7 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 8 Remov...

Страница 1224: ...move the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page...

Страница 1225: ...See Mailbox front cover removal on page 1204 7 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 8 Remove the two screws A A 9 From the front remove the two screws B B 7564 Repair information 1225 ...

Страница 1226: ...D 12 Remove the sensor Sensor mailbox bin 1 paper present removal 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox front cover See Mailbox front cover removal on page 1204 7564 Repair information 1226 ...

Страница 1227: ...crew C C B 6 Remove the sensor Bin light board removal 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox front cover See Mailbox front cover removal on page 1204 7564 Repair information 1227 ...

Страница 1228: ...ens B and then disconnect the cable C C C 6 Remove the bin light board Sensor mailbox transport removal 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 7564 Repair information 1228 ...

Страница 1229: ...the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 6 Remove the mailbox front cover See Mailbox front cover removal on page 1204 7 Remove the mailbox front inner cover See Mailbox front inner cover removal on page 1214 8 Remove the screw A A 9 From the front remove the screw B release the latch C and then remove the roller B C 7564 Repair information 1229 ...

Страница 1230: ...ver See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 6 Remove the mailbox drive belt See Mailbox drive belt removal on page 1221 7564 Repair in...

Страница 1231: ...7 Remove the E clip A and then remove the gear A 8 Remove the E clip B 7564 Repair information 1231 ...

Страница 1232: ...2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 4 Remove the motor mailbox transport See Motor mailbox transport removal on page 1208 5 Remove the mailbox rear inner cover See Mailbox rear inner cover removal on page 1218 7564 Repair information 1232 ...

Страница 1233: ...ve the pulley gear A Mailbox drive gears removal 1 Remove the mailbox jam door See Mailbox jam door removal on page 1204 2 Remove the mailbox rear cover See Mailbox rear cover removal on page 1206 3 Remove the mailbox controller board See Mailbox controller board removal on page 1207 7564 Repair information 1233 ...

Страница 1234: ...r inner cover See Mailbox rear inner cover removal on page 1218 7 Remove the mailbox drive belts See Mailbox drive belt removal on page 1221 8 Remove the mailbox pulley gears See Mailbox bin 2 pulley gear removal on page 1230 and Mailbox bin 1 pulley gear removal on page 1232 9 Remove the screw B and then remove the gear 7564 Repair information 1234 ...

Страница 1235: ...10 Remove the eight E clips C and then remove the gears C C B C 7564 Repair information 1235 ...

Страница 1236: ...7564 1236 ...

Страница 1237: ...der 6 Proximity sensor Configured model CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported configurations see www lexmark com multifunctionprinters You can configure your printer by adding three optional 550 sheet trays or an optional 2200 she...

Страница 1238: ...ed if another finisher is installed 2 Multiposition staple hole punch finisher Note This option is not supported if another finisher is installed 3 Mailbox 4 Optional 2200 sheet tray 5 Caster base 6 Optional 550 sheet tray 7564 Component locations 1238 ...

Страница 1239: ... rollers 7 8 9 1 2 3 4 5 6 1 Media exit roller 2 Fuser decurler roller 3 Fuser heat belt 4 2nd transfer roller 5 Deskew roller 6 Isolation roller 7 MPF pick roller 8 MPF pass through roller 9 Tray 1 pick roller 7564 Component locations 1239 ...

Страница 1240: ...Duplex path rollers 2 2 1 3 1 Duplex exit roller 2 Duplex path rollers 3 Isolation roller 7564 Component locations 1240 ...

Страница 1241: ...2 3 4 5 6 8 9 7 1 Sensor output bin 2 Sensor redrive buckle 3 Sensor fuser exit 4 Sensor fuser buckle 5 Sensor deskew roller exit 6 Sensor deskew roller entry 7 Sensor input 8 Sensor MPF media present 9 Sensor MPF pass through 7564 Component locations 1241 ...

Страница 1242: ...Duplex path sensors 1 2 1 Sensor duplex path 1 2 Sensor duplex path 2 7564 Component locations 1242 ...

Страница 1243: ...4 9 10 8 7 6 5 1 Motor K toner add 2 Motor K developer 3 Motor fuser 4 Motor transfer belt 5 Motor K photoconductor 6 Motor CMY photoconductors 7 Motor CMY developers 8 Motor Y toner add 9 Motor C toner add 10 Motor M toner add 7564 Component locations 1243 ...

Страница 1244: ...Paper path motors Rear 1 2 3 4 5 6 1 Motor redrive 2 Motor deskew 3 Motor duplex 4 Motor MPF pick 5 Motor isolation 6 Motor tray 1 pick 7564 Component locations 1244 ...

Страница 1245: ...Power supply locations Rear 3 2 1 1 LVPS 2 Charge roller HVPS 3 Main HVPS 7564 Component locations 1245 ...

Страница 1246: ...DF roller locations 1 4 5 7 6 2 9 8 3 1 Feed belt 2 Pick roller 3 Exit roller 4 ADF tray 5 ADF bin 6 2nd scan roller 7 1st scan roller 8 ADF deskew roller 9 Separator roller 7564 Component locations 1246 ...

Страница 1247: ... ADF multi feed detect 2 Sensor ADF pick 3 Sensor ADF gap detect 4 Sensor ADF media present 5 Sensor ADF pick roller position 6 Sensor ADF media exit 7 Sensor ADF 2nd scan 8 Sensor ADF 1st scan 9 Sensor ADF registration 7564 Component locations 1247 ...

Страница 1248: ...2 Motor staple finisher transport 3 Motor staple finisher exit 4 Motor staple finisher decurl 5 Motor staple finisher bin clamp 6 Staple finisher stack clamp solenoid 7 Motor staple finisher upper exit roller 8 Motor staple finisher rear tamper 9 Motor staple finisher front tamper 7564 Component locations 1248 ...

Страница 1249: ... staple finisher staple unit paper present 5 Sensor staple finisher bin clamp 6 Sensor staple finisher front upper bin full transmitter 7 Sensor staple finisher narrow media tamper 8 Sensor staple finisher front tamper home 9 Sensor staple finisher front lower bin full transmitter 10 Sensor staple finisher upper exit roller 11 Sensor staple finisher aligner paddle 12 Sensor staple finisher decurl 7564 Comp...

Страница 1250: ...stack clamp 15 Staple finisher jam door switch 1 16 Staple finisher jam door switch 2 17 Staple finisher staple cartridge door switch HPT locations HPT sensors 4 3 1 2 1 Sensor HPT jam cover 2 Sensor HPT transport 3 Sensor HPU entrance 7564 Component locations 1250 ...

Страница 1251: ...4 Sensor HPT hole punch unit HPT motors 2 1 1 Motor HPT transport 2 Motor HPT hole punch unit 7564 Component locations 1251 ...

Страница 1252: ...nt 2 Sensor standard bin stack upper limit transmitter 3 Sensor door N interlock 4 Sensor staging entrance 5 Sensor hole punch box full transmitter 6 Sensor hole punch box full receiver 7 Sensor staging inner transport 2 8 Sensor staging outer transport 2 9 Sensor staging inner transport 1 7564 Component locations 1252 ...

Страница 1253: ...taging diverter 14 Sensor standard bin lower limit 15 Sensor mid transport diverter 16 Sensor MSHPF standard bin exit 17 Sensor offset roller 18 Sensor standard bin stack upper limit receiver MSHPF sensors Bottom 5 4 3 2 1 1 Sensor MSHPF front tamper 2 Sensor compiler paddle 7564 Component locations 1253 ...

Страница 1254: ...in paper present 2 Sensor stapler bin stack upper limit transmitter 3 Sensor MSHPF door interlock 4 Switch MSHPF cartridge door interlock 5 Sensor cartridge loading position 6 Sensor stapler bin lower limit 7 Sensor MSHPF bin clamp 8 Sensor compiler paper present 9 Sensor stapler bin paper present 7564 Component locations 1254 ...

Страница 1255: ...upper limit receiver MSHPF motor locations MSHPF motors Top 7 5 4 3 2 1 6 1 Motor mid transport diverter 2 Motor mid transport 3 Motor staging outer transport 4 Motor staging inner transport 5 Motor staging diverter 6 Motor offset 7564 Component locations 1255 ...

Страница 1256: ...andard bin elevator MSHPF motors Bottom 4 3 2 5 1 1 Motor MSHPF front tamper 2 Motor compiler exit cam 3 Motor compiler paddle 4 Motor compiler stack height 5 Motor MSHPF rear tamper 7564 Component locations 1256 ...

Страница 1257: ...3 2 1 1 Motor MSHPF bin clamp 2 Motor staple unit carriage 3 Motor stapler bin elevator 7564 Component locations 1257 ...

Страница 1258: ...2 5 4 1 Sensor mailbox diverter 2 Sensor mailbox bin 1 paper present 3 Sensor mailbox transport 4 Sensor mailbox jam door 5 Sensor mailbox bin 1 full 6 Sensor mailbox bin 2 full 7 Sensor mailbox bin 2 paper present 7564 Component locations 1258 ...

Страница 1259: ...Mailbox motors 2 1 1 Motor mailbox diverter 2 Motor mailbox transport 7564 Component locations 1259 ...

Страница 1260: ...7564 1260 ...

Страница 1261: ... separator pad 3 units 41X0928 300K Combo fuser and transfer module maintenance kit 115 V 41X0246 Fuser 115 V 41X0245 Transfer belt 41X0154 Transfer roller 41X0999 Pick roller and separator pad 3 units 41X0929 300K Combo fuser and transfer module maintenance kit 220 V 41X0247 Fuser 220 V 41X0245 Transfer belt 41X0154 Transfer roller 41X0999 Pick roller and separator pad 3 units 41X0930 300K Roller...

Страница 1262: ...by improper handling is not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or d...

Страница 1263: ...nner cover 2 Wipe the areas shown with a damp soft lint free cloth 1 White underside of the scanner cover 2 Scanner glass 3 Automatic document feeder ADF glass 4 White underside of the ADF cover 3 Close the scanner cover 7564 Maintenance 1263 ...

Страница 1264: ...Emptying the hole punch box 1 Open door J 2 Remove and empty the hole punch box 7564 Maintenance 1264 ...

Страница 1265: ...3 Insert the hole punch box 4 Close door J 7564 Maintenance 1265 ...

Страница 1266: ...opt Refers to the number of units in an option Units FRU Refers to the number of units in a FRU Description A brief description of the part The following abbreviations are used in the parts catalog NS not shown in the Asm index column indicates that the part is procurable but is not shown in the illustration PP parts packet in the Description column indicates that the part is contained in a parts ...

Страница 1267: ...Assembly 1 Covers 1 3 4 5 6 7 1 10 11 9 8 2 12 7564 Parts catalog 1267 ...

Страница 1268: ... cover Column inner cover removal on page 632 5 41X0217 1 1 Column outer cover Column outer cover removal on page 629 6 41X0211 1 1 HPT attach cover 7 41X0210 1 1 Standard bin cover 8 41X0716 1 1 Stacking bail 9 41X0212 1 1 Static brush bin full actuator 10 41X0220 1 1 Front column upper cover Front column upper cover removal on page 649 11 41X0216 1 1 Left upper cover Left upper cover removal on ...

Страница 1269: ...Assembly 2 Covers 2 2 1 3 5 6 4 10 9 8 13 12 7 11 7564 Parts catalog 1269 ...

Страница 1270: ...oval on page 629 5 41X0070 1 1 Right cover bracket 6 41X0090 1 1 Vent cover Vent cover removal on page 628 7 40X9079 1 1 Audio speaker 8 41X0094 1 1 Lower front cover Lower front cover removal on page 664 9 41X0097 1 1 Door rod cover Door rod cover removal on page 656 10 41X0093 1 1 Inner lower cover Inner lower cover removal on page 650 11 41X0715 1 1 Inner upper cover Inner upper cover removal o...

Страница 1271: ...Assembly 3 Covers 3 1 2 3 5 4 7 12 11 10 9 6 6 8 7564 Parts catalog 1271 ...

Страница 1272: ... upper cover removal on page 732 4 41X0232 1 1 Scanner front cover 5 41X0229 1 1 Keyboard access cover 6 41X0780 2 1 Front door strap 7 41X0227 1 1 Front door Front door removal on page 651 8 41X0781 2 1 Support spring 9 41X0278 1 1 Cable cover 10 41X0230 1 1 Scanner left cover Flatbed scanner left cover removal on page 733 11 41X0233 1 1 Scanner left upper cover 12 41X0236 1 1 Scanner rear cover ...

Страница 1273: ...Assembly 4 Control panel 3 4 2 5 6 7 8 1 7564 Parts catalog 1273 ...

Страница 1274: ... plate XC8160 2 41X0544 1 1 Bezel 10 1 inch control panel 3 41X0052 1 1 Board 10 1 inch control panel 4 41X0224 1 1 Button kit 10 1 inch control panel Control panel button kit removal on page 646 5 41X0215 1 1 Support 10 1 inch control panel 6 41X0238 1 1 Control panel support cover 7 41X0222 1 1 Sensor proximity 8 41X0221 1 1 Proximity sensor cover 7564 Parts catalog 1274 ...

Страница 1275: ...Assembly 5 Duplex 1 2 3 9 4 6 8 5 11 10 12 7 7564 Parts catalog 1275 ...

Страница 1276: ... 4 41X0066 1 1 Front nip release arm 5 41X0072 1 1 Lower duplex sensor bracket 6 41X0446 1 1 Sensor duplex path 2 7 41X0446 1 1 Sensor duplex path 1 8 41X0071 1 1 Upper duplex sensor bracket 9 41X0065 1 1 Rear nip release arm 10 41X0098 1 1 Connector cover plastic Plastic connector cover removal on page 612 11 41X0105 1 1 Duplex Left door duplex and MPF removal on page 613 12 41X0122 1 1 Duplex up...

Страница 1277: ...Assembly 6 Left door 1 2 3 12 10 13 11 15 14 16 18 19 20 22 7 8 9 21 17 5 6 4 7564 Parts catalog 1277 ...

