23x and 24x jams
Paper jams in these areas can occur on the incline
surface of a tray or across more than one tray. To
clear these areas:
1
Open the printer paper tray, and remove any
jammed media.
2
Open the duplex tray.
To remove the media, pull up.
3
Open any optional trays beginning at the top,
and remove any jammed media.
Pull the print media either up or down. If it does
not pull easily one way, try the other way.
4
If you have an optional 2000-sheet feeder, open
the front door, press the elevator button to lower
the tray, remove the jam, and make sure the
stack of print media is neat and aligned.
5
Press .
250 Paper Jam Check MP Feeder
1
Remove the paper from the multipurpose
feeder.
2
Flex, fan, and restack the media, and place it
into the multipurpose feeder.
3
Load the print media.
4
Slide the side guide toward the inside of the tray
until it lightly rests against the edge of the
media.
5
Press .
260 Paper Jam Check Env Feeder
The envelope feeder feeds envelopes from the
bottom of the stack; the bottom envelope will be the
one that is jammed.
1
Lift the envelope weight.
2
Remove all envelopes.
If the jammed envelope has entered the printer
and cannot be pulled out, remove the envelope
feeder.
a
Lift the envelope feeder up out of the printer,
and then set it aside.
b
Remove the envelope from the printer.
Note:
If you cannot remove the envelope,
the print cartridge will have to be
removed. See
270 and 280 Paper
jams
for more information.
c
Reinstall the envelope feeder. Make sure it
snaps
into place.
3
Flex and stack the envelopes.
4
Load the envelope feeder.
5
Adjust the guide.
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