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FAQ
The LED Indicator on the charger does not light up.
Check the circuit breaker and other circuit loads.
Try another wall outlet.
Ensure that the charger module (and adapter if operating in 240 VAC mode) is fully
inserted into the wall outlet.
The vehicle does not charge.
Inspect the charging coupler.
Remove the charging coupler from the vehicle, then reinsert it into the vehicle until it
clicks.
The faulty indicator remains solid.
Verify that the vehicle charge timer is set to permit charging. Refer to your vehicle’s
manual for charge timer instructions.
The faulty indicator is blinking rapidly.
Inspect the charger module for overheating.
Carefully unplug the charger plug from the wall outlet and allow to cool before
reconnecting it.
If the condition persists, have a qualified electrician inspect the ground circuit of the
wall outlet.
Specif i cations
Input / output:
Frequency:
Maximum current:
Cable length:
Plug:
EV connector:
Dimensions:
Weight:
Temperature:
100V - 250V AC
50 / 60 Hz
40 A
16 ft of cable. Total reach of 18 ft
NEMA 14-50
SAE-J1772
19.75 x 15.85 x 3.5 in
9.9 lb
-22 °F to 122°F