Страница 1278: ...n page 619 9 41X0119 1 1 MPF pick guide MPF pick guide removal on page 617 10 41X0124 1 1 Left door paper guide 11 41X0081 1 1 Left door front catch 12 41X0174 1 1 Left door support 13 41X0080 1 1 Left door rear catch 14 41X0101 1 1 Left door Left door duplex and MPF removal on page 613 15 41X0136 1 1 Left door release latch 16 41X0135 1 1 Duplex release latch Duplex release latch removal on page ...

Страница 1279: ...Assembly 7 Feeder 1 3 4 5 6 7 9 8 2 7564 Parts catalog 1279 ...

Страница 1280: ...er Paper feeder removal on page 665 3 41X0470 1 1 Sensor media out 4 41X0129 1 1 Paper tray guide 5 40X7911 1 1 Sensor media size 6 41X0175 1 1 Media tray 7 41X0470 1 1 Sensor media low 8 41X0067 1 1 Feeder bearing Paper feeder removal on page 665 9 41X0999 1 1 Pick roller and separator pad Pick roller removal on page 654 7564 Parts catalog 1280 ...

Страница 1281: ...Assembly 8 Frame 6 1 2 4 3 5 7564 Parts catalog 1281 ...

Страница 1282: ... 1 41X0074 1 1 Frame connector bracket 2 41X0131 1 1 Right handle 3 41X0991 1 1 Tray close rail right 4 41X0103 1 1 PC unit developer door Developer unit and photoconductor unit removal on page 646 5 41X0992 1 1 Tray close rail left 6 41X0130 1 1 Left handle 7564 Parts catalog 1282 ...

Страница 1283: ...Assembly 9 Fuser 7564 Parts catalog 1283 ...

Страница 1284: ...5 1 1 Fuser front loading guide 3 41X0248 1 1 Fuser 100 V Fuser removal on page 606 3 41X0246 1 1 Fuser 115 V Fuser removal on page 606 3 41X0247 1 1 Fuser 230 V Fuser removal on page 606 4 41X0126 1 1 Fuser rear loading guide 5 41X0127 1 1 Fuser alignment guide 6 41X0165 1 1 Sensor fuser temperature 7564 Parts catalog 1284 ...

Страница 1285: ...Assembly 10 Electronics Front 3 1 6 2 5 4 8 7 7564 Parts catalog 1285 ...

Страница 1286: ...61 2 41X0117 1 1 Toner cartridge guide 3 41X0954 1 1 Printhead fan Printhead fan removal on page 634 4 41X0162 1 1 Sensor door interlock Sensor door interlock removal on page 657 5 41X0162 1 1 Switch left door interlock 6 41X0141 1 1 Grounding plate 7 41X0973 1 1 Fan duct 8 41X0974 1 1 HVPS fan HVPS fan removal on page 658 7564 Parts catalog 1286 ...

Страница 1287: ...Assembly 11 Electronics Rear 3 4 5 6 9 8 1 2 7 7564 Parts catalog 1287 ...

Страница 1288: ... power input cable 4 41X0244 1 1 LVPS cage LVPS cage removal on page 681 5 41X0242 1 1 LVPS LVPS removal on page 679 6 41X0087 1 1 Controller board cover Controller board cover removal on page 671 7 41X0785 1 1 Weather station Weather station removal on page 683 8 41X0241 1 1 Charge roller HVPS Charge roller HVPS removal on page 673 9 41X0237 1 1 Controller board Controller board removal on page 6...

Страница 1289: ...Assembly 12 Registration 1 3 5 4 6 11 2 7 8 9 10 7564 Parts catalog 1289 ...

Страница 1290: ... gear Isolation roller gear removal on page 626 4 41X0155 1 1 Deskew roller 5 41X0156 1 1 Deskew pinch roller 6 41X0168 1 1 Isolation roller shaft 7 40X7779 1 1 Sensor deskew roller exit 8 41X0914 1 1 Sensor near narrow media 9 41X0914 1 1 Sensor narrow media 10 41X0914 1 1 Sensor deskew roller entry 11 41X0128 1 1 Deskew roller sensor guide Deskew roller sensor guide removal on page 610 7564 Part...

Страница 1291: ...Assembly 13 Motors 1 2 7 5 6 4 3 7564 Parts catalog 1291 ...

Страница 1292: ...te toner gear removal on page 694 4 41X0113 3 1 Toner add motor gearbox K C and M Toner add motor gearbox K C and M removal on page 686 4 41X0113 1 1 Toner add motor gearbox Y Toner add motor gearbox Y removal on page 687 5 41X0112 1 1 EP developer toner add gearbox EP developer toner add gearbox removal on page 689 6 41X0114 1 1 Motor black only retract 7 41X0115 1 1 MPF reference edge gearbox Re...

Страница 1293: ...Assembly 14 Printhead 2 3 5 7 8 10 4 1 6 9 7564 Parts catalog 1293 ...

Страница 1294: ...amp 4 41X0076 1 1 Printhead data cable 5 41X0240 1 1 Printhead adjustment parts pack 6 41X0144 1 1 Laser printhead Printhead removal on page 636 7 41X0132 1 1 Printhead post 8 41X0147 3 1 Developer PC unit CMY wiper rail Developer PC unit CMY wiper rail removal on page 668 9 41X0086 1 1 Developer roll power contact 10 41X0146 1 1 Developer PC unit K wiper rail Developer PC unit K wiper rail remova...

Страница 1295: ...Assembly 15 Toner supply 10 3 5 1 2 6 4 4 7 8 9 11 11 11 4 7564 Parts catalog 1295 ...

Страница 1296: ... Toner port retainer CMY 5 41X0150 1 1 Toner port retainer 6 41X0056 1 1 Toner supply actuator Toner supply actuator removal on page 696 7 41X0180 1 1 Toner add tube K Toner add tube removal on page 700 8 41X0178 1 1 Toner add tube M Toner add tube removal on page 700 9 41X0177 1 1 Toner add tube C Toner add tube removal on page 700 10 41X0179 1 1 Toner add tube Y Toner add tube removal on page 70...

Страница 1297: ...Assembly 16 Redrive 1 3 2 7564 Parts catalog 1297 ...

Страница 1298: ...m index P N Units mach Units FRU Description Removal procedure 1 41X0148 1 1 Redrive Redrive removal on page 619 2 41X0110 1 1 Redrive gear Redrive gear removal on page 621 3 41X0140 1 1 Motor redrive 7564 Parts catalog 1298 ...

Страница 1299: ...Assembly 17 Transfer Front 1 2 3 4 5 6 5 8 9 10 11 11 7 12 7564 Parts catalog 1299 ...

Страница 1300: ...ver 5 41X0161 2 1 Sensor auto alignment Sensor auto alignment removal on page 667 6 41X0160 1 1 Sensor TPS Sensor TPS removal on page 667 7 41X0181 1 1 TPS sensor wiper TPS sensor wiper removal on page 668 8 41X0118 1 1 Transfer belt left guide 9 41X0057 1 1 TPS wiper actuator 10 41X0079 1 1 Transfer roller housing 11 41X0171 2 1 Transfer roller carriage spring 12 41X0154 2 1 Transfer roller Trans...

Страница 1301: ...Assembly 18 Transfer Rear 1 2 3 4 4 4 4 5 7564 Parts catalog 1301 ...

Страница 1302: ...ts FRU Description Removal procedure 1 41X0137 1 1 Transfer roller front latch 2 41X0138 1 1 Transfer roller rear latch 3 41X0064 1 1 Transfer belt left bias arm 4 41X0062 4 1 Hold down arm 5 41X0063 1 1 Transfer belt right bias arm 7564 Parts catalog 1302 ...

Страница 1303: ...Assembly 19 ADF 1 7564 Parts catalog 1303 ...

Страница 1304: ...Assembly 19 ADF 1 Asm index P N Units mach Units FRU Description Removal procedure 1 41X0324 1 1 ADF 7564 Parts catalog 1304 ...

Страница 1305: ...Assembly 20 ADF 2 7564 Parts catalog 1305 ...

Страница 1306: ...e 713 2 41X0298 1 1 ADF rear cover ADF rear cover removal on page 711 3 41X0295 1 1 Paper bail 4 41X0304 1 1 Bin extension 5 41X0303 1 1 ADF bottom door ADF bottom door removal on page 714 6 41X0314 1 1 ADF pad 7 41X0297 1 1 ADF front cover ADF front cover removal on page 713 8 41X0277 1 1 Left lower cover 7564 Parts catalog 1306 ...

Страница 1307: ...Assembly 21 ADF 3 7564 Parts catalog 1307 ...

Страница 1308: ...e 3 41X0305 1 1 Float plate guide 4 41X0319 1 1 Float plate 5 41X0317 1 1 ADF front drive train ADF front drive train removal on page 717 6 41X0309 1 1 Deflector guide 7 41X0306 1 1 Input guide Input guide removal on page 727 8 41X0360 1 1 ADF separator roller and cover ADF separator roller removal on page 726 7564 Parts catalog 1308 ...

Страница 1309: ...Assembly 22 ADF 4 7564 Parts catalog 1309 ...

Страница 1310: ... 1 41X0296 1 1 CCDM cable ADF 2 41X0320 1 1 CCDM ADF 3 41X0322 1 1 Sensor ADF multi feed receiver 4 41X0316 1 1 ADF rear drive gears 5 41X0312 1 1 Motor ADF 6 41X0313 1 1 Motor calibration roller 7 41X0318 1 1 ADF controller board NS 41X0219 1 1 ADF cable pack 7564 Parts catalog 1310 ...

Страница 1311: ...Assembly 23 ADF 5 7564 Parts catalog 1311 ...

Страница 1312: ...41X0302 1 1 Top door 3 41X0310 1 1 Top door hinge retainer 4 41X0358 1 1 ADF pick roller ADF pick roller removal on page 710 5 40X7779 1 1 Sensor ADF gap detect 6 41X0359 1 1 ADF feed belt ADF feed belt removal on page 710 7 40X7779 1 1 Sensor ADF registration 8 41X0574 1 1 Sensor ADF multi feed transmitter 9 41X0579 1 1 Top door cover 7564 Parts catalog 1312 ...

Страница 1313: ...Assembly 24 ADF 6 7564 Parts catalog 1313 ...

Страница 1314: ...DF top door interlock 3 41X0570 1 1 Sensor ADF bottom door interlock 4 41X0294 1 1 Bottom interlock actuator Bottom interlock actuator removal on page 725 5 40X7776 1 1 Sensor ADF 2nd scan Sensor ADF 2nd scan removal on page 731 6 41X0576 1 1 Sensor ADF 1st scan 7 40X7779 1 1 Sensor ADF pick 8 41X0292 1 1 ADF media exit actuator 9 40X7778 1 1 Sensor ADF closed 7564 Parts catalog 1314 ...

Страница 1315: ...Assembly 25 Flatbed scanner 1 7564 Parts catalog 1315 ...

Страница 1316: ...Assembly 25 Flatbed scanner 1 Asm index P N Units mach Units FRU Description Removal procedure 1 41X0289 1 1 Flatbed scanner 7564 Parts catalog 1316 ...

Страница 1317: ...Assembly 26 Flatbed scanner 2 3 4 5 6 7564 Parts catalog 1317 ...

Страница 1318: ...X0275 1 1 Flatbed scanner top cover Flatbed scanner top cover removal on page 736 2 41X0281 1 1 Scanner frame latch 3 41X0261 1 1 Scanner support 4 41X0276 1 1 Board cover 5 41X0283 1 1 Flatbed scanner board Flatbed scanner board removal on page 742 6 41X0286 1 1 Hinge roller 7564 Parts catalog 1318 ...

Страница 1319: ...Assembly 27 Flatbed scanner 3 1 2 5 6 7 3 4 7564 Parts catalog 1319 ...

Страница 1320: ... Motor flatbed scanner Motor flatbed scanner removal on page 745 3 41X0279 1 1 Scanner gear 4 41X0290 1 1 Sensor flatbed media length 5 41X0274 1 1 CCDM cable flatbed 6 41X0284 1 1 Tensioner pulley Flatbed scanner tensioner pulley removal on page 749 7 41X0287 1 1 CCDM flatbed Flatbed scanner CCDM removal on page 740 7564 Parts catalog 1320 ...

Страница 1321: ...Assembly 28 550 sheet tray 1 2 7564 Parts catalog 1321 ...

Страница 1322: ...Assembly 28 550 sheet tray Asm index P N Units opt Units FRU Description Removal procedure 1 41X0326 1 1 550 sheet tray 2 41X0175 1 1 550 sheet tray insert 7564 Parts catalog 1322 ...

Страница 1323: ...Assembly 29 550 sheet tray Rear 7564 Parts catalog 1323 ...

Страница 1324: ... 1 Motor 550 sheet tray pass through Motor 550 sheet tray pass through removal on page 762 2 41X0336 1 1 550 sheet tray interface cable 550 sheet tray interface cable removal on page 757 3 41X0331 1 1 550 sheet tray controller board 550 sheet tray controller board removal on page 757 7564 Parts catalog 1324 ...

Страница 1325: ...Assembly 30 550 sheet tray Front 9 2 2 10 11 5 7 8 3 4 6 1 12 7564 Parts catalog 1325 ...

Страница 1326: ...media size Sensor 550 sheet tray media size removal on page 752 6 41X0338 1 1 550 sheet tray media out sensor actuator Sensor 550 sheet tray media out removal on page 755 7 41X0470 1 1 Sensor 550 sheet tray media low Sensor 550 sheet tray media low removal on page 753 8 41X0470 1 1 Sensor 550 sheet tray pick roller index Sensor 550 sheet tray pick roller index removal on page 760 9 40X8541 1 1 550...

Страница 1327: ...Assembly 31 2200 sheet tray 1 2 3 4 7564 Parts catalog 1327 ...

