Lexmark 22S0502 - E234 Monochrome Laser Printer Скачать руководство пользователя страница 117

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Troubleshooting

117

Blank pages

The toner cartridge is defective or
empty.

Replace the toner cartridge.

Solid black pages

• The toner cartridge is defective.
• Your printer requires servicing.

• Replace the toner cartridge.
• Call for service.

Paper curls badly once it prints
and exits to the bin

The Paper Texture setting is wrong
for the type of paper or specialty
media you are using.

Change Paper Texture

†

from

Rough to Normal or Smooth.

Symptom

Cause

Solution

To replace the fuser, call a service technician.

†

This setting can be changed using the Local Printer Setup Utility. See

“Using the Local Printer Settings

Utility” on page 99

for more information.

Содержание 22S0502 - E234 Monochrome Laser Printer

Страница 1: ...ark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2003 Lexmark International Inc All rights reserved 740 West New C...

Страница 2: ...view 11 Chapter 2 Print media tasks and tips 13 What types of print media can be loaded 14 Where can print media be loaded in the printer 15 Tips on choosing the right print media 16 Paper 16 Preprint...

Страница 3: ...m a Macintosh computer 38 Chapter 4 How to install options 39 How to access the system board 40 How to reattach the system board cover 43 How to add a memory card 44 How to install a 550 sheet drawer...

Страница 4: ...print a test page 94 Macintosh Web 95 Linux 97 Using the printer resident Web page 98 Using the Local Printer Settings Utility 99 Chapter 8 Supplies information 100 What supplies do I need and how do...

Страница 5: ...Contents 5 How to clean the printhead lens 118 Index 121...

Страница 6: ...rogram or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services e...

Страница 7: ...media to avoid the possibility of harmful emissions Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewh...

Страница 8: ...the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safe...

Страница 9: ...eter Warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is free from defects in material and workmanship Conforms...

Страница 10: ...D Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for t...

Страница 11: ...ter overview 11 1 Printer overview 250 sheet tray Paper support 150 sheet output bin Operator panel Manual feeder Front cover Optional 550 sheet drawer Rear paper exit Power button Dust cover some mod...

Страница 12: ...nd release Continue to resume printing Press and release Continue twice quickly to display a secondary error code Press and release Cancel to cancel the job currently printing Press and hold Cancel un...

Страница 13: ...aded 14 Where can print media be loaded in the printer 15 Tips on choosing the right print media 16 Tips on storing print media and supplies 18 Tips on preventing jams 19 How to load the 250 sheet and...

Страница 14: ...iversal Plain paper transparencies labels 60 163 g m2 16 43 lb 550 paper 50 labels 50 transparencies Manual feeder A4 A5 JIS B5 letter legal executive folio statement Universal Plain paper transparenc...

Страница 15: ...tock or index card You can increase paper capacity by purchasing an optional 550 sheet drawer An output bin on top of the printer holds up to 150 sheets The single sheet rear exit provides a straight...

Страница 16: ...ne whether the paper you have chosen is acceptable for laser printers Preprinted forms and letterhead Use only forms and letterhead printed using an offset lithographic or engraved printing process Ch...

Страница 17: ...e curling wrinkling releasing hazardous emissions If you have any doubts about the envelopes you are considering using check with the envelope supplier A combination of high humidity over 60 and the h...

Страница 18: ...llowing guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons...

Страница 19: ...r light sequence see Load media on page 58 before you remove the tray Before loading transparencies fan the stack to prevent sheets from sticking together Do not use envelopes that Have excessive curl...

Страница 20: ...nd 550 sheet tray 1 Remove the tray Note If you are going to load legal or folio size paper you have to extend the length of the paper tray See Extending the tray for legal or folio size paper on page...

Страница 21: ...paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray Make sure the paper is below the max fill line on the side guides Overloading...

Страница 22: ...Print media tasks and tips 22 5 Insert the tray 6 Extend the paper support on the output bin...

Страница 23: ...Press down on the latch at the back of the tray 2 Expand the tray until the extender locks into place Attaching the dust cover The dust cover helps protect the paper tray from the environment as well...

