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Chapter 6. Help and support

Frequently asked questions

How do I access Control Panel?

• Open

the

Start

and

click

Windows System

ᇆ

Control Panel

• Use

Windows

search.

How do I turn off my computer?

Open the Start menu and click

Power

. Then click

Shut down

How do I partition my storage
drive?

https://support.lenovo.com/solutions/ht503851

What do I do if my computer stops
responding.

Press and hold the power button until the computer turns off. Then restart the
computer.

What do I do if I spill liquid on the
computer?

1. Carefully unplug the ac power adapter and turn off the computer

immediately. The more quickly you stop the current from passing through
the computer the more likely you will reduce damage from short circuits.

Attention:

Although you might lose some data or work by turning off the

computer immediately, leaving the computer on might make your computer
unusable.

2. Do not try to drain out the liquid by turning over the computer. If your

computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your

computer.

Where can I get the latest device
drivers and UEFI/BIOS?

• From Lenovo Vantage. See “Use Lenovo Vantage” on page 14.

• Download

from

Lenovo

Support

Web

site

https://support.lenovo.com

Содержание IdeaPad S940-14IWL

Страница 1: ...Lenovo IdeaPad S940 14IWL User Guide ...

Страница 2: ...tant safety information on page 33 Safety and Warranty Guide Setup Guide First Edition March 2019 Copyright Lenovo 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...strator password 21 Change or remove administrator password 21 Set user password 22 Enable power on password 22 Set hard disk drive solid state drive password 22 Change or remove hard disk drive solid state drive password 23 Use firewalls and antivirus programs 23 Chapter 5 Configure advanced settings 25 Novo button menu 25 UEFI BIOS 25 What is UEFI BIOS setup utility 25 Open the UEFI BIOS setup u...

Страница 4: ...ii Lenovo IdeaPad S940 14IWL User Guide ...

Страница 5: ... not be applicable to your computer Documentation content is subject to change without notice Lenovo makes constant improvements on the documentation of your computer including this User Guide To get the latest documentation go to https support lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this documentati...

Страница 6: ...iv Lenovo IdeaPad S940 14IWL User Guide ...

Страница 7: ...n page 10 3 Camera Take pictures or record videos by selecting Camera from the Start menu Note You can install and use other apps that support photographing video chat and videoconferencing 4 Camera light Indicate whether the camera is in use 5 ToF sensor Detect user behavior and adjust settings automatically 6 Screen Display text graphics and videos Copyright Lenovo 2019 1 ...

Страница 8: ...mputer open the Start menu select Power and then select Shut down The light on the power button shows the system status of your computer On The computer is on Off The computer is off or in hibernation mode Blinking rapidly The computer is entering sleep or hibernation mode Blinking slowly The computer is in sleep mode 3 Speakers Produce sound 4 Touchpad Perform finger touch and all the functions o...

Страница 9: ...nal devices 2 Charging light Indicate whether the computer is connected to ac power Solid white onnected to ac power battery capacity 91 100 Solid amber connected to ac power battery capacity 1 90 Off not connected to ac power 3 Combo audio jack Connect headphones or headsets with a 3 5 mm 0 14 inch 4 pole plug Note This jack does not support standalone external microphones If you use headsets cho...

Страница 10: ...ge USB C compatible devices with the output voltage and current of 5 V and 3 A Transfer data at Thunderbolt 3 speed up to 40 Gbps Connect to an external display USB C to VGA 1900 1200 pixels 60 Hz USB C to DP 3840 2160 pixels 60 Hz Connect to USB C accessories to expand computer functionality To purchase USB C accessories go to https www lenovo com accessories 4 Lenovo IdeaPad S940 14IWL User Guid...

Страница 11: ...tton Open Novo button menu 1 Turn off the computer 2 Keep the screen open and press the Novo button Note You may use the tip of a paper clip to press this button 2 Speakers Produce sound Chapter 1 Meet your computer 5 ...

Страница 12: ...o audio connector Security Infrared camera Windows Hello compatible UEFI BIOS password Solid state drive password Wireless Bluetooth Wireless LAN Others Camera Microphones ToF Time of Flight sensor Note The battery capacity is the typical or average capacity as measured in a specific test environment Capacities measured in other environments may differ but are no lower than the rated capacity see ...

