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• Make sure that the disc surface is clean and not scratched.

• Check all cable connections to and from the speakers.

• Use the DVD menu for the video to select a different audio track.

If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for
instructions). If you need technical assistance, see “Additional information resources” on page 31.

Playback is very slow or choppy

Symptom: Playback is very slow or choppy.

Actions:

• Disable any background programs, such as AntiVirus or Desktop Themes.

• Ensure that video resolution is set to less than 1152 x 864.

Invalid disc or no disc found message

Symptom: Invalid disc or no disc found message

Actions:

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

• Ensure that video resolution is set to less than 1152 x 864.

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the

DVD disc is in the drive labeled “DVD”.

Intermittent problems

Symptom: A problem occurs only occasionally and is difficult to repeat.

Actions:

• Verify that all cables and cords are securely connected to the computer and attached devices.

• Verify that when the computer is on, the fan is not blocked (there is air flow around the fan), and the fan is

working. If airflow is blocked or the fan is not working, the computer might overheat.

• If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly.

(See your SCSI documentation.)

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:

•

“All or some keys on the keyboard do not work” on page 42

•

“The mouse or pointing device does not work” on page 42

•

“The pointer on the screen does not move smoothly with the mouse” on page 42

Chapter 5

Troubleshooting and diagnostics

Содержание ThinkCentre 3512

Страница 1: ...ThinkCentre Hardware Maintenance Manual Machine Types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 ...

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Страница 3: ...ThinkCentre Hardware Maintenance Manual Machine Types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 ...

Страница 4: ...on on page 3 and Appendix A Notices on page 117 Second Edition September 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 5: ...tarting the Setup Utility program 55 Viewing and changing settings 55 Using passwords 55 Password considerations 56 Power On Password 56 Administrator Password 56 Hard Disk Password 56 Setting changing and deleting a password 56 Enabling or disabling a device 57 Selecting a startup device 57 Selecting a temporary startup device 57 Selecting or changing the startup device sequence 57 Changing the B...

Страница 6: ...nel 106 Replacing the WI FI card 110 Completing the parts replacement 111 Chapter 10 Additional Service Information 113 Security features 113 Hardware controlled Passwords 113 Operating system password 113 Vital product data 113 BIOS levels 113 Flash update procedures 113 Updating flashing the BIOS from a disc 114 Updating flashing the BIOS from your operating system 115 Recovering from a POST BIO...

Страница 7: ...identification see Chapter 8 Locations on page 65 For FRU replacement instructions see Chapter 9 Replacing FRUs on page 73 For FRU part numbers go to http www lenovo com serviceparts lookup Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent do...

Страница 8: ...2 ThinkCentre Hardware Maintenance Manual ...

Страница 9: ...hat other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal fr...

Страница 10: ...re must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the ...

Страница 11: ...ition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious u...

Страница 12: ...stem You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and dan...

Страница 13: ... 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery a...

Страница 14: ...e device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 8 ThinkCentre Hardware Maintenance Manual ...

Страница 15: ...Chapter 2 Safety information 9 ...

Страница 16: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa 10 ThinkCentre Hardware Maintenance Manual ...

Страница 17: ...s aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de ba...

Страница 18: ... e evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a ...

Страница 19: ...Chapter 2 Safety information 13 ...

Страница 20: ...1 2 14 ThinkCentre Hardware Maintenance Manual ...

Страница 21: ...1 2 Chapter 2 Safety information 15 ...

Страница 22: ...ésent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TEN...

Страница 23: ...à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec précaution ATTENTION L inte...

Страница 24: ...alten sind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an ...

Страница 25: ...hier angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Ne...

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Страница 27: ...1 2 Chapter 2 Safety information 21 ...

Страница 28: ...azioni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazio...

Страница 29: ...laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l in...

Страница 30: ...24 ThinkCentre Hardware Maintenance Manual ...

Страница 31: ...nstalación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de ...

Страница 32: ...spositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente N...

Страница 33: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los c...

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Страница 35: ... 7 95 kg 17 53 lbs 6 64 kg 14 64 lbs 8 40 kg 18 52 lbs Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 20 C to 60 C 4 F to 140 F Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 80 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Storage 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltag...

Страница 36: ...e and Recovery Enhanced Backup and Restore SimpleTap SimpleTap System Update Update and Drivers View Management Utility Screen Layout Note Depending on your computer model some of the programs might not be available Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start Control Panel Then depending on the program you want to access click the correspon...

Страница 37: ...novo programs by doing either of the following Click the Lenovo Start icon from the taskbar A list of programs is displayed Double click a Lenovo program to launch it If a desired program is not in the list click the plus icon Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the bottom right corner of th...

