Diagnostic information
2-107
5057-XXX
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924.02 Cyan PC smartchip communication error
924.03 Black PC smartchip communication error
Step
Check
Yes
No
1
Check the C PC cartridge for proper installation.
Is the above component properly installed?
Go to step 2.
Reinstall the C PC
drum.
2
Install the C PC drum in one of the other three PC locations.
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
Replace the
problematic PC
drum with a new
one.
Go to step 3.
3
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
Go to Step 4
Replace the
connection.
4
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
Go to step 5.
Replace the
developer
interlock plate
assembly. Go to
“Developer
interlock plate
assembly
removal” on
page 4-48
.
5
Perform a POR.
Does the error occur when the power is turned off/on?
Replace the upper
printer engine card
assembly. Go to
Go to
“Upper
printer engine
card assembly
removal” on
page 4-90
Problem solved.
Step
Check
Yes
No
1
Check the KPC cartridge for proper installation.
Is the above component properly installed?
Go to step 2.
Reinstall the K PC
drum.
2
Install the K PC drum in one of the other three PC locations.
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
Replace the
problematic PC
drum with a new
one.
Go to step 3.
3
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
Go to Step 4
Replace the
connection.
4
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
Go to step 5.
Replace the
developer
interlock plate
assembly. Go to
“Developer
interlock plate
assembly
removal” on
page 4-48
.
Содержание C935 Series
Страница 16: ...xvi Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 21: ...Notices and safety information xxi 5057 XXX Go Back Previous Next...
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Страница 61: ...General information 1 33 5057 XXX Go Back Previous Next TTM theory...
Страница 70: ...1 42 Printer Service Manual 5057 XXX Go Back Previous Next 3TM theory...
Страница 77: ...General information 1 49 5057 XXX Go Back Previous Next 1TM theory...
Страница 84: ...1 56 Printer Service Manual 5057 XXX Go Back Previous Next Duplex...
Страница 90: ...1 62 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 91: ...General information 1 63 5057 XXX Go Back Previous Next...
Страница 92: ...1 64 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 268: ...2 176 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 321: ...Repair information 4 23 5057 XXX Go Back Previous Next 4 Remove the media out actuator A Front Bosses Lower view A...
Страница 331: ...Repair information 4 33 5057 XXX Go Back Previous Next E F...
Страница 345: ...Repair information 4 47 5057 XXX Go Back Previous Next 8 Remove the appropriate CMY toner add assemblies A A Shutter...
Страница 424: ...4 126 Printer Service Manual 5057 XXX Go Back Previous Next 8 Remove the shafts D 9 Remove the tray support rolls B...
Страница 440: ...4 142 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 443: ...Repair information 4 145 5057 XXX Go Back Previous Next 8 Remove the media feed lift motor B A B Connector Rear...
Страница 460: ...4 162 Printer Service Manual 5057 XXX Go Back Previous Next 4 Remove the tray module drive motor A A Connector...
Страница 470: ...4 172 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 530: ...4 232 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 534: ...5 4 Printer Service Manual 5057 XXX Go Back Previous Next Printhead Polygon mirror motor...
Страница 539: ...Connector locations 5 9 5057 XXX Go Back Previous Next...
Страница 540: ...5 10 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 543: ...Connector locations 5 13 5057 XXX Go Back Previous Next Switch media size Switch TTM media size...
Страница 544: ...5 14 Printer Service Manual 5057 XXX Go Back Previous Next Media feed unit assembly Sensor tray 4 feed out...
Страница 548: ...6 4 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 551: ...Parts catalog 7 3 5057 XXX Go Back Previous Next Assembly 2 Covers 2 2 1 11 8 7 9 5 6 4 3 10...
Страница 558: ...7 10 MFP Service Manual 5057 XXX Go Back Previous Next Assembly 8 Media feed unit 3 11 13 5 9 2 10 6 4 12 1 8 6 7 14...
Страница 580: ...7 32 MFP Service Manual 5057 XXX Go Back Previous Next Assembly 29 Electrical 1 3 5 9 2 10 6 4 8 1 7...
Страница 583: ...Parts catalog 7 35 5057 XXX Go Back Previous Next Assembly 31 Electrical 3 8 9 2 3 7 10 1 5 6 4...
Страница 585: ...Parts catalog 7 37 5057 XXX Go Back Previous Next Assembly 32 Electrical 4...
Страница 588: ...7 40 MFP Service Manual 5057 XXX Go Back Previous Next Assembly 34 1TM feed unit assembly 4 3 5 4 1 2...
Страница 593: ...Parts catalog 7 45 5057 XXX Go Back Previous Next Assembly 37 1TM drive and electrical...
Страница 595: ...Parts catalog 7 47 5057 XXX Go Back Previous Next Assembly 38 3TM covers 3 5 2 4 1...
Страница 597: ...Parts catalog 7 49 5057 XXX Go Back Previous Next Assembly 39 3TM feed unit assembly 4 3 5 4 1 2 4 4...
Страница 599: ...Parts catalog 7 51 5057 XXX Go Back Previous Next Assembly 40 3TM media feed unit 3 11 13 5 9 2 10 6 4 12 1 8 6 7 14...
Страница 601: ...Parts catalog 7 53 5057 XXX Go Back Previous Next Assembly 41 3TM left door 5 8 6 1 2 3 7 4 8 4 9 9 9...
Страница 603: ...Parts catalog 7 55 5057 XXX Go Back Previous Next Assembly 42 3TM drive and electrical...
Страница 606: ...7 58 MFP Service Manual 5057 XXX Go Back Previous Next Assembly 44 TTM media trays 3 5 4 3 7 2 6 8 1...
Страница 608: ...7 60 MFP Service Manual 5057 XXX Go Back Previous Next Assembly 45 TTM media tray 3 3 7 5 2 6 1 5 9 8 4 4 3...
Страница 615: ...Parts catalog 7 67 5057 XXX Go Back Previous Next Assembly 51 TTM drive and electrical 4 8 7 6 5 8 11 3 2 1 10 9 12...
Страница 628: ...I 10 Printer Service Manual 5057 XXX Go Back Previous Next...
Страница 629: ......