6
Lower the envelope weight.
7
Press .
270 and 280 Paper jams
Paper jams in this group have been divided into 27x
and 28x groups. If you have an output expander,
high-capacity output stacker, or the 5-bin mailbox,
see
27x Paper Jam Check Bin x
. If you have a
finisher, see
28x Paper Jam Check Finisher
.
27x Paper Jam Check Bin x
To clear a jam in the output expander, high-capacity
output stacker, or the 5-bin mailbox:
1
If the paper is exiting into the bin or finisher, pull
the media straight out, and press
.
Otherwise, continue with step 2.
2
Push the output bin rear door latches in toward
the center. The rear doors will open and drop
down.
Note:
If you only have one output option,
you may only have one rear door.
3
Remove the jammed media.
4
Close the output bin rear doors, and make sure
all doors are secure.
5
Press .
28x Paper Jam Check Finisher
To clear a jam in the finisher:
1
Push the finisher rear door latches in toward the
center. The rear door will open and drop down.
2
Remove the jammed media.
3
Close the rear door, and make sure the door is
secure.
4
Lift the front edge of the finisher output bin
cover until it locks into position.
1
2
