Toner specks appear on prints
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
The problem is
solved.
Transparency print quality is poor
Action
Yes
No
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2.
Set the paper type to
Transparency.
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Contact
The problem is
solved.
Uneven print density
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Contact
The problem is
solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Troubleshooting
317