Страница 38: ... Product and parts details User guides and manuals Knowledge base and frequently asked questions 32 ThinkCentre Hardware Maintenance Manual ...

Страница 39: ...devices 5 Power on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symp...

Страница 40: ...f they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Diagnostic Diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for the operating system control files Comparin...

Страница 41: ...omputer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor power cord is correctly connected to the...

Страница 42: ...the desktop 1 Move the cursor to the top right or bottom right corner of the screen to display the charms 2 Click Settings 3 Click Control Panel From the Start screen 1 Move the cursor to the top right or bottom right corner of the screen to display the charms 2 Click Search 3 On the Apps screen scroll to the right side and click Control Panel in the Windows System section Troubleshooting procedur...

Страница 43: ...solve the problem seek technical assistance See Additional information resources on page 31 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after a new hardware option or new software installed do the following before referring to the troubleshooting ...

Страница 44: ...or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter Make sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is design...

Страница 45: ...uter on page 40 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the dr...

Страница 46: ...1 Invalid disc or no disc found message on page 41 Black screen instead of DVD video Symptom Black screen instead of DVD video Actions Restart the DVD player program Close any open files turn off the computer and then restart the computer Try a lower screen resolution or color depth If these actions do not correct the problem run the diagnostic programs see Diagnostics on page 52 for instructions ...

Страница 47: ...ve make sure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the diagnostic programs see Diagnostics on page 52 for instructions If you need technical assistance see Additional information resources on page 31 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions Verify that all cables and cords are securel...

Страница 48: ... Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Additional information resources on page 31 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions Verify that the mouse or poi...

Страница 49: ...an ten meters away from the transceiver The transceiver is fully installed Action If the transceiver communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type Sel...

Страница 50: ...th your monitor to verify the supported refresh rates The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the probl...

Страница 51: ...ction fails or errors occur on page 46 If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 46 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Make sure that The cable is installed properly The network cable must be securely connected to both the Ethernet connector ...

Страница 52: ...ason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program If it is check with your LAN administrato...

Страница 53: ...in computer models For Bluetooth problems select your symptom from the following list Sound does not come from the Bluetooth headphone on page 47 PIM items sent from the Windows 7 operating system cannot be received correctly on page 47 Sound does not come from the Bluetooth headphone Symptom Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the ...

Страница 54: ... do not correct the problem run the diagnostic programs see Diagnostics on page 52 for instructions If you need technical assistance see Additional information resources on page 31 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions Verify that all option hardware and cable connections are secure If the option comes with its own tes...

Страница 55: ...s 3 Click Disk Cleanup 4 A list of unnecessary file categories is displayed Select each file category you want to delete and then click OK Procedure 2 1 Open Control Panel 2 Click Programs 3 Click Turn Windows features on or off 4 A list of optional Windows components is displayed Follow the instructions on the screen Procedure 3 1 On the Windows 7 operating system click Start Computer On the Wind...

Страница 56: ... certain computer models Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the ...

Страница 57: ...Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software ...

Страница 58: ... for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the diagnostic programs to test the USB connector see Diagnostics on page 52 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Additional information resources on page 31 ...

Страница 59: ...on diagnostics for your computer To run the Lenovo Solution Center program see Lenovo programs on page 29 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative Chapter 5 ...

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Страница 61: ...ty program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup U...

Страница 62: ...ation settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Ad...

Страница 63: ...ne of the following Select USB Setup to enable or disable a USB device Select ATA Drive Setup to enable or disable a SATA device 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program See Exiting the Setup Utility program on page 58 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expect...

Страница 64: ...tem select Enabled To install an operating system other than Windows 8 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 58 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Ut...

Страница 65: ...rror FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard dis...

Страница 66: ...or message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system Error code POST Error Message Description Action 0135 Fan failure The system might be overheating Press F1 to enter Setup F2 to resume Note If the probl...

Страница 67: ... Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard disk drive boot error on page 59 1 Power Supply 2 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Blank scr...

Страница 68: ...sk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port ...

Страница 69: ...k drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board Chapter 7 Symptom to FRU Index 63 ...

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Страница 71: ...onnectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 65 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations Copyright Lenovo 2012 65 ...

Страница 72: ...ns on page 66 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations 1 Optical drive 8 DisplayPort connector optional 2 USB connectors USB ports 3 to 6 9 Card reader 3 Power cord connector 10 USB connector USB port 2 4 Etherne...

Страница 73: ...6 PS 2 mouse connector optional 13 USB connector USB port 1 7 Serial port Chapter 8 Locations 67 ...

Страница 74: ...s Figure 3 Locating major FRUs and CRUs on page 69 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 81 68 ThinkCentre Hardware Maintenance Manual ...