Страница 1328: ... Units FRU Description Removal procedure 1 41X0329 1 1 2200 sheet tray base 2 41X0328 1 1 2200 sheet tray 3 41X0330 1 1 2200 sheet tray insert 2200 sheet tray insert removal on page 765 4 41X0999 1 1 Pick roller and separator pad 7564 Parts catalog 1328 ...

Страница 1329: ...Assembly 32 2200 sheet tray Front 1 7 3 4 5 6 2 9 1 8 7564 Parts catalog 1329 ...

Страница 1330: ...edia out sensor actuator 2200 sheet tray media out sensor actuator removal on page 777 5 41X0470 1 1 Sensor 2200 sheet tray pick roller index Sensor 2200 sheet tray pick roller index removal on page 775 6 41X0470 1 1 Sensor 2200 sheet tray media out Sensor 2200 sheet tray media out removal on page 774 7 40X7911 1 1 Sensor 2200 sheet tray media size Sensor 2200 sheet tray media size removal on page...

Страница 1331: ...Assembly 33 2200 sheet tray Rear 7564 Parts catalog 1331 ...

Страница 1332: ... 1 1 2200 sheet tray interface cable 2200 sheet tray interface cable removal on page 769 2 41X0332 1 1 2200 sheet tray controller board 2200 sheet tray controller board removal on page 768 3 41X0351 1 1 2200 sheet tray elevator gears 2200 sheet tray elevator gears removal on page 771 7564 Parts catalog 1332 ...

Страница 1333: ...Assembly 34 Caster base 2 3 3 3 2 1 7564 Parts catalog 1333 ...

Страница 1334: ...Units FRU Description Removal procedure 1 41X0762 1 1 Caster base 2 41X0774 2 1 Caster base locking caster Locking caster removal on page 781 3 41X0775 2 1 Caster base non locking caster Non locking caster removal on page 784 7564 Parts catalog 1334 ...

Страница 1335: ...or cables parts pack Waste toner motor cable Fuser transfer belt motor cable Developers drive motor cable Drums drive motor cable Printhead fan extension cable HVPS fan extension cable NS 41X0892 1 1 HVPS cables parts pack Charge roller HVPS cable Wiper printhead mirror motor cable Main HVPS cable NS 41X0893 1 1 LVPS cables parts kit AC power cable LVPS controller board cable Fuser power cable NS ...

Страница 1336: ...able MFP LCD cable USB cable Speaker extension cable Headphone cable MFP Keyboard USB cable NS 41X0896 1 1 Options interface cables parts kit Input option cable Output option cable SFP Output option cable MFP NS 41X0950 1 1 Optional tray cables parts pack Separator motor cable Paper feeder extension cable Paper feeder cable 7564 Parts catalog 1336 ...

Страница 1337: ...V Combo fuser and transfer module includes Fuser Transfer belt Transfer roller 3 pick rollers 3 separator pads NS 41X0929 1 1 Maintenance kit 300K 220 V Combo fuser and transfer module includes Fuser Transfer belt Transfer roller 3 pick rollers 3 separator pads NS 41X0930 1 1 Maintenance kit 300K Roller includes Transfer roller 3 pick rollers 3 separator pads NS 41X0931 1 1 Maintenance kit 200K AD...

Страница 1338: ...7564 Parts catalog 1338 ...

Страница 1339: ...ltage Taiwan NS 40X3609 1 1 Power cord 100 V Japan NS 40X1792 1 1 Power cord high voltage Korea NS 40X0271 1 1 Power cord high voltage Hong Kong Singapore Malaysia Pakistan Sri Lanka Myanmar Brunei Bangladesh NS 40X0279 1 1 Power cord high voltage Philippines Thailand NS 40X1767 1 1 Power cord 100 V Indonesia Vietnam Cambodia Laos NS 40X1773 1 1 Power cord high voltage Nepal Bhutan NS 40X1767 1 1 ...

Страница 1340: ...0275 1 1 Power cord high voltage Israel NS 40X1773 1 1 Power cord high voltage South Africa South Africa Namibia Lesotho Botswana Afghanistan NS 40X1772 1 1 Power cord high voltage Switzerland NS 40X3141 1 1 Power cord high voltage Turkey Russia CIS 7564 Parts catalog 1340 ...

Страница 1341: ... NS 41X0357 1 1 Surge Protective Device LV NS 41X0370 1 1 Surge Protective Device HV NS 40X1367 1 1 Parallel Cable 10 ft NS 40X1368 1 1 USB 2 0 Cable 2 m NS 40X8671 1 1 Removable Hard Disk Kit NS 40X8737 1 1 RFID Authentication Device NS 40X9879 1 1 Contact Authentication Device NS 40X7854 1 1 Fax Card NS 41X0023 1 1 MarkNet N8360 Wireless Network Card NS 40X7445 1 1 DDR3 RAM 2GB NS 40X7567 1 1 DD...

Страница 1342: ...7564 Parts catalog 1342 ...

Страница 1343: ...Assembly 39 Staple finisher option 1 7564 Parts catalog 1343 ...

Страница 1344: ...Assembly 39 Staple finisher option Asm index P N Units opt Units FRU Description Removal procedure 1 41X0747 1 1 Staple finisher option 7564 Parts catalog 1344 ...

Страница 1345: ...Assembly 40 Staple finisher Covers 8 3 4 5 1 2 1 1 6 7 7564 Parts catalog 1345 ...

Страница 1346: ...al on page 787 4 41X0744 1 1 Staple finisher front cover Staple finisher front cover removal on page 787 5 41X0745 1 1 Staple finisher lock assembly Staple finisher lock assembly removal on page 791 6 41X0498 1 1 Staple finisher jam access door Staple finisher jam access door removal on page 791 7 41X0507 1 1 Staple finisher tamper top cover Staple finisher tamper top cover removal on page 824 8 41X0748 1...

Страница 1347: ...Assembly 41 Staple finisher Front 4 3 2 5 6 7 8 9 10 7564 Parts catalog 1347 ...

Страница 1348: ...it gears removal on page 817 5 41X0512 1 1 Staple finisher transport gears Staple finisher transport gears removal on page 812 6 41X0513 1 1 Staple finisher aligner paddle gears Staple finisher aligner paddle gears removal on page 814 7 40X7301 1 1 Sensor staple finisher aligner paddle Staple finisher aligner paddle gears removal on page 814 8 40X7301 1 1 Sensor staple finisher upper exit roller Sensor s...

Страница 1349: ...Assembly 42 Staple finisher Electrical 6 1 2 4 3 5 7564 Parts catalog 1349 ...

Страница 1350: ... Staple finisher staple cartridge door switch Staple finisher staple cartridge door switch removal on page 794 4 41X0496 1 1 Staple finisher controller board Staple finisher controller board removal on page 790 5 41X0504 1 1 Sensor staple finisher rear lower bin full Sensor staple finisher lower bin full removal on page 796 6 41X0501 1 1 Staple finisher staple unit Staple finisher staple unit removal on p...

Страница 1351: ...Assembly 43 Staple finisher Rear 1 2 3 5 6 4 7 7564 Parts catalog 1351 ...

Страница 1352: ...e finisher stack clamp removal on page 808 4 41X0784 1 1 Staple finisher rear upper exit roller position gears Staple finisher rear upper position exit roller gears removal on page 800 5 41X0502 1 1 Staple finisher stack clamp solenoid Staple finisher stack clamp solenoid removal on page 810 6 40X8256 1 1 Motor staple finisher upper exit roller Motor staple finisher upper exit roller removal on page 799 ...

Страница 1353: ...Assembly 44 Staple finisher Tamper 1 2 2 3 3 4 5 6 7 8 9 11 10 7564 Parts catalog 1353 ...

Страница 1354: ...sher front tamper belt Staple finisher tamper belts removal on page 827 6 40X8211 1 1 Motor staple finisher rear tamper Motor staple finisher tamper removal on page 825 7 40X8211 1 7 Motor staple finisher front tamper Motor staple finisher tamper removal on page 825 8 40X7301 1 1 Sensor staple finisher rear tamper home Sensor staple finisher tamper position removal on page 825 9 40X7301 1 1 Sensor staple...

Страница 1355: ...Assembly 45 Staple finisher Transport 4 5 6 6 7 8 1 3 2 7564 Parts catalog 1355 ...

Страница 1356: ...Staple finisher aligner paddle and upper paper guide removal on page 838 4 41X0517 1 1 Staple finisher compiler feed roller Staple finisher compiler feed roller removal on page 834 5 41X0525 1 1 Staple finisher compiler paper guide Staple finisher compiler paper guide removal on page 836 6 41X0526 2 1 Staple finisher compiler feed idler Staple finisher compiler feed idler removal on page 837 7 41X0527 1 ...

Страница 1357: ...Assembly 46 Staple finisher Bottom 7564 Parts catalog 1357 ...

Страница 1358: ...le finisher transport Motor staple finisher transport removal on page 859 6 41X0523 1 1 Staple finisher decurl paddle Staple finisher decurl assembly removal on page 861 7 40X8745 1 1 Sensor staple finisher staple unit paper present Sensor staple finisher staple unit paper present removal on page 862 8 40X7301 1 1 Sensor staple finisher decurl Sensor staple finisher decurl removal on page 863 9 40X8745 1 ...

Страница 1359: ...Assembly 47 Mailbox 1 M1 M2 1 7564 Parts catalog 1359 ...

Страница 1360: ...Assembly 47 Mailbox 1 Asm index P N Units mach Units FRU Description Removal procedure 1 41X0707 1 1 Optional 2 bin mailbox 7564 Parts catalog 1360 ...

Страница 1361: ...Assembly 48 Mailbox 2 7564 Parts catalog 1361 ...

Страница 1362: ... 1 1 Mailbox jam door Mailbox jam door removal on page 1204 3 41X0721 1 1 Mailbox rear cover Mailbox rear cover removal on page 1206 4 41X0722 1 1 Mailbox bottom cover Mailbox bottom cover removal on page 1213 5 41X0698 2 1 Mailbox bail Mailbox bail removal on page 1203 6 41X0695 1 1 Mailbox front cover Mailbox front cover removal on page 1204 7564 Parts catalog 1362 ...

Страница 1363: ...Assembly 49 Mailbox 3 7564 Parts catalog 1363 ...

Страница 1364: ...nsport removal on page 1228 4 41X0723 1 1 Mailbox interface cable Mailbox interface cable removal on page 1210 5 41X0709 1 1 Sensor mailbox jam door Sensor mailbox jam door removal on page 1209 6 41X0703 1 1 Motor mailbox transport Motor mailbox transport removal on page 1208 7 41X0701 1 1 Sensor mailbox bin 1 full Sensor mailbox bin 1 full removal on page 1219 8 41X0701 1 1 Sensor mailbox bin 2 f...

Страница 1365: ...Assembly 50 Mailbox 4 1 2 3 4 6 7 8 9 5 7564 Parts catalog 1365 ...

Страница 1366: ...ull sensor flag removal on page 1223 4 41X0724 1 1 Sensor mailbox bin 1 paper present Sensor mailbox bin 1 paper present removal on page 1226 5 41X0725 1 1 Bin light board Bin light board removal on page 1227 6 41X0726 1 1 Mailbox latch Mailbox latch removal on page 1211 7 40X8256 1 1 Motor mailbox diverter Motor mailbox diverter removal on page 1205 8 41X0709 1 1 Sensor mailbox diverter home Senso...

Страница 1367: ...Assembly 51 Mailbox 5 7564 Parts catalog 1367 ...

Страница 1368: ...ox pulley gear bin 1 Mailbox bin 1 pulley gear removal on page 1232 4 41X0628 1 1 Mailbox pulley gear bin 2 Mailbox bin 2 pulley gear removal on page 1230 5 41X0628 1 1 Mailbox pulley gear bin 2 Mailbox bin 2 pulley gear removal on page 1230 6 40X8249 1 1 Mailbox drive belt bin 1 Mailbox drive belt removal on page 1221 7 40X8249 1 1 Mailbox drive belt bin 2 Mailbox drive belt removal on page 1221 ...

Страница 1369: ...Assembly 52 HPT 1 7564 Parts catalog 1369 ...

Страница 1370: ...Assembly 52 HPT 1 Asm index P N Units mach Units FRU Description Removal procedure 1 41X0708 1 1 HPT 7564 Parts catalog 1370 ...

Страница 1371: ...Assembly 53 HPT 2 7564 Parts catalog 1371 ...

Страница 1372: ...X0677 1 1 HPT hole punch unit cover Hole punch unit cover removal on page 873 4 41X0731 1 1 HPT door hinge covers 5 41X0934 5 5 HPT transport idler roller HPT transport idler roller removal on page 885 6 41X0673 1 1 HPT front cover HPT front cover removal on page 866 7 41X0675 1 1 HPT front inner cover HPT front cover removal on page 866 8 41X0676 1 1 HPT lock HPT lock removal on page 888 7564 Par...

Страница 1373: ...Assembly 54 HPT 3 7564 Parts catalog 1373 ...

Страница 1374: ... 1 1 HPT fan HPT fan removal on page 870 2 41X0679 1 1 HPT controller board HPT controller board removal on page 870 3 41X0681 1 1 HPT autoconnect cable HPT autoconnect cable removal on page 891 4 41X0709 1 1 Sensor HPT jam cover Sensor HPT jam cover removal on page 867 7564 Parts catalog 1374 ...

Страница 1375: ...Assembly 55 HPT 4 7564 Parts catalog 1375 ...

Страница 1376: ...t gears Hole punch unit gears removal on page 875 5 41X0803 1 1 Motor HPT hole punch unit Motor hole punch unit removal on page 874 6 41X0709 1 1 Sensor HPT hole punch unit Sensor hole punch unit removal on page 876 7 41X0803 1 1 Motor HPT transport Motor HPT transport removal on page 879 8 41X0749 1 1 HPT transport drive gear HPT transport gears removal on page 881 9 41X0628 1 1 HPT transport gea...

Страница 1377: ...Assembly 56 HPT 5 7564 Parts catalog 1377 ...

