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Chapter 7. Troubleshooting and diagnostics

This chapter provides information about basic troubleshooting and diagnostic methods to help you solve
problems that might occur in the server.

If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8
“Getting information, help, and service” on page 183 for additional troubleshooting resources.

Troubleshooting procedure

Use the following information as a general procedure for diagnosing and troubleshooting problems you
experience with your server:

1. Verify that the power cords and the cables for all attached devices are connected correctly and securely.

2. Verify that the server and all attached devices that require ac power are connected to properly grounded,

functioning electrical outlets.

3. Verify that all installed hardware and attached devices are enabled in the BIOS settings of your server.

For more information about accessing and changing the BIOS settings, see “Using the Setup Utility
program” on page 57.

4. View the status and diagnostic LEDs to identify the system and device status and diagnose problems.

See “Viewing the status and diagnostic LEDs” on page 175.

5. If the server is not working after you have added new software, installed a new optional device, or

replaced a piece of hardware, remove or reinstall the software or device to see if the problem could
be solved.

6. View the SEL to diagnose problems. See “Viewing the system event log” on page 176.

7. Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages.

8. Download and use a diagnostic program to diagnose problems. See “Using a diagnostic program” on

page 176.

9. Refer to “Basic troubleshooting tables” on page 176 and follow the instructions for the type of problem

you are experiencing. If the basic troubleshooting information does not help you resolve a problem,
continue with the next step.

10. Try using a previously server configuration to see if a recent change to hardware or software settings has

caused a problem. Before restoring your previous configuration, capture your current configuration in
case the older configuration settings do not solve the problem or have adverse effect.

11. Use an antivirus program to see if your server has been infected by a virus. If the program detects a

virus, remove the virus.

12. If none of these actions solve the problem, seek technical assistance. See Chapter 8 “Getting

information, help, and service” on page 183.

Viewing the status and diagnostic LEDs

Your server has status and diagnostic LEDs on the front panel, the DIT panel (varies by model), the rear
panel (Ethernet status LEDs), the system board, the hot-swap hard disk drives (if supported), and the optical
drive(s). The various LEDs help you easily identify the system and device status and diagnose problems. For
information about the LEDs, refer to the related topics in “Locations” on page 13.

© Copyright Lenovo 2012, 2015

175

Содержание ThinkServer TS430 0387

Страница 1: ...ThinkServer TS430 User Guide Machine Types 0387 0388 0389 0390 0391 0392 0393 and 0441 ...

Страница 2: ...r product Safety information on page iii Appendix A Notices on page 187 Eighth Edition March 2015 Copyright Lenovo 2012 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...Utility program 69 Updating or recovering the BIOS 69 Using the ThinkServer EasyStartup program 70 Features of the ThinkServer EasyStartup program 71 Starting the ThinkServer EasyStartup program 71 Configuring RAID 73 About RAID 73 RAID for your server 74 Configuring RAID using the ThinkServer EasyStartup program 75 Configuring the onboard SATA software RAID 76 Configuring the advanced SATA or SAS...

Страница 4: ... program 176 Viewing the system event log 176 Basic troubleshooting tables 176 ThinkServer EasyStartup program problems 176 Optical drive problems 177 Hard disk drive problems 178 Memory module problems 179 Keyboard mouse or USB device problems 180 Chapter 8 Getting information help and service 183 Information resources 183 Using the documentation 183 ThinkServer Web site 183 Lenovo Support Web si...

Страница 5: ...n käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollten ...

Страница 6: ... dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på dokumentations DVD skivan som följer med produkten innan du börjar använda produkten 使用本產品之前 請務必閱讀並瞭解產品隨附的文件 DVD 上的多國語言版本安全資訊 Bu ürünü...

Страница 7: ... instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everythi...

Страница 8: ... Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the pow...

Страница 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Страница 10: ...er unit is extended on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the ...

Страница 11: ... V direct current The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUT...

Страница 12: ...um ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations x ThinkServer TS430 User Guide ...

Страница 13: ...VD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support telep...

Страница 14: ...problem After you register your server with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following docum...

Страница 15: ... and Support Information This document includes the Lenovo warranty statement Customer Replaceable Units CRUs information and information about how to contact Lenovo Support Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement User Guide This document provides detailed information to help you get familiar with your server and help you use configu...

Страница 16: ...vo com UserManuals Hardware Maintenance Manual This document provides information about troubleshooting and diagnostics component locations and replacement procedures for major Field Replaceable Units FRUs This document is updated frequently and the most up to date version is always available in English on the Lenovo Web site at http www lenovo com UserManuals 4 ThinkServer TS430 User Guide ...

Страница 17: ...rd s to the server See Rear view of the server on page 19 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 55 5 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program on page 57 6 Configure RAID and install the operating system and basic drivers See ...

Страница 18: ...6 ThinkServer TS430 User Guide ...

Страница 19: ...DVD and software media Figure 1 Server package 1 Server 2 Material box including power cord s printed documentation documentation DVD and software media Features This topic provides general information about the server features for a variety of models Depending on your specific model some features might vary or not be available For information about your specific model use the Setup Utility progra...

Страница 20: ...lots For more information see System board components on page 45 and Memory module installation rules on page 94 Power supply Your server comes with one of the following power supply configurations One screw secured non hot swap 400 watt power supply assembly 80 Plus Bronze Compliant and universal input One or two hot swap 450 watt redundant power supplies 80 Plus Gold Compliant and universal inpu...

Страница 21: ...1 The upper bay is for a secondary optical drive only For the location information about the internal drives or drive bays see Server components on page 25 For information about the RDX USB drive bundle and instructions on how to install it refer to the documentation that comes with the RDX USB drive bundle In your server the P6 power connector of the power supply is for the RDX USB drive bundle Y...

Страница 22: ...rmation and configure the server in the pre operating system environment See Using the Setup Utility program on page 57 TMM also known as BMC and Intelligent Platform Management Interface IPMI 2 0 The system board platform management subsystem is based on the integrated TMM features The TMM is a management chip that is integrated on the system board of your server With the TMM chip no matter what ...

Страница 23: ...rts the following advanced system management features Note The advanced system management features are only available when the TMM detects the presence of an integrated keyboard video and mouse iKVM key The iKVM key is a remote management module You can purchase an iKVM key from Lenovo and install it on the iKVM key connector on the system board of your server to enable the remote management funct...

Страница 24: ...eight 2 8 kg 6 17 lb to 3 5 kg 7 72 lb Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping package Altitude 0 to 3 048 m 0 to 10 000 ft Humidity Operating 8 to 80 non condensing Storage 8 to 90 non condensing Electrical input Universal input Minimum 90 V ac Maximum 264 V ac Input frequency range 47 to 63 Hz Software This topic pro...

Страница 25: ...s to remotely control and monitor multiple Lenovo servers within a LAN For detailed information see Using the Lenovo ThinkServer EasyManage program on page 82 Remote management software The integrated TMM provides basic remote management features for the server The add on TMM Premium option provides advanced remote management features for the server For detailed information about the remote manage...

Страница 26: ...hine type model and serial number labels on the server Note Depending on the model type your server might look slightly different from the illustration in this topic Figure 2 Machine type model and serial number labels 14 ThinkServer TS430 User Guide ...