Страница 13: ...USB device Data rate Gbit s 3 1 Gen 1 5 3 1 Gen 2 10 3 2 20 Chapter 1 Meet your computer 7 ...

Страница 14: ...8 Lenovo IdeaPad S940 14IWL User Guide ...

Страница 15: ...com and other Microsoft services Settings can be synced If you use your Microsoft account to sign in to multiple Windows enabled devices certain Windows settings can be synced among the devices Switch between a local and a Microsoft account If you are using a local account to sign in to Windows 10 you can switch to use a Microsoft account instead Step 1 Open the Start menu and select Settings ᇆ Ac...

Страница 16: ... a Windows Hello compatible infrared camera you can set up face recognition to sign in with your face Step 1 Open the Start menu and select Settings ᇆ Accounts ᇆ Sign in options Note If you are using a local account the account must be password protected Otherwise you cannot set face recognition Step 2 Under Face Recognition select Set up ᇆ Get started Step 3 Follow on screen instructions to finis...

Страница 17: ...fication area Display notifications and status of some features 8 Battery status icon Display power status and change battery or power settings 9 Network icon Connect to an available wireless network and display the network status When connected to a wired network the icon changes to 10 Action center Display the latest notifications from apps and provide quick access to some features Open the Star...

Страница 18: ...rk name and click Forget Turn on or off airplane mode Airplane mode is a convenient setting to turn on or off all wireless communication of your computer You may need to turn it on when boarding an airplane Step 1 Click the notification icon in the Windows notification area Step 2 Click the airplane mode icon to turn it on or off Note Click Expand if you cannot find the airplane mode icon Connect ...

Страница 19: ...ly on an external display Note Depending on the situation you might see Projector only or Second screen only If you show programs using DirectDraw or Direct3D in full screen mode only the main display shows the video output Change display settings 1 Right click a blank area on the desktop and select Display settings 2 Select the display that you want to configure 3 Change display settings of your ...

Страница 20: ... details on how to tell whether your pre installed Windows product is genuine refer to the information provided by Microsoft at https www microsoft com en us howtotell default aspx There are no external visual indicators of the Product ID or Windows version for which the computer is licensed Instead the Product ID is recorded in the computer firmware Whenever a Windows 10 product is installed the ...

Страница 21: ...k up computer warranty status online Access User Guide Read tips and tricks articles customized for your computer Lenovo Wi Fi Security Protect your computer from malicious Wi Fi networks Keyboard hotkeys Some keys on the keyboard are printed with icons These keys are called hotkeys and can be pressed alone or in combination with the Fn key to access certain Windows functions or settings quickly T...

Страница 22: ... setting that changes how hotkeys or function keys are used Hotkey mode setting How to use hotkeys How to use function keys Disabled Hold down the Fn key and press one of the hotkeys Press the function keys directly Enabled Press the hotkeys directly Hold down the Fn key and press one of the function keys Note Hotkeys that do not share keys with function keys are not affected by the hotkey mode se...

Страница 23: ...e your head sideways while pressing and holding a window title Move application windows between screens Glance by Mirametrix Move your head sideways Move pointer between screens Glance by Mirametrix Notes Your computer may be pre installed with either Lenovo Vantage or PC Manager but not both The listed features may not be enabled by default You may need to enable these features in the correspondi...

Страница 24: ...s To save battery power you can turn on Snooze when unplugged or Snooze when no external monitors on the software settings page Calibrate your head position You can use the calibration window of Glance by Mirametrix to adjust your head position so that the ToF sensor can better detect your head movement Step 1 Open the console by clicking the Glance by Mirametrix icon in the Windows notification a...

Страница 25: ...ction to achieve the best balance between performance and power efficiency Check the battery status The battery status icon or is in the Windows notification area You can check the battery status view the current power plan and access battery settings quickly Click the battery status icon to display the percentage of battery power remaining and change the power mode A warning message is displayed ...

