Services available during the warranty period
• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification
of
software
problem
sources
• Configuration
of
UEFI/BIOS
as
part
of
an
installation
or
upgrade
• Changes,
modifications,
or
upgrades
to
device
drivers
• Installation
and
maintenance
of
network
operating
systems
(NOS)
• Installation
and
maintenance
of
programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
see “Warranty information” in the
Safety and Warranty Guide
that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at
https://
www.lenovo.com/services
.
Service availability and service name might vary by country or region.
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