Страница 27: ... 7 Front door lock 3 Optical drive bay 1 with an optical drive installed 8 Front door handle 4 Optical drive eject close button 9 Intelligent Diagnostics Module panel available in some models 5 Optical drive status LED 1 Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 17 2 Optical drive bay 2 The 5 25 inch optical drive ...

Страница 28: ...atus LED The optical drive status LED is blinking in green when the optical drive is working or in the POST process 6 Front door 7 Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access 8 Front door handle The front door handle helps you to open the front door 9 Intelligent Diagnostics Module panel The Intelligent Diagnostics Module panel is only ...

Страница 29: ...stem status LED 2 Hard disk drive status LED 6 Front USB connector 1 3 Network Interface Controller NIC 1 status LED 7 Front USB connector 2 4 NIC 2 status LED 1 Power switch with power status LED You can press the power switch to turn on the server when you finish setting up the server You also can hold the power switch for several seconds to turn off the server if you cannot turn off the server ...

Страница 30: ...he rear panel of the server NIC status LED Color Description On Green The server is connected to a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active 5 System status LED The system status LED helps you to determine if there are any system errors System status LED Color Description On Amber A system error has occurred Off None The server is off or the ...

Страница 31: ...er limit LED 2 Memory module error LED 5 Power supply error LED only available on models with redundant power supplies 3 Fan error LED 1 2 3 5 Error LEDs When one of these error LEDs is lit orange it indicates that the associated component has failed 4 Ambient temperature over limit LED When this LED is lit orange it indicates that the ambient temperature is over 38 C 100 4 F Rear view of the serv...

Страница 32: ...ssembly Figure 6 Rear view of the server with a non hot swap power supply assembly 1 Power cord connector 5 Expansion card area 2 Serial port 6 Ethernet connector 1 RJ 45 3 VGA DB 15 connector 7 Ethernet connector 2 for system management RJ 45 4 USB connectors 4 8 Front door key 20 ThinkServer TS430 User Guide ...

Страница 33: ...ap redundant power supply has failed Figure 7 Rear view of the server with hot swap redundant power supplies 1 Power cord connector s Used to connect the power cord s 2 Serial port Used to attach a device that uses a 9 pin serial port 3 VGA DB 15 connector Used to attach a video device such as a VGA monitor or other devices that use a VGA DB 15 connector 4 USB connectors Used to attach a device th...

Страница 34: ...nagement functions you need to connect an Ethernet cable to the Ethernet connector 2 The Ethernet connector 2 callout 7 marked with MGMT does not support the Link Aggregation Control Protocol LACP teaming including NIC failover capabilities If the teaming function is enabled the TMM management capability will be disabled Note Ethernet status LED Color Status Description Green On The server is conn...

Страница 35: ...erver might look slightly different from the illustrations in this topic Padlock Your server comes with a padlock loop so that the server cover cannot be removed when a padlock is installed Figure 8 Padlock Chapter 3 Product overview 23 ...

Страница 36: ... to the integrated cable lock slot at the rear of your server and is operated with a key The cable lock also locks the server cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 9 Integrated cable lock 24 ThinkServer TS430 User Guide ...

Страница 37: ...isk drives Figure 10 Front door lock Server components This topic provides information to help you locate the components of your server To remove the server cover and gain access to the inside of the server see Removing the server cover on page 87 The chassis configuration varies by model The following illustrations show the four main chassis configurations based on the supported hard disk drives ...

Страница 38: ...s 15 System board battery 4 Optical drive bay 1 with an optical drive installed 16 Low profile PCI card bracket 5 Hard disk drive bay 7 17 Main PCI card bracket 6 Hard disk drive bay 6 18 Expansion card 7 Hard disk drive bay 5 19 Heat sink and fan assembly 8 Hard disk drive bay 4 20 System board 9 Hard disk drive bay 3 21 Rear system fan 10 Hard disk drive bay 2 22 Power supply 11 Hard disk drive ...

Страница 39: ...er of the installed hard disk drives varies by model For the vacant drive bay there is a dummy hard disk drive tray to cover the place For information about the supported expansion card see System board components on page 45 Depending on the model your server might come with a screw secured non hot swap power supply assembly or one or two hot swap redundant power supplies For more information abou...

Страница 40: ...drive installed 15 Low profile PCI card bracket 5 Hard disk drive bay 7 16 Main PCI card bracket 6 Hard disk drive bay 6 17 Expansion card 7 Hard disk drive bay 5 18 Heat sink and fan assembly 8 Hard disk drive bay 4 19 System board 9 Hard disk drive bay 3 20 Rear system fan 10 Hard disk drive bay 2 21 Power supply 11 Hard disk drive bay 1 22 Four memory slots installed memory modules vary by mode...

Страница 41: ...there is a dummy hard disk drive tray to cover the place For information about the supported expansion card see System board components on page 45 Depending on the model your server might come with a screw secured non hot swap power supply assembly or one or two hot swap redundant power supplies For more information about the memory modules see Memory module installation rules on page 94 Chapter 3...

Страница 42: ...e bay 3 13 System board 6 Hard disk drive bay 2 14 Rear system fan 7 Hard disk drive bay 1 15 Power supply 8 Hard disk drive bay 0 16 Four memory slots installed memory modules vary by model For more information about 1 to 4 see Front view of the server on page 15 Note The Intelligent Diagnostics Module 1 is only available in some models and the IDM panel also varies by model See Intelligent Diagn...

Страница 43: ...t Diagnostics Module available in some models 9 Front system fan 1 2 Front panel 10 System board battery 3 Optical drive bay 2 with an optical drive installed in some models 11 Expansion card varies by model 4 Optical drive bay 1 with an optical drive installed 12 Heat sink and fan assembly 5 Hard disk drive bay 3 13 System board 6 Hard disk drive bay 2 14 Rear system fan 7 Hard disk drive bay 1 1...

Страница 44: ...ap redundant power supplies For more information about the memory modules see Memory module installation rules on page 94 Hot swap hard disk drive status LEDs This topic applies only to server models with hot swap hard disk drives Note Depending on the model your server might look slightly different from the illustrations in this topic Each hot swap hard disk drive has two status LEDs on the front...

Страница 45: ...een Blinking rapidly about four flashes per second amber The RAID controller is identifying the hard disk drive On green On amber The RAID array has failed and cannot recover You need to recreate a new array Blinking green Blinking slowly about one flash per second amber The hard disk drive is being rebuilt RAID card This topic provides information to help you locate the connectors on a RAID card ...

Страница 46: ...nkServer RAID 500 Adapter ThinkServer RAID 700 Adapter ThinkServer RAID 500 Adapter The following illustration shows the connectors on the ThinkServer RAID 500 Adapter Figure 17 ThinkServer RAID 500 Adapter 1 Port 0 3 RAID 5 key connector 2 Port 1 4 External connector 1 Port 0 Used to connect a mini SAS signal cable See Connecting the cables on page 39 2 Port 1 Used to connect a mini SAS signal ca...

Страница 47: ... RAID card to the system board hard disk drive LED cable See Connecting the cables on page 39 4 Board to board connector Used to connect a ThinkServer RAID 700 Battery See For the ThinkServer RAID 700 Adapter Installing or removing the ThinkServer RAID 700 Battery on page 108 Hot swap hard disk drive backplane Your server comes with one of the following hot swap hard disk drive and backplane confi...

