6.
When
the
computer
restarts,
the
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
PC-Doctor
for
Windows
PE
Depending
upon
your
machine
type
and
model,
you
either
have
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
on
your
Lenovo
computer.
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace.
Use
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
You
can
run
the
PC-Doctor
for
Windows
PE
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
4.
From
the
Rescue
and
Recovery
workspace,
select
Diagnose
hardware
.
5.
The
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
6.
Follow
the
instructions
on
the
screen.
Note:
Rescue
media
includes
PC-Doctor
for
Windows
PE.
For
more
information
about
rescue
media,
see
“Creating
and
using
rescue
media”
on
page
50.
Cleaning
the
mouse
This
section
provides
instructions
on
how
to
clean
an
optical
or
non-optical
mouse.
Optical
mouse
An
optical
mouse
uses
a
light-emitting
diode
(LED)
and
an
optical
sensor
to
navigate
the
pointer.
If
the
pointer
on
the
screen
does
not
move
smoothly
with
the
optical
mouse,
you
might
need
to
clean
the
mouse.
To
clean
the
optical
mouse:
1.
Turn
off
your
computer.
2.
Disconnect
the
mouse
cable
from
the
computer.
3.
Turn
the
mouse
upside
down
to
look
at
the
lens.
a.
If
there
is
a
smudge
on
the
lens,
gently
clean
the
area
with
a
plain
cotton-tipped
swab.
b.
If
there
is
debris
in
the
lens,
gently
blow
the
debris
away
from
the
area.
4.
Check
the
surface
on
which
you
are
using
the
mouse.
If
you
have
a
very
intricate
picture
or
pattern
beneath
the
mouse
it
may
be
difficult
for
the
digital
signal
processor
(DSP)
to
determine
changes
in
the
mouse
position.
5.
Reconnect
the
mouse
cable
to
the
computer.
6.
Turn
your
computer
back
on.
Chapter
7.
Troubleshooting
and
diagnostics
43
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