Страница 75: ...Figure 3 Locating major FRUs and CRUs Chapter 8 Locations 69 ...

Страница 76: ...e access panel is removed the specific CRU is visible Number FRU description Self service CRU Optional service CRU 1 System stand hinge cover No No 2 System stand No No 3 Computer cover No No 4 System board shield window No No 5 System board shield No No 6 Handle bar No No 7 Heat sink assembly No No 8 Microprocessor No No 9 Memory module No No 10 Battery No No 11 Microprocessor fan No No 12 System...

Страница 77: ...Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Chapter 8 Locations 71 ...

Страница 78: ...ctor 9 SATA connector 2 Memory slots 2 10 Microprocessor fan connector 3 Battery 11 SATA connector 4 Card reader connector 12 Optical drive power connector Hard disk drive power connector 5 Internal speaker cable connector 13 Converter board connector 6 Control button connector 14 Power supply connector 7 LCD panel connector 15 Microprocessor 8 WI FI connector 72 ThinkCentre Hardware Maintenance M...

Страница 79: ...inge cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the system stand hinge cover To remove and reinstall the system stand hinge cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables ...

Страница 80: ...em stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer Figure 6 Reinstalling the system stand hinge cover 7 Reinstall the screw to secure the system stand hinge cover to the computer 74 ThinkCentre Hardware Maintenance Manual ...

Страница 81: ...tup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system stand To remove and reinstall the system stand do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the system stand hinge cover See Removing ...

Страница 82: ...install the system stand align the two screw holes with the corresponding holes in the chassis and then install the two screws to secure the system stand to the computer Figure 9 Reinstalling the system stand 5 Reinstall the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 73 76 ThinkCentre Hardware Maintenance Manual ...

Страница 83: ...nd do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 65 and Locating connectors on the rear of your com...

Страница 84: ...t three to five minutes to let the computer cool before removing the frame stand To remove and reinstall the frame stand do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating conne...

Страница 85: ...Figure 12 Removing the frame stand Chapter 9 Replacing FRUs 79 ...

Страница 86: ...n the computer so that the screw hole aligns with the corresponding hole in the computer Figure 13 Reinstalling the frame stand to the computer 7 Reinstall the four screws to secure the frame stand to the computer 80 ThinkCentre Hardware Maintenance Manual ...

Страница 87: ...ect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove any locking device that secures the computer cover such as an integrated cable lock 4 Remove the system stand See Removing and reinstalling the sys...

Страница 88: ...ower cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 81 3 Locate the hard disk drive in the computer See Locating major FRUs and CRUs on page 68 4 Remove the screw that secures the hard disk drive Figure 15 Removing the screw that secures the hard disk drive 5 Disconnect the hard disk dri...

Страница 89: ...cket position the hard disk drive so that the four screw holes align with those in the bracket 8 Install the four screws that secure the hard disk drive to the hard disk drive bracket 9 Connect the hard disk drive cable 10 Slide the new hard disk drive with the bracket into the hard disk drive bay Align the screw hole in the hard disk drive with that in the chassis 11 Install the screw to secure t...

Страница 90: ...l outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Locate the optical drive See Locating major FRUs and CRUs on p...

Страница 91: ... the VESA mount bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove the VESA mount bracket Chapter 9 Replacing...

Страница 92: ...ount bracket and lift the VESA mount bracket out of the computer Figure 21 Removing the VESA mount bracket 6 To reinstall the VESA mount bracket position the VESA mount bracket into the computer so that the screw holes align with those in the computer Reinstall the four screws to secure the VESA mount bracket 7 Go to Completing the parts replacement on page 111 Replacing the rear I O assembly Atte...

Страница 93: ...sk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Locate the rear I O assembly See Locating major FRUs and CRUs on page 68 5 Remove the two screws 1 that secure the rear I O assembly Figure 22 Removing the two screws that secure...

Страница 94: ...ing the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system board shield To remove and reinstall the system board shield do the following 1 Remove all media from the drives and turn off al...

Страница 95: ...power supply do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface ...

Страница 96: ...pply cables to the power supply connectors on the system board See System board parts and connectors on page 72 14 Reinstall the system board shield See Removing and reinstalling the system board shield on page 88 15 Reinstall the VESA mount bracket See Removing the VESA mount bracket on page 85 16 Reinstall the computer cover See Removing the computer cover on page 81 17 Go to Completing the part...

Страница 97: ...e two screws 1 that secure the microprocessor fan to the main bracket Then lift the microprocessor fan off the main bracket Figure 26 Removing the microprocessor fan 8 To reinstall the microprocessor fan position the new microprocessor fan on the main bracket and align the screw holes in the new microprocessor fan with those in the main bracket Reinstall the two screws that secure the microprocess...

