3-4 Y27q-30 Flat Panel Monitor User’s Guide
Table 3-2� Troubleshooting
Problem
Possible cause
Suggested action
Reference
The power indicator
is amber, but there is
no image�
The video signal cable
is loose or disconnected
from the system or
monitor�
Be sure the video cable
is connected with the
system properly�
The monitor brightness
and contrast are at the
lowest setting�
Adjust the brightness
and contrast setting
on the OSD menu�
One or more of
the pixels appear
discolored�
This is a characteristic of
the LCD technology and
is not an LCD defect�
If there are more than
five pixels missing,
contact the Support
Center�
• Lines or images are
blurred in the text�
• There are
horizontal or
vertical lines
in images�
• Image setup has not
been optimized�
• The “Display
Properties” settings of
your system have not
been optimized�
According to the
resolution of the
monitor itself, adjust
the resolution setting of
the system:
2560 × 1440 @ 165
Hz(DP)
2560 × 1440 @ 144
Hz(HDMI)�
Perform automatic
image setup� If
automatic image setup
does not help, perform
manual image setup�
When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on
your system�
See the Advanced
section of your system’s
display properties�
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