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Technical Support

Please contact 

Launch

 for technical support at 

[email protected]

Or you can call,

 

877-528-6249

If technical support finds it necessary for the unit to be returned for repair, you 

will be asked for your contact information and then provided with a Return 

Authorization number (RA#). 

Launch 

will use the RA to track the unit through 

the repair process. Please write this number on the outside of your shipping box 

so it can be routed to the correct department. If the necessary repair is not 

covered by 

Launch

s

 warranty, you will be contacted for payment arrangements.

16 of 17 

User Guide

Содержание J-Box 3

Страница 1: ...User Guide...

Страница 2: ...there is an inherent risk in using any product that may potentially affect the operation or drive ability of your vehicle If you are concerned about the operation of your vehicle at any time while us...

Страница 3: ...USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION Launch makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this...

Страница 4: ...led and used in accordance with the instructions this device may cause harmful interference to radio communications However there is no guarantee that interference may not occur in a particular instal...

Страница 5: ...2 Limited Warranty 3 Copyright Trademarks 4 FCC Statement 4 Introduction 6 Getting to Know the J Box 3 6 Installation Device Activation 7 J2534 Toolbox 3 12 Product Specifications 15 Technical Suppor...

Страница 6: ...n the J2534 Toolbox 3 application Getting to Know the J Box 3 LED Status Lights RED GREEN BLINKING SOLID BLINKING SOLID POWER Firmware error Call Technical Support Device startup in progress Device is...

Страница 7: ...e connected to your PC and proceed to Step 1 of the Installation Device Activation process 1 Insert the CD included with your J Box 3 into your PC You will need to have an internet connection to get t...

Страница 8: ...olbox 3 on your PC 4 Once the setup application has finished Connect the USB cable to your J Box 3 and to the PC Once you have gotten a message in the lower right hand corner that the device has been...

Страница 9: ...ctivator application will open after clicking Activate My Device in the setup application Click the Activate My Device Button 6 Select the interface you want to activate and click Continue 9 of 17 Use...

Страница 10: ...r your information and click Continue 8 Select your type of business and level of programming experience then select the OEMs you are planning to support Click Continue once you are done 10 of 17 User...

Страница 11: ...9 Unplug your J Box 3 from your PC and click OK 10 Plug your J Box 3 back into your PC and click OK 11 Your device has been successfully activates click Close Application 11 of 17 User Guide...

Страница 12: ...box 3 Icon on the Desktop 2 Select your interface from the drop down and click Auto Login 3 The Toolbox will open with 6 tabs available The first is General it has news current OEM concerns and traini...

Страница 13: ...as links information and videos about all OEMs that currently provide diagnostics via J2534 5 The Flashing tab contains the information pertaining to OEM J2534 re flashing including links information...

Страница 14: ...heck driver installation vehicle communication update your device create debug logs and contact Technical Support 7 The Training tab includes videos of installing and using OEM J2534 applications with...

Страница 15: ...ysical layer Programming voltage on J1962 PIN 6 9 11 12 13 14 OR AUX Ground Pin 9 Operating Systems Supported Windows 7 32 BIT 64 BIT Windows 8 32 BIT 64 BIT Windows 8 1 32 BIT 64 BIT Windows 10 32 BI...

Страница 16: ...will be asked for your contact information and then provided with a Return Authorization number RA Launch will use the RA to track the unit through the repair process Please write this number on the...

Страница 17: ...2018 Launch All Rights Reserved 1820 South Milliken Ave Ontario CA 91761 877 528 6249 launchtechusa com...

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