Страница 48: ...on the model your server might look slightly different from the illustration in this topic 2 The following illustration is based on server models that have five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes 1 Figure 19 Hot swap hard disk drive backplane locations Backplane for 3 5 inch hot swap hard disk drives This topic provides information to help you locate the co...

Страница 49: ...drive Figure 21 Rear view of the 3 5 inch hot swap hard disk drive backplane 1 8 pin power connector For the 3 5 inch hot swap hard disk drive backplane on the lower hard disk drive cage connect the P5 power connector of the power supply to the 8 pin power connector on the backplane For the 3 5 inch hot swap hard disk drive backplane on the upper hard disk drive cage connect the P4 power connector...

Страница 50: ...p hard disk drive 5 Slot 4 for a 2 5 inch SAS hot swap hard disk drive 2 Slot 1 for a 2 5 inch SAS hot swap hard disk drive 6 Slot 5 for a 2 5 inch SAS hot swap hard disk drive 3 Slot 2 for a 2 5 inch SAS hot swap hard disk drive 7 Slot 6 for a 2 5 inch SAS hot swap hard disk drive 4 Slot 3 for a 2 5 inch SAS hot swap hard disk drive 8 Slot 7 for a 2 5 inch SAS hot swap hard disk drive Figure 23 R...

Страница 51: ...o eight SAS or SATA II 3 5 inch hot swap hard disk drives and two backplanes on page 39 For server models with up to eight 2 5 inch SAS hot swap hard disk drives and one backplane see Connecting cables for models with up to eight 2 5 inch SAS hot swap hard disk drives and one backplane on page 41 For server models with up to four 3 5 inch hot swap hard disk drives and one backplane see Connecting ...

Страница 52: ...installed on the upper hard disk drive cage For the ThinkServer RAID 700 Adapter use the other 700 mm 27 56 inches mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the ports 7 4 on the RAID card Then connect the mini SAS connector 2 to the mini SAS signal cable connector on the 3 5 inch hot swap hard disk drive backplane installed on the upper hard disk drive cage 3 Use the 2 ...

Страница 53: ...ing cables which come with the RAID card are required One or two 700 mm 27 56 inches mini SAS to mini SAS signal cables depending on the number of hard disk drives installed One 2 pin 200 mm 7 87 inches RAID card to system board hard disk drive LED cable Note The option package for the RAID card is designed for different types of servers and might contain additional cables that are not required fo...

Страница 54: ...hes mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the ports 7 4 on the RAID card Then connect the mini SAS connector 2 to the mini SAS signal cable connector 2 on the 2 5 inch hot swap hard disk drive backplane 3 Use the 2 pin 200 mm 7 87 inches RAID card to system board hard disk drive LED cable Connect one end 4 to the external connector on the RAID card and the other end...

Страница 55: ... 6 to the SATA connector 0 to SATA connector 3 on the system board 2 Connect the SGPIO port 2 to the SATA SGPIO connector on the system board Notes 1 The number on the label for each of the four SATA signal cables indicates the sequence to follow when you are connecting the cables to the corresponding SATA connectors 0 3 on the system board SATA signal cable label System board SATA connector P0 SA...

Страница 56: ...AID 500 Adapter use the 700 mm 27 56 inches mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the port 0 on the RAID card Then connect the mini SAS connector 2 to the mini SAS signal cable connector on the 3 5 inch hot swap hard disk drive backplane Figure 27 Connecting cables for models with one 3 5 inch hot swap hard disk drive backplane and a ThinkServer RAID 500 Adapter For...

Страница 57: ...the system board Figure 29 System board components 1 Power Management Bus PMBus connector 20 Internal USB 2 0 Type A connector 2 TPM connector 21 Internal dual port USB 2 0 connector 2 3 Memory slot 4 DIMMB2 22 Internal dual port USB 2 0 connector 1 4 Memory slot 3 DIMMB1 23 System board battery 5 Memory slot 2 DIMMA2 24 Front panel connector 6 Memory slot 1 DIMMA1 25 System board jumper blocks 7 ...

Страница 58: ...tem board provides four memory slots to support up to four memory modules For more information see Memory module installation rules on page 94 7 iButton socket By default your server supports onboard SATA software RAID levels 0 1 and 10 However you can activate onboard SATA software RAID 5 by installing a ThinkServer SATA Software RAID 5 activation key in the iButton socket For more information se...

Страница 59: ...Premium on page 114 20 Internal USB 2 0 Type A connector Used to connect a device that uses a USB Type A connector 21 Internal dual port USB 2 0 connector 2 Used to connect the USB cable of the RDX USB drive bundle server option 22 Internal dual port USB 2 0 connector 1 Used to connect the front panel USB cable 23 System board battery Your server has a special type of memory that maintains the dat...

Страница 60: ...the server and so on This part of the server management is independent of the operating system and is called out of band management 33 PCI Express x8 card slot PCI E slot 3 This PCI card slot supports a PCI Express x8 card with 167 mm 6 57 inches in length such as an Ethernet card a HBA or a RAID card 34 PCI Express x16 card slot PCI E slot 4 This PCI card slot supports a PCI Express x16 card with...

Страница 61: ...is made between them and the equipment is thus instructed to activate certain settings accordingly The following illustration shows a jumper in the default setting position pin 1 and pin 2 This is the correct position for normal operation Figure 30 Default jumper setting Chapter 3 Product overview 49 ...

Страница 62: ...r Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 1 Clear CMOS Recovery jumper Used to clear CMOS and recover your server to the factory default settings Note After clearing CMOS all your BIOS passwords are erased and the BIOS recovers to the factory default settings To clear CMOS do the following 1 Remove ...

Страница 63: ...r switch without waiting for the TMM to be ready 3 BIOS recovery jumper Set the jumper and boot the server from a BIOS recovery image in order to recover your BIOS settings To recover the BIOS see Recovering from a BIOS update failure on page 70 4 Clear password jumper Used to erase forgotten passwords such as an administrator password and a user password To clear passwords do the following 1 Remo...

Страница 64: ...ED 6 POST code diagnostic LED 1 2 TMM status LED also known as BMC status LED 7 POST code diagnostic LED 6 3 POST code diagnostic LED 4 8 POST code diagnostic LED 2 4 POST code diagnostic LED 0 Least Significant Bit LSB 9 POST code diagnostic LED 7 Most Significant Bit MSB 5 POST code diagnostic LED 5 10 POST code diagnostic LED 3 1 System board hardware fault LED When this LED is lit it indicates...

Страница 65: ...the POST process the diagnostic LEDs can be used to identify the last POST process executed The POST code diagnostic LED 0 callout 4 is the LSB and the POST code diagnostic LED 7 callout 9 is the MSB If a POST code diagnostic LED is lit it indicates 1 in the binary numeral system otherwise it indicates 0 For example if POST code diagnostic LEDs 5 6 9 and 10 are lit you can read the number as the f...

Страница 66: ...54 ThinkServer TS430 User Guide ...

Страница 67: ...device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the relat...

Страница 68: ...2 For information about your specific operating system refer to the related documentation or help system for the operating system 56 ThinkServer TS430 User Guide ...

Страница 69: ... correct password to enter the Setup Utility program For password information see Using passwords on page 67 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform vari...

