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Chapter 8. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.

Information resources

You can use the information in this topic to access useful resources relating to your needs when using
the product.

Using the documentation

Information about your Lenovo system and installed software, if any, or optional devices is available in the
documentation that comes with the product. The documentation can include printed documents, online
documents, readme files, and help files. Most of the documentation for your server is on the documentation
DVD provided with your server. Refer to the troubleshooting information in your server

User Guide

for instructions on how to diagnose problems and do basic troubleshooting. The troubleshooting and
diagnostics information might tell you that you need additional or updated device drivers or other software.
Lenovo maintains pages on the World Wide Web where you can get the latest technical information and
download documentation or device drivers and updates. To access the Lenovo Support Web site, go to:
http://www.lenovo.com/support

For more information about your server documentation, see “Server documentation” on page 2.

If you suspect a software problem, refer to the documentation, including readme files and online help, that
comes with the operating system or software program.

ThinkServer Web site

The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your server. You also can do the following by visiting the ThinkServer Web site at:
http://www.lenovo.com/thinkserver

• Shop for servers as well as upgrades and accessories for your server.

• Purchase additional services and software.

• Purchase upgrades and extended hardware repair services.

• Access the Lenovo Limited Warranty (LLW).

• Access the online manuals for your products.

• Access troubleshooting and support information for your server model and other supported products.

• Download the latest device drivers and software updates for your server model.

• Find the service and support phone numbers for your country or region.

• Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

• Drivers and software

© Copyright Lenovo 2013

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Содержание 70A0

Страница 1: ...ThinkServer TS140 Hardware Maintenance Manual Machine Types 70A0 70A1 70A4 and 70A5 ...

Страница 2: ...our product Safety information on page iii Appendix A Notices on page 95 First Edition September 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ... program 29 Using the ThinkServer EasyStartup program on a Windows operating system 31 Configuring RAID 31 About RAID 31 Configuring the system BIOS to enable onboard SATA RAID functionality 32 Creating RAID volumes 33 Deleting RAID volumes 33 Resetting disks to non RAID 33 Updating the firmware 34 Using the Firmware Updater program 34 Chapter 6 Installing removing or replacing hardware 35 Guideli...

Страница 4: ...vice 92 Before you call 92 Calling for service 92 Using other services 93 Purchasing additional services 93 Appendix A Notices 95 Trademarks 96 Important notes 96 Particulate contamination 96 Polyvinyl Chloride PVC cable and cord notice 97 Recycling information 97 Battery return program 97 Battery recycling information for Taiwan 98 Requirements for Batteries Containing Perchlorate 98 Important WE...

Страница 5: ...teen käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollt...

Страница 6: ... dodanom s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på ...

Страница 7: ...ess instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn every...

Страница 8: ...A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switc...

Страница 9: ...oors will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Sta...

Страница 10: ...s extended on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device mi...

Страница 11: ... 60 V direct current The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 C...

Страница 12: ...re To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cords disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the server Disconnect the power cords 3 Check the power cord for a A third wire ground connector in good condit...

Страница 13: ...http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is al...

Страница 14: ...tation DVD that comes with your server before using the product This document also provides information about how to find the most up to date information on the Lenovo Support Web site Documentation DVD The documentation DVD which comes with your server contains various documents for your server in Portable Document Format PDF and HyperText Markup Language HTML The documentation DVD is not bootabl...

Страница 15: ...ent includes the terms and conditions of the Lenovo License Agreement User Guide This document provides detailed information to help you get familiar with your server and help you use configure and maintain your server Document only for trained service personnel The following document is intended only for trained service personnel of Lenovo Hardware Maintenance Manual This document provides inform...

Страница 16: ...4 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 17: ...Ethernet cable and power cords to the server See Rear view of the server on page 13 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 19 5 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Starting the Setup Utility program on page 21 6 Configure RAID and install the operating system and basic drivers See Th...

Страница 18: ...6 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 19: ...topic provides general information about the server features for various models Depending on your specific model some features might vary or not be available For information about your specific model use the Setup Utility program See Viewing information in the Setup Utility program on page 21 Microprocessor Your server comes with one of the following microprocessors internal cache size varies by m...

