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X-431 Diagun III English User’s Manual
5 FAQ
In process of using X-431 Diagun III, you may come across some questions
with respect to software, hardware, operations, and vehicle-related. Read
the user’s manual carefully to get answers whenever you have any question,
or contact our Customer Service Center (hotline: +86-0755-84528767) for
help if you can not find solutions from the user’s manual.
Here we list some frequently asked questions and answers relating to X-431
Diagun III.
5.1 About Hardware
Question:
Why the LCD touch screen responds so slowly in cold weather?
Answer:
It is because the ambient temperature is close to the lower limit of
operating temperature range (0-50
℃
). In this situation, it is necessary to
warm up the machine for 30 minutes before test.
Question:
Why there is no character on the backlit screen?
Answer:
Check if the power is well connected. Turn off the machine, unplug
it and then plug it again for power supply, one second later, try to turn on the
machine.
Question:
The screen does not respond or responds incorrectly when click
with stylus.
Answer:
It is necessary to calibrate the screen. Please see chapter
2.5.2
“Calibrate Touch Screen” for details.
Question:
What can I do when the screen is confused?
Answer:
Please quit the current application (interface), and run it again. If
the problem still exists, please restart the system.
Question:
Why can’t the data be input after Soft Keyboard is activated?
Answer:
The position where the cursor locates can’t be edited. Or you have
not activated the cursor in the input position, please use the stylus to click
the part to edit. You can input the data if the cursor flashes.
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