Страница 1378: ...ts HPT front transport belt gear removal on page 868 3 41X0652 2 1 HPT transport belt gears HPT front transport belt gear removal on page 868 4 41X0739 3 3 HPT alignment rollers HPT alignment rollers removal on page 899 5 41X0688 1 1 Sensor HPT transport Sensor HPT transport removal on page 895 6 41X0688 1 1 Sensor HPU entrance Sensor HPU entrance removal on page 897 7564 Parts catalog 1378 ...

Страница 1379: ...Assembly 57 MSHPF covers 1 1 2 3 4 5 6 7 8 15 9 10 12 11 13 14 7564 Parts catalog 1379 ...

Страница 1380: ...X0588 1 1 MSHPF bottom right cover MSHPF bottom right cover removal on page 923 8 41X0587 1 1 MSHPF right frame cover MSHPF right frame cover removal on page 927 9 41X0682 1 1 MSHPF door hinge MSHPF door hinge removal on page 915 10 41X0682 1 1 MSHPF door hinge MSHPF door hinge removal on page 915 11 41X0583 1 1 MSHPF staple cartridge door MSHPF staple cartridge door removal on page 919 12 41X0682...

Страница 1381: ...Assembly 58 MSHPF covers 2 7564 Parts catalog 1381 ...

Страница 1382: ...left cover MSHPF front left cover removal on page 916 2 41X0586 1 1 MSHPF bottom left cover MSHPF bottom left cover removal on page 911 3 41X0592 1 1 MSHPF controller board cover MSHPF controller board cover removal on page 930 4 41X0590 1 1 MSHPF rear cover MSHPF rear cover removal on page 931 7564 Parts catalog 1382 ...

Страница 1383: ...Assembly 59 MSHPF electronics 2 4 6 3 5 7 8 1 7564 Parts catalog 1383 ...

Страница 1384: ...e 933 3 41X0638 1 1 MSHPF power supply cable 4 41X0805 1 1 Mid transport mailbox interface cable Mid transport mailbox interface cable removal on page 1008 5 41X0806 1 1 Mid transport HPT interface cable Mid transport HPT interface cable removal on page 1006 6 41X0598 1 1 MSHPF controller board MSHPF controller board removal on page 937 7 41X0637 1 1 Mid transport interface board cable 8 41X0636 1...

Страница 1385: ...Assembly 60 MSHPF mid transport drive 2 1 3 8 12 7 6 5 10 13 11 9 4 7564 Parts catalog 1385 ...

Страница 1386: ...moval on page 1001 6 41X0628 1 1 Mid transport pulley gear Mid transport pulley gears removal on page 998 7 41X0628 1 1 Mid transport pulley gear Mid transport pulley gears removal on page 998 8 41X0628 1 1 Mid transport pulley gear Mid transport pulley gears removal on page 998 9 41X0630 1 1 Hole punch box belt Hole punch box belt removal on page 966 10 41X0628 1 1 Mid transport pulley gear Mid t...

Страница 1387: ...Assembly 61 MSHPF mid transport paper path 6 1 4 3 1 2 9 5 7 8 7564 Parts catalog 1387 ...

Страница 1388: ...dard bin exit Sensor MSHPF standard bin exit removal on page 1061 4 41X0709 1 1 Sensor door N interlock Sensor door N interlock removal on page 1064 5 41X0622 1 1 Staging diverter Staging diverter removal on page 1099 6 41X0385 1 1 Sensor staging outer transport 1 Sensor staging outer transport 1 removal on page 1073 7 41X0385 1 1 Sensor staging entrance Sensor staging entrance removal on page 107...

Страница 1389: ...Assembly 62 MSHPF offset drive 2 1 3 4 7564 Parts catalog 1389 ...

Страница 1390: ...val procedure 1 41X0617 1 1 Offset assembly Offset assembly removal on page 1024 2 41X0709 1 1 Sensor offset roller Sensor offset roller removal on page 1019 3 41X0932 1 1 MSHPF standard bin bail 4 41X0797 1 1 Motor offset Offset assembly removal on page 1024 7564 Parts catalog 1390 ...

Страница 1391: ...Assembly 63 MSHPF standard bin 1 8 7 5 6 3 4 2 1 7564 Parts catalog 1391 ...

Страница 1392: ...er present removal on page 1014 3 41X0644 1 1 Standard bin elevator gear 4 41X0614 1 1 Standard bin elevator belt holder 5 41X0642 1 1 Standard bin elevator pulley gear 6 41X0810 1 1 Standard bin elevator belt 7 41X0642 1 1 Standard bin elevator pulley gear 8 41X0802 1 1 Sensor standard bin stack upper limit transmitter Sensor standard bin stack upper limit removal on page 1011 7564 Parts catalog ...

Страница 1393: ...Assembly 64 MSHPF standard bin 2 4 3 5 7 8 9 6 2 1 7564 Parts catalog 1393 ...

Страница 1394: ...er guide removal on page 1094 3 41X0614 1 1 Standard bin elevator belt holder 4 41X0709 1 1 Sensor standard bin lower limit 5 41X0642 1 1 Standard bin elevator pulley gear 6 41X0810 1 1 Standard bin elevator belt 7 41X0642 1 1 Standard bin elevator pulley gear 8 41X0802 1 1 Sensor standard bin stack upper limit receiver Sensor standard bin stack upper limit removal on page 1011 9 41X0644 1 1 Stand...

Страница 1395: ...Assembly 65 MSHPF transport roller and hole punch box 1 2 4 5 6 8 7 10 11 3 9 9 7564 Parts catalog 1395 ...

Страница 1396: ...sport roller 3 7 41X0624 1 1 Hole punch box 8 41X0385 1 1 Sensor staging outer transport 2 Sensor hole punch box full receiver removal on page 1038 9 41X0601 1 1 Sensor hole punch box full receiver Sensor hole punch box full receiver removal on page 1038 9 41X0601 1 1 Sensor hole punch box full transmitter Sensor hole punch box full transmitter removal on page 1043 10 41X0798 1 1 Sensor hole punch...

Страница 1397: ...Assembly 66 MSHPF staging drive 4 5 3 16 6 16 11 8 9 10 1 2 7 12 14 13 15 16 7564 Parts catalog 1397 ...

Страница 1398: ...3 1 1 Compiler entrance belt tensioner Compiler entrance belt tensioner removal on page 964 8 41X0628 1 1 Staging inner transport pulley gear 9 41X0628 1 1 Staging compiler entrance pulley gear 10 41X0811 1 1 Staging inner transport belt Staging transport belts removal on page 990 11 41X0628 1 1 Staging inner transport pulley gear 12 41X0612 1 1 Motor staging inner transport Motor staging inner tr...

Страница 1399: ...Assembly 67 MSHPF staging paper path 1 5 7 8 9 10 3 4 2 6 11 7564 Parts catalog 1399 ...

Страница 1400: ...ing inner transport 2 removal on page 1183 4 41X0807 1 1 Staging lower inner transport roller Staging inner transport roller removal on page 1096 5 41X0611 1 1 Standard bin elevator drive Standard bin elevator drive removal on page 1012 6 41X0803 1 1 Motor standard bin elevator Motor standard bin elevator removal on page 1013 7 41X0607 1 1 Door J6 8 41X0606 1 1 Door J5 9 41X0605 1 1 Door J4 10 41X...

Страница 1401: ...Assembly 68 MSHPF compiler 1 2 4 5 6 7 8 9 9 10 11 12 13 14 15 1 9 9 16 3 11 7564 Parts catalog 1401 ...

Страница 1402: ...mpiler interface board removal on page 1132 8 41X0667 1 1 Compiler entrance guide Compiler entrance guide removal on page 1145 9 41X0670 1 1 Compiler gear parts pack Compiler gears removal on page 1149 10 41X0649 1 1 Compiler paddle and exit drive Compiler paddle and exit drive removal on page 1140 11 41X0650 2 1 Compiler exit roller Compiler exit roller removal on page 1142 12 41X0798 1 1 Sensor ...

Страница 1403: ...Assembly 69 MSHPF compiler 2 2 3 4 2 5 6 1 7564 Parts catalog 1403 ...

Страница 1404: ... tray MSHPF compiler tray removal on page 1153 2 41X0794 1 1 MSHPF compiler tray gear 3 41X0709 1 1 Sensor MSHPF bin clamp 4 40X8213 1 1 Motor MSHPF bin clamp 5 40X7779 1 1 Sensor MSHPF compiler paper present Sensor compiler paper present removal on page 1156 6 41X0795 1 1 MSHPF compiler tray cable 7564 Parts catalog 1404 ...

Страница 1405: ...Assembly 70 MSHPF tamper 2 1 3 8 4 5 5 6 9 7 7564 Parts catalog 1405 ...

Страница 1406: ... removal on page 1125 4 41X0798 1 1 Sensor MSHPF rear tamper Sensor MSHPF tamper removal on page 1127 5 41X0663 1 1 MSHPF tamper MSHPF tampers removal on page 1128 6 41X0798 1 1 Sensor MSHPF front tamper Sensor MSHPF tamper removal on page 1127 7 41X0661 1 1 MSHPF tamper belt MSHPF tamper belt removal on page 1125 8 41X0664 1 1 MSHPF tamper pulley gear MSHPF tamper pulley gear removal on page 1126...

Страница 1407: ...Assembly 71 MSHPF carriage transport 10 11 7 8 9 1 2 3 4 5 6 7564 Parts catalog 1407 ...

Страница 1408: ...cable removal on page 958 5 41X0691 1 1 Motor staple unit carriage Motor staple unit carriage removal on page 1167 6 41X0796 1 1 Staple unit carriage gear 7 41X0658 1 1 Staple carriage belt Staple unit carriage belt removal on page 1167 8 41X0709 1 1 Sensor staple unit position Sensor MSHPF staple unit position removal on page 947 9 40X7779 1 1 Sensor MSHPF staple unit paper present Sensor MSHPF s...

Страница 1409: ...Assembly 72 MSHPF door interlock 1 3 2 7564 Parts catalog 1409 ...

Страница 1410: ...on Removal procedure 1 41X0709 1 1 Sensor MSHPF door interlock Sensor MSHPF door interlock removal on page 961 2 41X0672 1 1 Door interlock cable 3 41X0660 1 1 Switch MSHPF cartridge door interlock Switch MSHPF cartridge door interlock removal on page 940 7564 Parts catalog 1410 ...

Страница 1411: ...Assembly 73 MSHPF stapler bin 1 1 5 4 3 3 2 6 7 8 7564 Parts catalog 1411 ...

Страница 1412: ...tor pulley gear 4 41X0641 1 1 Stapler bin elevator belt 5 41X0614 1 1 Stapler bin elevator belt holder 6 41X0709 1 1 Sensor stapler bin lower limit Sensor stapler bin lower limit removal on page 942 7 41X0709 1 1 Sensor cartridge loading position Sensor cartridge loading position removal on page 942 8 41X0802 1 1 Sensor stapler bin stack upper limit transmitter Sensor stapler bin stack upper limit...

Страница 1413: ...Assembly 74 MSHPF stapler bin 2 1 2 5 3 4 7564 Parts catalog 1413 ...

Страница 1414: ...bin paper present 3 41X0799 1 1 Stapler bin lower exit roller belt Stapler bin lower exit roller belt removal on page 1144 4 41X0652 1 1 Stapler bin lower exit roller pulley gear Stapler bin lower exit roller pulley gear removal on page 1145 5 41X0651 1 1 Stapler bin lower exit roller Stapler bin lower exit roller removal on page 1158 7564 Parts catalog 1414 ...

Страница 1415: ...Assembly 75 MSHPF stapler bin 3 2 8 3 4 7 1 4 5 6 7564 Parts catalog 1415 ...

Страница 1416: ...in stack upper limit removal on page 962 3 41X0614 1 1 Stapler bin elevator belt holder 4 41X0642 2 1 Stapler bin elevator pulley gear 5 41X0800 1 1 Stapler bin elevator drive Stapler bin elevator drive removal on page 1163 6 41X0803 1 1 Motor stapler bin elevator Motor stapler bin elevator removal on page 1160 7 41X0641 1 1 Stapler bin elevator belt 8 41X0644 1 1 Stapler bin gear 7564 Parts catal...

Страница 1417: ...Assembly 76 MSHPF cabinet 3 1 1 3 4 4 5 5 7 7 8 8 2 6 7564 Parts catalog 1417 ...

Страница 1418: ...emoval on page 1193 4 41X0942 2 1 Cabinet right wheels Cabinet right wheel removal on page 1187 5 41X0943 2 1 Cabinet left wheels Cabinet left wheel removal on page 1188 6 41X0944 1 1 Cabinet door Cabinet door removal on page 1184 7 41X0682 2 1 Cabinet door hinge Cabinet door hinge removal on page 1185 8 41X0941 2 1 Cabinet side covers Cabinet lower covers removal on page 1193 NS 41X0945 1 1 Cabin...

Страница 1419: ...ard bin and exit cables NS 41X0657 1 1 Parts pack MSHPF stapler bin cables NS 41X0665 1 1 Parts pack MSHPF tamper and compiler tray cables NS 41X0728 1 1 Parts pack mailbox cables NS 41X0735 1 1 Parts pack HPT cables NS 41X0946 1 1 Parts pack MSHPF stand brackets NS 41X0948 1 1 Parts pack MSHPF stand screws NS 41X0981 1 1 Parts pack MSHPF screws 7564 Parts catalog 1419 ...

Страница 1420: ...7564 1420 ...

Страница 1421: ...sted in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is au...

Страница 1422: ...y usage is the sum of each mode s energy usage Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet with correct voltage and current capability Make s...

Страница 1423: ... Some modes may not apply to your product 1 meter average sound pressure dBA Printing One sided 55 mono 56 color Two sided 57 mono 57 color Scanning 56 CX825 55 CX860 Copying 58 mono 59 color Ready 16 CX825 14 CX860 Values are subject to change See www lexmark com for current values Temperature information Ambient operating temperature 10 to 32 2 C 50 to 90 F Shipping temperature 40 to 43 3 C 40 t...