Страница 20: ...ptical drive One SATA optical drive in some models For the location information about the internal drives or drive bays see Internal drives on page 16 Expansion slots The server has four expansion slots on the system board For detailed information see Locating parts on the system board on page 15 Input Output I O features One 9 pin serial port One Ethernet connector One Video Graphics Array VGA mo...

Страница 21: ...Setup Utility program helps you view the server information and configure the server in the pre operating system environment See Using the Setup Utility program on page 21 Intel Rapid Storage Technology enterprise RSTe Intel RSTe is a device driver that provides support for SATA or SAS RAID 0 1 5 and 10 arrays on specific Intel chipset system boards to enhance hard disk drive performance Preboot E...

Страница 22: ...e 8 to 90 non condensing Electrical input Universal input Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software This topic provides information about the software programs that you can use to set up use and maintain the server ThinkServer EasyStartup The ThinkServer EasyStartup program s...

Страница 23: ...ee Updating the firmware on page 34 and Updating or recovering the BIOS on page 27 RAID configuration utilities Your server supports onboard SATA software Redundant Array of Independent Disks RAID For detailed information see Configuring RAID on page 31 Diagnostic programs The following diagnostic programs are available for you to diagnose server problems ThinkServer Diagnostic Tool ThinkServer Sy...

Страница 24: ...e model and serial number label Figure 2 Machine type model and serial number label Front view of the server This topic provides information to help you locate the parts on the front of the server 12 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 25: ...wer on LED Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server Figure 4 Rear connector locations on page 14 shows the locations of the connectors on the rear of your server Some connectors on the rear of your server are color coded to help you determine where to connect the cables on your server Chapter 3 Product overv...

Страница 26: ...device to the audio line in connector of the server Audio line out connector Used to send audio signals from the server to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device DisplayPort connector Used to attach a high performance monitor a direct driv...

Страница 27: ...n the system board Figure 5 System board part locations 1 PS 2 keyboard and mouse connector 14 SATA 3 0 connectors 0 to 4 2 4 pin power connector 15 Power fan connector 3 System board battery 16 Front panel connector for connecting the LEDs and power button on the front of the server 4 Microprocessor 17 Front USB 3 0 connector for connecting the USB connectors on the front of the server 5 Micropro...

Страница 28: ...ver and access the inside of the server see Removing the server cover on page 37 Figure 6 Component locations 1 Heat sink and fan assembly 7 Front fan assembly 2 Microprocessor 8 Hard disk drive 3 Memory module 9 System board 4 Optical drive 10 Graphics card available in some models 5 Card reader drive bay 11 Rear fan assembly 6 Front bezel 12 Power supply assembly Internal drives Internal drives ...

Страница 29: ...he drive bays Figure 7 Drive bay locations 1 Optical drive bay 2 Secondary optical drive bay 3 Card reader drive bay 4 Secondary SATA hard disk drive bay 5 Primary SATA hard disk drive bay with a 3 5 inch SATA hard disk drive installed Chapter 3 Product overview 17 ...

Страница 30: ...18 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 31: ...r switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source The server can be turned off in any of the following ways You can turn off the server from the operating system if your operating system supp...

Страница 32: ...20 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 33: ...rogram For password information see Using passwords on page 25 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pa...

Страница 34: ...can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have See Updating or recovering the BIOS on page 27 If the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly use the BIOS recovery switch to recover from a BIOS update failure See Recovering from a BIOS update failure on page 2...

Страница 35: ...ipset CRID Support Enable or disable the Chipset CRID Support feature Security menu You can set passwords and configure other security features on the Security menu in the Setup Utility program For each menu item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only i...

Страница 36: ...e changes discard changes or load default values and exit the program Press Enter to select the item on the Exit menu and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting from the Setup Utility program on page 27 The Exit menu contains the following items Save Changes and Exit Save changes and exit the Setup Utility program Dis...

Страница 37: ...n settings If you are responsible for maintaining the configuration settings of several servers you might want to set an administrator password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administ...

Страница 38: ...ee Completing the parts replacement on page 82 Configuring the TPM function The TPM works as a hardware security solution to help you to encrypt data and protect the server To enable the TPM function in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 21 2 On the Security menu select TCG Feature Setup and then press Enter 3...