Страница 24: ...e selected print media print side facing up at the center of the manual feeder but only to the point where its leading edge can contact the paper guides Otherwise the printer will engage the print med...

Страница 25: ...e curling and potential jams This is especially useful for specialty media such as transparencies envelopes labels card stock or index cards To use the rear exit simply open the rear exit door When th...

Страница 26: ...s come on Press and release Continue twice quickly to display the specific secondary error paper jam light sequence See Secondary error codes on page 66 for more information We recommend that you clea...

Страница 27: ...ove the print cartridge assembly Warning Do not leave the print cartridge assembly exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 3 Rem...

Страница 28: ...ams beneath the flap 5 Open the rear exit and remove any jams 6 After you have cleared the jams reinstall the print cartridge assembly make sure all printer covers and trays are closed and then press...

Страница 29: ...nually feed a print job 30 How to print on both sides of the paper manual duplex 32 How to print multiple page images on one page N up printing 34 How to print a booklet 35 How to print a poster 36 Ho...

Страница 30: ...dia When the printer is ready it will display the Load Manual Feeder light sequence at which point you should load the media To manually feed a print job 1 From the computer s software application sel...

Страница 31: ...ide face down and with the stamp area as shown Load letterhead face up with the top of the sheet first If you experience problems with paper feed turn the paper over 9 Adjust the paper guides to the p...

Страница 32: ...d along the long edge of the page left edge for portrait top edge for landscape Short Edge means pages are bound along the short edge of the page To manually duplex a print job 1 From the computer s s...

Страница 33: ...ons for your print job 8 Click OK 9 Click OK on the Print window The printer prints every other page of the document first Once the first side of your job prints the Load Paper light comes on and the...

Страница 34: ...plication select File Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page Layout tab select the number of images per s...

Страница 35: ...bundles helps the outside edge of the pages line up more evenly You must specify whether or not you want to print using any Duplex printing options before you select to print using the booklet functi...

Страница 36: ...rties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page Layout tab click More Page Layout Options 4 Click Poster 5 Select the poster size you...

Страница 37: ...face up with the top of the sheet first Note If you are using the manual feeder first send the job to print then load the letterhead when the printer displays the Load Manual Feeder light sequence se...

Страница 38: ...y printing From a Windows computer 1 Click Start Settings Printers 2 Double click the printer you are using to print the job A list of print jobs appears 3 Right click the document you want to stop pr...

Страница 39: ...l options 39 4 How to install options Section Page How to access the system board 40 How to add a memory card 44 How to install a 550 sheet drawer 45 How to get the printer driver to recognize install...

Страница 40: ...em board To install a memory card you must access the printer system board CAUTION Turn the printer off and unplug the power cord before continuing 1 Open the front cover by pressing the button on the...

Страница 41: ...How to install options 41 2 Open the rear exit 3 Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back...

Страница 42: ...How to install options 42 4 Remove the two screws at the top and side of the metal plate covering the system board 5 Remove the metal plate by rotating it towards the front and to the right...

Страница 43: ...e system board s metal cover 1 Insert the two tabs on the right side of the metal plate into the holes toward the back of the system board and rotate the system board until it is flush against the pri...

Страница 44: ...board 2 Push open the latches on both ends of the memory connector 3 Unpack the memory card Warning Memory cards are easily damaged by static electricity Touch something metal such as the printer fra...

Страница 45: ...setting up the printer turn the printer off and unplug the power cord before continuing 1 Unpack the 550 sheet drawer and remove any packing material 2 Place the drawer in the location you have chosen...

Страница 46: ...low the appropriate instructions under Software and network tasks After you have installed a printer driver return here to complete these instructions 1 Click Start Settings Printers 2 Select the prin...

Страница 47: ...Using the operator panel 47 5 Using the operator panel Section Page Overview of the operator panel 48 Understanding the operator panel lights 49 Operator panel codes 54...

Страница 48: ...as a light Press and release Continue to resume printing Press and release Continue twice quickly to display a secondary error code Press and release Cancel to cancel the job currently printing Press...

Страница 49: ...most common light sequences Click the indicated page for more information on what it means Common light sequences Printer condition Ready Power Saver Busy Hex Trace Ready Waiting Flushing Resolution...