Страница 1424: ...Storage temperature and relative humidity 40 to 43 3 C 40 to 110 F 8 to 80 RH 7564 Appendix A Printer specifications 1424 ...

Страница 1425: ...l Card RS 232C Serial Card Input output configurations and capacities Input sources Printer model Number of standard trays Maximum number of optional trays Maximum number of trays CX820de 2 4 6 CX820dtfe 4 4 6 CX825de CX860de 2 4 6 CX825dte CX860dte 4 4 6 CX825dtfe CX860dtfe 2 4 6 Maximum of four optional trays are supported at one time Input capacities Printer model 550 sheet trays Multipurpose fe...

Страница 1426: ...00 300 N A N A 1 Only one output option can be installed 2 This requires installation of MSHPF Input capacity by paper and source Source Paper Stack height Approximate reference capacity 550 sheet trayb Plain papera 59 mm 2 32 in 550 sheets 75 g m2 Labels 236 mm 9 29 in 200 labels Note Capacity varies with label material and construction Optional 2200 sheet trayb Plain papera 236 mm 9 29 in 2200 s...

Страница 1427: ... subject to media specifications and printer operating environment Output capacity by paper and source Source Paper Stack height Approximate reference capacity Standard bina b Plain papera 68 mm 2 68 in 550 sheets 75 g m2 Labels 68 mm 2 68 in 200 labels Note Capacity varies with label material and construction Envelopes 68 mm 2 68 in 50 envelopes 75 g m2 a 20 lb xerographic paper at ambient environ...

Страница 1428: ...stapled sheets 40 mm 1 57 in 300 sheets 75 g m2 a 20 lb xerographic paper at ambient environment b Capacity may vary and is subject to media specifications and printer operating environment Physical specifications input options Item Height Width Depth 550 sheet tray installed 120 mm 4 72 in 558 8 mm 22 in 522 4 mm 20 6 in 2200 sheet tray installed 359 mm 14 13 in 558 8 mm 22 in 522 4 mm 20 6 in Outp...

Страница 1429: ...tegrity If a hardware failure is detected then it is reported to the printer If the POR sequence cannot be completed successfully then the printer may post an error message identifying that service may be needed Print cycle operation Print engine layout 1 Toner cartridges K M C Y 2 Transfer belt 7564 Appendix C Theory of operation 1429 ...

Страница 1430: ...3 Printhead 4 Imaging unit 5 Developer unit 6 Photoconductor unit 7 Second transfer roller 8 Fuser 9 First transfer roller Print cycle Flowchart 7564 Appendix C Theory of operation 1430 ...

Страница 1431: ...ative electrical charge is applied by the charge roller to the surface of the photoconductor drum The photoconductive properties of the surface material allow it to hold the charge as long as it is not exposed to light 7564 Appendix C Theory of operation 1431 ...

Страница 1432: ...ntacts the surface of the photoconductor drum The light turns on or off coinciding with the digital latent image The light causes areas of the photoconductor drum surface to lose charge resulting in a relative opposite polarity 7564 Appendix C Theory of operation 1432 ...

Страница 1433: ...ers The developer unit applies the toner from the toner cartridge to the photoconductor drum The difference in charge causes the toner particles to attract to the photoconductor drum areas which are exposed to light 7564 Appendix C Theory of operation 1433 ...

Страница 1434: ...t The developed image transfers from the photoconductor drum to the transfer belt Due to relative opposite polarities the transfer belt pressed against the photoconductor drum attracts the toner onto its surface 7564 Appendix C Theory of operation 1434 ...

Страница 1435: ...rush roller The brush roller and the cleaning blade remove the toner residue from the photoconductor drum The cycle charge expose develop first transfer clean repeats until the whole image is transferred to the transfer belt 7564 Appendix C Theory of operation 1435 ...

Страница 1436: ... transfer roller The whole image from the transfer belt is transferred again this time onto the paper The paper which is pressed between the transfer belt and transfer roller attracts the toner to its surface 7564 Appendix C Theory of operation 1436 ...

Страница 1437: ...event contamination on the next image a cleaning blade scrapes off the toner from the transfer belt surface Waste toner from the transfer belt and photoconductor drum is transported to the waste toner bottle The cycle first transfer second transfer clean repeats for the succeeding print jobs 7564 Appendix C Theory of operation 1437 ...

Страница 1438: ...ntly bonded to the surface For the final part of printing the paper is transported to the fuser where heat and pressure are applied to it As a result the toner particles melt and permanently fuse with the paper completing the print process The print cycle repeats for the succeeding pages 7564 Appendix C Theory of operation 1438 ...

Страница 1439: ... add 6 Motor M toner add 7 Motor C toner add 8 Motor Y toner add Toner cartridges supply fresh toner to the developer units Inside the cartridges the toner is agitated by paddles so that it is properly delivered to the developer unit A motor drives the paddle in each toner cartridge 7564 Appendix C Theory of operation 1439 ...

Страница 1440: ...ner from the toner cartridge Inside the developer unit the toner is circulated by rotating augers so that it is evenly distributed The developer roller also rotates to apply the toner particles to the photoconductor drum The C M and Y developer rollers and augers are driven by a motor The K developer roller and augers are driven by a separate motor 7564 Appendix C Theory of operation 1440 ...

Страница 1441: ...uctors The photoconductor drum rotates during the print cycle charge expose develop first transfer clean An auger for each photoconductor drum transfers the residual toner to the waste toner bottle The C M and Y photoconductor drums and augers are driven by a motor The K photoconductor drum and auger are driven by a separate motor 7564 Appendix C Theory of operation 1441 ...

Страница 1442: ...ith the transfer belt For colorless printing the C M and Y first transfer rollers inside the transfer belt retract to move away from the C M and Y photoconductor drums As a result image transfer only occurs on the K photoconductor drum The motor black only retract controls the positions of the first transfer rollers 7564 Appendix C Theory of operation 1442 ...

Страница 1443: ...e from the photoconductor drums and transfer belt are removed by cleaners and then transferred to the waste toner bottle Inside the waste toner bottle augers uniformly collect the toner to maximize the container capacity The motor transfer belt drives the augers inside the waste toner bottle 7564 Appendix C Theory of operation 1443 ...

Страница 1444: ...ontamination At the same time the sensor TPS and the sensors auto alignment are also cleaned Note TPS stands for toner patch sensing The sensor TPS detects the toner density of individual toners on the belt The sensor auto alignment checks if the different colors are aligned with each other The motor printhead wiper drives the wipers and TPS mechanism 7564 Appendix C Theory of operation 1444 ...

Страница 1445: ...Printer operation Printer sections 1 2 3 4 5 6 7 8 9 1 Bin 2 Toner supply 3 Transfer belt 4 Imaging assembly 5 Printhead 6 Tray 1 7 MPF 8 Fuser 9 Paper path 7564 Appendix C Theory of operation 1445 ...

Страница 1446: ... pass through roller 9 Tray 1 pick roller Paper from tray 1 is picked and fed by the tray pick roller to the isolation roller For MPF print jobs the paper is picked and fed by the pick roller to the MPF pass through roller before it goes to the isolation roller The isolation roller transports the paper to the deskew roller where skew correction is performed 7564 Appendix C Theory of operation 1446...

Страница 1447: ...done the paper is ejected out of the printer by the exit rollers Duplex print job 2 2 1 3 1 Duplex exit roller 2 Duplex path rollers 3 Isolation roller After the first side is printed the paper is diverted to the top of the duplex exit roller The duplex path opens and then the paper reverses direction to get its opposite page printed The paper travels along the duplex path rollers until it reenters...

Страница 1448: ...user buckle Detects buckled paper at the fuser area Once the sensor is triggered the fuser rollers rotate faster to reduce the buckle 5 Sensor deskew roller exit Detects the paper exiting the deskew roller 6 Sensor deskew roller entry Detects the paper entering the deskew roller 7 Sensor input Detects the paper passing the isolation roller 8 Sensor MPF media present Detects if paper is in the MPF ...

Страница 1449: ...Duplex print job 1 2 1 Sensor duplex path 1 2 Sensor duplex path 2 Two sensors detect the paper traveling along the duplex path 7564 Appendix C Theory of operation 1449 ...

Страница 1450: ... media present sensor actuator 3 Pick roller The MPF pick roller feeds the paper into the printer The motor MPF pick controls the pick roller The sensor MPF media present detects if the MPF tray is empty 7564 Appendix C Theory of operation 1450 ...

Страница 1451: ...ush the paper against the pick roller The lift plate stops pushing at the point where the pick roller is at the proper height for picking After the pick roller is in position it feeds the topmost paper to the isolation roller Separator pads opposite the pick roller ensure that only one sheet is fed at a time The motor pick drives the lift plate and pick roller The sensor media out detects if the t...

Страница 1452: ... received by the isolation roller Paper coming from MPF and optional tray print jobs enter the MPF pass through roller before going to the isolation roller The isolation roller pushes the paper to the deskew roller The motor isolation drives the MPF pass through and isolation rollers The sensor media type detects the opacity of the paper to determine the media type 7564 Appendix C Theory of operat...

Страница 1453: ...ration the paper stops at the deskew roller to undergo skew correction The isolation roller pushes the paper against the counterrotating deskew roller As the paper buckles its leading edge aligns with the deskew roller After the skew is corrected the deskew roller reverses to its normal rotation to continue moving the paper to the transfer belt The motor deskew drives the deskew rollers 7564 Appen...

Страница 1454: ...econd transfer the developed image from the transfer belt is transferred to the paper to create the printed image Paper from the deskew roller passes the 2nd transfer roller and then moves towards the fuser The motor transfer belt drives the transfer belt 7564 Appendix C Theory of operation 1454 ...

Страница 1455: ...e As the paper passes between the fuser heat belt and backup roller heat and pressure are applied to permanently bond the toner to the paper As the paper exits the fuser the decurler roller counteracts the curl to flatten the paper The motor fuser drives the fuser rollers 7564 Appendix C Theory of operation 1455 ...

Страница 1456: ...xit roller For standard print jobs the paper exits on top of the media exit roller For duplex print jobs the paper is diverted on top of the duplex exit roller before feeding it for printing on its opposite side The motor redrive controls the exit rollers 7564 Appendix C Theory of operation 1456 ...

Страница 1457: ...4 3 2 1 1 Duplex exit roller 2 Media exit roller 3 Motor duplex diverter 4 Duplex diverter The paper passes under the diverter and then exits between the duplex exit roller and media exit roller 7564 Appendix C Theory of operation 1457 ...

Страница 1458: ...Redrive sequence 1 The diverter switches to push the paper to the top of the duplex exit roller 2 The diverter switches again to close the standard paper path The duplex exit roller reverses to feed the paper to the duplex paper path The motor duplex diverter controls the diverter 7564 Appendix C Theory of operation 1458 ...

Страница 1459: ...uplex path rollers 2 Motor duplex 3 Lower duplex path rollers Paper fed from the duplex exit roller travels along the duplex path rollers and reenters the isolation roller The motor duplex drives the rollers 7564 Appendix C Theory of operation 1459 ...

Страница 1460: ... document The reflections produced are processed to create the scan image For flatbed scan jobs the flatbed scanner moves across the scanner glass area to scan the bottom side of the document The motor FB scanner controls the scanner position The scanner is detected at its home position by the sensor FB scanner home For ADF scan jobs the flatbed scanner stays at the left side to do the first scan botto...

Страница 1461: ...ADF tray enters the ADF through the pick roller feed belt and separator roller After the paper is fed it travels to the deskew roller where skew correction is performed Just past the 1st and 2nd scan rollers both sides of the paper are scanned to produce the scan images After the paper is scanned it is ejected by the exit roller to the ADF bin 7564 Appendix C Theory of operation 1461 ...

Страница 1462: ...Sensor ADF media present Detects if paper is in the tray It also detects punch holes on the paper 5 Sensor ADF pick roller position Detects if the pick roller is at the correct height to pick paper from the tray 6 Sensor ADF media exit Detects the paper exiting to the bin 7 Sensor ADF 2nd scan Detects the paper jammed at the 2nd scan roller area 8 Sensor ADF 1st scan Detects the paper about to be ...

Страница 1463: ...er The sensor detects the presence of an air gap between sheets of paper passing between the transmitter and receiver The transmitter emits an ultrasonic frequency in the direction of the receiver The signal that arrives at the receiver will drop to nearly nothing when there are multiple sheets in the path Single sheet normal 7564 Appendix C Theory of operation 1463 ...

Страница 1464: ...Multiple sheets Single sheet thick 7564 Appendix C Theory of operation 1464 ...

Страница 1465: ...y lift In preparation for feeding the lift arm raises the ADF tray to push the paper against the pick roller The ADF tray stops pushing at the point where the pick roller is at the proper height for picking The motor ADF tray lift controls the movement of the ADF tray 7564 Appendix C Theory of operation 1465 ...

Страница 1466: ...DF pick feed The pick roller and feed belt rotate in the same direction to feed the topmost paper to the ADF The motor ADF pick feed drives both the pick roller and feed belt The sensor ADF pick roller position detects if the pick roller is at the proper height to pick paper from the tray 7564 Appendix C Theory of operation 1466 ...

Страница 1467: ...rator 2 ADF pick roller 3 ADF separator roller The separator roller counterrotates opposite the pick roller to allow only one sheet to be fed at a time The motor ADF separator drives the separator roller 7564 Appendix C Theory of operation 1467 ...

Страница 1468: ...ction The deskew roller counterrotates to align the leading edge of the paper against the rollers After the skew is corrected the deskew roller rotates to pass the paper to the 1st scan section The motor ADF registration drives the deskew roller The sensor ADF registration detects the paper entering the deskew roller 7564 Appendix C Theory of operation 1468 ...

Страница 1469: ...t scan roller to scan its bottom side The flatbed scanner does the first scan When the paper passes the 2nd scan roller its top side is also scanned The ADF CCD does the second scan The exit roller ejects the scanned document to the ADF bin The motor ADF transport drives the scan and exit rollers 7564 Appendix C Theory of operation 1469 ...