Страница 39: ...urn on your server The UEFI BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the server hardware can execute You can use the Setup Utility program to view or change the configuration settings of your server See Using the Setup Utility program on page 21 Lenovo might make changes and enhancements to the BIOS When updates are release...

Страница 40: ...s that were disconnected and reinstall the PCI card if removed 7 Reinstall the server cover and reconnect the power cords for the server and monitor to electrical outlets See Completing the parts replacement on page 82 8 Turn on the server and then insert the POST and BIOS update flash update disc into the optical drive The recovery session begins The recovery session will take two to three minute...

Страница 41: ...ng system Selectable partition size and file system type Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations faster Starting the ThinkServer EasyStartup program This topic provides instructions on how to start the ThinkServer EasyStartup program After you start the program and enter the main interface click User Guide f...

Страница 42: ...figured correctly The ThinkServer EasyStartup program main interface provides the following menus on the left pane of the screen Home This menu is the welcome page that contains some general descriptions about the program and the Lenovo copyright and trademark statements Compatibility notes This menu provides information about the operating systems and server configurations supported by the versio...

Страница 43: ...ou are running the ThinkServer EasyStartup DVD View information about all server models supported by the ThinkServer EasyStartup program and information about the device drivers for each server model including the driver versions and driver locations in the root directory of the ThinkServer EasyStartup DVD Note The most up to date device drivers for various server models are always available for d...

Страница 44: ...a throughput especially for small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the distributed parity so that the drive failure is masked from the end user The arr...

Страница 45: ...o delete RAID volumes do the following 1 Press Ctrl I when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup 2 Use the up and down arrow keys to select Delete RAID Volume and press Enter 3 Use the arrow keys to select the RAID volume to be deleted and press Delete 4 When prompted press Y to confirm the deletion of the selected RA...

Страница 46: ...n the system board The onboard SATA software RAID firmware is integrated into the BIOS ROM on the system board Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up to date and helps you avoid unnecessary outages To update your system firmware using the Firmware Updater program do the following Note Before distributing the firmware updates ...

Страница 47: ...your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 34 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 85 to do basic troubleshooting If the problem cannot be solved se...

Страница 48: ... can cause static electricity to build up around you Always carefully handle the parts and other components such as PCI Express cards memory modules system boards and microprocessors by edges or frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and possibly damage the device Before you replace a new part touch the static protective package c...

Страница 49: ...le the server is running Operating the server without the air ducts or air baffles might cause the microprocessor s to overheat For servers that support up to two microprocessors ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover Working inside the server with the power on Attention Static electricity that is released to i...

Страница 50: ...cures the server cover such as a padlock or an integrated cable lock See Integrated cable lock on page 84and Padlock on page 84 5 Remove the two thumbscrews that secure the server cover 6 Press the cover release button on the side of the server and slide the cover to the rear of the server to remove the cover Figure 8 Removing the server cover Removing and reinstalling the front bezel Attention Do...

Страница 51: ...tlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 9 Removing the front bezel Chapter 6 Installing removing or replacing hardware 39 ...

Страница 52: ...failing hardware devices If you are handling a server option refer to the appropriate installation or removal instructions in this topic along with the instructions that come with the option Notes Use only parts provided by Lenovo Depending on the model your server might look slightly different from the illustrations in this topic The EMI integrity and cooling of the server are protected by having...

Страница 53: ...open documents and exit all applications 2 Insert the ThinkServer EasyStartup DVD that came with your server into the DVD drive Note You do not need to use the driver disc that came with the Ethernet card 3 Right click My Computer and select Properties The System Properties window opens 4 On the Hardware tab click the Device Manager button The Device Manager window opens 5 Expand Network adapters ...

Страница 54: ...emory slots on the system board Figure 11 Memory slots on the system board 1 Memory slot DIMM1 3 Memory slot DIMM3 2 Memory slot DIMM2 4 Memory slot DIMM4 The following table explains the memory module installation rules for your server The X mark indicates the memory slots into which the memory modules should be installed in different situations Note The installed memory modules must be the same ...

Страница 55: ...ds from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Lay the server on its side for easier operation 4 Locate the memory slots on the system board See Locating parts on the system board on page 15 5 Remove any parts or disconnect any cables that might prevent your access to the memory slots Depend...

