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P/N 11X1111
E.C. 1X1111
© 2004 Lexmark International, Inc. All rights reserved.
Symptom
Diagnosis
Solution
The Power light is not lit
Is the power cord pushed all the way into the printer?
Disconnect the power cord from the wall outlet, and then from the printer. Reconnect
the power cord by pushing it all the way into the connector on the printer, and then into
the wall outlet.
Is the printer connected to a working electrical outlet?
Connect the printer to an electrical outlet that other electrical devices have been using.
Software will not install
Is your operating system compatible with the printer?
The printer supports these operating systems:
• Windows 98, Windows Me, Windows 2000, and Windows XP
• Mac OS X versions 10.1.5, 10.2.3–2.8, and 10.3.0–3.4.
The control panel displays text
in the wrong language
Did you select a language?
1 Press Menu.
2 Press the down arrow button until you reach the last item.
3 Press the up arrow button twice.
4 Press the right arrow button until the language you want appears on the control
panel display.
5 Press Select to select that language.
• Refer to your User’s Guide.
• Visit our Web site:
http://support.lexmark.com/.
• Call us at 1-800-332-4120.
Monday–Friday (9:00 AM–9:00 PM EST)
Saturday (Noon–6:00 PM EST)
Note: Phone number and support times may change without notice.
Record the following information (located on your store receipt and the back
of your printer) and have it ready when you contact us so that we may serve
you faster:
Machine Type number_____________________________
Serial number____________________________________
Date purchased__________________________________
Store where purchased____________________________
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If the installation screen
does not run automatically,
double-click:
Make sure your computer is on and
attach the USB cable to your printer and
computer.
Make sure your computer is on
and attach the USB cable to your
printer and computer.
Insert the CD.
Follow the instructions
on the screen to
complete the
installation.
To prevent errors during
installation, be sure to:
1 Close all open programs.
2 Temporarily disable any
antivirus software. For help,
refer to your program
documentation or contact the
software manufacturer for
support.
Important: After installation is
complete, remember to re-enable
your antivirus software.
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Windows 2000/XP
Windows 98/Me
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Insert the CD and click Install.
Follow the instructions on your screen to
complete the installation.
If this install screen does not appear, click
Start
Æ
Run, and type D:\setup.exe, where
D is the letter of your CD-ROM drive.
Click Cancel on all New Hardware windows.
To prevent errors during installation, be
sure to:
1 Close all open programs.
2 Temporarily disable any antivirus
software. For help, refer to your
program documentation or contact the
software manufacturer for support.
Important: After installation is complete,
remember to re-enable your antivirus
software.
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(Windows) Install the software
(Macintosh) Install the software
Need ink?
Setup troubleshooting
Have a question?