Страница 1470: ... reference strips Both white strips are used for calibrating white levels By default the thin white strip is used for top side scan jobs The black strip is for jobs that involve image editing or cropping The roller rotates until the appropriate strip is facing the ADF scanner The motor ADF calibration controls the roller position 7564 Appendix C Theory of operation 1470 ...

Страница 1471: ...eet tray media out actuator 3 Sensor 2200 sheet tray media out 4 2200 sheet tray wake up switch 5 Sensor 2200 sheet tray media size 6 2200 sheet tray media length guide When the tray insert is pulled the switch 2200 sheet tray wake up wakes the printer from Hibernate Sleep mode 7564 Appendix C Theory of operation 1471 ...

Страница 1472: ...imensions of the paper The sensor 2200 sheet tray media size detects the position of the guides Paper lift and feed 2 1 3 4 5 6 1 2200 sheet tray pick roller 2 Sensor 2200 sheet tray pick roller index 3 2200 sheet tray separator pad 4 Motor 2200 sheet tray pick 5 Motor 2200 sheet tray lift 6 Sensor 2200 sheet tray media low 7564 Appendix C Theory of operation 1472 ...

Страница 1473: ...e elevator plate also continues to move up When the tray is almost empty the actuator triggers the sensor 2200 sheet tray media low After the pick roller is in position it feeds the topmost paper to the transport rollers on the upper tray Separator pads opposite the pick roller ensure that only one sheet is fed a time The motor 2200 sheet tray pick drives the pick roller Staple finisher operation S...

Страница 1474: ...ard bin and receives paper from the printer exit roller Staple or offset jobs are fed to the compiler section for the required finishing and then to the bin Print jobs that do not require finishing are directly fed to the bin 7564 Appendix C Theory of operation 1474 ...

Страница 1475: ...ransport 4 Transport roller The feed section receives the paper from the printer and the sensor staple finisher transport detects the paper entering the finisher The motor staple finisher transport drives the transport roller to feed the paper to the compiler section 7564 Appendix C Theory of operation 1475 ...

Страница 1476: ...Motor staple finisher aligner paddle As the paper enters the compiler section the motor staple finisher aligner paddle drives the aligner paddles These paddles push the paper to the compiler wall aligning the short edge The decurl paddles rotate to push the paper on the compiler tray 7564 Appendix C Theory of operation 1476 ...

Страница 1477: ...motor staple finisher upper exit roller raises the upper exit roller to clear the paper path The transport roller continues to move the paper until the leading portion enters the tamper section and the trailing edge falls into the compiler The tampers move to align the long edges Subsequent sheets are fed and aligned in the same manner 7564 Appendix C Theory of operation 1477 ...

Страница 1478: ...s stapling then the tampers push the paper stack to the rear of the finisher The stack is detected by the sensor staple finisher staple unit paper present The stack clamp moves down to hold the stack in place and then the stack is stapled For offset jobs the stack is pushed to the front or rear 7564 Appendix C Theory of operation 1478 ...

Страница 1479: ...After stapling or offset the motor staple finisher upper exit roller lowers the upper exit roller causing the roller to come into contact with the stack The motor staple finisher exit drives the upper and lower exit rollers to feed the stack to the bin 7564 Appendix C Theory of operation 1479 ...

Страница 1480: ...he paper is placed on the bin the bin arms lower to set the stack on the bin The bin is held by springs and it lowers due to the weight of the accumulating paper The sensor staple finisher bin full detects if the bin is full 7564 Appendix C Theory of operation 1480 ...

Страница 1481: ...he printer to the output finisher options and performs hole punch jobs 2 2 bin mailbox Delivers print jobs to multiple bin destinations and allows the user to segregate the printed output to an assigned bin 3 Multiposition staple hole punch finisher MSHPF Compiles and staples multiple pages into one document 7564 Appendix C Theory of operation 1481 ...

Страница 1482: ...7 Hole punch unit HPU The exit roller feeds the paper to the HPT Paper continues to move through the transport rollers and hole punch entrance roller Paper exits through the HPT exit roller and then enters the mailbox or finisher Two sensors detect the position of the paper along the paper path HPT drive 1 3 2 7564 Appendix C Theory of operation 1482 ...

Страница 1483: ...r HPU The motor HPT transport drives the rollers Transport rollers are slightly skewed to push and align the long edge of the paper to the rear HPU drive 2 3 1 4 1 Sensor HPU 2 HPU 3 Hole punch box 4 Motor HPU 7564 Appendix C Theory of operation 1483 ...

Страница 1484: ...The HPU can punch two to four holes in a sheet The sensor HPU detects the movement of the puncher head Inside the hole punch box a rotating auger stirs the chad particles to even the chad level 7564 Appendix C Theory of operation 1484 ...

Страница 1485: ... HPT exit roller 7 From HPT 8 To mailbox 9 Mid transport diverter 2 The two mid transport diverters open to guide the paper to the finisher standard bin The paper is ejected by the exit roller to the bin The bin moves up or down depending on the height of the paper stack Finisher standard bin paper path sensors 7 6 1 2 3 4 5 7564 Appendix C Theory of operation 1485 ...

Страница 1486: ...d transport Paper path sensors and their functions Each mid transport diverter has a sensor that detects its position Sensors detect the paper passing the mid transport roller and the bin exit roller Sensors on the bin detect if the bin is empty near full or full Mid transport diverter drive 3 1 2 1 Mid transport diverter 1 2 Mid transport diverter 2 3 Motor mid transport diverter 7564 Appendix C ...

Страница 1487: ...r path sensors on page 1485 Finisher standard bin transport drive 5 3 4 2 1 1 Finisher standard bin exit roller 2 Staging entrance roller 3 Motor mid transport 4 Hole punch box 5 MId transport roller The motor mid transport drives the mid transport and exit rollers It also drives the rotation of the auger inside the hole punch box For more information see HPU drive on page 1483 For staple jobs the...

Страница 1488: ...d bin offset drive 1 2 1 Motor offset 2 Standard bin exit roller For offset stacking the motor offset moves the exit rollers to control the lateral position of the exited paper 7564 Appendix C Theory of operation 1488 ...

Страница 1489: ...as the height of the paper stack increases The movement of the bin is controlled by the motor standard bin elevator Sensors detect the positions of the bin and paper For more information see Finisher standard bin paper path sensors on page 1485 7564 Appendix C Theory of operation 1489 ...

Страница 1490: ...ler bin exit roller 8 Staging inner transport rollers 9 Compiler entrance roller 10 Staging outer transport rollers The mid transport diverters open to guide the paper from the HPT to the staging entrance roller As the paper enters the staging area the staging diverter switches to guide the paper to the staging outer or inner path 7564 Appendix C Theory of operation 1490 ...

Страница 1491: ...he stapler bin Finisher stapler bin paper path sensors 3 5 6 7 2 1 4 1 Sensor staging outer transport 1 2 Sensor staging inner transport 1 3 Sensor stapler bin stack upper limit 4 Sensor stapler bin paper present 5 Sensor stapler bin lower limit 6 Sensor staging outer transport 2 7 Sensor staging inner transport 2 Sensors at the staging area detect the paper passing through the outer and inner tra...

Страница 1492: ...tter and receiver N A Off On Sensor stapler bin lower limit Photointerruptor N A On On Sensor stapler bin paper present Photointerruptor Off On On Finisher staging diverter drive 2 1 3 1 Sensor staging diverter 2 Motor staging diverter 3 Staging diverter 7564 Appendix C Theory of operation 1492 ...

Страница 1493: ...Motor staging outer transport 2 Motor staging inner transport 3 Staging inner path 4 To compiler tray 5 Staging outer path Staging is done to maximize the amount of finishing jobs at a given time As a job is being processed at the compiler tray the next job is simultaneously preloaded at the staging path As a result multiple staple jobs are done more efficiently 7564 Appendix C Theory of operation ...

Страница 1494: ... the bottom catch of the compiler tray 3 Each of the remaining sheets document 1 enters the staging inner path and exits to the compiler tray While ejecting the last sheet document 1 to the compiler tray the staging sequence restarts at step 1 for document 2 A motor for each staging path drives the transport rollers Compiler tray edge alignment drive Short edge alignment 6 5 4 3 2 1 1 Lift plate r...

Страница 1495: ...k during document ejection The motor MSHPF bin clamp controls the lift plate Each sheet that enters the compiler tray is aligned at its trailing edge by the paddle rollers The motor compiler paddle turns the paddle rollers clockwise to push the sheet against the bottom catch of the compiler tray Long edge alignment 1 2 3 4 5 7 6 1 Motor MSHPF rear tamper 2 Sensor MSHPF rear tamper 7564 Appendix C ...

Страница 1496: ...piler tray is aligned at its long edge by the rear and front tampers Motors control the positions of the tampers during edge alignment The tampers are detected by their sensors when they are at their home positions Compiler tray stack height detection 1 3 2 1 Motor compiler stack height 2 Stack height actuator 7564 Appendix C Theory of operation 1496 ...

Страница 1497: ...he sensor compiler stack height detects if the stack thickness has reached the limit Limiting the thickness of the stack prevents damage to the stapler unit Note If the thickness is over the limit then the stack is ejected without being stapled Finisher staple unit carriage drive 2 1 1 Staple unit 2 Motor staple unit carriage 7564 Appendix C Theory of operation 1497 ...

Страница 1498: ... carriage travels along the edges of the paper stack and stops at positions where a staple job is required The motor staple unit carriage controls the position of the carriage 7564 Appendix C Theory of operation 1498 ...

Страница 1499: ...document to the exit position and then release the document on top of the lower exit roller At the same time the lift plate lowers and the upper exit roller moves down to engage with the lower exit roller The movement of the upper exit roller is controlled by the motor compiler exit cam The motor compiler paddle turns the upper exit roller counterclockwise to eject the stapled document 7564 Append...

Страница 1500: ...ejected the bin clamp lowers and holds the bin stack Note The bin clamp will raise back to move out of the way during document ejection The motor MSHPF bin clamp drives the clamp The sensor stapler bin stack upper limit detects the top level of the bin stack When the bin stack reaches the height of the sensor the bin lowers to compensate for the stack height increase 7564 Appendix C Theory of oper...

Страница 1501: ...r bin elevator drive 1 1 Motor stapler bin elevator The bin lowers as the height of the stack increases The movement of the bin is controlled by the motor stapler bin elevator 7564 Appendix C Theory of operation 1501 ...

Страница 1502: ...isher 7 Mid transport diverter 1 8 HPT exit roller 9 From HPT 10 Transport rollers The mid transport diverter opens to guide the paper to the mailbox Paper continues to move up through the transport rollers The mailbox diverter controls whether the paper exits through bin 1 or bin 2 Bin exit rollers eject the paper to its destination bin 7564 Appendix C Theory of operation 1502 ...

Страница 1503: ... 4 Sensor mailbox bin 1 full 5 Sensor mailbox transport 6 Sensor mailbox diverter The sensor mailbox transport detects the paper passing through the transport rollers The sensor mailbox diverter detects the position of the diverter In each bin there are sensors that detect if the bin is full or empty 7564 Appendix C Theory of operation 1503 ...

Страница 1504: ... drive 3 1 2 1 Mailbox diverter 2 Motor mailbox diverter 3 Sensor mailbox diverter The diverter guides the paper to bin 1 or bin 2 The motor mailbox diverter drives the diverter 7564 Appendix C Theory of operation 1504 ...

Страница 1505: ...3 2 4 1 T O P REAR LEFT 1 Bin 2 exit roller 2 Bin 1 exit roller 3 Transport rollers 4 Motor mailbox transport The motor mailbox transport controls the transport rollers and exit rollers 7564 Appendix C Theory of operation 1505 ...

Страница 1506: ...7564 1506 ...

Страница 1507: ...d data out EP Electrophotography EPROM Erasable programmable read only memory ESD Electrostatic discharge FFC Flat flexible cable FRU Field replaceable unit GB Gigabyte HVPS High voltage power supply K Black LCD Liquid crystal display LDAP Lightweight directory access protocol LED Light emitting diode LVPS Low voltage power supply M Magenta MB Megabyte MFP Multi function product MPF Multipurpose fe...

Страница 1508: ...g device PWM Pulse width modulation RIP Raster imaging processor ROM Read only memory SDRAM Synchronous dual random access memory SIMM Single inline memory module SRAM Static random access memory TPS Toner patch sensing UPR Used parts return V ac Volts alternating current V dc Volts direct current VTB Vacuum transport belt Y Yellow 7564 Appendix D Acronyms 1508 ...

Страница 1509: ...otoconductor 1435 clean transfer belt 1437 cleaning exterior of the printer 1262 interior of the printer 1262 scanner glass 1263 cleaning the printer 1262 colored background 55 configurations printer models 35 control panel controller board removing with 586 using 571 controller board control panel removing with 586 controller board restoring configuration 587 D dark image quality 79 dark print 52 d...

Страница 1510: ...es 233 282 paper jam messages 239 283 paper jam messages 244 284 paper jam messages 249 288 paper jam messages 254 289 paper jam messages 254 302 error messages 489 303 error messages 489 316 error messages 489 32y error messages 489 360 error messages 500 362 error messages 500 363 error messages 500 364 error messages 500 374 error messages 512 377 error messages 512 383 error messages 512 400 p...

Страница 1511: ...58 HPT locations 1250 I image banding 73 image void process direction 75 images cut off 67 indicator light printer status 572 input capacities 1425 input capacity by paper 1426 by source 1426 input configurations 1425 internal options 1425 invalid code fixing 584 invalid engine mode accessing 584 J jam clearing automatic document feeder 92 door J 105 door K 104 door L 108 door N 107 duplex unit 95 fi...