Страница 70: ...o boot the server from a BIOS recovery image and recover the BIOS to the version in the image See System board jumpers on page 48 2 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS image and follow the instructions on the Web site to update the BIOS See Updating or recovering the BIOS on page 69 After updating the BIOS all the BIOS settings become th...

Страница 71: ...select a desired option by using up and down arrow keys or type desired values from the keyboard directly Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is not configured Default values are in boldface in the Selections column Advanced menu items Menu item Submenu item ...

Страница 72: ...etcher function Memory Configuration set memory configuration parameters and view information about the installed memory modules Memory Reset No Yes Set the memory module reset options If a memory module encounters any errors set this option to Yes to try to re initialize the memory module Intel VT d Technology Disabled Enabled Enable or disable the Intel VT d technology Intel TXT Technology Disab...

Страница 73: ...ed to the SATA connector 2 on the system board SATA Port3 View the information about the SATA device connected to the SATA connector 3 on the system board SATA Port4 View the information about the SATA device connected to the SATA connector 4 on the system board SATA Configuration set SATA configuration parameters SATA Port5 View the information about the SATA device connected to the SATA connecto...

Страница 74: ...ing specifies how the host computer and the remote computer which the user is using will exchange data Both computers should have the same or compatible settings Set System Time Enabled Disabled Enable or disable the set System Time function Security menu This topic provides information about the security related settings on the Security menu in the Setup Utility program You can set passwords the ...

Страница 75: ... The server will restart to change the TPM state Pending Operation None Enable Take Ownership Disable Take Ownership Configure the TPM operation To use the TPM feature you need to have a TPM module installed in the TPM connector on the system board Server Management menu This topic provides information about the features available on the Server Management menu in the Setup Utility program You can ...

Страница 76: ...the first boot record that it finds For example you can define a startup sequence that checks for a disc in the optical drive then checks the hard disk drive and then checks a network device For information about setting the startup sequence or selecting a startup device see Selecting a startup device on page 68 The following list showing the order in which devices will be started up is always dis...

Страница 77: ...es depending on the available UEFI devices Specify the startup priority for all the available UEFI devices Hard Disk Drive Priority Varies depending on the available hard disk drives Specify the startup priority for all the available hard disk drives Optical Disk Drive Priority Varies depending on the available optical drives Specify the startup priority for all the available optical drives Remova...

Страница 78: ...rogram The following table lists each item on the Exit menu with descriptions Press Enter to select the item and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utility program on page 69 Exit menu items Item Comments Save Changes and Exit Save your settings and exit the Setup Utility program Discard Changes and Exit...

Страница 79: ...d considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes 1 The Setup Utility program passwords are not case sensitive 2 The server supports Setup Utility program passwords that consist of up to 20 characters To set a strong password use the following guidelines Have at least eight characters in length Contain at least one alphabetic c...

Страница 80: ... set to Enabled 3 When the TPM Support is set to Enabled the TPM State item is displayed Set the TPM State to Enabled 4 Press F10 to save settings and exit the Setup Utility program The server will restart in order to enable the TPM function Selecting a startup device If your server does not start up from a desired device such as the disc or hard disk drive as expected do one of the following to s...

Страница 81: ...M firmware provides remote management features Lenovo might make changes and enhancements to the BIOS and TMM firmware When updates are released they are available for download on the Lenovo Web site at http www lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page You also can use the Firmware Updater program to help ...

Страница 82: ...and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 3 Remove the server cover See Removing the server cover on page 87 4 Locate the BIOS recovery jumper on the system board See System board jumpers on page 48 5 Remove any parts or disconnect any cables that might impede your access to th...

Страница 83: ... the ThinkServer EasyStartup program The ThinkServer EasyStartup program has the following features Contained in a self starting bootable DVD Easy to use language selectable interface Integrated help system and user guide Automatic hardware detection RAID configuration utility Device drivers provided based on the server model and detected devices Ability to download device drivers from the ThinkSe...

Страница 84: ...in interface and view the compatibility notes and user guide Notes 1 Functionality and supported operating systems vary depending on the version of the ThinkServer EasyStartup program From the main interface of the program click Compatibility notes to view the information about the RAID controllers operating systems and server configurations supported by the specific version of the program and cli...

Страница 85: ...rd disk drives into a logical unit where data is distributed across the drives in one of several ways called RAID levels When a group of independent physical hard disk drives are set up to use RAID technology they are in a RAID array This array distributes data across multiple hard disk drives but the array appears to the host server as one single storage unit Creating and using RAID arrays provid...

Страница 86: ...ber of three hard disk drives RAID 10 a combination of RAID 0 and RAID 1 RAID 10 consists of striped data across mirrored spans A RAID 10 drive group is a spanned drive group that creates a striped set from a series of mirrored drives RAID 10 allows a maximum of eight spans You must use an even number of drives in each RAID virtual drive in the span The RAID 1 virtual drives must have the same str...

Страница 87: ...ity program to help you configure RAID independently of the operating system You also can install the MegaRAID Storage Manager program and the MegaCLI Configuration Utility program to help you manage the RAID array and RAID controller in an operating system environment The supported RAID levels are RAID 0 1 and 10 by default For the ThinkServer RAID 500 Adapter to activate RAID 5 and RAID 50 level...

Страница 88: ...rver SATA Software RAID 5 activation key See Installing or removing the ThinkServer RAID 100 upgrade key for Advanced RAID on page 111 You can install and use the MegaRAID Storage Manager program to manage the RAID array and RAID controller in an operating system environment Starting the LSI Software RAID Configuration Utility program This topic provides instructions on how to start the LSI Softwa...

Страница 89: ...ps you do consistency check for the virtual drive s The consistency check verifies the correctness of the data on virtual drive s that use RAID 1 5 and 10 The following table shows the various menus and items in the LSI Software RAID Configuration Utility program On each menu press the Enter key to show selectable options and select a desired option by using up and down arrow keys or type desired ...

Страница 90: ... the screen Attention Deleting the existing RAID configuration erases all data on the virtual drive Make sure that you back up all data before deleting the RAID array If the operating system is installed on the virtual drive you want to delete you need to reinstall the operating system after completing the operation If you want to delete the existing RAID configuration and make a new configuration...

Страница 91: ...physical drive as a hot spare drive Rebuilding a physical drive This topic provides instructions on how to rebuild a physical drive using the LSI Software RAID Configuration Utility program when a physical drive in an array fails When a drive in a RAID drive group fails you can rebuild the drive by recreating the data that was stored on the drive before it fails If the drive is not operational it ...

Страница 92: ...t virtual drives periodically It is recommended that you run a consistency check at least once a month You must run a consistency check if you suspect that the virtual drive data might be corrupted Be sure to back up the data before running a consistency check if you suspect the data might be corrupted To run a consistency check using the LSI Software RAID Configuration Utility program do the foll...

Страница 93: ...RAID card on page 33 and Installing or removing the RAID card on page 103 for more information Note For server models with more than four hard disk drives or models that use SAS hard disk drives a RAID card must be installed The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operating system You also can install the MegaRAID Storage Man...

Страница 94: ...emory on the device or reflash the BIOS the TMM firmware and the FRU SDR Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up to date and helps you avoid unnecessary outages To update your system firmware using the Firmware Updater program do the following Note Before distributing the firmware updates to a server ensure that your server ca...