Страница 56: ...tempt any repair before reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance make sure that you consider and follow the memory module inst...

Страница 57: ...n how to install or remove the tertiary hard disk drive Installing the tertiary hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 35 You can install a tertiary 3 5 inch hard disk drive into the secondary optical drive bay of your server This topic provides instructions on how to install the...

Страница 58: ...ket from a local computer retailer or by contacting the Customer Support Center Figure 15 Installing the hard disk drive into the drive conversion bracket 5 Install the retainer on the side of the bracket Figure 16 Installing the retainer on the side of the bracket 6 If there is a metal static shield installed in the secondary optical drive bay remove the metal static shield 46 ThinkServer TS140 H...

Страница 59: ...the bracket snaps into position Figure 17 Installing the drive conversion bracket into the secondary optical drive bay 8 Connect the signal cable and the power cable to the rear of the new hard disk drive Figure 18 Connecting cables to the hard disk drive Chapter 6 Installing removing or replacing hardware 47 ...

Страница 60: ...y hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to remove the tertiary 3 5 inch hard disk drive To remove the tertiary 3 5 inch hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server...

Страница 61: ...t of the server Figure 20 Removing the drive conversion bracket 7 Remove the four screws that secure the hard disk drive Then remove the hard disk drive out of the drive conversion bracket Figure 21 Removing the hard disk drive out of the drive conversion bracket Chapter 6 Installing removing or replacing hardware 49 ...

Страница 62: ...d disk drive into the optical drive bay of your server This topic provides instructions on how to install the slim optical drive and the fourth hard disk drive into the optical drive bay To install the slim optical drive and the fourth hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical...

Страница 63: ...e retainer 6 Install the slim optical drive with the retainer into the cage Figure 24 Installing the slim optical drive into the cage 7 Press the tab at the front of the cage until you hear a click The slim optical drive is secured in place Figure 25 Securing the slim optical drive in the cage Chapter 6 Installing removing or replacing hardware 51 ...

Страница 64: ...drive into the cage 9 Install the four screws to secure the hard disk drive in the cage Figure 27 Installing the screws to secure the hard disk drive in the cage 10 Install the cage retainer on the side of the cage Figure 28 Installing the cage retainer 52 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 65: ...ard See Locating parts on the system board on page 15 Note If your server has a tertiary hard disk drive installed the fan power converter cable connector 2 is connected to the hard disk drive fan connector on the system board Connect the cable of the fan for the fourth hard disk drive to one of the available connectors 1 of the fan power converter cable Figure 30 Connecting the cable of the fan f...

Страница 66: ...t all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Remove the front bezel See Removing and reinstalling the front bezel on page 38 4 Disconnect the signal cables and the power cables from the slim optical drive and the fourth hard disk drive 5 Disconnect the cable of the fan for the fourth hard disk drive from the hard disk drive fan ...

Страница 67: ...emoving the slim optical drive from the cage 8 Remove the slim optical drive retainer by removing the two screws that secure the retainer Figure 33 Removing the slim optical drive retainer 9 Remove the four screws that secure the hard disk drive Then slide the hard disk drive out of the rear of the cage Chapter 6 Installing removing or replacing hardware 55 ...

Страница 68: ...r before reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to install or replace a PCI card Your server has one standard PCI card slot one PCI Express x1 card slot one PCI Express x4 card slot and one PCI Express x16 card slot To install or replace a PCI card do the following 1 Remove all media from the drives and turn off al...

Страница 69: ...3 At the rear of the server press the release button 1 to open the PCI card latch 2 Figure 35 Opening the PCI card latch Chapter 6 Installing removing or replacing hardware 57 ...

Страница 70: ... is held in place by a retaining clip open the card retaining clip 1 as shown Grasp the PCI card and gently pull it out of the card slot Figure 36 Opening the PCI card retaining clip Figure 37 Removing a PCI card 5 Remove the new PCI card from its static protective package 6 Install the new PCI card into the appropriate slot on the system board See Locating parts on the system board on page 15 Not...

