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Table of Contents -  

1

Quick Start & Troubleshooting 

Guide

T

ABLE

 

OF

 C

ONTENTS

Product Registration

 2

Important Information

 3

Computer Basics

 4

Safety and Comfort ......................................................  4

Safety Precautions ................................................  4
Health Precautions................................................  5

Getting to Know your Computer..................................  6

Control Devices (Keyboard/Touchpad).................  6
Touchscreen (optional)..........................................  7
Volume Controls....................................................  8
Remote Control (optional).....................................  9
Your Computer’s Drives........................................  9
Power Supply ......................................................  11
Ports and Connectors..........................................  12
Turning your Computer ON or OFF.....................  13
Upgrading your Computer..................................  15

Internet and Software

 16

Using Windows and your Software............................  16

Welcome Center..................................................  16
Internet Security Offer........................................  16
Gateway Recovery Management........................  17
Your Computer's Documentation.......................  18
Playing Multimedia Files .....................................  19
Social Networks (optional) ..................................  21

First steps on the Net.................................................. 21

Protecting your computer................................... 21
Choose an ‘Internet Service Provider’................. 21
Network connections .......................................... 22
Surf the Net! ........................................................ 24

Helpdesk

 26

Safe Computing........................................................... 26

Maintenance........................................................ 26
Updates................................................................ 29
Security................................................................ 29
Windows Remote Assistance............................... 34

Diagnose & Repair....................................................... 35

Top Troubleshooting Cases................................. 35
Miscellaneous Troubleshooting........................... 39

Recovering your system............................................. 46

To recover your system ...................................... 46
Recovering pre-installed software and drivers .. 46
Returning to a previous system condition.......... 47
Returning your system to its factory condition.. 48

Regulatory Information

 49

Environment

 54

Software License

 55

Index

 56

Copyright ©2010. All Rights Reserved.    

GWNB

Содержание NV5814U

Страница 1: ...curity Offer 16 Gateway Recovery Management 17 Your Computer s Documentation 18 Playing Multimedia Files 19 Social Networks optional 21 First steps on the Net 21 Protecting your computer 21 Choose an...

Страница 2: ...ease fill in the information and click Next The second window you ll see contains optional fields that will help us to provide you with a more personable customer service experience Another Option Ano...

Страница 3: ...s and personal data for later retrieval see page 46 for details Gateway InfoCentre To discover more about your computer please make sure you check Gateway InfoCentre the electronic user s guide instal...

Страница 4: ...power cable from the computer Three pin power cords are connected to a grounded power outlet The power outlet is easily accessible and as close to the computer as possible do not overload it with too...

Страница 5: ...To protect your hearing when using speakers or headphones increase volume gradually until you can hear clearly and comfortably do not increase the volume level after your ears have adjusted Do not lis...

Страница 6: ...not provide a numeric keypad If this is the case you may use the integrated keypad by activating Num Lock and using the keys with extra number characters the keys in the centre right of the keyboard P...

Страница 7: ...hing the screen instead of cluttering your desk with a keyboard or mouse Depending on the type and format of touchscreen you may either use a finger or stylus or both to select items on the screen Tap...

Страница 8: ...ontrol Panel under Tablet PC settings and Pen and Touch Note Certain touchscreens have a thin layer of air between layers of glass and resistive touch film Occasionally a series of concentric shapes c...

Страница 9: ...OK 6 Start Windows key 7 Volume controls Volume up down 8 Mute 9 Open Record TV 10 Open Guide 11 Program Channel up down 12 DVD Menu 13 Open Live TV 14 Number keys Clear and Enter 15 Teletext selecti...

Страница 10: ...ble data Disc recording software must be used to write information to recordable discs Note Before copying a CD make sure that its content is not protected by Trademarks and Copyrights and that you ar...

Страница 11: ...t is supplied with your computer Although other adapters may look similar using them can damage your computer The AC adapter and the underside of the computer can become hot after prolonged use This i...

Страница 12: ...ed to these ports To view documentation specific to the model you have purchased please check InfoCentre Precautions Before you attach any device check the installation instructions that were supplied...

Страница 13: ...ors Memory Card Reader Memory cards are used to store and transfer data by a wide selection of digital cameras PDAs MP3 players and mobile phones see page 9 TV Tuner Allows you to connect an aerial an...

Страница 14: ...uter in a low power state so that you may quickly resume working see the Power Options section on page 15 for details Note You may also put your computer into sleep mode without going to the Windows S...

Страница 15: ...ence as easy and pleasant as possible Because your computing needs may evolve Gateway is here to help you choose the right accessories and make the most of your computer Memory Memory RAM is a key com...

Страница 16: ...ctions on the screen Welcome Center The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of Windows You can access t...

Страница 17: ...n screen instructions Please read them carefully 1 Click on Start All Programs Gateway then click on Gateway Recovery Management Gateway Recovery Management opens 2 To create recovery discs for the ha...

Страница 18: ...the process is complete Your Computer s Documentation User s Guide Gateway InfoCentre This guide is not the only reference for information about your computer InfoCentre your electronic user s guide c...

Страница 19: ...Other options allow you to create CDs or DVDs One or more media programs are installed on your computer Windows Media Player and optionally Windows Media Center are provided by Microsoft Other media...

Страница 20: ...s may work with the media programs installed on your computer or may require specific programs Files that include DRM functions may only play in specific programs e g iTunes Windows Media Player or on...

Страница 21: ...nternet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will prov...

Страница 22: ...which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection Note More detailed informatio...

Страница 23: ...k These two features can be used together to share a wired Internet connection with the members of an ad hoc wireless network This is the method of connection if you do not possess an Access Point rou...