Страница 95: ...For detailed information about using the Lenovo ThinkServer EasyManage program refer to the help system for the program Chapter 5 Configuring the server 83 ...

Страница 96: ...84 ThinkServer TS430 User Guide ...

Страница 97: ...ost recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server do the following 1 Go to http www lenovo com support 2 Click Download Drivers ThinkServer and then follow the instructions on the Web page to download firmware updates for your server Se...

Страница 98: ...fully handle the parts and other components such as PCI cards memory modules system boards and microprocessors by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it Before you replace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two ...

Страница 99: ...hile you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removin...

Страница 100: ...ool such as a screwdriver to loosen the thumbscrew that secures the server cover The thumbscrew is an integrated part of the server cover and do not try to remove the thumbscrew from the server cover b It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 34 Sliding the server cover to the rear 88 ThinkServer TS430 User Guide ...

Страница 101: ...ormation on page iii and Guidelines on page 85 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the front be...

Страница 102: ...3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 36 Removing the front bezel 90 ThinkServer TS430 User Guide ...

Страница 103: ...ic provides instructions on how to remove and reinstall the PCI card bracket assembly This topic is for server models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To remove and reinstall the PCI card bracket assembly do the following 1 Remove all media from the drives and turn off a...

Страница 104: ...responding holes in the PCI card bracket assembly Figure 38 Releasing the PCI card bracket assembly b Carefully move the PCI card bracket assembly to the top side of the chassis until the PCI card bracket assembly is released from the mounting studs on the chassis Then lift the PCI card bracket assembly out of the chassis Figure 39 Removing the PCI card bracket assembly 92 ThinkServer TS430 User G...

Страница 105: ...the two mounting studs 2 on the bottom of the chassis are inserted into the corresponding holes in the PCI card bracket assembly Ensure that the edge of the RAID card can be smoothly inserted into the slot 1 in the small low profile PCI card bracket Then carefully press the PCI card bracket assembly down until it is securely installed and locked into position by the two mounting studs on the chass...

Страница 106: ...s in this topic Installing or removing a memory module This topic provides instructions on how to install or remove a memory module For a list of the ThinkServer memory module options go to http www lenovo com thinkserver Click the Products tab and then click Options ThinkServer Memory to view the information Note The memory modules are extremely sensitive to ESD Make sure that you read and unders...

Страница 107: ...umbers 1 2 3 and 4 indicate the installation sequence Note The installed memory modules must be the same type with the same voltage and frequency UDIMM DIMMA1 DIMMA2 DIMMB1 DIMMB2 One UDIMM X Two UDIMMs X 1 X 2 Three UDIMMs X 3 X 1 X 2 Four UDIMMs X 3 X 1 X 4 X 2 Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding the Safety informati...

Страница 108: ...er 2 Remove the server cover See Removing the server cover on page 87 3 Lay the server on its side for easier operation 4 Locate the memory slots on the system board See System board components on page 45 5 Remove any parts or disconnect any cables that might prevent your access to the memory slots 6 Open the retaining clips of the appropriate memory slot See Memory module installation rules on pa...

Страница 109: ...ttempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance make sure that you consider and follow the memory module...

Страница 110: ...MI shield or drive bay filler from the drive bay or save the PCI card slot bracket in the event that you later remove the device Attention An unoccupied drive bay or PCI card slot without cover shield filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Note The PCI cards are extremely sensitive to ESD Make su...

Страница 111: ...omponents on page 45 to identify the different types of PCI card slots in your server 6 Remove the PCI card slot bracket by removing the screw that secures the metal bracket and then lifting the bracket out of the chassis Store the PCI card slot bracket in the event that you later remove the PCI card and need the bracket to cover the place Note Carefully place the removed screw aside You will need...

Страница 112: ...o work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 170 Removing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to remove a PCI card Before you begin prin...

Страница 113: ...ts tightly into the PCI card slot If necessary alternate moving each side of the PCI card a small and equal amount until it is completely removed from the slot Figure 48 Removing a PCI card 8 Install a new PCI card to replace the old one or install a PCI card slot bracket to cover the place See Installing a PCI card on page 98 9 Install the PCI card bracket assembly if a RAID card is installed in ...

Страница 114: ...rd slots in your server 6 Remove any parts or disconnect any cables that might impede your operation 7 Touch the static protective package that contains the Ethernet card to any unpainted surface on the outside of the server Then take the Ethernet card out of the package Note Carefully handle the Ethernet card by its edges 8 The Ethernet card is a kind of PCI card See Installing a PCI card on page...

Страница 115: ...ket assembly is installed in your server remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 91 5 Locate the Ethernet card The Ethernet card can be in the PCI E slot 2 or the PCI E slot 3 that supports a card with 167 mm 6 57 inches in length See System board components on page 45 6 The Ethernet card is a kind of PCI card See Removing a PCI card...

Страница 116: ...at contains the RAID card to any unpainted surface on the outside of the server Then take the RAID card out of the package Note Carefully handle the RAID card by its edges 7 The RAID card is a kind of PCI card See Installing a PCI card on page 98 and follow those instructions to install the RAID card 8 Connect cables depending on your specific server configuration See Connecting the cables on page...

Страница 117: ...RAID card by its edges 9 Depending on your specific server configuration you might need to connect the SATA hard disk drives to the SATA connectors on the system board if no RAID card is installed See Connecting the cables on page 39 10 If you are instructed to return the old RAID card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to d...

Страница 118: ...ns the TR 500 key to any unpainted surface on the outside of the server Then take the TR 500 key out of the package Note Carefully handle the TR 500 key by its edges 7 Locate the TR 500 key connector on the ThinkServer RAID 500 Adapter and then insert the TR 500 key into the connector You might want to remove the RAID card first install the TR 500 key on the RAID card and then reinstall the RAID c...

Страница 119: ...Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Lay the server on its side for easier operation 4 Locate the ThinkServer RAID 500 Adapter which is installed in the PCI E slot 3 on the system board See System board components on page 45 5 Remove any parts or discon...

Страница 120: ...he ambient temperature exceeds 55 C 131 F the recharge cycle will terminate prematurely thus preventing the TR 700 Battery from reaching a fully charged state A recharge cycle lasts at least six hours under normal operating conditions Attention It is recommended that you replace the TR 700 Battery annually or after 500 recharging cycles whichever comes first Installing the TR 700 Battery Attention...

Страница 121: ... TR 700 Battery in place Notes Center the screwdriver when you install the screws and do not over tighten the screws to avoid possible damage to any parts Do not touch the board on the bottom of the TR 700 Battery Figure 51 Installing the TR 700 Battery onto the ThinkServer RAID 700 Adapter 9 Install the ThinkServer RAID 700 Adapter with the TR 700 Battery See Installing or removing the RAID card ...

Страница 122: ...e 91 5 Locate the ThinkServer RAID 700 Adapter which is located in the PCI E slot 3 on the system board 6 Remove the ThinkServer RAID 700 Adapter which is a kind of RAID card See Installing or removing the RAID card on page 103 7 Carefully remove the three screws that secure the TR 700 Battery and then remove the TR 700 Battery from the ThinkServer RAID 700 Adapter Note Center the screwdriver when...