Страница 50: ...ed toner cartridge Toner cartridge is not installed Change invalid toner cartridge Programming engine code Programming system code Cancel job Reset printer Service error Printer error Paper jam printe...

Страница 51: ...econdary error has occurred When the Paper Jam and Continue lights are both on a paper jam secondary error has occurred Press and release Continue twice quickly to display the secondary error code lig...

Страница 52: ...in the manual feeder Paper jams as it exits the tray into the printer Paper jams as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2 Page 67 67 68 68 69 69 70 70 71 72 Continue...

Страница 53: ...defrag memory Network interface errors Error communicating with the host computer Host interface disabled Memory full Short paper Invalid engine code Invalid network code Page 72 72 73 73 74 75 76 76...

Страница 54: ...hat this light sequence means The printer is ready to receive and process data The printer is in Power Saver mode What you can do Send a print job Press Continue to print the menu settings pages for a...

Страница 55: ...l to cancel the print job Press and hold Cancel to reset the printer Printing a directory a font list menu settings pages or Print Quality Test Pages Wait for the pages to print The Busy message is di...

Страница 56: ...nting problems After resolving the problem turn off the printer to exit Hex Trace Press and hold Cancel to reset the printer Light sequence Continue On Ready On What this light sequence means The prin...

Страница 57: ...to 300 dpi to prevent a memory full error What you can do Wait until the operator panel returns to Ready to print other jobs Press and release Cancel to cancel the print job Press and hold Cancel to...

Страница 58: ...Light sequence Continue On Load Paper On What this light sequence means The printer is out of media or the media did not feed properly What you can do Load media into tray 1 or the optional 550 sheet...

Страница 59: ...o be printed facing the front of the printer into the manual feed Press Continue to resume printing Press and hold Cancel to reset the printer Light sequence Continue Blink Load Paper On What this lig...

Страница 60: ...for more information Light sequence Toner Low Replace PC Kit On What this light sequence means The printer is ready to receive and process data In addition the toner in the toner cartridge is getting...

Страница 61: ...t be turned on for this message to appear What you can do Press Continue to resume printing Replace the photoconductor kit See How to change a photoconductor kit on page 108 for more information Light...

Страница 62: ...y more pages until the photoconductor kit is replaced What you can do Replace the photoconductor kit See How to change a photoconductor kit on page 108 for help Light sequence Toner Low Replace PC Kit...

Страница 63: ...s not designed for your printer What you can do Install a toner cartridge made for your printer see What supplies do I need and how do I order them on page 101 Light sequence Ready On Toner Low Replac...

Страница 64: ...are canceled A user default setting remains in effect until you change it or until you restore the factory default settings What you can do Wait for the message to clear Light sequence Continue Blink...

Страница 65: ...nt error occurred Communication with the host computer is lost What you can do Press Continue twice quickly to see the secondary error code See Secondary error codes on page 66 for more information Pr...

Страница 66: ...he Error and Continue lights are both on a secondary error has occurred When the Paper Jam and Continue lights are both on a paper jam secondary error has occurred Press and release Continue twice qui...

Страница 67: ...ch can be either after the paper leaves the tray and enters the printer or in the manual feeder What you can do Clear the paper jam See How to clear paper jams on page 26 for more information Light se...

Страница 68: ...paper jam has occurred as the paper is exiting the paper tray and entering the printer What you can do Clear the paper jam See How to clear paper jams on page 26 for more information Light sequence Co...

Страница 69: ...quence means A paper jam has occurred in Tray 1 What you can do Clear the paper jam See How to clear paper jams on page 26 for more information Light sequence Continue On Ready On Load Paper On Paper...

Страница 70: ...this error in the future Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Loc...

Страница 71: ...set page margins Memory is insufficient to save what is in the buffer What you can do Press Continue to clear the message and continue printing the job the job may not print correctly Press and relea...

Страница 72: ...t installed What you can do Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer Press Continue to clear the message and continue printing Light sequence Continu...

Страница 73: ...t you can do Make sure the cable connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press and hold Cancel to reset the printer Light sequence...

Страница 74: ...to clear the message and continue printing the job the job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer To avoid this error in t...

