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WARRANTY
2. WARRANTY APPLICATION
3. WARRANTY EXCLUSION
2.1 The request for warranty is non-transferable and may only be made by the original
purchaser.
2.2 Warranty claims must be processed through the sales channel associated with the
product covered by the warranty:
- Official point of sale
- Customer Service from [email protected]
2.3 To make the guarantee effective, the customer must always provide the purchase
invoice.
2.4 The guarantee only covers the repair or replacement of defective components and
does not cover under any circumstances personal injury or material damage that may
derive directly or indirectly from the failure of the components during use.
2.5 In all cases, the effective application of the warranty shall be subject to evaluation
by LEGEND’s Technical Department, who may determine the exclusion thereof as long
as it provides a reasoned justification of the nature of the malfunction or breakage.
3.1 The application of the guarantee is excluded in the event that the failure of the
defective part(s) results from improper and/or negligent use of the product.
3.2 Improper and/or negligent use shall be understood to mean:
- Any use other than that which is proper to the nature of the product and/or that recommended in the
instruction manual.
- Do not carry out the maintenance operations recommended in the instruction manual, or any other
operation other than those mentioned above, which may compromise the quality of the product.
- Any problem that is the result of a bad adjustment. The user shall be deemed to be responsible for the
current state of adjustment of the bicycle after 10 days have elapsed since the bicycle was delivered to
him/her. Therefore, this is the period in which you must claim any defects in the adjustment to be covered
under warranty.
- Make modifications outside the point of sale and/or replace non-original or non-approved parts.
3.3 The guarantee does not apply if the nature of the request is such that a third party
is involved or is the result of an intentional error.
3.4 In the event of an accident, LEGEND’s warranty is completely voided.
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