Страница 1512: ...cycled 41 selecting 41 storing 40 43 unacceptable 41 paper characteristics 40 paper jam behind door N 107 paper jam in door B 95 paper jam in door J 105 paper jam in door K 104 paper jam in door L 108 paper jam in the automatic document feeder 92 paper jam in the finisher bin 99 paper jam in the multipurpose feeder 91 paper jam in the standard bin 94 paper jam in the staple finisher bin 109 paper ja...

Страница 1513: ... adjustments motor tests 579 sensor tests 579 printer diagnostics and adjustments add on cards tests 580 color alignment adjust 579 fuser temperature 580 printhead diagnostics 580 registration adjust 579 supply reset 580 weather station 580 printer menus 574 printer models configurations 35 printer sections 1445 printer setup enable edge to edge copy 577 enable edge to edge printing 577 engine sett...

Страница 1514: ...40 control panel 643 control panel button kit 646 control panel display 641 controller board 677 controller board cage 684 controller board cover 671 controller board SIM 675 deskew roller sensor guide 610 developer unit 646 Developer PC unit CMY wiper rail 668 developer PC unit K wiper rail 669 door J1 1056 door rod cover 656 duplex drive gears 608 duplex release latch 608 EP developer toner add ...

Страница 1515: ...heet tray pass through 762 motor ADF calibration roller 721 motor ADF 718 motor compiler exit cam 1139 motor compiler paddle 1143 motor compiler stack height 1132 motor flatbed scanner 745 motor hole punch unit 874 motor HPT transport 879 motor mailbox diverter 1205 motor mailbox transport 1208 motor mid transport diverter 1032 motor mid transport 1001 motor MSHPF bin clamp 1157 motor MSHPF front t...

Страница 1516: ... HPT jam cover 867 sensor HPT transport 895 sensor HPU entrance 897 sensor input 621 sensor mailbox bin 1 full 1219 sensor mailbox bin 1 paper present 1226 sensor mailbox bin 2 full 1220 sensor mailbox bin 2 paper present 1224 sensor mailbox diverter home 1215 sensor mailbox jam door 1209 sensor mailbox transport 1228 sensor mid transport diverter 1 1033 sensor mid transport 1068 sensor MPF pass t...

Страница 1517: ...p solenoid 810 staple finisher staple cartridge door 790 staple finisher staple cartridge door switch 794 staple finisher staple unit 805 staple finisher staple unit ejector 803 staple finisher tamper 829 staple finisher tamper assembly 822 staple finisher tamper pulley gears 828 staple finisher tamper top cover 824 staple finisher transport gears 812 staple finisher upper exit roller 841 staple unit cable ...

Страница 1518: ...ndard bin offset drive 1488 finisher standard bin paper path 1485 finisher standard bin sensors 1485 finisher standard bin transport drive 1487 Finisher staple unit carriage drive 1497 Finisher stapler bin clamp drive 1500 Finisher stapler bin elevator drive 1501 Finisher stapler bin exit drive 1499 finisher stapler bin paper path 1490 finisher stapler bin paper path sensors 1491 Finisher stapler bin u...

Страница 1519: ...andom marks 76 skewed print 64 solid black images 66 solid color images 66 text cut off 67 toner easily rubs off 68 uneven print density 69 vertical dark lines 70 vertical dark streaks 70 vertical white lines 71 voids 71 white pages 49 troubleshooting scan quality ADF skew 83 dark image 79 media damage using the ADF 84 spots 82 vertical lines 81 wavy edge ADF 2nd scan 85 troubleshooting service ch...

Страница 1520: ...7564 Index 1520 ...

Страница 1521: ...40X1767 Power cord 100 V Indonesia Vietnam Cambodia Laos 1339 40X1767 Power cord high voltage EMEA 1339 40X1767 Power cord high voltage USA TAA 1339 40X1772 Power cord high voltage Switzerland 1340 40X1773 Power cord high voltage Nepal Bhutan 1339 40X1773 Power cord high voltage South Africa Afghanistan 1340 40X1774 Power cord high voltage Nordic Denmark Finland Norway Sweden Iceland 1339 40X1791 ...

Страница 1522: ... size 1330 40X7911 Sensor 550 sheet tray media size 1326 40X7911 Sensor media size 1280 40X8211 Motor staple finisher front tamper 1354 40X8211 Motor staple finisher rear tamper 1354 40X8213 Motor MSHPF bin clamp 1404 40X8249 Mailbox drive belt bin 1 1368 40X8249 Mailbox drive belt bin 2 1368 40X8256 Motor compiler stack height 1402 40X8256 Motor mailbox diverter 1366 40X8256 Motor mid transport div...

Страница 1523: ...4 Transfer belt left bias arm 1302 41X0065 Rear nip release arm 1276 41X0066 Front nip release arm 1276 41X0067 Feeder bearing 1280 41X0069 smart chip interface board 1296 41X0070 Right cover bracket 1270 41X0071 Upper duplex sensor bracket 1276 41X0072 Lower duplex sensor bracket 1276 41X0073 Connector cover metal 1278 41X0074 Frame connector bracket 1282 41X0076 Printhead data cable 1294 41X0078...

Страница 1524: ...eloper door 1282 41X0104 Main fan duct 1288 41X0105 Duplex 1276 41X0106 550 sheet tray paper feeder 1326 41X0106 Paper feeder 1280 41X0107 Isolation roller gear 1290 41X0108 Deskew roller gear 1290 41X0109 Waste toner gear and shaft 1292 41X0110 Redrive gear 1298 41X0111 Fuser transfer belt motor gearbox 1292 41X0112 EP developer toner add gearbox 1292 41X0113 Toner add motor gearbox K C and M 129...

Страница 1525: ...s 1276 41X0135 Duplex release latch 1278 41X0136 Left door release latch 1278 41X0137 Transfer roller front latch 1302 41X0138 Transfer roller rear latch 1302 41X0139 Motor printhead wiper 1294 41X0140 Lift motor 1330 41X0140 Motor redrive 1298 41X0141 Grounding plate 1286 41X0143 Main HVPS 1286 41X0144 Laser printhead 1294 41X0145 Printhead wiper actuator rack 1294 41X0146 Developer PC unit K wip...

Страница 1526: ...eet tray insert 1322 41X0175 Media tray 1280 41X0176 MPF tray 1278 41X0177 Toner add tube C 1296 41X0178 Toner add tube M 1296 41X0179 Toner add tube Y 1296 41X0180 Toner add tube K 1296 41X0181 TPS sensor wiper 1300 41X0210 Standard bin cover 1268 41X0211 HPT attach cover 1268 41X0212 Static brush bin full actuator 1268 41X0213 Top cover 1268 41X0214 Rear upper cover 1268 41X0215 Support 10 1 inc...

Страница 1527: ... support cover 1274 41X0240 Printhead adjustment parts pack 1294 41X0241 Charge roller HVPS 1288 41X0242 LVPS 1288 41X0244 LVPS cage 1288 41X0245 Transfer belt 1300 41X0246 Fuser 115 V 1284 41X0247 Fuser 230 V 1284 41X0248 Fuser 100 V 1284 41X0250 Left door rod 1278 41X0260 AC power input cable 1288 41X0261 Scanner support 1318 41X0273 Scanner belt 1320 41X0274 CCDM cable flatbed 1320 41X0275 Flatb...

Страница 1528: ... 41X0299 Pick roller cover 1312 41X0302 Top door 1312 41X0303 ADF bottom door 1306 41X0304 Bin extension 1306 41X0305 Float plate guide 1308 41X0306 Input guide 1308 41X0309 Deflector guide 1308 41X0310 Top door hinge retainer 1312 41X0311 Left hinge 1308 41X0312 Motor ADF 1310 41X0313 Motor calibration roller 1310 41X0314 ADF pad 1306 41X0316 ADF rear drive gears 1310 41X0317 ADF front drive train...

Страница 1529: ...ctive Device LV 1341 41X0358 ADF pick roller 1312 41X0359 ADF feed belt 1312 41X0360 ADF separator roller and cover 1308 41X0369 2200 sheet tray paper feeder 1330 41X0370 Surge Protective Device HV 1341 41X0385 Sensor mailbox transport 1364 41X0385 Sensor mid transport 1388 41X0385 Sensor staging entrance 1388 41X0385 Sensor staging inner transport 1 1400 41X0385 Sensor staging inner transport 2 1...

Страница 1530: ...r staple finisher rear lower bin full 1350 41X0504 Sensor staple finisher rear upper bin full 1352 41X0505 Staple finisher jam door switch 1352 41X0507 Staple finisher tamper top cover 1346 41X0508 Staple finisher tamper belt holders 1354 41X0509 Staple finisher tampers 1354 41X0511 Staple finisher entrance paper guide 1358 41X0512 Staple finisher transport gears 1348 41X0513 Staple finisher aligner paddle...

Страница 1531: ...X0576 Sensor ADF 1st scan 1314 41X0579 Top door cover 1312 41X0581 MSHPF front door 1380 41X0582 MSHPF inner front cover 1380 41X0583 MSHPF staple cartridge door 1380 41X0584 MSHPF left front cover 1380 41X0585 MSHPF front left cover 1382 41X0586 MSHPF bottom left cover 1382 41X0587 MSHPF right frame cover 1380 41X0588 MSHPF bottom right cover 1380 41X0589 MSHPF right cover 1380 41X0590 MSHPF rear...

Страница 1532: ... belt holder 1412 41X0614 Stapler bin elevator belt holder 1416 41X0617 Offset assembly 1390 41X0618 MSHPF standard bin 1392 41X0620 Mid transport diverter 1 1388 41X0621 Mid transport diverter 2 1388 41X0622 Staging diverter 1388 41X0623 Hole punch box gears 1396 41X0624 Hole punch box 1396 41X0626 Staging outer transport drive belt 1398 41X0628 Compiler entrance pulley gear 1402 41X0628 HPT tran...

Страница 1533: ...rface board cable 1384 41X0638 MSHPF power supply cable 1384 41X0639 MSHPF power supply 1384 41X0640 MSHPF stapler bin 1414 41X0641 Stapler bin elevator belt 1412 1416 41X0642 Standard bin elevator pulley gear 1392 1392 1394 1394 41X0642 Stapler bin elevator pulley gear 1412 41X0642 Stapler bin elevator pulley gear 1416 41X0644 Standard bin elevator gear 1392 41X0644 Standard bin gear 1394 41X0644...

Страница 1534: ...1 Compiler stack height clamp 1402 41X0672 Door interlock cable 1410 41X0673 HPT front cover 1372 41X0674 HPT rear cover 1372 41X0675 HPT front inner cover 1372 41X0676 HPT lock 1372 41X0677 HPT hole punch unit cover 1372 41X0679 HPT controller board 1374 41X0679 Mailbox controller board 1364 41X0681 HPT autoconnect cable 1374 41X0682 Cabinet door hinge 1418 41X0682 MSHPF door hinge 1380 1380 1380...

Страница 1535: ...stapler bin assembly 1412 41X0706 Roller J2 1396 41X0707 Optional 2 bin mailbox 1360 41X0708 HPT 1370 41X0709 Sensor cartridge loading position 1412 41X0709 Sensor door N interlock 1388 41X0709 Sensor HPT hole punch unit 1376 41X0709 Sensor HPT jam cover 1374 41X0709 Sensor mailbox diverter home 1366 41X0709 Sensor mailbox jam door 1364 41X0709 Sensor MSHPF bin clamp 1404 41X0709 Sensor MSHPF door...

Страница 1536: ... transport belts 1376 41X0734 HPT hole punch unit gears 1376 41X0735 Parts pack HPT cables 1419 41X0736 HPT transport drive belt 1376 41X0737 HPT transport rollers 1378 41X0738 HPT transport belts 1378 41X0739 HPT alignment rollers 1378 41X0742 Staple finisher rear cover 1346 41X0743 Staple finisher right cover 1346 41X0744 Staple finisher front cover 1346 41X0745 Staple finisher lock assembly 1346 41...

Страница 1537: ...86 41X0798 Sensor MSHPF front tamper 1406 41X0798 Sensor MSHPF rear tamper 1406 41X0798 Sensor staging diverter 1398 41X0799 Stapler bin lower exit roller belt 1414 41X0800 Stapler bin elevator drive 1416 41X0801 Stapler bin guide 1416 41X0802 Sensor standard bin stack upper limit receiver 1394 41X0802 Sensor standard bin stack upper limit transmitter 1392 41X0802 Sensor stapler bin stack upper li...

Страница 1538: ... parts pack 1335 41X0893 LVPS cables parts kit 1335 41X0894 Miscellaneous cables parts pack 1335 41X0895 Control panel cables kit 1336 41X0896 Options interface cables parts kit 1336 41X0903 Model plate CX825 1274 41X0904 Model plate XC8155 1274 41X0905 Model plate XC8160 1274 41X0914 Sensor deskew roller entry 1290 41X0914 Sensor MPF pass through 1278 41X0914 Sensor narrow media 1290 41X0914 Sens...

Страница 1539: ...4 HVPS fan 1286 41X0975 Main fan 1288 41X0980 Mid transport roller 1396 41X0981 Parts pack MSHPF screws 1419 41X0985 MSHPF lock latch 1418 41X0991 Tray close rail right 1282 41X0992 Tray close rail left 1282 41X0993 Pick roller 1278 41X0997 Contact Front Solutions Module 1341 41X0998 Contactless Front Solutions Module 1341 41X0999 Pick roller and separator pad 1280 1326 1328 41X1001 Forms and Bar ...

Страница 1540: ...7564 Part number index 1540 ...

Страница 1541: ...24 41X0175 550 sheet tray insert 1322 41X0338 550 sheet tray media out sensor actuator 1326 40X8541 550 sheet tray media size sensor actuators 1326 41X0106 550 sheet tray paper feeder 1326 41X0342 550 sheet tray rails 1326 41X0335 550 sheet tray wake up switch 1326 41X0336 550 sheet tray interface cable 1324 41X0260 AC power input cable 1288 41X0324 ADF 1304 41X0303 ADF bottom door 1306 41X0219 AD...