Страница 24: ...n a single browser window by switching from one site to another through tabs at the top of the browser frame 7 Quick tabs Select and navigate through open tabs by displaying thumbnails of them all in...

Страница 25: ...when you want it right on your computer s desktop Simply click on the Google Desktop search icon to start the program Note To learn more about Google products and features visit www google com Gatewa...

Страница 26: ...ons area If you tick Scan for and attempt recovery of bad sectors your computer will carry out the physical error checking when you next restart your computer Click on Start to proceed Disk Cleanup Th...

Страница 27: ...atically appear Free some Space on your Hard Disk Drive 1 Empty the Recycle Bin When you delete a file from your computer Windows places it in the Recycle Bin All the deleted files remain there until...

Страница 28: ...Panel Starting Windows System Restore from the Windows desktop Click on Start All Programs Accessories System Tools System Restore If you cannot access the Windows desktop 1 Press the Alt F10 key upon...

Страница 29: ...y keeping your security applications and operating system up to date is crucial Norton Internet Security combined with other security applications can protect your computer from Internet attacks and e...

Страница 30: ...e network It acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious...

Страница 31: ...y to select especially strong unique passwords for protecting activities like online banking Keep your passwords in a safe place and try not to use the same password for every service you use online C...

Страница 32: ...d online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that some...

Страница 33: ...rom programs from the internet trying to access your computer this sometimes is necessary to allow access for program updates downloads etc Windows Updates If you have an active Internet connection Wi...

Страница 34: ...Internet browser s security settings to determine how much or how little information you are willing to accept from a Web site To access Internet Explorer security settings 1 In Internet Explorer clic...

Страница 35: ...remember to read our recommendations in the Safe Computing section page 26 to get the most of your computer and prevent problems in the future Nothing displays on the screen page 35 The screen freezes...

Страница 36: ...ck that the battery is correctly inserted 2 Check that the battery is sufficiently charged 3 Connect the AC adapter and attempt to start your computer Disconnect or remove additional devices A faulty...

Страница 37: ...fferent boot device Press F12 when starting your computer to enter the boot menu this feature may not be available on all computers If your first boot device is HDD change it into CD or DVD using the...

Страница 38: ...used by malicious software propagated when you are connected To check if your computer has been infected run a check with your antivirus and anti spyware programs To be fully efficient these protectio...

Страница 39: ...ist and click on End Task Does this happen with only one application If you notice that a specific program does not work correctly try uninstalling and reinstalling it Click on Start Control Panel Pro...

Страница 40: ...of interference noise or distortion depends on your screen s proximity to sources such as TV sets mobile phones other monitors refrigerators large stereo speakers power adapters halogen lighting with...

Страница 41: ...ounded power socket a standard earthed 3 pin socket Connect your modem directly to the phone socket Avoid using telephone extension cables this degrades the signal quality In thunderstorm conditions m...

Страница 42: ...art Control Panel Change the View by option to Large icons then select Phone and Modem Make any changes to match your phone configuration and click on OK to finish 4 The modem is used by another progr...

Страница 43: ...elected the correct ISP for the account you are attempting to use 4 Your Internet account settings may have been changed a Disconnect from the Internet Close Windows Mail and any other applications b...

Страница 44: ...from product to product a Before installing any new program be sure all other applications are closed b Insert the CD or DVD Most CDs or DVDs start automatically and display an installation screen If...

Страница 45: ...Processor CPU please refer to InfoCentre 3 External hardware device Installing a new hardware device such as a printer scanner joystick etc is not a complicated task Each type of device has its own in...

Страница 46: ...previous state when everything was working correctly For instructions see Returning to a previous system condition on page 47 4 Reset your system to its factory condition If nothing else has solved t...

Страница 47: ...et your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Help For more information about using Microsof...

Страница 48: ...be recovered to Caution Continuing the process will erase all files on your hard drive 4 Click on OK The recovery process begins by restarting your computer then continues by copying files to your har...

Страница 49: ...em are intended to be used indoors In some areas use of these devices outdoors is prohibited Operation of this device is subject to the following two conditions 1 This device may not cause harmful int...

Страница 50: ...phone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification...

Страница 51: ...tions by yourself Contact the appropriate inspection authority or an electrician as appropriate Users should make sure for their own protection that the electrical ground connections of the power util...

Страница 52: ...void remote earth conditions Building Supply Only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K these are the IEE regulati...

Страница 53: ...re removing the chassis cover to service or modify the equipment you must disconnect all power and modem cords and remove the battery Caution Some components inside the computer can become hot after p...

Страница 54: ...al and Electronic Equipment WEEE Directive requires that used electrical and electronic products must be disposed of separately from normal household waste in order to promote reuse recycling and othe...

Страница 55: ...in use then that person may also use the SOFTWARE on a portable or home computer 2 Copyright The SOFTWARE is owned by Gateway or its suppliers and is protected by United States copyright laws and inte...

Страница 56: ...s 9 Memory card reader 9 Optical drives 10 DSL 21 42 DVI port 13 E Electronic Program Guide 20 Email 43 Environment 54 Epilepsy warning 5 Error checking 26 eSATA 13 ExpressCard 12 External hardware de...

Страница 57: ...2 Shutdown 14 Sleep mode 14 35 Social Networks 21 Software Removing software 27 Software License 55 Speakers 8 Spyware 30 Storage 15 S Video 13 System requirements 44 System Restore 28 39 System tools...

Страница 58: ...58 Quick Start Troubleshooting Guide Windows automatic updates 29 33 Windows Defender 33 Windows Media Center 9 19 Windows Media Player 19 Windows Remote Assistance 34...

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