Страница 26: ...ers the following power plan takes effect when your computers have been idle for a specified duration Table 2 Default power plan when plugged into ac power Turn off the display After 10 minutes Put the computer to sleep After 30 minutes To reset the power plan to achieve the best balance between performance and power saving 1 Right click the battery status icon and select Power Options 2 Choose or...

Страница 27: ...e only a few settings Set administrator password You set the administrator password to prevent unauthorized access to the UEFI BIOS setup utility Attention If you forget the administrator password a Lenovo authorized service personnel cannot reset your password You must take your computer to a Lenovo authorized service personnel or a marketing representative to have the system board replaced Proof...

Страница 28: ...Exit ᇆ Exit Saving Changes Enable power on password If the administrator password has been set you can enable power on password to enforce greater security Step 1 Open the UEFI BIOS setup utility Step 2 Select Security ᇆ Power on Password and press Enter Note The administrator password must be set in advance Step 3 Change the setting to Enabled Step 4 Select Exit ᇆ Exit Saving Changes If power on ...

Страница 29: ...ster Password and press Enter Note If you remove the master hard disk password the user hard disk password is also removed To change user password select Change User Password and press Enter Note The user hard disk password cannot be removed separately Step 4 Select Exit ᇆ Exit Saving Changes Use firewalls and antivirus programs Your computer might be preinstalled with a firewall program The firew...

Страница 30: ...24 Lenovo IdeaPad S940 14IWL User Guide ...

Страница 31: ... the Start menu and select Settings ᇆ Update Security ᇆ Recovery ᇆ Restart now open the Start menu and select Power Hold down the Shift key and select Restart UEFI BIOS This section introduces what is UEFI BIOS and the operations you can perform in the UEFI BIOS setup utility What is UEFI BIOS setup utility UEFI BIOS is the first program that the computer runs when the computer is turned on UEFI B...

Страница 32: ...r When the logo screen is displayed press F12 Note For computers with hotkey mode enabled press Fn F12 2 Select the device that you want the computer to start from and press Enter Set the system date and time 1 Open the UEFI BIOS setup utility 2 Select Date Time and set the system date and time as desired 3 Press F10 to save changes and exit Change hotkey mode Step 1 Open the UEFI BIOS setup utili...

Страница 33: ...r computer might be deleted during the recovery process To avoid data loss make a backup copy of all the data that you want to keep Reset your computer In the resetting process you can choose to keep your files or remove them when you reinstall the operating system Note The items in the graphical user interface GUI might change without notice 1 Open the Start menu and then click Settings ᇆ Update ...

Страница 34: ... drive with the Type C plug To use a USB drive with the Type A plug you may need to purchase and use a USB C to USB Type A adapter Create a recovery USB drive Attention The creation process deletes anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep 1 Ensure that your computer is connected to ac power 2 Prepare a USB drive with at least 16 G...

Страница 35: ...e computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 2 Do not try to drain out the liquid by turning over the computer If your computer has keyboard ...

Страница 36: ... Guide Setup Guide This User Guide Regulatory Notice 1 Go to https support lenovo com 2 Detect your computer or select computer model manually 3 Select Documentation and filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and...

Страница 37: ...ormation Product name Machine type and serial number The following illustration shows where to find the machine type and serial number of your computer Lenovo Customer Support Center During the warranty period you can call Lenovo Customer Support Center for help Telephone numbers For a list of the Lenovo Support phone numbers for your country or region Go to https pcsupport lenovo com supportphone...

Страница 38: ...ware available Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of programs For the terms and...

Страница 39: ...n includes references to power adapters and batteries In addition some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to...

Страница 40: ... avoid spills and the danger of electrical shock keep liquids away from your computer Protect the cables from being damaged Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in an...

Страница 41: ...Web site https pcsupport lenovo com supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that yo...

Страница 42: ...s from a product equipped with a power cord always ensure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety Keep fingers and other parts of your...

Страница 43: ...nals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on ei...

Страница 44: ... Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing...

Страница 45: ...at room temperature charged to approximately 30 to 50 of capacity We recommend that the batteries be charged about once per year to prevent overdischarge Do not put the battery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations Notice for removable rechargeable battery DANGER Only recharge the battery strictly according to instructio...