Страница 1542: ...hinge 1418 41X0945 Cabinet door tall 1418 41X0943 Cabinet left wheels 1418 41X0939 Cabinet rear cover 1418 41X0942 Cabinet right wheels 1418 41X0941 Cabinet side covers 1418 1418 41X0278 Cable cover 1272 41X0655 Carriage rail 1408 41X0762 Caster base 1334 41X0774 Caster base locking caster 1334 41X0775 Caster base non locking caster 1334 41X0320 CCDM ADF 1310 41X0287 CCDM flatbed 1320 41X0296 CCDM ...

Страница 1543: ...ont Solutions Module 1341 41X0998 Contactless Front Solutions Module 1341 41X0895 Control panel cables kit 1336 41X0238 Control panel support cover 1274 41X0237 Controller board 1288 41X0087 Controller board cover 1288 40X7567 DDR3 RAM 1GB 1341 40X7445 DDR3 RAM 2GB 1341 41X0028 DDR3 G2 512Mx32 RAM 2GB 1341 41X0309 Deflector guide 1308 41X0120 Deflector with sensor MPF pass through 1278 41X0156 Deske...

Страница 1544: ...0 41X1010 Flash Memory Card 256MB 1341 41X0289 Flatbed scanner 1316 41X0283 Flatbed scanner board 1318 41X0280 Flatbed scanner cable 1335 41X0275 Flatbed scanner top cover 1318 41X0319 Float plate 1308 41X0305 Float plate guide 1308 41X1005 Font Card DBCS 1341 41X1016 Font Card Japanese 1341 41X1015 Font Card Korean 1341 41X1013 Font Card Simplified Chinese 1341 41X1014 Font Card Traditional Chines...

Страница 1545: ...X0708 HPT 1370 41X0739 HPT alignment rollers 1378 41X0211 HPT attach cover 1268 41X0681 HPT autoconnect cable 1374 41X0679 HPT controller board 1374 41X0731 HPT door hinge covers 1372 40X7580 HPT fan 1374 41X0673 HPT front cover 1372 41X0675 HPT front inner cover 1372 41X0694 HPT hole punch unit 1376 41X0677 HPT hole punch unit cover 1372 41X0734 HPT hole punch unit gears 1376 41X0676 HPT lock 137...

Страница 1546: ...ob J7 1402 41X0144 Laser printhead 1294 41X0101 Left door 1278 41X0100 Left door damper 1278 41X0081 Left door front catch 1278 41X0124 Left door paper guide 1278 41X0080 Left door rear catch 1278 41X0136 Left door release latch 1278 41X0250 Left door rod 1278 41X0174 Left door support 1278 41X0173 Left door support strap 1278 41X0091 Left front cover 1270 41X0130 Left handle 1282 41X0311 Left hin...

Страница 1547: ...ox jam door 1362 41X0726 Mailbox latch 1366 1368 41X0628 Mailbox pulley gear bin 1 1368 1368 41X0628 Mailbox pulley gear bin 2 1368 1368 41X0721 Mailbox rear cover 1362 41X0696 Mailbox top cover 1362 41X0975 Main fan 1288 41X0104 Main fan duct 1288 41X0143 Main HVPS 1286 41X0931 Maintenance kit 200K ADF 1337 41X0927 Maintenance kit 300K 100 V Combo fuser and transfer module 1337 41X0928 Maintenanc...

Страница 1548: ...8160 1274 41X0451 Motor 550 sheet tray pass through 1324 41X0312 Motor ADF 1310 41X0114 Motor black only retract 1292 41X0313 Motor calibration roller 1310 41X0797 Motor compiler exit cam 1402 41X0690 Motor compiler paddle 1402 40X825 6 Motor compiler stack height 1402 41X0282 Motor flatbed scanner 1320 41X0803 Motor HPT hole punch unit 1376 41X0803 Motor HPT transport 1376 40X825 6 Motor mailbox d...

Страница 1549: ...X0691 Motor staple unit carriage 1408 41X0803 Motor stapler bin elevator 1416 41X0891 Motor cables parts pack 1335 41X0058 MPF media present actuator 1278 41X0119 MPF pick guide 1278 41X0167 MPF pick shaft 1278 41X0176 MPF tray 1278 41X0059 MPF tray front actuator 1278 41X0060 MPF tray rear actuator 1278 41X0172 MPF tray stop 1278 41X0115 MPF reference edge gearbox 1292 41X0725 MSHPF bin light boa...

Страница 1550: ...PF standard bin bail 1390 41X0595 MSHPF standard bin bottom cover 1380 41X0632 MSHPF standard bin exit belt 1386 41X0583 MSHPF staple cartridge door 1380 41X0656 MSHPF staple cartridge holder 1408 41X0654 MSHPF staple unit 1408 41X0693 MSHPF staple unit carriage 1408 41X0640 MSHPF stapler bin 1414 41X0705 MSHPF stapler bin assembly 1412 41X0595 MSHPF stapler bin bottom cover 1380 41X0663 MSHPF tam...

Страница 1551: ...280 1326 1328 41X0299 Pick roller cover 1312 40X1767 Power cord 100 V Indonesia Vietnam Cambodia Laos 1339 40X360 9 Power cord 100 V Japan 1339 40X028 8 Power cord high voltage Argentina 1339 40X0297 Power cord high voltage Argentina 1339 40X0301 Power cord high voltage Australia New Zealand 1339 40X0273 Power cord high voltage Chile Uruguay 1339 40X1767 Power cord high voltage EMEA 1339 40X0271 P...

Страница 1552: ...0 Printhead adjustment parts pack 1294 41X0082 Printhead clamp 1294 41X0076 Printhead data cable 1294 41X0954 Printhead fan 1286 41X0132 Printhead post 1294 41X0145 Printhead wiper actuator rack 1294 41X0221 Proximity sensor cover 1274 41X0089 Rear left cover 1270 41X0088 Rear lower cover 1270 41X0065 Rear nip release arm 1276 41X0214 Rear upper cover 1268 41X0148 Redrive 1298 41X0110 Redrive gear...

Страница 1553: ...tray media size 1326 41X0951 Sensor 550 sheet tray pass through 1326 41X0470 Sensor 550 sheet tray pick roller index 1326 41X0576 Sensor ADF 1st scan 1314 40X7776 Sensor ADF 2nd scan 1314 41X0570 Sensor ADF bottom door interlock 1314 40X7778 Sensor ADF closed 1314 40X7779 Sensor ADF gap detect 1312 41X0322 Sensor ADF multi feed receiver 1310 41X0574 Sensor ADF multi feed transmitter 1312 40X7779 S...

Страница 1554: ...full 1364 41X0724 Sensor mailbox bin 1 paper present 1366 41X0701 Sensor mailbox bin 2 full 1364 41X0724 Sensor mailbox bin 2 paper present 1366 41X0709 Sensor mailbox diverter home 1366 41X0709 Sensor mailbox jam door 1364 41X0385 Sensor mailbox transport 1364 41X0470 Sensor media low 1280 41X0470 Sensor media out 1280 40X7911 Sensor media size 1280 41X0798 Sensor mid transport diverter 1 1386 41...

Страница 1555: ...sor staple finisher aligner paddle 1348 40X7301 Sensor staple finisher bin clamp 1358 40X7301 Sensor staple finisher decurl 1358 41X0504 Sensor staple finisher front lower bin full 1348 40X7301 Sensor staple finisher front tamper home 1354 41X0504 Sensor staple finisher front upper bin full 1348 40X7301 Sensor staple finisher narrow media tamper 1354 41X0504 Sensor staple finisher rear lower bin full 1350...

Страница 1556: ...t roller 1 1396 41X0807 Staging outer transport roller 2 1396 41X0807 Staging outer transport roller 3 1396 41X0809 Staging paper guide 1394 41X0812 Staging transport gear parts pack 1398 41X0807 Staging upper inner transport roller 1400 41X0210 Standard bin cover 1268 41X0810 Standard bin elevator belt 1392 1394 41X0614 Standard bin elevator belt holder 1392 1394 41X0611 Standard bin elevator dri...

Страница 1557: ...ch 1352 41X0745 Staple finisher lock assembly 1346 41X0747 Staple finisher option 1344 41X0787 Staple finisher plastic clip 1358 41X0742 Staple finisher rear cover 1346 41X0535 Staple finisher rear tamper belt 1354 41X0784 Staple finisher rear upper exit roller position gears 1352 41X0743 Staple finisher right cover 1346 41X0786 Staple finisher screw parts pack 1358 41X0503 Staple finisher stack clamp 1352...

Страница 1558: ...1X0799 Stapler bin lower exit roller belt 1414 41X0652 Stapler bin lower exit roller pulley gear 1414 41X0212 Static brush bin full actuator 1268 41X0781 Support spring 1272 41X0215 Support 10 1 inch control panel 1274 41X0370 Surge Protective Device HV 1341 41X0357 Surge Protective Device LV 1341 41X0162 Switch left door interlock 1286 41X0660 Switch MSHPF cartridge door interlock 1410 41X0284 Te...

Страница 1559: ...t left bias arm 1302 41X0118 Transfer belt left guide 1300 41X0063 Transfer belt right bias arm 1302 41X0116 Transfer belt right guide 1300 41X0154 Transfer roller 1300 41X0171 Transfer roller carriage spring 1300 41X0137 Transfer roller front latch 1302 41X0079 Transfer roller housing 1300 41X0138 Transfer roller rear latch 1302 41X0992 Tray close rail left 1282 41X0991 Tray close rail right 1282...

Страница 1560: ...7564 Part name index 1560 ...

Страница 1561: ...NER CCDM FB SCANNER OPTIONAL KEYBOARD CONTROL PANEL DISPLAY OUTPUT OPTIONS HVPS MAIN LVPS MOT MOT MOT MOTORS K C M Y TONER ADD MOT MAIN FAN SENSOR PROXIMITY CONTROL PANEL HEADPHONES PRINTHEAD DATA SPEAKER SENSOR TPS SENSOR INPUT SENSOR DUPLEX PATH 1 SENSOR DUPLEX PATH 2 FUSER MOTOR DESKEW MOTOR DUPLEX MOT MOT MOTOR K DEVELOPER MOTOR C M Y DEVELOPERS MOTOR K PHOTOCONDUCTOR MOTOR C M Y PHOTOCONDUCTO...

Страница 1562: ...tor ADF tray lift MOT Motor ADF separator JSTEP 1 MOT Motor calibration strip CONTROLLER BOARD Motor ADF transport ICC PCBA IN FLAT BED CCDM FB SCANNER Sensor FB length reciver Sensor ADF closed GND WIRE TO FRAME Sensor ADF tray upper limit Sensor ADF media exit Sensor ADF Top door interlock Sensor ADF 1st scan Sensor Bottom door interlock Sensor ADF deskew Sernsor ADF gap detect Sensor ADF media ...

Страница 1563: ...r FB paper width MOT Motor FB scanner Flatbed WIRING DIAGRAM CAUTION SHOCK HAZARD This type of caution indicates a danger from hazardous voltage in the area of the product where you are working Unplug the product before you start working or use caution if the product must receive power to perform the task ...

Страница 1564: ...EDIA LOW SENSOR WAKE UP SWITCH INTERFACE CABLE TO PRINTER J1 J8 J5 J12 J11 J10 J9 J13 J3 550 SHEET TRAY WAKE UP SWITCH PICK ROLLER INDEX SENSOR MEDIA OUT SENSOR PICK MOTOR PASS THRU SENSOR PASS THRU MOTOR MOT JAM DOOR SENSOR INTERFACE CABLE TO PRINTER MEDIA SIZE SENSOR MEDIA LOW SENSOR PICK ROLLER INDEX SENSOR MEDIA OUT SENSOR MEDIA LOW SENSOR MEDIA SIZE SENSOR PICK MOTOR MOT 550 SHEET TRAY WIRING...

Страница 1565: ...ont Tamper Sensor Narrow Media Sensor Rear Tamper Sensor Lower Binfull RX Sensor Upper Binfull RX Sensor Exit Roller Position Sensor Stapler throat Sensor Lower Binfull TX Sensor Upper Binfull TX Sensor Tray Holder Motor Upper Exit Position Motor Tray Holder Sensor Paddle Motor Paddle Sensor Front Tamper Motor Rear Tamper Motor Power MOT MOT MOT MOT MOT MOT MOT MOT Staple finisher WIRING DIAGRAM S...

Страница 1566: ... J9 J7 J6 J5 J4 J3 J21 J2 J1 J20 J19 J18 HPU SENSOR HPT SENSOR MOT MOT LEAD EDGE SENSOR FAN MOTOR HTU ENTRANCE SENSOR PUNCH MOTOR TRANSPORT MOTOR AUTO CONNECT TO BASE AUTO CONNECT TO S FIN AUTO CONNECT POWER MSHPF HPT WIRING DIAGRAM ...

Страница 1567: ...3 J21 J2 J1 J20 J19 J18 MOT MOT PASS THRU SENSOR DIVERTER MOTOR BIN 2 BEACON STANDARD BIN CAVE LIGHT BIN 1 BEACON BIN 1 PAPER PRESENT SENSOR DIVERTER SENSOR BIN FULL SENSOR TRANSPORT MOTOR DOOR SENSOR AUTO CONNECT POWER MSHPF MAIL BOX WIRING DIAGRAM ...

Страница 1568: ...ENSOR STACK HEIGHT SENSOR REAR TAMPER SENSOR FRONT TAMPER SENSOR STAPLER BIN LED CONTROLLER BOARD J3 CONTROLLER BOARD J5 CONTROLLER BOARD J2 CONTROLLER BOARD J6 CONTROLLER BOARD J4 CHAD BIN FULL TX SENSOR CHAD BIN FULL RX SENSOR STAGING TRANSPORT OUTER SENSOR 2 STANDARD BIN ELEVATOR MOTOR MOT STANDARD BIN FULL TX SENSOR STANDARD BIN EXIT SENSOR STANDARD BIN NEAR FULL SENSOR DOOR N SENSOR DOOR N BE...

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