Accessory Decoder LS 100/110
23
DIGITAL plus
Lenz GmbH does everything it can do to ensure that its products
are free from defects and will operate for the life of your model
railroad equipment. From time to time even the best engineered
products fail either due to a faulty part or from accidental
mistakes in installation. To protect your investment in Digital
Plus products. Lenz GmbH offers a very aggressive 10 year
Limited Warranty.
This warranty is not valid if the user has altered, intentionally
misused the Digital Plus product, or removed the product's
protection, for example the heat shrink from decoders and other
devices. In this case a service charge will be applied for all
repairs or replacements. Should the user desire to alter a Digital
Plus Product, they should contact Lenz GmbH for prior
authorization.
Year One: A full repair or replacement will be provided to the
original purchaser for any item that that has failed due to
manufacturer defects or failures caused by accidental user
installation problems. Should the item no longer be produced
and the item is not repairable, a similar item will be substituted
at the manufacturers discretion. The user must pay for shipping
to an authorized Lenz GmbH warranty center.
Year 2 and 3: A full replacement for any item will be provided
that has failed due to manufacturer defects. If the failure was
caused by accidental user installation or use, a minimal service
charge may be imposed. Should the item no longer be produced
and the item is not repairable, a similar item will be substituted at
the manufacturers discretion. The user must pay shipping to
and from the authorized Lenz GmbH warranty center during this
portion of the warranty period.
Year 4-10: A minimal service charge will be placed on each
item that has failed due to manufacturer defects and/or
accidental user installation problems. Should the item no longer
be produced and the item is not repairable, a similar item will be
substituted at the manufacturers discretion. The user must pay
shipping to and from the authorized Lenz GmbH warranty center
during this portion of the warranty period.