Страница 75: ...s when the printer does not know the media size loaded in the tray or there is a problem feeding the media What you can do Make sure the print media you loaded is large enough Open the front cover cle...

Страница 76: ...has not been programmed or the programmed code is not valid What you can do Download valid engine code to the internal print server Light sequence Ready On Load Paper Blink Error On What this light s...

Страница 77: ...he Printer Settings Configuration sheet 1 Turn off the printer 2 Open the front cover 3 Press and hold Continue as you turn the printer back on All the lights cycle 4 Close the cover The light sequenc...

Страница 78: ...nd their settings are indicated by Error and Continue light sequences Press and release Cancel to advance through menus and menu items Press and release Continue to advance to the setting you need Pre...

Страница 79: ...ting system This setting often causes Windows print jobs to fail Auto The printer processes print jobs from computers using either Windows or Macintosh operating systems Set Card Speed Automatically d...

Страница 80: ...llel Mode 2 Determine whether the parallel port data is sampled on the leading On or trailing Off edge of strobe Off On MAC Binary PS Configure the printer to process Macintosh binary PostScript print...

Страница 81: ...ault values Sometimes resetting the printer to the original settings solves formatting problems All menu items are reset to the factory default values except Display Language All settings in the Paral...

Страница 82: ...all drivers for local printing 83 How to print the menu settings and network setup pages 88 How to print a test page 88 How to configure for TCP IP 89 How to set up the printer for network printing 90...

Страница 83: ...ality than our enhanced custom printer driver Installing a custom driver does not replace the system driver A separate printer object is created and appears in the Printers folder Use the drivers CD t...

Страница 84: ...Local Attached and then click Next 7 If prompted select the printer you are setting up and then click Finish 8 Select the port you are using to connect the printer to the computer and then click Next...

Страница 85: ...ntosh computer c Click Accept after you read the license agreement d Click Continue after you view the Readme file e Choose a default paper size f Click Quit when installation is complete 2 Do one of...

Страница 86: ...view the Readme file d Click Agree to accept the license agreement e Select a Destination and then click Continue f On the Easy Install screen click Install All the necessary files are installed on yo...

Страница 87: ...The Linux packages are available on the drivers CD and on our Lexmark Web site at www lexmark com The User s Guide in each package gives detailed instructions for installing and using Lexmark printers...

Страница 88: ...ion Verify the amount of memory installed is correctly listed under Printer Information Verify that the paper trays are configured for the sizes and types of paper you loaded On the network setup page...

Страница 89: ...nch the CD click View Documentation and then Network Printer Install Look for information about using the Print Server TCP IP Setup Utility To use this utility you will need to know the printer s 12 d...

Страница 90: ...rts Windows 2000 XP Server 2003 Microsoft Standard TCIP IP Ports For basic printer functionality you can install a system printer driver and use a system network printer port such as an LPR or a Stand...

Страница 91: ...es change settings or customize device drivers select Custom and follow the instructions on your screen 6 Select Network Attached and then click Next 7 If prompted select the printer you are setting u...

Страница 92: ...e 3 Click Printer and Software 4 Click Agree to accept the license agreement 5 Select Suggested and then click Next 6 Select Local Attached and then click Next 7 If prompted select the printer you are...

Страница 93: ...s copied from the server to the client computer This is just enough information to send a print job to the printer 1 On the Windows desktop of the client computer double click Network Neighborhood 2 L...

Страница 94: ...ovide a path to available drivers 5 Click OK 6 Select whether you want this printer to be the default printer for the client and then click Finish 7 Print a test page to verify printer installation se...

Страница 95: ...nload the package for your printer from the Lexmark Web site at www lexmark com After the download completes this package will automatically decompress and open on your desktop 2 Double click the inst...

Страница 96: ...about the capabilities of a printer to your Macintosh computer c Click Continue on the Welcome screen and again after you view the Readme file d Click Agree to accept the license agreement e Select a...

Страница 97: ...indow is not correct for your printer delete the print queue from Print Center and repeat Step 1 Install a custom PPD file Linux Network printing is supported on Linux platforms such as Red Hat and Su...