Страница 71: ...ard Note If you are installing a PCI card into a slot with the retaining clip close the card retaining clip as shown Figure 39 Closing the PCI card retaining clip What to do next To work with another piece of hardware go to the appropriate section Chapter 6 Installing removing or replacing hardware 59 ...

Страница 72: ...re connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Remove the front bezel See Removing and reinstalling the front bezel on page 38 4 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If...

Страница 73: ...oard See Locating parts on the system board on page 15 Then locate an available five wire power connector and connect it to the SATA drive Figure 42 Connecting a SATA optical drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 82 Installing or replacing the secondary ha...

Страница 74: ... If you are replacing the secondary hard disk drive disconnect the signal cable and the power cable from the hard disk drive 5 Pull the blue handle to release and remove the hard disk drive from the hard disk drive cage Figure 43 Removing the secondary hard disk drive 6 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 7 To install the secondary hard disk drive flex...

Страница 75: ...ard disk drive into the bracket 8 Slide the new hard disk drive into the hard disk drive cage until it snaps into position Figure 45 Installing the secondary hard disk drive Chapter 6 Installing removing or replacing hardware 63 ...

Страница 76: ...on page iii and Guidelines on page 35 This topic provides instructions on how to replace the primary hard disk drive To replace the primary hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover Se...

Страница 77: ...hard disk drive into the blue bracket flex the sides of the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive Figure 48 Installing the hard disk drive into the bracket 8 Slide the new hard disk drive into the drive cage until it snaps into position Chapter 6 Installi...

Страница 78: ...e go to the appropriate section To complete the replacement go to Completing the parts replacement on page 82 Replacing the power supply assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to replace the power supply assembly Although there are no moving pa...

Страница 79: ...parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Lay the server on its side and disconnect t...

Страница 80: ...supply assembly is the correct replacement 7 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 8 Install and tighten the four screws to secure the power supply assembly Note Use only screws provided by Lenovo 9 Reconnect the power supply assembly cables to the system board and each of the drives 10 Secure the...

Страница 81: ... removing the server cover To replace the heat sink and fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Lay the server on its side for easier access t...

Страница 82: ...nk and fan assembly on the system board so that the four screws on the heat sink and fan assembly are aligned with the corresponding holes on the system board Make sure that you properly place the heat sink and fan assembly so that you can easily connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board 9 Follow this sequence to install the four screws to...

Страница 83: ... the front bezel on page 38 4 Disconnect the front audio and USB assembly cable from the system board See Locations on page 11 5 Note the front audio and USB assembly cable routing and remove the screw that secures the front audio and USB assembly Then remove the front audio and USB assembly from the chassis Figure 54 Removing the front audio and USB assembly 6 Route the new front audio and USB as...

Страница 84: ...tlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 37 3 Remove the front bezel See Removing and reinstalling the front bezel on page 38 4 Disconnect the front fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 15 5 The front fan assembly is attached to the c...

Страница 85: ...fore reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to t...

Страница 86: ...ear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached Figure 57 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 74 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 87: ...te the replacement go to Completing the parts replacement on page 82 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 35 This topic provides instructions on how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Turn off the server and wai...

Страница 88: ...cted to the system board See Locating parts on the system board on page 15 5 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 69 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 6 Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 Figure 59...

Страница 89: ...t the small handle is in the raised position and the microprocessor retainer is fully open 9 Remove the protective cover that protects the gold contacts of the new microprocessor 10 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 11 Lower the new microproce...

Страница 90: ...ly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following sta...

Страница 91: ... time and any passwords See Chapter 5 Configuring the server on page 21 9 Dispose of the failing battery as required by local ordinances or regulations What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 82 Replacing the system board Attention Do not open your server or attempt any repair be...

Страница 92: ...battery from the failing system board See Replacing the system board battery on page 78 8 Note the location of all cable connections on the system board and disconnect all cables See Locating parts on the system board on page 15 9 Remove the eight screws that secure the system board to the chassis by following the sequence shown in the following illustration 10 Carefully lift the failing system bo...

Страница 93: ...icroprocessor 2 Grasp the microprocessor on the sides and lift it straight up and out of the socket Do not touch the contacts on the microprocessor socket 3 Align the notches 1 of the microprocessor socket cover with the alignment keys 2 of the microprocessor socket Lower the socket cover straight down into the microprocessor socket on the system board Note Your microprocessor socket and cover mig...