Страница 46: ... chocking or severe internal burns in just two hours and might even result in death Keep batteries away from children If the lithium coin cell battery is swallowed or placed inside any part of the body seek medical care immediately Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Leave in an extremely low air pressure environment Leave in an extremely high tem...

Страница 47: ... computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connecte...

Страница 48: ...l internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cor...

Страница 49: ...ral laws Using headphones or earphones Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume ca...

Страница 50: ...structions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent oth...

Страница 51: ...tic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Avoid placing any objects including paper between the display and the keyboard or the palm rest Computer display might be designed to be opened and used at a certain angle Do no...

Страница 52: ...er directly onto the keyboard To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or use cool air from a hair dryer Cleaning the computer screen Scratches oil dust chemicals and ultraviolet light can affect the performance of your computer screen Use a dry soft lint free cloth to wipe the screen gently If you see a scratchlike mark on your screen it might be...

Страница 53: ...k Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords NH ERDUG VKRUWFXWV NH FRPELQDWLRQV VKRUWFXW NH V Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical an...

Страница 54: ...ls To use Speech Recognition 1 Go to Control Panel and view by Category 2 Click Ease of Access ᇆ Speech Recognition 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Using PDFs with screen readers ht...

Страница 55: ...rough a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind ...

Страница 56: ...ht not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example helps you maintain desirable levels of comfort and performance If your work area is not in an office setting ensure to take special note ...

Страница 57: ...n social_responsibility EU_DoC_notebooks For tablet computers https www lenovo com us en social_responsibility EU_DoC_notebooks For wireless peripheral devices https www lenovo com us en social_responsibility EU_DoC_wireless_ options Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the ...

Страница 58: ... es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Singapore Korea ꓩ ꟹ 놹볁 뿱겕 ꩡ끞늱볁ꯍ 2400ฏ2483 5 5725ฏ5825 ꓩ 뇑븽뼩鲮 뼩鲮 ꓩ ꟹ閵 놹볁뿱겕 閵鱚ꫦ넩 넽냱ꕵꈑ 넭ꐺ껽놹隱隵ꇝ鷑 ꟹ걙鱉 뼕 ꯍ 꽻넁 SAR 뇊ꚩ ꚭ 녚렍鱉 놹볁 鬭띑꾅 鲵뼑 閵넩麑ꄱ넭냹 띞눦뼞鱽鲙 ꚭ 녚렍鱉 ꓩ ꭖꯍ겕韥 넺鱽鲙 ꚭ 녚렍鱉霢뇑 閵넩麑ꄱ넭냱ꈑ 靁녚鷍鱉 놹볁 鬭띑꾅 鲵뼑 뇑뼑냹 뚽隱뼍덵 껿鵹...

Страница 59: ...each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the ...

Страница 60: ...t board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact y...

Страница 61: ... also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize...

Страница 62: ...triction of Hazardous Substances RoHS Directive of countries and regions The latest environmental information about Lenovo products is available at https www lenovo com ecodeclaration European Union RoHS This Lenovo product with included parts cables cords and so on meets the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electr...

Страница 63: ...se of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules Mainland China RoHS The information in the following table is applicable to products manufactured on or after January 1 2015 for sale in the People s Republic of China Appendix C Compliance information 57 ...

Страница 64: ...58 Lenovo IdeaPad S940 14IWL User Guide ...

Страница 65: ...0 14IWL machine type 81R0 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency Appendix C Compliance information 59 ...

Страница 66: ...mful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 7001 Development Drive Morrisville NC 27560 Email FCC lenovo com Industry Canada compliance statement CAN ICES 3 B NMB 3 B European Union conformity EU Contact Lenovo Slovakia Landererova 12 811 09 Bratislava Slovaki...

Страница 67: ...VG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shippe...

Страница 68: ...am requirement for computers at the time of manufacture For more information about Lenovo ENERGY STAR certified products go to https www lenovo com us en social_responsibility energy By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financia...

Страница 69: ... right to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the confi...

Страница 70: ...nt at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https support lenovo com Trademarks LENOVO and the LENOVO logo are trademarks of Lenovo Thunderbolt is a trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft Windows Direct3D OneDrive Outlook Xbox Skype and Cortana are trademarks of t...

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