Страница 98: ... Locate the heat sink assembly on the system board See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and reinstalling the system board shield on page 88 6 Follow the sequence 1 2 3 4 on the heat sink assembly to loose the four screws that secure the heat sink assembly to the system board Note Carefully loose the four screws from the system board to avoid any...

Страница 99: ... Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth ...

Страница 100: ...gle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when installing a new microprocessor on the system board Figure 29 Noting the orientation of the microprocessor in the socket c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while i...

Страница 101: ... of the microprocessor socket Figure 31 Installing the microprocessor 11 Lower the new microprocessor straight down into the microprocessor socket on the system board 12 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink assembly See Replacing the heat sink assembly on page 91 14 Reinstall the ...

Страница 102: ...oft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Locate the card reader in the computer See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and reinstallin...

Страница 103: ...power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Locate the system board shield windo...

Страница 104: ...thium battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth ...

Страница 105: ... in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the converter board To replace the converter board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords fr...

Страница 106: ...our computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two memory slots for installing or replacing DDR3 SODIMMs small outline dual inline memory modules When installing or replacing a memory module use 1 GB 2 GB or 4 GB DDR3 SODIMMs in any combination u...

Страница 107: ... remove the old memory module that is currently installed Figure 36 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module 8 Insert the notched end 1 of the new memory module into the slot Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory...

Страница 108: ...cate the internal speakers in the computer See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and reinstalling the system board shield on page 88 6 Note the location of the internal speaker cable connection and the routing of the internal speaker cables Disconnect the internal speaker cables from the system board 7 Remove the two screws that secure each inter...

Страница 109: ... Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Locate the integrated camera in the computer See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and reinstalling the system board shield on page 88 6 Note the rout...

Страница 110: ...clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Remove the system board shield See Removing and reinstalling the system board shield on page 88 5 Locate the system board in the computer See Locati...

Страница 111: ...nd reinstalling the system board shield on page 88 21 Reconnect all cables that were disconnected from the system board See System board parts and connectors on page 72 22 Go to Completing the parts replacement on page 111 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the f...

Страница 112: ...o not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the LCD panel To replace the LCD panel do the following 1 Remove all media f...

Страница 113: ... See Replacing the converter board on page 99 8 Remove the rear I O assembly See Replacing the rear I O assembly on page 86 9 Remove the system board shield See Removing and reinstalling the system board shield on page 88 10 Disconnect the LCD panel cable from the system board See System board parts and connectors on page 72 Figure 43 Disconnect the LCD panel cable from the system board Chapter 9 ...

Страница 114: ...he front bezel 15 Remove the four screws that secure the chassis to the LCD panel and then lift the chassis out of the computer to get assess to the LCD panel Figure 45 Removing the four screws that secure the LCD panel 16 Place the computer chassis over the new LCD panel so that the four screw holes align with those in the chassis Reinstall the four screws to secure the LCD panel to the chassis 1...

Страница 115: ...See Replacing the integrated camera on page 103 21 Reinstall the rear I O assembly See Replacing the rear I O assembly on page 86 22 Reinstall the system board shield See Removing and reinstalling the system board shield on page 88 23 Reinstall the foot stands See Removing and reinstalling the frame stand on page 78 24 Connect all the cables that were disconnected See System board parts and connec...

Страница 116: ...ter 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 81 4 Remove the system board shield See Removing and reinstalling the system board shield on page 88 5 Locate the WI FI card on the sy...

Страница 117: ... 14 Go to Completing the parts replacement on page 111 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside you...

Страница 118: ...e computer cover if you have an integrated cable lock 6 Reconnect the external cables and power cord to the computer 7 Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Customer Replac...

Страница 119: ...e system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 113 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level...

Страница 120: ...u do want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 11 From the Setup Utility program main men...

Страница 121: ...ices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 81 3 Locate the Clear CMOS Recovery jumper on the system board See System board parts and connectors on page 72 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance p...

Страница 122: ...e computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal fro...

Страница 123: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 124: ...ng uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies Intel is a trademark of ...

Страница 125: ... 65 FRU locations 68 FRU part numbers 65 71 H hard disk drive replacing 81 heat sink assembly replacing 91 I Identifying FRUs 68 installing operating system 58 installing replacing memory module 100 integrated camera replacing 103 internal speakers replacing 102 L LCD panel replacing 106 Lenovo Solution Center 52 locating components 68 looking up part numbers 65 71 M memory module 100 installing r...

Страница 126: ... changing 55 viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 58 starting the Setup Utility program 55 startup device 57 sequence changing 57 temporary selecting 57 support web site support 31 support web site 31 system board shield window Opening 97 system board shield removing 88 system board replacing 104 system stand l removing 75 system stand hinge cover rei...

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