19
WARRANTY
WARRANTY CONDITIONS
1. WARRANTY COVERAGE AND TERMS
LEGEND electric bikes are
guaranteed according to Law
23/2003 of 10 July, on Guarantees
in the Sale of Consumer Goods,
in accordance with European
Directive 1999/44/EC.
1.1 All LEGEND products are guaranteed for 2 years, excluding consumables, and
provided that normal conditions are met.
1.2 The batteries sold by LEGEND also have a 2 year warranty. However, after the first
6 months the customer must prove that the fault corresponds to a manufacturing
defect. In the event the point of sale or end customer assigns this proof/examination
to the manufacturer (which has the analysis equipment necessary for that purpose)
and it is determined that the guarantee does not apply, the latter should bear the
costs incurred for performing this test, and the shipping costs, if applicable. The
loss of battery life as a result of the wear of the battery itself is not a manufacturing
defect, since this is a behaviour as it is inherent to the properties of the compound.
Therefore, the guarantee only applies if the loss of autonomy is below 80%.
1.3 The 2-year warranty does not, in any case, cover the normal wear and tear of the
perishable parts of the product. These elements, subject to wear and tear, are the
following (this list is merely illustrative and is not restrictive in any case):
-Tyres -O-rings -Lamps -Chain -Air Chambers -Brake Blocks
-Bearing Cup Races -Cables and covers -Seals -Bearings -Threads -Pinions -Bolts
-Disk Brake Rotors -Spokes and Nipples- Damper Joints
-Hub -Saddle Cover -Rubber Components -Dust Cover -Grips and Straps
1.4 LEGEND’s coverage includes:
- Repair or replacement of defective parts for others in good condition.
- The labour required for the installation or repair of the parts and components.
- The cost of shipping (if applicable) of parts or materials to customers/distributors in order to enforce
the effectiveness of the guarantee.
In the event that shipments occur during the processing of a warranty, and it is verified
that the problem is excluded from coverage, it will be the customer/distributor that
must bear the costs of such shipments, notwithstanding that LEGEND EBIKES may
offer the possibility of quoting an out-of-warranty repair.
2
YEARS
WARRANTY
2
YEARS
WARRANTY
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