Страница 123: ... 100 key Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the TR 100 key and follow those instructions in addition to the instructions in this topic To install the TR 100 key do the following 1 Remove all media from the drives and turn off all attached devices and the server ...

Страница 124: ... section To complete the installation go to Completing the parts replacement on page 170 Then the onboard SATA software RAID 5 is available for your server if your server has the required number of hard disk drives installed To configure RAID see Configuring RAID on page 73 Removing the TR100 key Attention Do not open your server or attempt any repair before reading and understanding the Safety in...

Страница 125: ... the server cover See Removing the server cover on page 87 3 Lay the server on its side for easier operation 4 Locate the iButton socket on the system board Open the retaining clip 1 on the iButton socket to release the TR 100 key and then completely remove the key from the iButton socket Note If necessary remove any parts or disconnect any cables that might impede your operation Figure 54 Removin...

Страница 126: ...se an iKVM key from Lenovo Installing the iKVM key Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to install the iKVM key Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note ...

Страница 127: ...agement Module User Guide on the documentation DVD that comes with your server for more information about the remote management function and server remote management Removing the iKVM key Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to remove the iKVM key...

Страница 128: ...e connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Lay the server on its side for easier operation 4 Locate the iKVM key on the system board and then lift the iKVM key straight up to remove it from the iKVM key connector Figure 56 Removing the iKVM key 5 If you are instructed to return the old iKVM key follow all packaging instructions and use any packag...

Страница 129: ...uctions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the TPM module and follow those instructions in addition to the instructions in this topic To install the TPM module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outle...

Страница 130: ...mation on page iii and Guidelines on page 85 This topic provides instructions on how to remove the TPM module if the server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes 1 Use any documentation that comes with the TPM module and follow those instructions in addition to the instructions in th...

Страница 131: ... What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 170 Installing or removing the Intelligent Diagnostics Module This topic provides instructions on how to install or remove the Intelligent Diagnostics Module The Intelligent Diagnostics Module which is only available in some models p...

Страница 132: ...erver 2 Remove the server cover See Removing the server cover on page 87 3 Remove the front bezel See Removing and reinstalling the front bezel on page 89 4 Touch the static protective package that contains the Intelligent Diagnostics Module to any unpainted surface on the outside of the server Then take the Intelligent Diagnostics Module out of the package 5 Connect the signal cable to the rear o...

Страница 133: ...o Completing the parts replacement on page 170 Removing the Intelligent Diagnostics Module Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to remove the Intelligent Diagnostics Module This topic applies only to server models that come with the Intelligent Di...

Страница 134: ...the signal cable of the Intelligent Diagnostics Module Note the cable routing and then release the signal cable of the Intelligent Diagnostics Module from any cable clips or ties in the chassis 8 Remove the screw 1 on the chassis that secures the Intelligent Diagnostics Module Then carefully remove the Intelligent Diagnostics Module from the chassis and pull the signal cable of the Intelligent Dia...

Страница 135: ... hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical...

Страница 136: ...om the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Locate the optical drive bays See Server components on page 25 4 Depending on whether you are installing or replacing an optical drive do one of the foll...

Страница 137: ...it is projected from the front of the chassis Then hold the optical drive from the front and completely slide it out of the chassis Figure 63 Removing the optical drive 5 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package Chapter 6 Installing removing o...

Страница 138: ...hows only the situation in which the front bezel has not been removed Figure 64 Installing the optical drive 7 Connect the appropriate power cable 1 and the signal cable 2 to the rear of the new optical drive Figure 65 Connecting cables to the rear of the optical drive 8 If necessary connect the other end of the signal cable to the appropriate SATA connector on the system board See System board co...

Страница 139: ...nding on the server model The vacant bays are either covered by an EMI protective panel or occupied by dummy hard disk drive trays When you install a hot swap hard disk drive save the removed dummy hard disk drive tray from the drive bay in the event that you later remove the hot swap hard disk drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other pro...

Страница 140: ...nstall or replace a hot swap hard disk drive do the following 1 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position Figure 66 Opening the front door of the server 2 Locate the appropriate hard disk drive bay See Server components on page 25 128 ThinkServer TS430 User Guide ...

Страница 141: ...ease button 1 to open the handle of the hot swap hard disk drive or the dummy tray Figure 67 Opening the handle of the hot swap hard disk drive or the dummy tray Chapter 6 Installing removing or replacing hardware 129 ...

Страница 142: ...he hot swap hard disk drive or the dummy tray 5 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 130 ThinkServer TS430 User Guide ...

Страница 143: ...disk drive dummy tray in the event that you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware ...

Страница 144: ...he hard disk drive bays in your server For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 73 For hard disk drives with different capacities install the hard disk drive with the lowest capacity first Before you begin print all the related instructions or ensure that you can...

Страница 145: ...door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position Figure 70 Opening the front door of the server Chapter 6 Installing removing or replacing hardware 133 ...

Страница 146: ...ess to the non hot swap hard disk drives CPU MEM PSU CPU MEM PSU 1 2 Figure 71 Removing the EMI protective panel 4 Remove the server cover See Removing the server cover on page 87 5 Remove the front system fan 1 See Replacing the front system fan on page 157 6 Locate the appropriate non hot swap hard disk drive See Server components on page 25 Then disconnect the SATA signal cable and the power ca...

Страница 147: ...MEM PSU CPU MEM PSU 1 2 Figure 72 Sliding the non hot swap hard disk drive out of the bay 8 Flex the sides of the blue bracket to remove the non hot swap hard disk drive from the bracket Save the bracket for future use Note Do not touch the circuit board on the hard disk drive 9 Reinstall the front system fan 1 See Replacing the front system fan on page 157 Chapter 6 Installing removing or replaci...

Страница 148: ...edure go to Completing the parts replacement on page 170 Then you might need to reconfigure RAID for your server See Configuring RAID on page 73 Installing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to install a non hot sw...

Страница 149: ...e hard disk drive and follow those instructions in addition to the instructions in this topic To install a non hot swap hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front doo...

Страница 150: ... EMI protective panel 4 Remove the server cover See Removing the server cover on page 87 5 Remove the front system fan 1 See Replacing the front system fan on page 157 6 Locate the appropriate non hot swap hard disk drive bay See Server components on page 25 7 Touch the static protective package that contains the new non hot swap hard disk drive to any unpainted surface on the outside of the serve...

Страница 151: ... in the hard disk drive so that the hard disk drive can be seated in the bracket Note Do not touch the circuit board 3 on the bottom of the hard disk drive Figure 76 Installing the non hot swap hard disk drive into the bracket 9 Slide the new non hot swap hard disk drive with bracket into the drive bay until it snaps into position Chapter 6 Installing removing or replacing hardware 139 ...

Страница 152: ...he location information about the hard disk drive bays and SATA connectors on the system board Non hot swap hard disk drive Power connector System board SATA connector Installed in bay 0 P9 power connector SATA connector 0 Installed in bay 1 P10 power connector SATA connector 1 Installed in bay 2 P7 power connector SATA connector 2 Installed in bay 3 P8 power connector SATA connector 3 11 Connect ...

Страница 153: ...ding and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to replace the hot swap hard disk drive backplane This topic applies only to server models that have hot swap hard disk drives installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depe...