Страница 94: ...vo com drivers locate different versions of the program and then identify the latest version by comparing readme files If the latest version of the Firmware Updater program does not contain the latest version of the driver you need download that driver separately from the Web page and install it individually to your server Completing the parts replacement After completing the installation or repla...

Страница 95: ...the server on page 21 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Connecting the cables Attention To prevent damage to equipment connect the power cords after completing the parts replacement If the server cables and connector panel have color co...

Страница 96: ...lp you prevent hardware theft and unauthorized access to your server In addition to physical locks you can also prevent unauthorized use of your server by a software lock that locks the keyboard until a correct password is typed in Note Make sure that any security cables you installed do not interfere with other server cables Integrated cable lock An integrated cable lock sometimes referred to as ...

Страница 97: ...sing a diagnostic program on page 85 7 Refer to Basic troubleshooting tables on page 86 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 8 Try using a previously server configuration to see if a recent change to hardware or software settings has caused a problem Before r...

Страница 98: ...ver EasyStartup DVD as the first startup device 3 Verify if the optical drive or the disc has problems See Optical drive problems on page 86 The operating system installation program continuously loops Make more space available on the hard disk drive The ThinkServer EasyStartup program cannot start the operating system media 1 Make sure that the operating system media is supported by the ThinkServ...

Страница 99: ...e disc is in the optical drive with the shiny side facing down 2 Make sure that the disc surface is clean and not scratched 3 Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using the product 4 Restart the disc player program 5 Restart the server 6 Run any optical drive diagnostic programs if you have 7 Reinstall the optical ...

Страница 100: ...ymptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 85 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 91 Notes 1 If you are instruct...

Страница 101: ...abled in the Setup Utility program See Using the Setup Utility program on page 21 2 Restart the server 3 Replace the keyboard The mouse or pointing device does not work 1 Make sure that The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to t...

Страница 102: ...Symptom Action 2 Restart the server 3 Replace the USB device 90 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 103: ...es To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information an...

Страница 104: ...ssible be at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The foll...

Страница 105: ...eriod Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might no...

Страница 106: ...94 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 107: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 108: ...t are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo products is provided by the third party not Lenovo Some software might differ from its retail version if available and might not include user manuals or all prog...

Страница 109: ...ome wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a che...

Страница 110: ...for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batter...

Страница 111: ...roduct is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EE...

Страница 112: ... Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE 100 ThinkServer TS140 Hardware Maintenance Manual ...

Страница 113: ...ctronic emission notices The following information refers to the Lenovo ThinkServer machine types 70A0 70A1 70A4 and 70A5 Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the ...

Страница 114: ...d to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Lenovo Einsteinova 21 851 01 Bratislava Slovakia Warning This is a Class A product In a domestic environme...

Страница 115: ...forderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesm...

Страница 116: ...vers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo ...

Страница 117: ...5 Diagnostic programs software 11 diagnostics troubleshooting 85 DIMM installation rules 41 installing 43 removing 44 DisplayPort connector 14 documentation using 91 drives bays 16 specifications 16 E EasyUpdate Firmware Updater program using 34 Ethernet card installing 41 Ethernet connectivity features 9 Ethernet connector 14 Exit menu Setup Utility program 24 exiting Setup Utility 27 expansion s...

Страница 118: ...tting changing deleting 25 password protection 84 passwords erasing 25 lost or forgotten 25 passwords using 25 PCI card 56 installing replacing 56 slots 56 power supply features 8 power supply assembly replacing 66 Power On Password 25 precautions guidelines 35 protection password 84 purchasing additional services 93 R RAID introduction 31 RAID configuration utilities software 11 rear connectors 1...

Страница 119: ...pdating 27 updating or recovering 27 ThinkServer EasyStartup software 10 ThinkServer EasyStartup program features 29 starting 29 using 28 Windows operating system 31 ThinkServer EasyUpdate Firmware Updater software 11 ThinkServer Web address 1 trademarks 96 troubleshooting and diagnostics diagnostic program 85 hard disk drive problems 87 keyboard mouse or USB device problems 89 memory module probl...

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