Страница 98: ...ur browser for example http 192 168 236 24 If you do not know the IP address of your printer you can find it on the network setup page for help see How to print the menu settings and network setup pag...

Страница 99: ...nk Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border Paper Source Paper Size Paper Type Custom Types Substitute Size Configure MP Paper...

Страница 100: ...e What supplies do I need and how do I order them 101 How to conserve supplies 101 How to know when you need new supplies 102 How to change a toner cartridge 104 Lexmark Return Program 107 Recycling L...

Страница 101: ...upplies dealer To locate the dealer nearest you call 1 800 539 6275 In other countries visit the Lexmark online store at www lexmark com or contact the place where you bought your printer Storing supp...

Страница 102: ...time while this sequence is displayed but print quality begins to decrease as the toner level decreases To ensure print quality and to avoid damage to the printer the printer stops operating after the...

Страница 103: ...her light sequences in conjunction with the Toner low and Replace photoconductor kit lights Printer condition Toner low Photoconductor kit near full Replace photoconductor kit Replace photoconductor k...

Страница 104: ...eplacing a toner cartridge do not leave the new cartridge exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Open the front cover by pres...

Страница 105: ...he toner cartridge up and out using the handle 3 Unpack the new toner cartridge Note You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling See...

Страница 106: ...dge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor kit and pushing the toner cartridge in as far as it will go The cartridge clicks into...

Страница 107: ...k Return Program toner cartridges cannot be refilled Lexmark does not recommend the use of third party remanufactured cartridges Lexmark cannot assure the excellent print quality and reliability of it...

Страница 108: ...conductor kit do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Open the...

Страница 109: ...handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface 3 Remove the toner cartridge a Press the button on the base of the print...

Страница 110: ...go The cartridge clicks into place when correctly installed 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the...

Страница 111: ...Troubleshooting 111 9 Troubleshooting Section Page General problems 112 Print quality problems 114 How to clean the printhead lens 118...

Страница 112: ...d 6 Click Finish The Utility will be installed on your computer under Program Files unless you chose a different directory 7 Open the Local Printer Setup Utility 8 From the Paper Menu scroll through t...

Страница 113: ...Load the card stock in the feeder with the already printed side down with the top of the sheet first Paper stacks poorly in the output bin Extend the paper support on the output bin Dust is gathering...

Страница 114: ...r as needed Streaked vertical lines Toner is smeared before fusing to the paper The toner cartridge is defective If paper is stiff try feeding from another tray or the manual feeder Replace the toner...

Страница 115: ...han transparency Use only transparencies recommended by the printer s manufacturer Make sure the Form Type setting is set to transparency Toner specks The toner cartridge is defective The fuser is wor...

Страница 116: ...oaded in the tray For example you inserted A4 size paper into the selected tray but did not set the Form Size to A4 Set the Form Size to A4 Skewed print Print is inappropriately slanted The guides in...

Страница 117: ...or service Paper curls badly once it prints and exits to the bin The Paper Texture setting is wrong for the type of paper or specialty media you are using Change Paper Texture from Rough to Normal or...

Страница 118: ...to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens 1 Turn the printer off 2 Open the front cover by pressing the button on the left side of the printe...

Страница 119: ...cartridge handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clean surface Warning Do not leave the print cartridge assembly exposed to d...

Страница 120: ...ing Not using a clean dry lint free cloth may result in damage to the printhead lens 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print car...

Страница 121: ...1 D Drivers local install 83 network install 90 duplex 32 59 dust cover 23 E electronic emission statement 7 emission statement 7 envelopes 17 Error light 57 58 60 62 63 64 65 67 68 69 76 secondary er...

Страница 122: ...62 Resetting printer 64 Restoring factory defaults 64 secondary error codes 66 Service error 64 Toner low 60 Unsupported toner cartridge 62 Waiting 56 lights 48 49 options 550 sheet drawer 45 memory...

Страница 123: ...service error lights 64 Set Card Speed Network menu 79 Setup menu 80 storing paper 18 supplies 18 101 supplies conserving 101 ordering 101 recycling 107 storing 18 101 system board accessing 40 reatt...

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Содержание 22S0502 - E234 Monochrome Laser Printer

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