Страница 154: ... or replacing a hot swap hard disk drive on page 127 7 Record the cable connections on the backplane and then disconnect all the cables from the backplane 8 Lift the release latch 1 and slide the hard disk drive cage out of the front of the chassis Note The following illustration shows the 3 5 inch hard disk drive cage For the 2 5 inch hard disk drive cage the removal procedure is the same Figure ...

Страница 155: ...e package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 11 Position the new backplane on the hard disk drive cage so that the screw holes in the new backplane are aligned with the corresponding holes in the hard disk drive cage Then do one...

Страница 156: ... the 2 5 inch hard disk drive cage the installation procedure is the same Figure 84 Installing the hard disk drive cage 13 Reinstall all the hot swap hard disk drives and dummy trays if any in the hard disk drive cage See Installing or replacing a hot swap hard disk drive on page 127 14 Refer to your note to reconnect the cables to the backplane 15 Reinstall the front system fan See Replacing the ...

Страница 157: ...ly or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another c...

Страница 158: ...rom the hot swap hard disk drive backplanes 6 Release the power supply assembly cables from the cable clips and ties in the chassis 7 Remove the four screws 1 at the rear of the chassis that secure the power supply assembly Then push the power supply assembly from the rear until it is released from the metal retaining tab 2 CPU MEM Figure 85 Releasing the non hot swap power supply assembly 146 Thi...

Страница 159: ...atic protective package that contains the new power supply assembly to any unpainted surface on the outside of the server Then remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct replacement See Features on page 7 for information about the supported power supply assembly Chapter 6 Installing removing or replacing hardware 147 ...

Страница 160: ...el Then properly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fan s See Replacing the front system fan on page 157 13 If you are instructed to return the old non hot swap power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anoth...

Страница 161: ...as you remove the failing one or cover the other bay with a shield if you just use one power supply to provide power CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There ar...

Страница 162: ...trength You can first carefully slide the redundant power supply a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 88 Removing a hot swap redundant power supply 2 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then remove the new hot swap redund...

Страница 163: ...4 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping 5 To work with another piece of hardware go to the appropriate section Replacing the power distribution board and cage assembly Attention Do not open your server or attempt any repair before reading and understanding the S...

Страница 164: ...he server 2 Remove the hot swap redundant power supplies See Replacing a hot swap redundant power supply on page 148 Note If your server comes with one hot swap redundant power supply installed in the redundant power supply bay 1 the bay number is marked on the rear of the chassis there is a shied installed on bay 2 to protect the empty bay Remove the shield and save it for future use 3 Remove the...

Страница 165: ...leased from the metal retaining tab 3 and then carefully lift it out of the chassis Figure 90 Removing the power distribution board and cage assembly 9 Touch the static protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server Then remove the new power distribution board and cage assembly from the package Chapter 6 Ins...

Страница 166: ... the power cables of the new power distribution board and cage assembly to the system board all drives and or hot swap hard disk drive backplanes depending on the model Then properly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fan s See Replacing the front system fan on page 157 13 Reinstall the hot swap redundant power supplies...

Страница 167: ...ectrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Remove the front bezel See Removing and reinstalling the front bezel on page 89 4 Locate the front panel See Front panel on page 17 5 Remove the front system fan s See Replacing the front system fan on page 157 6 Disconnect the signal cables of the front ...

Страница 168: ...92 Removing the front panel board assembly 9 Touch the static protective package that contains the new front panel board assembly to any unpainted surface on the outside of the server Then take the new front panel board assembly out of the package 10 Note the cable connection Then disconnect the signal cables from the rear of the old front panel board assembly and connect them to the rear of the n...

Страница 169: ...ur note You might need to secure the signal cables with cable clips or ties in the chassis 14 Reinstall the front system fan s See Replacing the front system fan on page 157 15 Reinstall the front bezel See Removing and reinstalling the front bezel on page 89 16 If you are instructed to return the old front panel board assembly follow all packaging instructions and use any packaging materials that...

Страница 170: ...e related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the front system fan do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and...

Страница 171: ...move the new front system fan from the package 7 Position the new front system fan on the system fan 1 mounting area of the chassis so that the three tips 1 on the bottom of the front system fan are aligned with the corresponding holes in the mounting area Meanwhile make sure that the two posts 2 of the front system fan are aligned with the corresponding holes in the inner side of the chassis Then...

Страница 172: ...ion Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 85 This topic provides instructions on how to replace the rear system fan CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related instructions or ensure that you can view the PDF version on another computer...

Страница 173: ...and pulling the rear system fan out of the chassis Figure 96 Removing the rear system fan 6 Touch the static protective package that contains the new rear system fan to any unpainted surface on the outside of the server Then remove the new rear system fan from the package Chapter 6 Installing removing or replacing hardware 161 ...

Страница 174: ... board See System board components on page 45 9 If you are instructed to return the old rear system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 170 Replacing the heat sink and ...

Страница 175: ...ached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Locate the heat sink and fan assembly See Server components on page 25 4 Lay the server on its side for easier operation If necessary remove any installed PCI card that might impede your ...

Страница 176: ...ch the static protective package that contains the new heat sink and fan assembly to any unpainted surface on the outside of the server Then remove the new heat sink and fan assembly from the package Notes When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of it Before installing the new heat sink and fan assembly be sure to use the cleaning pad that comes w...

Страница 177: ...croprocessor fan connector on the system board See System board components on page 45 Note If the heat sink and fan assembly cable is too long loosely knot the cable for proper cable routing 12 If you are instructed to return the old heat sink and fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anothe...

Страница 178: ...disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 87 3 Lay the server on its side for easier operation 4 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 162 5 Gently press down the small handle on the microprocessor socket and then pull the handle a little bit outward to release it from ...

Страница 179: ...o the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microp...

Страница 180: ...rocessor 11 Close the microprocessor retainer Gently press down the small handle and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket Figure 104 Securing the microprocessor in the socket 12 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 162 13 If you are instructed to return the old micropr...

Страница 181: ...re than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste p...

Страница 182: ...s topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must properly route the cables inside the server reinstall the server cover reconnect all the external cables and for some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attent...

Страница 183: ... cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover 3 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 89 4 Position the server cover on the chassis so that the rail on the bottom of the server c...

Страница 184: ... the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers that you must install For information about installing de...

Страница 185: ... ThinkServer EasyStartup program see Using the ThinkServer EasyStartup program on page 70 To update your system firmware see Updating the firmware on page 82 Chapter 6 Installing removing or replacing hardware 173 ...

Страница 186: ...174 ThinkServer TS430 User Guide ...

Страница 187: ...could be solved 6 View the SEL to diagnose problems See Viewing the system event log on page 176 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 176 9 Refer to Basic troubleshooting tables on page 176 and follow the instructions for the type of p...

Страница 188: ...tem management interrupt SMI events You can view the SEL to diagnose system problems The TMM implements the SEL as specified in the IPMI 2 0 specification The SEL is accessible regardless of the system power state through the TMM in band and out of band interfaces For more information about viewing the SEL refer to the Remote Management Module User Guide on the documentation DVD that comes with yo...

Страница 189: ...em is solved If none of these actions solve the problem see Troubleshooting procedure on page 175 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 183 Notes 1 If you are instructed to remove install or replace any CRUs refer to the rela...

Страница 190: ...s topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 183 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 85 2 If the server model comes with hot swap hard disk drives the status LEDs on each hot swap ha...

