14
This product is for
residential use only
.
Any and all commercial use of this product
voids all warranties, and frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, and all safety
information and warnings, before use. The following will void this warranty: Damage
caused from tampering with, modifying, or altering the fireplace insert in any
manner; Damage due to incorrect assembly, improper care, misuse, or abuse;
Damage from being used with the wrong power source; Water damage; Damage
caused from this insert being used outdoors; Damage caused from this insert being
used for excessive periods of time; Damage caused by the insert being used in a
commercial application; Damage from use as a primary heat source; Other misuse or
abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is for
supplemental heating purposes only.
8.
TROUBLESHOOTING GUIDE
1.
The remote does not work and the new unit we just got cannot be turned on.
1)
Make sure the main power switch on the top right behind the fence is on.
2)
There would be a long beep when the main power switch is turned on.
3)
If there is no beep, the connecters on the PCB board might be loosen,
please contact service team for a checking instruction.
4)
If there is a beep and the control panel can be used but the remote is not
working, the remote is not working either close or far, please contact
service team for help.
2.
My old unit no longer works, it cannot power on.
1)
Check the power cord to see if it is well.
2)
If the power cord is fine, check the wires behind the rocker switch to see if
they are burned.
3)
If the wires are well, too, the PCB board might be broken and need to be
replaced. Please contact service team for a replacement and instruction.
3.
The heater does not work, it turns on for several seconds then shuts off itself.
1)
New product:
a.
Turn the thermostat to 8 to see if the heater will work continuously.
b.
If not, unplug the unit for a whole night.
c.
If still not, contact service team for a checking instruction, the fan
assembly should be checked.
2)
Product has been used for some time:
a.
Open the top panel to check if the fan can move smoothly or the heater
motor is well connected.
b.
If yes, pull off the CN3 connecter plugged on the PCB board. If the
