Troubleshooting
1. If the range hood or halogen light does not operate
after installation:
2. The range hood vibrates when the blower is on:
3. The blower or fan seems weak:
4. The lights work but the blower is not spinning at all,
is stuck or is rattling.
5. The hood is not venting out properly:
• Check if the range hood has been plugged in, make
sure that all power has been turned back ON, fused
not blown and all electrical wiring are properly
connected.
• Swap out light assembly to working ones to deter-
mine whether it is caused by defective bulbs.
• The range hood might not have been secured
Properly on to the ceiling or wall. Check with your
installer
• Check that the duct sized used is at least 6” or 3-1/4
x 10”. Range hood WILL NOT function efficiently with
insufficient duct size. For example: 7” duct over 6”
hole and loosely secured.
• Check if duct is clogged or if damper unit (half-cir-
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
• The blower might be jammed or scraping the
bottom due to shipping damage. Please contact us
immediately.
• Make sure the distance between the stove top and
the
bottom of the hood is within* 28” and 31” in
distance. *Due to different ceiling height configura-
tions, recommended height may not be applicable.
Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
Make sure the power is on high speed for heavy
cooking.
6. Purpose of the slots/holes/openings near the top of
the upper chimney:
• These slots/holes/openings are used to exhaust
cleaned air with optional re-circulating kit. If you did
not install one, you do not need them.
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