Страница 191: ...Multiple hard disk drives fail 1 If you have any diagnostic programs run the diagnostic programs to test the hard disk drives 2 Make sure that the cable connection is correct See Connecting the cables on page 39 3 Reconnect the power cable 4 Reconnect the signal cable 5 Replace the affected signal cable 6 For hot swap hard disk drives if you suspect a problem with the backplane replace the affecte...

Страница 192: ...ting procedure on page 175 for the subsequent steps you should check after using the information in this topic Symptom Action All or some keys on the keyboard do not work 1 Make sure that The USB keyboard cable is securely connected to a USB connector on the server If the USB keyboard is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server No keys are s...

Страница 193: ...he USB device is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 57 2 Restart the server 3 Replace the USB device Chapter 7 Troubleshooting and diagnostics 181 ...

Страница 194: ...182 ThinkServer TS430 User Guide ...

Страница 195: ...To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and s...

Страница 196: ...formation Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the probl...

Страница 197: ...e is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to v...

Страница 198: ...186 ThinkServer TS430 User Guide ...

Страница 199: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Страница 200: ...imum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support ...

Страница 201: ...ont étiquetés conformément aux directives européennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés Les directives déterminent la marche à suivre en vigueue dans l Union Européenne pour le retour et le recyclage des batteries et accumulateurs usés Cette étiquette est appliquée sur diverses batteries pour indiquer que la batterie ne doit pa...

Страница 202: ...f Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 1 Limits for particulates and gases Co...

Страница 203: ...graphy This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return r...

Страница 204: ...been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manua...

Страница 205: ...steinova 21 851 01 Bratislava Slovakia Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Class A compliance statement Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse A EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforde...

Страница 206: ...2 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für...

Страница 207: ... edin Bakıma ilişkin diğer ek bilgiler için kitabın ilgili bölümünden eğer sağlanmışsa yararlanabilirsiniz 4 Aygıta ilişkin bakım onarım ya da temizliğe ilişkin bilgiler Aygıta ilişkin kullanıcının yapabileceği bir bakım ya da onarım yoktur Bakım ya da onarıma gereksinim duyarsanız bir Çözüm Ortağı ndan destek alabilirsiniz Ayrıca servis istasyonlarına ilişkin bilgileri kitabınızın eklerinde bulab...

Страница 208: ... yıldır 11 Enerji tüketen mallarda malın enerji tüketimi açısından verimli kullanımına ilişkin bilgiler Ürüne ait kullanma kılavuzunda belirtilmiştir 12 Servis istasyonlarına ilişkin bilgiler Bunlar kitabınızı aynı başlıklı bölümünde belirtilmiştir Herhangi bir onarım ya da yedek parça ihtiyacı durumda bu istasyonlardan birine başvurabilirsiniz 13 İthal edilmiş mallarda yurt dışındaki üretici firm...

Страница 209: ...lik iş merkezi No 2 Mecidiyeköy Şişli İstanbul Telefon 0212 217 85 87 ANKARA Bdh Bilişim Destek Hiz San Ve Tic A Ş Adres Çetin Emeç Bul 7 cad No 37 5 6 Öveçler Telefon 0312 473 16 40 Fax 0212 320 81 37 Web http www bdh com tr Destek Bilgisayar Ve İletişim Hiz Tic A Ş Adres Çetin Emeç Bul 8 Cad No 18 4 06460 A Öveçler Telefon 0312 473 51 00 BURSA Bdh Bilişim Destek Hizmetleri San Ve Tic Fethiye Mah...

Страница 210: ...73 99 33 D Yedi Yirmidört Bilişim Hizmetleri Ticaret A S Yeni Sahra Mah Yavuz Selim Cad No 15 Kat 1 Ataşehir İstanbul Telefon 444 5724 Faks 0216 470 95 35 İntegra Profesyonel Hiz Ltd Şti Adres Merkez Mah Büyükdere Cad No 23 K 2 Şişli İstanbul Telefon 0212 373 93 93 İntercomp Bilgisayar Sanayi Ve Hizmetleri Ltd Şti Adres Perpa Ticaret Merkezi B Blok Kat 2 No 33 Telefon 0212 222 57 45 Netservis Bilg...

Страница 211: ...on 0232 446 33 33 Fax 0212 320 81 37 Web http www bdh com tr Ege Bimtes Bilgi İşlem Mak Ser San Ve Tic Ltd Şti Adres Refik Saydam Blv Caddesi No 5 Telefon 0232 4890060 MALATYA Bdh Bilişim Destek Hizmetleri Sanayi Ve Ticaret A Ş Büyük Hüseyinbey Uçar sok Deniz Apt No 12 Kat 1 2 Telefon 0422 326 31 03 Fax 0212 320 81 37 Web http www bdh com tr SAMSUN Bdh Bilişim Destek Hizmetleri San Ve Tic A Ş Adre...

Страница 212: ...nı Zemin kat No Z 8 Telefon 0414 215 05 52 Fax 0212 320 81 37 Web http www bdh com tr Bilban Bilgisayar Eğitim Tic San Ltd Şti Adresi Kızılay işhanı Kat 1 2 Şanlıurfa Web Adresi http www bilban com tr Telefon 414 215 05 52 Faks no 414 212 22 12 200 ThinkServer TS430 User Guide ...

Страница 213: ... adding or deleting RAID array 78 CRU completing the replacement 170 D devices handling static sensitive 86 diagnostic program troubleshooting and diagnostics 176 Diagnostic programs software 13 DIMM installation rules 94 installing 95 removing 97 documentation using 183 E EasyUpdate Firmware Updater program using 82 error LED 19 Ethernet card installing 102 removing 103 Ethernet connectivity feat...

Страница 214: ...er 170 TPM module 117 TR 100 key 111 TR 700 Battery 108 installing and using MegaRAID Storage Manager program 81 Intelligent Diagnostics Module installing 120 locations 18 removing 121 Intelligent Diagnostics Module panel LED 18 locations 18 interface LSI Software RAID Configuration Utility program 76 Setup Utility program 58 internal drives features 9 L LED ambient temperature over limit LED 19 e...

Страница 215: ...4 locations 33 removing 104 RAID configuration utilities software 13 rear system fan replacing 160 rear view of the server locations 19 rebuilding physical drive 79 recovering the BIOS 70 reinstalling front bezel 89 PCI card bracket assembly 91 reliability availability and serviceability features 10 remote management software 13 removing DIMM 97 Ethernet card 103 front bezel 89 hardware 85 iKVM ke...

Страница 216: ...ardware fault LED 52 system board jumpers locations 48 system board LEDs locations 52 system date setting 66 system event log troubleshooting and diagnostics 176 system reliability guidelines 86 system status LED 18 system time setting 66 T the BIOS flashing 69 recovering 70 updating 69 updating or recovering 69 ThinkServer EasyStartup software 12 ThinkServer EasyStartup program features 71 starti...

Страница 217: ...rogram 82 Lenovo ThinkServer EasyManage program 82 passwords 67 Setup Utility program 57 ThinkServer EasyStartup program 70 V video subsystem features 9 viewing information Setup Utility program 57 virtual drive initializing 78 W Web site compatible options 94 working inside the server with the power on guidelines 87 Copyright Lenovo 2012 2015 205 ...

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