
Figure B1:
Parts of an electric bike. Some parts may not be on your model.
21
No
Faults
Possible Causes
Common Solutions
1
Bike does not work
although
there
is
power to Display
1)Brakes are engaged
2)Loose motor wire
connector
3)Loose wire
4)Broken wire
5)Pedal assist sensor faulty
1)Disengage brakes
2) Check motor wire connector
3) Check all connectors
4) Inspect all wires
5) Replace pedal assist sensor
2
Bike does not work
(no power to
display)
1)Battery not installed correctly
2)Battery empty
3)Battery not switched on
4)LCD Display not switched on
5)Loose connections
6)Fuse blown
1) Install Battery correctly
2) Charge battery
3) Switch battery on
4) Switch display on
5) Check all wire connections
6) Replace fuse
3
Bike has reduced
speed and/or
range
1) Low batteries
2)Faulty batteries
3)Low tire
pressure
4) Brakes dragging against rim or
disc
1)Charge batteries for
recommended time
2) Replace batteries
3)Inflate tires to
recommended pressure
4) Adjust brakes and/or rim
4
Bicycle has
intermittent power
1)Loose connectors
2) Loose fuse
3) Damaged wire
1) Check all connectors
2) Check fuse connector
3) Inspect all wires
5
Charger light does
not operate
1)Power outlet faulty
2)Charger is not plugged to
wall or battery properly
3)Charger light or charger is faulty
1) Try another outlet
2) Check all plugs
3) Replace charger
6
Charger completes
charging in an
unusually short
amount of time
1) Faulty charger
2) Faulty battery
1) Replace charger
2) Replace battery
7
Strange noise
from wheel and
motor
1)High-
pitched “ticking” noise due
to loose spokes which disappears
when wheel is off ground and spun
by hand
2)Motor internal gears damaged
3)Motor damaged
4)Loose bolts
1)
Adjust spoke tension
2)
Replace internal motor
gears
3)
Replace motor
4)
Tighten all bolts
Parts of your electric bike
Basic trouble-shooting guide
1 saddle
2 charging port
3 seatpost
battery
4 seatpost clamp
5 rear wheel
6 rear disc brake
7 chain
8 controller
9 power
interface 10
chain wheel
11 folding pedal
12 frame
13 front wheel
14 front disc
brake 15 motor
16 front fork
17 folding head
stem
18 handlebar
19 brake lever
20 LCD display
21 frame folding
mechanism
© Leitner Pty Ltd 2020